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Sathyan K - PeerSpot reviewer
Founder, Director at perfTech Solutions Pvt Ltd
Real User
Top 5Leaderboard
Jun 12, 2024
Provides robust security features, protecting against various threats and securing XML and SQL and simple setup
Pros and Cons
  • "If you have an API application in your organization that you want to make safe and secure, in addition to your existing WAF or load balancer, this product comes with all those capabilities:"
  • "Small and medium-sized companies might look for cloud-hosted applications due to the cost."

What is our primary use case?

We primarily use it for banks. It's a gateway that protects from security threats and incoming connections, especially for XML or threat detection. We use it to safeguard facility assets.

How has it helped my organization?

It can integrate with any backend layer, like directly interacting with MQ. This makes it easy to integrate with other applications and enhances security.

So, it has been effective for APIs. 

What needs improvement?

The price could be more flexible for different clients.

For how long have I used the solution?

I have been using it for 15 years.

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IBM DataPower Gateway
June 2026
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What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. It's mostly used by enterprises. Small and medium-sized companies might look for cloud-hosted applications due to the cost.

How are customer service and support?

We have contacted them directly when we needed support.

So, we're completely happy with the quality and response time. 

From a technical perspective, it's very rare that I need to reach out unless I have a challenging customization. From an implementation point of view, it's very easy.

Which solution did I use previously and why did I switch?

There are a lot of competitors, such as open source products and MuleSoft's API gateway. Apache has its own gateway as well. There are a lot of competitors, but at the enterprise level, I don't think anyone is up to the same level, in terms of simplicity and implementation.

How was the initial setup?

The initial setup is very simple. The deployment is both on-premise and cloud.

There are not many challenges in configuring or using it. It has both software and appliance capabilities, so it's up to you how you use it. 

If you want to customize HCL or HCL disk configurations on the appliance, there might be some challenges, but otherwise not.

Whenever there's a custom requirement, they release patches. Newer versions of the appliances always have updated features, so security compliance is taken care of.

We do not integrate directly with AI, but APIs that are executed through the gateway can be integrated with AI on the backend. It depends on how the backend has been integrated, as the gateway itself only protects endpoints. 

What was our ROI?

It saves time and money for my clients, especially from a security landscape perspective. If you have an API application in your organization that you want to make safe and secure, in addition to your existing WAF or load balancer, this product comes with all those capabilities: securing your XML and SQL. It's one single product that gives you all those features instead of paying for multiple appliances.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a two out of ten, with one being high price, and ten being low price. It's high-priced for smaller companies. But it is okay for enterprises. 

So, the price could be more flexible for different clients.

What other advice do I have?

Overall, I would rate the solution a ten out of ten. 

I would recommend it to other people. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sathyan K - PeerSpot reviewer
Founder, Director at perfTech Solutions Pvt Ltd
Real User
Top 5Leaderboard
Jun 21, 2022
Is easy to implement, maintain, and scale, and does not need a separate DMC proxy
Pros and Cons
  • "You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present."
  • "If you are an enterprise customer, I would definitely advise that it is better to go for IBM DataPower, because you won't need to have a proxy or any other security measures required in the DMC, and it is easy to implement and easy to maintain and scale."
  • "The user interface or the application development perspective and customization of the tool could be a little better."

What is our primary use case?

We have a global banking customer who uses IBM DataPower Gateway to expose their APIs for customer use.

What is most valuable?

You don't have to have a separate DMC proxy because DataPower Gateway is an appliance and will take care of a lot of security features. These include data validations, encryption, as well as XML or any type of scripting or security threats that are present.

From a security point of view, being an appliance in the DMC zone, IBM DataPower Gateway will take care of the entire security angle for the infrastructure.

What needs improvement?

The user interface or the application development perspective and customization of the tool could be a little better.

For how long have I used the solution?

I've been using this product for more than five years now.

What do I think about the stability of the solution?

It is stable, and the performance is good as well.

What do I think about the scalability of the solution?

It is easy to scale as the product itself has the capability to install it as a cluster. So it can be scaled vertically or horizontally.

We have a team of about 10 developers and 10 to 15 enterprise customers globally.

How are customer service and support?

For this particular product, the technical support is good.

I would give them an eight out of ten because there are some stability issues related to new features that have been added. They could have tested them and released them later rather than releasing them right now.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is pretty straightforward because it's an appliance, so you don't have much complexity from an installation and configuration perspective. I would give the setup process a five out of five.

What about the implementation team?

We implemented it in-house. It hardly takes any time; perhaps a day or two.

The only maintenance you need to be worried about is upgrading the patches, and you need to make sure that you apply those on time. We have two people who are responsible for the maintenance and administration.

What's my experience with pricing, setup cost, and licensing?

This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment.

The licensing cost is based on the PVU and will depend upon the number of CPUs used for the virtual appliances.

If you are buying the license based on the PVUs, then you won't have any additional costs because all of the features will be available. However, if you are not going with the product with the PVU and you're going with certain features, then you will need to add those features, specifically security features, and pay for them. That is, there are certain features that are on a pay-per-feature basis if you are not going with a PVU license.

I would give pricing a rating of three out of five.

What other advice do I have?

If you are an enterprise customer, I would definitely advise that it is better to go for IBM DataPower. You won't need to have a proxy or any other security measures required in the DMC, and it is easy to implement and easy to maintain and scale.

Overall, I would rate IBM DataPower Gateway at ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
IBM DataPower Gateway
June 2026
Learn what your peers think about IBM DataPower Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Group CEO at Mmusi Group
Real User
Mar 5, 2022
Quick deployment, exceptional support, and scalable
Pros and Cons
  • "The solution is scalable, our customers are mostly South African banks and they handle mostly transactions with this solution."
  • "The support for IBM DataPower Gateway has been exceptional."
  • "IBM DataPower Gateway is a great solution but when based on utilizations in the different streams others feel that this is an expensive product for one simple use case."

What is our primary use case?

IBM DataPower Gateway helps to provide security and control integration.

For how long have I used the solution?

I have used IBM DataPower Gateway within the last 12 months.

What do I think about the scalability of the solution?

The solution is scalable, our customers are mostly South African banks and they handle mostly transactions with this solution.

How are customer service and support?

The support for IBM DataPower Gateway has been exceptional.

They help you depending on your severity and how you log the ticket. If it's a Tier-1 support ticket then it will get their attention. Or you can send it to your account manager for the relevant accounts to receive the help, or you escalate the ticket and you receive extra attention. They help you resolve the problem as they arise. Support with IBM and Microsoft have been more or less identical. You can receive the help you need as long as you know how to start.

How was the initial setup?

The implementation of IBM DataPower Gateway was very quick.

What's my experience with pricing, setup cost, and licensing?

BM DataPower Gateway is a great solution but when based on utilizations in the different streams others feel that this is an expensive product for one simple use case. They can achieve the same result with something cheaper.

Most customers' use case budgets are not inlined with the price of IBM DataPower Gateway. It is too expensive.

What other advice do I have?

The previous CIO in IBM wanted to move away from DataPower Gateway. We are currently using ACE Platform because it does the bulk of the workload and Connect Direct. IBM was wondering why they were having IBM DataPower Gateway if they also have Connect Direct to do file transfers. They are currently re-evaluating the situation.

I would recommend the solution to others.

I rate IBM DataPower Gateway a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1662720 - PeerSpot reviewer
Yapı Kredi şirketinde Application Infrastructure Manager at a financial services firm with 10,001+ employees
Real User
Dec 1, 2021
A robust solution with good security and troubleshooting features
Pros and Cons
  • "The solution is robust."
  • "The solution is robust, and we use the appliance version, which comes with good security features and troubleshooting tools, so we are happy with IBM DataPower."
  • "For the workloads that are not too high, appliance is a little bit expensive, especially in the development test and UAT environment, where we can use the virtual version of the product."

What is our primary use case?

Initially, we used IBM DataPower XI52, but have since switched versions. The operating system versions were different. We are using the appliance version.

We primarily use the solution for the integration and security gateway for opening the services outside company.

What is most valuable?

The solution is robust. We use the appliance version, which comes with good security features and trouble shooting tools. So, we are happy with the IBM DataPower. We are currently evaluating the CA product, especially as it concerns the API management. As such, we may choose to use the API management modules of the CA Gateway.

What needs improvement?

For the workloads that are not too high, appliance is a little bit expensive. This is especially true in the development test and UAT environment, in which we can use the virtual version of the product. For live environments, we can continue to use the appliances. 

For how long have I used the solution?

We have been using IBM DataPower Gateway for eight years.

What's my experience with pricing, setup cost, and licensing?

The appliance is a bit on the expensive side for the workloads that are not too high. This is especially true in the development test and UAT environment.

What other advice do I have?

Improvements have already been made to the solution. For example, we wish to use the virtual version of the DataPower next year and will likely do so with all of our applications within a few years.

When it comes to the deployment, we use the appliance version of the product with IBM DataPower. Yet, with other applications, are cloud-based. 

I rate IBM DataPower Gateway as a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1718439 - PeerSpot reviewer
Engineer at a financial services firm with 10,001+ employees
Real User
Nov 24, 2021
Easy to use, plenty of functionality, but expensive
Pros and Cons
  • "The solution is straightforward and for large organizations, it functions well."
  • "IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms."
  • "IBM DataPower Gateway is quite expensive to get resources to work on this product. If the price could be cheaper, I think that will make it a little bit better and easily accessible to smaller clients."

What is our primary use case?

We're using IBM DataPower Gateway for API management more than anything else. When I started in 2018, it was being used in conjunction with IBM Integration Bus. We were doing all the integrations on the IIB then when it comes to API management and all the other gateway operations, including security, that does not have anything to do with APIs, we're are using IBM DataPower.

What is most valuable?

The solution is straightforward and for large organizations, it functions well.

What needs improvement?

IBM DataPower Gateway is quite big for smaller organizations, looking at different types of clients who are virtually assisted in this, I would say it's not really a good product for smaller firms.

For how long have I used the solution?

I have been using IBM DataPower Gateway for three years.

What do I think about the stability of the solution?

IBM DataPower Gateway is quite stable if you know your way around.

We have four customers that are using this solution. We have millions of users using this solution.

What do I think about the scalability of the solution?

The scalability is a bit of an issue when you are a smaller firm because it can be quite expensive. If you are using an on-premise version, it's not as scalable because you need to buy the hardware devices. If you are using the virtual version, it's a little bit easier to scale.

How are customer service and support?

The technical support is always available and I think it's one of the options they are charging us for. They are well-informed agents. You better know your way around the solution, otherwise, you're going to rely on technical support for a whole lot of things.

Which solution did I use previously and why did I switch?

We have previously used Microsoft BizTalk Server. I've also worked with webMethods and a little bit of MuleSoft.

How was the initial setup?

The installation is not that easy. 

I would rate the ease of installation a six out of ten.

What about the implementation team?

The number of staff that we need for the implementation of the solution depends on the scale of the environment, but you certainly need a couple of engineers for the support and management. IBM has a set amount of people that are required.

What's my experience with pricing, setup cost, and licensing?

IBM DataPower Gateway is quite expensive to get resources to work on this product. If the price could be cheaper, I think that will make it a little bit better and easily accessible to smaller clients. Then it could compete with other solutions that are available in the market. There's a whole lot of other solutions available that work well and are cheaper than IBM's products.

They have to reconsider the price of the solution. It's way too expensive. I don't think it's going to last that long in the market right now. There's a lot of other solutions that are out there that are doing the same job, or even better, with a cheaper price. Soon enough, IBM is going to run into trouble when comes to the price.

Which other solutions did I evaluate?

I have evaluated many other solutions.

What other advice do I have?

I would not recommend IBM DataPower Gateway because there are other solutions that are better.

I rate IBM DataPower Gateway a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at EJADA
Real User
Leaderboard
Feb 15, 2021
Resilient high availability, easy to use, easy to install, with the best security platform available
Pros and Cons
  • "It is easy to use, easy to install, and it's resilient for high availability."
  • "The most valuable features of this solution are the appliance hardware, the software embedded within the hardware appliance machine, making it one of the best security platforms in the market that is easy to use, easy to install, and resilient for high availability."
  • "In the next release, I would like to see the product price reduced. It should be cheaper."

What is most valuable?

The appliance version is one of the top, most powerful products on the market.

The most valuable features of this solution are the appliance hardware, the software embedded within the hardware appliance machine.

This is one of the best security platforms in the market. 

It is easy to use, easy to install, and it's resilient for high availability.

What needs improvement?

In the next release, I would like to see the product price reduced. It should be cheaper.

For how long have I used the solution?

We have been implementing IBM DataPower Gateway for more than 10 years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It is a scalable product.

This is a supported gateway. It does not have front end users. It has a number of transactions. You compare the number of transactions, for the development and product utilization.

We have plans to continue using it in the future.

How are customer service and technical support?

It depends on the level of contact between you and the customer, as well as the level of severity of the ticket. If you have a critical severity, you get an excellent response. 

How was the initial setup?

The initial setup is straightforward. It is easy to install.

If it is an appliance, just plug and play, and to configure the network connectivity it'll take a maximum of one day.

If it is the software it'll take a maximum of about one day.

You only need one person to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

It's expensive when you compare it with others. If you are going with the software then you can get a good deal, but the appliance version is expensive.

Customers have to pay for licensing.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate IBM DataPower Gateway a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Minar Baddireddi - PeerSpot reviewer
Datapower Specialist at a computer software company with 51-200 employees
Real User
May 29, 2023
An easy-to-use solution for security purposes that is stable
Pros and Cons
  • "The product is stable...The product is scalable."
  • "It is a costly product."

What is our primary use case?

We are using the solution for security purposes.

How has it helped my organization?

The solution's security feature is its most valuable feature.

What needs improvement?

It is a costly product. So, it is not an open-source solution, making it costly.

In the future, I would like to see an open-source version.

For how long have I used the solution?

I have been using IBM DataPower Gateway since 2018. Also, I am using IBM DataPower Gateway Firmware V7.2. I am an end user of the solution.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable. In m company, six people are using the solution. I don't know if my company is planning to increase usage in the future.

How are customer service and support?

I rate IBM's technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I don't know. I think I'm not suitable to speak about deployment because I am using the solution that was already deployed in my company.

The installation is easy, especially on VMware.

What's my experience with pricing, setup cost, and licensing?

I didn't pay for the product. I worked in a company where we were using the tool.

Which other solutions did I evaluate?


What other advice do I have?

The product is easy to use.

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation
Reseller
May 2, 2023
Stable solution with good technical support service.
Pros and Cons
  • "It is a scalable solution."
  • "The solution's technical support is excellent."
  • "They should add features to manage API integrations."
  • "It is challenging to understand the solution's design and support skills."

What is most valuable?

The solution's most valuable features are security and consistent availability.

What needs improvement?

It is challenging to understand the solution's design and support skills. We have to keep importing skills all the time. It requires a technical person to understand multiple operating systems environments. They should make it more accessible for entry-level developers. Also, they should add features to manage API integrations.

For how long have I used the solution?

We have been using the solution for over 15 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

The solution's technical support is excellent. They have created data centers where we can raise queries. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is easy. It takes two weeks to build custom-specific prototypes.

What's my experience with pricing, setup cost, and licensing?

The solution has a return on investment but is a little expensive. One of its licenses costs $10,000. The additional costs depend on the pricing models for technology support.

What other advice do I have?

I recommend the solution to enterprise companies. It is an excellent product if you have to set it up on the cloud. Although, hosting it on the existing cloud is complicated. I rate it as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2153469 - PeerSpot reviewer
Senior Solutions Architect at a financial services firm with 1,001-5,000 employees
Real User
Apr 22, 2023
Efficient error handling features, but scalability needs improvement
Pros and Cons
  • "Its initial setup was straightforward."
  • "They should improve the solution's clustering features."

What is our primary use case?

We use the solution specifically for its token validation and error-handling features.

What needs improvement?

They should improve the solution's clustering features. Also, they should include algorithms for correct load balancing. In addition, they should provide integration with MQ logs. We require proper documentation to understand the solution's parameters as well.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the scalability of the solution?

The solution's scalability needs improvement.

How was the initial setup?

The solution's initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution.

What other advice do I have?

I rate the solution as an eight. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Randall Cordero - PeerSpot reviewer
Consultant at Gtc
Real User
Leaderboard
Apr 21, 2023
A scalable and secure solution that has all functionalities integrated in one platform
Pros and Cons
  • "I like the tool's security. Also, all functionalities are integrated within on platform."
  • "I would like the tool to improve its training."

What is most valuable?

I like the tool's security. Also, all functionalities are integrated within on platform. 

What needs improvement?

I would like the tool to improve its training. 

For how long have I used the solution?

I have been working with the solution for three years. 

What do I think about the stability of the solution?

I would rate the product's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability a ten out of ten. We have many users for the tool in our company. We have plans to increase the software's usage in the future. 

How was the initial setup?

We found the tool's deployment simple because we had developed many tools to implement it automatically. 

What's my experience with pricing, setup cost, and licensing?

The tool's initial costing is expensive for small banks and financial institutions. 

What other advice do I have?

You need to develop tools to improve the deployment of the solution. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM DataPower Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free IBM DataPower Gateway Report and get advice and tips from experienced pros sharing their opinions.