We are an integrator and we implement solutions for several kinds of customers. My largest customer is a paper mill but we also have SMB customers that deal in other industries including telecommunications, government, and others. They need accounting solutions and other types of implementations
I have used this product for several of my customers.
This is a feature-rich product.
There is almost zero maintenance required.
This product could be made easier to use for beginners. As I have worked with it for quite a while, it is not difficult for me. However, some of my customers complain that it is too difficult to install and configure.
The stability is incredible. I have customers with uptimes of several years.
This is the most scalable data management system on the market.
I have not needed any technical support for a few years. Before that, the support was great. However, I know that they changed because they made an agreement with an Indian company. Since that time, I don't know what it has been like.
The initial setup is complex.
Some of my customers have complained that it is too difficult to install and configure. For me, it is easy, but for my customers, it is not as easy.
If you know the solution then it takes between half an hour and an hour to deploy. It only requires one person to deploy.
In order to properly implement IBM Informix, it is necessary to hire people that are skilled with the product.
The return on investment can be very rapid but this depends on the use case.
I have evaluated other options, but they were mainly open-source solutions.
Overall, this is a great product. It works really well, is very stable, and is very scalable. Aside from being difficult to install, I don't see anything lacking.
I would rate this solution a ten out of ten.