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IBM BPM vs IBM DataPower Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Application Infrastructure
6th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Business Process Management (BPM) (6th), Process Automation (5th)
IBM DataPower Gateway
Ranking in Application Infrastructure
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Enterprise Service Bus (ESB) (5th), SOA Application Gateways (1st), API Management (12th)
 

Mindshare comparison

As of July 2025, in the Application Infrastructure category, the mindshare of IBM BPM is 3.5%, up from 3.0% compared to the previous year. The mindshare of IBM DataPower Gateway is 4.5%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Infrastructure
 

Featured Reviews

Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
Mehdi El Filahi - PeerSpot reviewer
Security features meets compliance needs and offers MPGW (Multi-Protocol Gateway) that simplifies integration efforts
While I like IBM products, I'm not an evangelist. I work with Java, Microsoft ASP.NET, and various technologies. I'm not tied to any specific vendor. However, I do find IBM to be a bit greedy. It's a large, profit-driven company. The support team is mostly based in India, and they follow a very structured process and protocol. Sometimes, it feels like playing ping pong with them – lots of back and forth before the problem gets escalated. You might even have to get your sales rep involved to push things along. For me, the support it could be better. Indian support teams aren't inherently bad, but with IBM, it feels impersonal. They respond, sure. But if it's a complex technical issue, they might ask you a lot of questions that just seem designed to waste your time. Sometimes it feels like they hope you'll get frustrated and solve the problem yourself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Responsive Portal + Process Federation Server. This set of solutions offers a unified worklist to our customers."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"It has reduced a lot of manual errors and processes."
"The case management and its integration with process design are good features."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"Good user interface and good add option."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"The solution is straightforward and for large organizations, it functions well."
"Since it is a gateway, it provides a lot of security features."
"My company has a good impression of IBM DataPower Gateway. What I like about it is that because it's an appliance, it's a turnkey solution that's very fast and out of the box. Compared to other gateways, I also like that IBM DataPower Gateway is function-rich. For example, for one of the projects, there was a need for specific transformation and security features available in IBM DataPower Gateway out of the box, so my team just needed to configure the appliance. There was no need for separate development, and I found it quite neat. Another valuable feature of IBM DataPower Gateway is that it's easy to integrate with other products."
"The scalability of the solution is good."
"The solution is stable."
"If you have an API application in your organization that you want to make safe and secure, in addition to your existing WAF or load balancer, this product comes with all those capabilities:"
"It is a scalable solution."
"I like the API Gateway feature."
 

Cons

"We care about technology and support because support is very important and a BPM is not easy to implement."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"The configuration is not that easy, and the initial deployment took three months."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"The pricing is a little bit high. It's gone up in cost."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"The solution requires a lot of training manuals in order to get to know it better and to be able to use it effectively."
"The two biggest issues of this solution are the complexity and the maintenance procedures."
"The programming language is only supported in XSLT and Gateway script."
"The product's cost for data appliances or hardware is quite high. It needs improvement."
"We are always looking for more features wherein it could be easily integrated with cloud applications. We are looking for either a cloud solution or a cloud integration option."
"The DCDR process should be less complex."
"One area that could be improved is the integration with Postgres and SQL databases. Currently, IBM DataPower Gateway only integrates with Oracle databases."
"Traceability could be improved, especially for business operations. The traceability of the transactions could be an improvement point for DataPower to work on. It would be better if they provided JSON support. JSON protocol data has changed format. It started performing internal transformation to JSONx. This might be an additional complexity."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"The price is good but could be a little lower."
"The solution is highly-priced."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The solution is expensive since it is an enterprise application."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"It is pricey."
"The licensing cost is very expensive."
"This product is a bit expensive as IBM products are costly assets. However, for enterprise customers it is a worthwhile investment."
"IBM DataPower Gateway is quite expensive to get resources to work on this product. If the price could be cheaper, I think that will make it a little bit better and easily accessible to smaller clients. Then it could compete with other solutions that are available in the market. There's a whole lot of other solutions available that work well and are cheaper than IBM's products."
"It's expensive when you compare it with others."
"As far as I know, they have a perpetual license for this product. They are paying perpetual fees rather than an annual subscription or annual pricing."
"It is an expensive solution."
"The solution is expensive in comparison to other products."
"The tool's initial costing is expensive for small banks and financial institutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
Financial Services Firm
29%
Insurance Company
10%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What do you like most about IBM DataPower Gateway?
The MPGW (Multi-Protocol Gateway) is great because it allows you to easily expose services using various protocols – web services, REST (JSON), and others. This flexibility simplifies things.
What is your experience regarding pricing and costs for IBM DataPower Gateway?
I would rate the pricing a two out of ten, with one being high price, and ten being low price. It's high-priced for smaller companies. But it is okay for enterprises. So, the price could be more fl...
What needs improvement with IBM DataPower Gateway?
The DCDR process should be less complex. AI should improve developer efficiency and effort. Whenever I am writing code, it should give recommendations automatically by incorporating AI so I can wri...
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
WebSphere DataPower, IBM DataPower, IBM WebSphere DataPower
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
RBL Bank, Availity
Find out what your peers are saying about IBM BPM vs. IBM DataPower Gateway and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.