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IBM BPM vs IBM DataPower Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM BPM delivers ROI by optimizing workflows, cutting errors, and reducing issuance time, despite initial costs, within a year.
Sentiment score
5.9
IBM DataPower Gateway consolidates functions, enhancing security and cost-efficiency, with APIs helping generate income despite perceived high costs.
We count the number of hits and can say we earn and actually get the benefit from it.
Deputy director at a tech services company with 10,001+ employees
 

Customer Service

Sentiment score
6.7
IBM BPM's customer service is highly rated for responsiveness, despite occasional delays, with quality varying by location and issue complexity.
Sentiment score
6.3
IBM DataPower Gateway's support is efficient and knowledgeable, but fees and delays vary; users suggest faster response times.
The customer service is outstanding.
Project Manager at Ora-Tech Systems
We had a contract that provided on-site support, which was very satisfactory.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
On a scale from 1 to 10, support deserves a rating of 7 to 8.
Unit Head System Implementor at Allied Bank Limited
In terms of OEM support, it is poor.
Middleware Administrator at Pronteff IT Solutions
I would evaluate customer service and technical support as a little bit weak, so I give it a seven out of ten.
Deputy director at a tech services company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
IBM BPM is scalable, supports large workloads and complex tasks, but scalability varies by architecture, configuration, and concurrent transactions.
Sentiment score
6.6
IBM DataPower Gateway is highly scalable for enterprises but may be costly for smaller firms using on-premises setups.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
Project Manager at Ora-Tech Systems
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
Unit Head System Implementor at Allied Bank Limited
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
Once you install the product, we can't scale the resources on the IBM DataPower Gateway.
Manager at CSB Bank Ltd
 

Stability Issues

Sentiment score
7.2
IBM BPM is generally stable, with on-premises better than cloud, but faces challenges in migrations and occasionally infrastructure-related issues.
Sentiment score
8.2
IBM DataPower Gateway is highly stable and reliable, ideal for banks handling heavy transaction volumes in diverse environments.
IBM DataPower Gateway does not handle all the traffic on a single node.
Manager at CSB Bank Ltd
 

Room For Improvement

IBM BPM needs better configuration, improved UI, flexibility, enhanced performance, affordability, cloud capabilities, and easier debugging and maintenance.
IBM DataPower Gateway users seek cost reduction, enhanced usability, expanded integration, and improved support and automation features.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
Unit Head System Implementor at Allied Bank Limited
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away.
Senior Project Manager at a computer software company with 1,001-5,000 employees
If we require additional features, we can't configure them on the IBM DataPower Gateway.
Manager at CSB Bank Ltd
Whenever I am writing code, it should give recommendations automatically by incorporating AI so I can write the code in a few minutes or seconds.
Middleware Administrator at Pronteff IT Solutions
My experience with the pricing of this product is that pricing is too high and should be reduced.
Deputy director at a tech services company with 10,001+ employees
 

Setup Cost

IBM BPM is costly with complex licensing, favored by large enterprises, but impractical for small businesses due to high expenses.
IBM DataPower Gateway can be costly, with pricing dependent on licensing, features, and specific customer requirements.
SAP is more expensive, but IBM BPM is very expensive.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
I think it costs around 5 Crore in Indian Rupees.
Manager at CSB Bank Ltd
 

Valuable Features

IBM BPM enhances business efficiency with robust process execution, integration, responsive UI, automation, and comprehensive management tools.
IBM DataPower Gateway provides fast performance, strong security, seamless integration, scalability, and efficient management for comprehensive threat handling.
Coordination across data silos is effective, and IBM BPM can be used for that purpose.
Senior Project Manager at a computer software company with 1,001-5,000 employees
The integration capabilities of IBM BPM are excellent.
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
No other Gateway offers this as part of the integration offering.
Middleware Administrator at Pronteff IT Solutions
As per the development perspective, there are some limitations with IBM DataPower Gateway because it only supports XML and XSLT language, but it does not support the Java language.
Manager at CSB Bank Ltd
IBM DataPower Gateway has positively impacted my organization by allowing me to implement rate limits on the different API usage, which is the benefit.
Deputy director at a tech services company with 10,001+ employees
 

Categories and Ranking

IBM BPM
Ranking in Application Infrastructure
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Business Process Management (BPM) (5th), Process Automation (5th)
IBM DataPower Gateway
Ranking in Application Infrastructure
7th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
Enterprise Service Bus (ESB) (5th), SOA Application Gateways (1st), API Management (11th)
 

Mindshare comparison

As of January 2026, in the Application Infrastructure category, the mindshare of IBM BPM is 3.3%, up from 2.9% compared to the previous year. The mindshare of IBM DataPower Gateway is 3.3%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure Market Share Distribution
ProductMarket Share (%)
IBM BPM3.3%
IBM DataPower Gateway3.3%
Other93.4%
Application Infrastructure
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
AkshaySawant - PeerSpot reviewer
Manager at CSB Bank Ltd
Security features excel but development limitations emerge
We are using the IBM DataPower Gateway for security purposes. As per the development perspective, there are some limitations with IBM DataPower Gateway because it only supports XML and XSLT language, but it does not support the Java language. This is the only limitation of the IBM DataPower Gateway. For the authentication and authorization purpose, we can use the IBM DataPower Gateway. It's a very good product. We are mostly using the IBM DataPower Gateway for security purposes and load balancing purposes. If we are handling the load for a particular server, then we can use the IBM DataPower Gateway. The IBM DataPower Gateway is mostly used for security purposes. If we have some APIs and we are using some security for those APIs, then we can use it. It can also be used as a load balancer. It's also used for certificate management, user management purposes, authentication, and authorization. For routing, the IBM DataPower Gateway has multiple URL-based routing and content-based routing capabilities. If we have multiple URLs, then we can use an XML script. Using the XSLT language, we can configure multiple URLs and implement URL-based routing. Content-based routing means if we have multiple requests, we can route the request to a particular URL. For this, we need to use the XSLT language only. We can't use XML, Java, or other scripting languages. With IBM DataPower Gateway, we are using all the APIs. All APIs have been configured on the gateway. We have configured the particular TLS profile and some TLS client profiles as well. Using that TLS profile, we have configured the APIs and authentication. We have configured some tokens also, including JWT tokens and different types of auth tokens. There is also a rate limiting feature which we use for handling API loads.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
Financial Services Firm
29%
Insurance Company
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise17
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about IBM DataPower Gateway?
The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things.
What is your experience regarding pricing and costs for IBM DataPower Gateway?
This product is definitely expensive because if any issue occurs in the live environment or production environment, and our organization faces some issue with the IBM DataPower Gateway, then the IB...
What needs improvement with IBM DataPower Gateway?
The developer portal should be an integrated part of IBM DataPower Gateway to improve it. I think it is fine as is, and maybe no other additional features should be included in the next release. My...
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
WebSphere DataPower, IBM DataPower, IBM WebSphere DataPower
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
RBL Bank, Availity
Find out what your peers are saying about IBM BPM vs. IBM DataPower Gateway and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.