HCL Notes Reviews

It is easy to manage. We have experience with HCL Notes, that is why we prefer it. I personally have 20 years of experience using it. 

The interface could be more user-friendly. Some additional trainings could be added as well. 

I have been using HCL Notes since 2004.

HCL Notes is stable. 

HCL Notes is scalable. 

The tech support is good. If we run into any issues, we contact the HCL Notes sales support and that has been OK for us so far. 

The initial setup was easy for me. 

The price tag is not small, but it is appropriate. It is reasonable. 

I would recommend this product. 

The solution is practical, good interface, and performs well.

The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.

The solution could improve by adding some more features.

I have been using I rate HCL Notes for approximately 30 years.

I have found HCL Notes to be stable.

The solution is scalable.

In my company, we have 20 people using the solution and our customers have approximately 20,000.

The technical support is very good.

We have 10 people that do the implementation of the solution.

We pay annually for the use of the solution.

I rate HCL Notes a nine out of ten.

We primarily use this solution as a CRM. We are customers of HCL Notes. 

Security is the most valuable feature, better than you get in 365. It's a great system.

GUI, the graphic user interface, could be improved as well as replication.

The solution is stable. 

This is a scalable solution, we have 1,250 users in the company. 

I'm satisfied with the technical support. 

I rate this solution a seven out of 10. 

Lotus Domino is an excellent platform for making groupware applications that are natively integrated with email.

It gives you the flexibility to publish applications in the web with practically no effort if you use some of the templates provided.

The security (private key / public key) is very strong.

You have a lot of predesigned templates for doing workflow applications.

We used Lotus Domino / Lotus Notes a lot few years ago for:

• Corporate politics and procedures
• Corporate phone book
• Email
• Workflow applications for authorization (vacations, travel expenses, refunds, etc)

We created some excellent applications for managing our enterprise / corporate procedures. Before the BPMS tools were created, we created some applications to manage our corporate workflows.

Using Lotus Notes, we had to solve some issues because Lotus Notes is a document-oriented database and not a relational database. At the beginning, we had to solve some performance issues.

First, we had to develop a standard to document our corporate processes. We used Microsoft Visio to do the documentation and a proprietary standard (before the BPMN standard was established).

As soon as we solved the issue of the standard, we wanted to cover in detail the business requirements and time to market requested by the enterprise, so we developed a flexible application that let the developers to configure instead of programming the workflows.

We created a catalog for adding roles, people, activities, processes, fields by role, among other information, so we were able to configure a new workflow in days, not in weeks.

With this template, we created the main corporate processes, for example, the presales process and the installation processes for the corporate, government and IT market.

We were also able to copy the template created to use this application for other kind of workflows.

It took almost 15 years of work to have this template customized to fill the needs of the enterprise and the aggressive time to market needed in telecom companies.

The problem with Lotus Domino is that there are no new versions of the product. The last version that I know is 9.x.

20 years (since 1997)

Practically no deployment issues.

Because the Lotus Notes database is a documental database, there are some stability issues if the database grows a lot. I think that you can avoid this issue if you send the information to a database or Split the database in files no longer than 4 GB to have better performance.

I have not encountered any scalability issues.; it's a very scalable solution (as a platform).

Customer service is 8/10.

Technical support is 8/10.

We are currently using the Office 365 solution; it has the advantage that now it's in the cloud and it can be accessed from any place.

Initial setup was complex; you have to have some technical expertise to implement the solution.

An in-house team implemented it.

I am not sure if IBM is still selling this product.

Talking about the support, I think that it is average; it is not the cheapest solution.

Before choosing, we also evaluated Office 365 for businesses (Exchange).

Review the roadmap with IBM before trying to implement this solution, because I think that IBM is not investing in new versions and there's no roadmap.