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29 days ago
Contributed a review of Genesys Cloud CX: Unified omnichannel platform has boosted agent efficiency and improved AI‑driven customer journeys
29 days ago
Contributed a review of NICE CXone: Omnichannel features have unified journeys and AI now speeds up responses for our agents
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NICE CXone (1st)
Genesys Cloud CX (2nd)
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29 days ago
Genesys Cloud CX
