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About 2 months ago
Contributed a review of Amazon Connect: Efficient routing and real-time suggestions enhance contact center operations
Over 1 year ago
Contributed a review of Genesys Cloud CX: Offers built-in AI functionality, broad third-party integrations, out-of-the-box AI features and designed specifically for contact centers
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Amazon Connect Logo
About 2 months ago
Amazon Connect
Efficient routing and real-time suggestions enhance contact center operations
Genesys Cloud CX Logo
Over 1 year ago
Genesys Cloud CX
Offers built-in AI functionality, broad third-party integrations, out-of-the-box AI features and designed specifically for contact centers