Leaderboard for Genesys Cloud CX
Check out the members with the highest scores who have reviewed Genesys Cloud CX.
#1. ABHAY MISRA
215
Points
Senior Principal Consultant at a consultancy
Reviewed Genesys Cloud CX:
Offers built-in AI functionality, broad third-party integrations, out-of-the-box AI features and…
#2. Manan Gupta
135
Points
Management Consulting Analyst at a consultancy
Reviewed Genesys Cloud CX:
Offers excellent scalability and is user-friendly
#3. Mohd Omar
125
Points
Contact Center Chief Specialist at a government
Reviewed Genesys Cloud CX:
Accurate predictions enhance operations, but integration and support need improvement
#4. AB370
125
Points
Manager, Customer Experience Country (France) at a manufacturing company
Reviewed Genesys Cloud CX:
Enhanced customer interaction with integrated CTI improves service operations
150
Points
Cx Product Manager at a comms service provider
Reviewed Genesys Cloud CX:
Unified omnichannel platform has boosted agent efficiency and improved AI‑driven customer journeys#6. PeterDunkley
110
Points
BA at a comms service provider
Reviewed Genesys Cloud CX:
Real-time analytics enhances decision-making through improved visibility