IBM Spectrum Protect Reviews

The solution is primarily used for backup and restore and also for DR, for Data Recovery in case of a disaster. We are using replication from two servers, the Spectrum Servers, so they replicate on each other. We are using it for backing up remote sites also. Basically, all the machines are downloading their backup to the Spectrum Server and from then on we are moving that data to tape units so we can have outside data of the building.

IBM allows for the versioning of the data, allowing us to have multiple versions of a file or directory of a server. 

One of the main things that I like about IBM is the versioning of the data - meaning that we can have multiple versions of a file or directory of a server. I could have 10 versions of one file and that file I could keep for as long as I want.

There is the archive for a version of the solution which gave us the opportunity to have, let's say, one full backup every month for a long period of time. Its archiving offers us good flexibility.

The solution is very stable.

We've found the scalability to be very good.

The initial implementation is straightforward for the most part.

The pricing is a bit high. It would be ideal if it was more affordable.

Generally, everything is changing so fast within the product, it's hard to pinpoint what needs to be changed or what is missing. The solution is constantly evolving.

It would be helpful if the solution included some sort of ransomware protection.

The only thing that I haven't tried yet is using it with VMware. I haven't done any tests on it. Let's say that I want to restore a VM, virtual machine, and I would like to access it in a short period of time. This is something that Veeam, for example, is doing. Veeam will permit you to start a VM and start working with it and restore only what is needed to do a prompt work. If it's possible to have the same functionality on this product, that would be ideal.

I've been using the solution since it was called under a different name. I've used it for about 20 or so years at this point. It's been two decades. It's been a while. 

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is excellent.

The scalability of the solution is very good. A company can expand the solution if it needs to.

IBM Spectrum is used in the data center and we don't have too many users that would use the backup facilities. Everything is centralized to enter the data center.

We are not fully using the solution to its full potential at this time. I'm not sure if there are plans to increase usage. We're looking into other options to see if we can get better user-friendly functionality and better pricing.

We've been in touch with technical support. They are very good. We haven't had any issues with them. They are helpful and responsive. Every time I've talked to them, they've solved our problems.

We also currently use Veeam.

The installation is simple. You just click and follow the instruction. Where the complexity is coming up is when you decide how you want to do your backup and restore. Like any other software you have to decide how you want to do it and understand what's going on behind the scene. 

The deployment itself, with my experience, doesn't take long due to the fact that I know the product. That said, for someone that does not know the product, I would say, it will take, just to understand how it works about a week.

We have two or three people on staff that can handle any maintenance required. They are all systems administrators. 

In the beginning, we had a consultant as it was a very long time ago and we did not have the knowledge we have now. However, today I would not deal with anybody from IBM. We have the capabilities we need. 

In general, at the time, we had a good experience working with them.

While it's my understanding that the solution is expensive, I do not directly handle the licensing and therefore cannot speak to how much the company actually pays to use the solution.

We are customers and end-users.

We have the Enterprise version of IBM Protect. It's not the Plus version.

My advice is not specifically for IBM Spectrum, but for any product. I would say, sit down and think about it. Think about what you want to do. There are so many options in any software. It's like getting house insurance. What do you want to do, how do you want to insure your data? It's important to understand what you want so you can see if the solutions you are looking at actually have the required capabilities.

I would rate the solution at an eight out of ten. It's a very good product. It's strong. It's stable. The company's good.

The primary use case is backup and disaster recovery.

It is fantastic. We have a number of clients using the product. Everybody who uses it is very happy with it. It is cross-platform, very flexible, and a great product.

One of my primary clients has a fairly hybrid solution where they use a TS4500 Tape Library as their offsite and primary data store. They are also using directory-container pools and replicating it to a near-site location which is on the same WAN.

It is something like: How does insurance make people happier? An insurance policy of sorts. You have to spend money to protect your assets. That is what this is. It does that job. That is why people like it. However, much like insurance, I am sure people dislike it for a lot of the same reasons.

There is a laundry list of valuable features: scalability, performance, mass platform coverage, etc. It is one of the few backup products on the market right now which an organization can bring in and it will serve all of their backup needs. It is a completely centralized solution and one of the three largest, market share wise, in the world (I believe).

It is a strong, mature product, which a lot of people are using, and there is a ton of support for it.

This is more something that I would have to go over with the IBM guys. There is probably a small laundry list. 

Ease of use. This has got to be the one thing that I routinely hear from clients and customers. It is a bit more difficult than it should be. What I find is that IBM has heard this issue, and they are responding with updated interfaces.

Usually, after the initial rollout, there are a few kinks to iron out, and from then on it's almost a self-maintaining system. It's generally very stable. Only when you introduce new features, options, or massive changes in your workload do you really find a major problem with the backup infrastructure. It tends to be very stable.

It scales infinitely. I have customers that are protecting less than 100 terabytes of data versus customers that are protecting petabytes of data. Provided you size your hardware solution properly, it will work with any organization.

IBM support is great. It is world-class support. They have a great system in place and they generally get the problem solved. It can take some time. If a problem requires it, we escalate it. They have to dive a bit deeper than you normally would, reading through logs, but they are always there with the next step to fix a problem.

If I'm being completely honest, setup is not easy. It's a more complex setup, but with great flexibility comes great complexity. If you want something to do things which are very complex, you have to be mindful of that in the setup process. It is not trivial, but it is very workable and the documentation is out there to get it done.

The competitors are Commvault, Veeam, or any of the other major backup players who are out there right now. It is a zero sum market. Everybody is bidding for the same customers.

In terms of why my customers go with Spectrum Protect, it is usually cost. The second most common is platform readiness. It can support multiple types of clients. It can back up your Exchange database for your email, at the same time that it can back up your user's file shares, and at the same time you can back up your virtual machines. It meets everybody's needs and that is often why IBM wins out when there is a competitive bid process.

I recommend a conversation where we sit down and spec out what the requirements are. I will always recommend Spectrum Protect. From my perspective, it is the best one on the market. That is the reason I have gone in this direction. I am fully onboard.

We are using Spectrum as a backup solution. We use it to backup all of our data, which is different kinds of databases and software, with a virtualization environment. Also, we have more than a hundred remote sites. We are taking backups through Spectrum for all of those. 

The most valuable aspect is the fact that it combines all types of data. 

It's compatible with many other products, including Oracle, VMware, and Hyper V products.

The replication is great. 

The solution is robust and problem-free. We have not had any issues with Spectrum since we implemented it around 2012. 

The solution is very stable.

You can scale the product.

The management is pretty good and it covers all of our technical requirements. 

Technical support has been excellent. 

It's difficult in terms of the configuration at set up. In our case, it required another admin, one person dedicated to the backup.

Compared with others, the pricing is high.

There needs to be some sort of personalization within the environment. We cannot back up a shared storage desk through Spectrum.

I've used the solution since 2012 or 2014. I've used it for more than seven years at this point. It's been a while.

The solution is very stable and very reliable. We've had no issues with it. There are no bugs or glitches. It doesn't crash or freeze. Over the years we have not had any issues. 

The solution can scale, however, it's a matter of the license you have. That said, if you need to expand, you can.

We've had a very positive experience with technical support. We are satisfied with their level of service. 

I also have experience with Dell EMC. I use them both.

The initial setup can be a bit complex, specifically in terms of configuring everything. We had to bring on an extra admin to assist us.

The solution is a bit expensive, especially if you look at other competitors. They cost less. The licensing could be more competitive. 

We are partners with IBM.

I would rate the solution at a ten out of ten. We've been very happy with its capabilities. 

As an IBM business partner, we are interested in helping our clients get the most out of their technology. 

For our clients using on-premise infrastructure, they usually have a mixture of workloads and a lot of databases with a lot of different operating systems. Therefore, they need a backup platform which helps them to get the most out of every piece of software that they have, not different pieces of software to back up different technologies. Spectrum Protect enables us to do that for them.

A mixture of technologies comprise their backup, as they are using incremental technology. They are using snapshot for backups, and also using CBT Tracking, which is one of the technologies that VMware has in its APIs and that Spectrum Protect leverages to do virtual machine backups. Therefore, there is a mixture of things. 

Many customers that we have are in the banking system of Columbia. For example. I estimate that 70% to 80% of the banks in Columbia, including eBanks, are using Spectrum Protect.

We now have 20 Clients with Spectrum Protect. We have a very special one with four instances of Spectrum Protect on the same Client. This is a very big bank in Columbia. They have instances in production, instances for developing environments, and instances for coverage throughout all their infrastructure. This is the biggest environment that we have, and it takes approximately 30,000 backups a month. So, it is a large environment.

We see that solution is now getting a new breath. The solution is helping new customers with sending workloads to the cloud, which helps us a lot, because they are uploading their internal and on-premise systems.

About 20 to 30% of my clients are now using cloud to upload their backups. This is very important to us, because Spectrum Protect now helps them to achieve this result.

One of the features which is most interesting in Spectrum Protect is the ability to scale out to great environments. This is something that not many vendors have on the market. 

It is also a product that has been maturing for a long time. This is good because customers need reliability in their enterprise initiatives. 

I would like to see monitoring within the platform: monitoring for storage pools and monitoring for the server's health (e.g., CPU and memory). This has been somewhat lost from previous releases because we had IBM Tivoli Monitoring for these purposes, but now we do not have anything, and it is important to cover this. 

Also, I would like to advance reporting and analytics for the platform to see how much data is coming into the platform. how much data is expiring everyday, and what tape savings we are getting through reclamation. These are important things to know, as we are lacking a bit in this area.

We have a very long road to walk. We can make a lot of improvements taking into account all the participants in the ecosystem: The developers with the business partners and the clients who help us to improve the product.

The solution is very stable. It is one of the most important features that we look for in a product before putting it into the market and when establishing a strategy with our customers. 

There are a lot of clients who are using the product for 10 years or more. We began working with them long time ago. We have been seeing the product progress and the evolution of it through time. They clients have seen that this special feature, which is stability, has not being lost with the product's evolution. We are maintaining the quality of the product, and at the same time, advancing new features. This is very important for us.

The technical support for Spectrum Protect is very mature. It is very committed to giving a top-notch support experience. I have no complaints about them. We are working mainly with the Argentina team, which is a Level 2 team who helps us in Latin America. They are very considerate and help us to get our issues resolved or questions resolved.

In recent years, there has been improvement regarding the product's setup. Now, we have an installation manager, which helps us a lot. There is no customized research. It is the same installation manager that all other IBM products use. This is great for us, as it is very simple to install patches. That was difficult previously, but now we have a streamline method to install the product. 

With initiatives like Spectrum Protect Plus, which is new, we are advancing even more with our technology initiatives.

I am involved in the whole lifecycle. I am involved in design, setup, and also the post-sales report.

Our customers always evaluate other vendors. Customers are sometimes using Veeam Backup for their virtual workloads. They may also be using some other tools from EMC. However, Spectrum Protect is the only tool that can work throughout all their technology and platforms. Therefore, they do not need separate tools for separate technologies. Spectrum Protect is the only tool which helps them do this.

IBM is most compared to Veeam Backup because there are a lot of virtualized workloads in our Clients. It is also compared with HPE Data Protector and Veritas. These are the solutions that our customers evaluate. 

The powerful reason IBM technology is good for to our customers is they already have IBM technology present. For example, they have IBM Power in their infrastructure for core business. They also have IBM applications, like IBM cloud applications and IBM monitoring applications. They want to form a stack of applications and solutions from the same vendor. It is much easier to take another solution and incorporate it into their existing solutions that they already have.

We try to help our customers, not only to be the seller, but also be an adviser to them and help them chose the best technology around

We have a lot of happy customers when we sorted our files. We had someone in admissions, and they have a file which everyone shares. There are users who have deleted or trashed files and will need to restore them, sometimes even overwrite it with a new one. They will need the old file from a particular date and the Spectrum Protect system lets you retrieve a specific date file, which leads to a lot of happy campers.

We have an on-premise infrastructure. We use Iron Mountain, then we have a tape library. We have tapes that go off-site, so we can restore for our disaster recovery solution if the premise goes down. Though, we have not had to use it yet.

The VMware/virtual people take more of the snapshots, though not too much with the main AIX boxes.

Recovering files which have been lost. You can't place a value on it. If someone loses a day's work, or they had this file that they had been keeping for years on end and now all of a sudden the data is gone, they can recover it with Spectrum Protect.

The backup feature. Everyone wants a full backup. It gives them safety and peace of mind, like an insurance policy for that rainy day when they may need to restore a system. It is not necessarily as good for migrating to a new release, then putting back a D-drive. However, for daily operations and disaster recovery, it is a big use case.

Probably educating the virtual group who are not as used to the product. Most of our expertise is with AIX servers and virtual server backups. I am doing more work these days with Identity and Oracle, why would I use the pump and dump on Oracle or would it be better if I am able to send it off-site using something like Spectrum?

It has been very reliable. 

The biggest issue is educating users. The compatibility if you put out a newer server can take backups from old Clients, but you want to keep Clients up-to-date. Some users are more proactive than others, so they won't all come and ask for the Client. It is a job that we should be educating users more about regarding when they should download it. With Spectrum Protect, you can push things from the hubs to the spokes and keep the Clients up-to-date.

I have not seen any big issues. I sometimes handle the tape library, unloading and loading tapes. and it is very predictable. 

We recently had a situation where we quickly got code, and the number of tapes exceeded the library capacity so we were waiting a while to change. We got a fix for this right away.

We only have a couple servers, but loads of nodes and Clients (hundreds of them). We have some domains, active directories, backups, and shared drives. The shared drives are big. Since driving the recovery scenario, where someone deletes something off of their shared drive, it is not just that person's data but it's a whole department's data.

The technical support has very good turnover for problem solving. They have been spot on as we received a response within a few days.

The initial setup was straightforward. 

Spectrum Protect would free up backup space that could be used from files in our databases to grow. It allows for growth of the database, so it is a good use case. However, I might use Oracle pump and dump because I am in test mode (and cheap), but if I were to put it into production, I would really have to use something like Spectrum to do that.

Main criteria for choosing Spectrum Protect: disaster recovery. It is something you seldom use, but it is big if it happens, so it is the security and insurance policy.

We use the solution for backup since we have some AIX machines and a few Windows machines.

To be honest, there aren't many features in the solution. However, it is a very robust solution.

The solution is overly complicated in terms of architecture, especially compared to other tools in the market. So, IBM Spectrum Protect should try to declutter. Also, there are even some conflicts in the functionalities between IBM Spectrum and Spectrum Protect. That's my take on it compared to the competitors like Veeam.

In future product releases, the solution should be less complicated regarding architecture.

Also, they have to stop being dependent on anything, which is CLI. I am saying this even though I like CLI. So, they have to change. The problem is that the solution originates from IBM TSM, especially because they have not even updated it in the terminology. So, when I see the terminology, it does not communicate what has happened in the solution, especially in terms of if everything has developed or if they have to update and try to find a way of transitioning from the old terminology to the new terminology.

I have been using IBM Spectrum Protect for a year and a half. I am either using IBM Spectrum Protect Version 8.1.14 or IBM Spectrum Protect Version 8.1.15. My company has a partnership with IBM.

It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

Four engineers in my company are using the solution. It is a really scalable solution. We can scale it up. Scalability-wise, I rate the solution an eight out of ten.

I am trying to categorize it as a workstation, backup software, or data center backup software because they are all different. If you categorize it as a workstation kind of backup software, then definitely it's not good in scalability terms. As we are trying to evaluate it as a data center, it becomes a different story and gets complicated.

I have contacted the solution's technical support. I rate the technical support a seven out of ten.

Neutral

I haven't previously used any other products. So, I didn't know that Veeam had AIX. A huge part of my problem is that my installation is based on AIX. It would be much easier if I had a Windows installation.

The solution's initial setup process wasn't easy. It's okay to have trouble installing the server. So you may have problems installing the clients. They have a lot of documentation, and I can tell that it requires an expert to install the client itself. Even for Windows applications, it was a hassle. There are complexities with the installation phase.

Regarding the time for deployment, it took me a long time just for you now because you have to start from the planning through deployment. The setup isn't simple or straightforward. They have one document, which makes sense compared to what's available in the market now. However, it is not easy to manage and can be a hassle. It took me weeks to deploy the solution.

The people required for the solution's maintenance depend if it is only on the basic operations, then one person is enough. A professional team ready to troubleshoot would make it a different story. Two qualified people would be more than enough.

It is an overpriced solution. I rate the pricing a four on a scale of one to ten, where one is not cost-effective, and ten is cost-effective.

Once IBM Spectrum Protect restarted, we couldn't figure out why that happened. The solution's operation center made the solution's GUI, or graphical user interface, really nice. The way the operation center started making it more engaging and trying to make it good is something that made it nice.

I would recommend the solution to my foes and enemies. Overall, I rate the solution a six out of ten.

Our current primary use case for this solution is for file backup. I'm head of cloud systems and we are customers of IBM.

I believe the user interface is a good feature. The personnel who work with the product on a daily basis seem to be satisfied with what's possible.

This is quite an expensive solution so I'd like to see the cost reduced. Technical support could be improved. 

We've been using this solution for 20 years. 

The product is stable. We have one person involved with maintenance. 

This is a scalable solution. We have 25 users in the company. 

The technical support really needs to be improved. 

The initial setup was quite complex. It required experienced and skilled people with a lot of know-how. We used a consultant for the deployment. 

I'm not sure what the licensing fees are but I believe they are substantial. 

I would rate this solution a seven out of 10. 

We use this product to back up our VMs and files locally and then to the cloud.

The most valuable feature is the backup speed.

The interface could be more user-friendly.

In the future, I would like to see more features regarding file backup, as well as multiple cloud integration.

We have been using IBM Spectrum Protect for about two years.

The stability is good.

Spectrum Protect is used to back up our infrastructure on the backend and is not directly related to the number of people in the company.

We are using both Veeam and Spectrum Protect.

The initial setup was a little bit complex. Our deployment took a couple of months to complete.

A consultant assisted us with our deployment.

The licensing fees are between $8,000 and $10,000 per year.

My advice for anybody who is considering this product is to implement the newest version, IBM Spectrum Protect Plus.

This is a good product, although it would be better if it were easier to use and manage.

I would rate this solution a seven out of ten.