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it_user165318 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Consultant
​GUI could be improved. ​This product is only for educated administrators.

What needs improvement?

GUI could be improved.

For how long have I used the solution?

I'm not an end user but I've been implementing it for 6 years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

No.

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IBM Spectrum Protect
June 2025
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What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and support?

Customer Service:

Poor.

Technical Support:

From my perspective, IBM gives almost no support.

Which solution did I use previously and why did I switch?

I know Networker, Avamar, BackupExec but I like mostly TSM.

How was the initial setup?

Complex but that's good for me because then I have more work!

What about the implementation team?

I am implementer.

What other advice do I have?

This product is only for good, educated administrators.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are business partners.
PeerSpot user
PeerSpot user
Sr Systems and Storage Consultant at a comms service provider with 51-200 employees
Vendor
Tape management could be improved but Increaseed RPO, and reduced RTO.

What is most valuable?

Disaster Recovery Manager, TDP Backup Vmware, TDP Oracle, TDP Exchange. Flash Copy Manager.

How has it helped my organization?

Easy, relieable, Scalable Backup Solutions to save data and recovery.

What needs improvement?

Tape management.

For how long have I used the solution?

9 years.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

No.

What about the implementation team?

Vendor team.

What was our ROI?

Increase RPO, and reduce RTO.

Which other solutions did I evaluate?

Symantec Backup Exec.

Disclosure: My company has a business relationship with this vendor other than being a customer. My company is an IBM Premier Partner.
PeerSpot user
it_user599700 - PeerSpot reviewer
it_user599700Lead Data Protection Analyst at a tech vendor with 5,001-10,000 employees
Real User

Offsite tape management can be a pain if you are not using the disaster recovery module. Using DRM has a bit of a learning curve but once you get it set up it tells you exactly what tapes to recall and which tapes to ship offsite.

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Buyer's Guide
IBM Spectrum Protect
June 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
István Dósa - PeerSpot reviewer
IT Architect at Effective Group Zrt.
Real User
Stable solution that can be used anywhere
Pros and Cons
  • "Spectrum Protect's best feature is that I can use it practically anywhere, on any platform, and for any servers or clients."
  • "IBM's support hasn't been so good in the last few years."

What is most valuable?

Spectrum Protect's best feature is that I can use it practically anywhere, on any platform, and for any servers or clients.

For how long have I used the solution?

I've been using Spectrum Protect for twenty years.

What do I think about the stability of the solution?

Spectrum Protect's stability is good. We have experience with big companies that have a huge number of objects, and it works fine with sixty to seventy terabytes per day.

What do I think about the scalability of the solution?

Spectrum Protect is scalable, you just have to be careful when migrating data and so on.

How are customer service and support?

IBM's support hasn't been so good in the last few years.

How was the initial setup?

The initial setup is complex,and requires planning.

What's my experience with pricing, setup cost, and licensing?

Spectrum Protect is not a cheap option.

What other advice do I have?

I advise anybody considering implementing Spectrum Protect to make very good plans before starting, know your backup requirements, and test the restore. You need to plan a backup solution for a good and fast restore. I would give Spectrum Protect a rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer966699 - PeerSpot reviewer
Solutions Architect at a tech services company with 51-200 employees
Real User
A stable, but outdated product with problematic scalability, GUI, environment, monitoring and control and technical support
Pros and Cons
  • "IBM Spectrum Protect offers stable software and products."
  • "The most important feature which I wish to be added involves the GUI, the user interface."

What is most valuable?

IBM Spectrum Protect offers stable software and products. It has much third party integration, such as that involving databases, email and virtual machines. 

What needs improvement?

The solution is quite outdated compared with others and I feel IBM to be lagging a step or two behind other vendors. 

We have received user complaints about the user interface. There is a need to manage a monitor and it can sometimes be exceedingly difficult to manage the internal TSM Spectrum Protect database. 

As a general rule, things should be updated. I do not manage too many customers who still utilize IBM, perhaps only one or two. 

While the installation is, overall, pretty straightforward, we must make certain that the requirements are met before we begin the process. 

In respect of stability, while IBM is very good because of the maturity of its products, which function well for the current environment, there are certain features I find lacking. It is stable, but old. 

When it comes to technical support, we must occasionally collect the log and we find the process to be layered. This makes it problematic to get the support we need from level two, since level one support basically consists of a call center, something which is more useful for end users than integrators and which is time consuming, as well. 

The solution tends to be hard to monitor and control and the user interface should be addressed. So too, the environment and the queries are not user-friendly. 

The most important feature which I wish to be added involves the GUI, the user interface. The solution should have more features and a more powerful GUI, equal to the command-line, as we occasionally are unable to configure it through the GUI and must resort to command-line prompting. 

The solution is not geared toward one who lacks a dedicated manager of his backup infrastructure, usually involving the command-line interface. This can make it quite challenging. We occasionally have to configure our minutes or make a mass configuration using the command-line, as opposed to the GUI. 

IBM is pretty challenging when it comes to scalability, since the bigger the environment, the greater the TSM database, especially in respect of long term retention. Sometimes our customers require permanent backup retention and this increasingly enlarges the size of the solution's database, making things hard to manage. 

For how long have I used the solution?

I have been working with IBM Spectrum Protect for eight or nine years. 

What do I think about the stability of the solution?

Though there are certain features missing when it comes to IBM, I consider it to be good, as we are talking about a mature product with good functioning in the current environment. The solution is stable, just outdated. 

What do I think about the scalability of the solution?

IBM poses a challenge to the scalability, since a bigger environment requires an increased TSM database, primarily when it comes to long term retention. Our customers occasionally require permanent backup retention and this places an increasing burden on the size of the solution's database, which makes things challenging to manage. 

How are customer service and support?

Technical support can be problematic, as we must occasionally collect logs and are required to first go through level one support before proceeding to level two. This process is time consuming and geared more towards the end user than the integrator. 

How was the initial setup?

While the installation is mostly straightforward, there is an initial need to ensure that the requirements are fulfilled before proceeding with it. 

What other advice do I have?

I rate IBM Spectrum Protect as a six out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1547445 - PeerSpot reviewer
System engineer at a tech services company with 11-50 employees
Real User
A scalable and stable solution that we have been using for around 20 years
Pros and Cons
  • "The solution is really scalable."
  • "The solution should have better integration with VMware and with IBM Spectrum Protect Plus."

What is our primary use case?

We are using a specific version of the solution, ten something. 

We use it to increase our recovery capabilities. 

What needs improvement?

The solution should have better integration with VMware and with IBM Spectrum Protect Plus. 

For how long have I used the solution?

I have been using IBM Spectrum Protect for around 20 years, although I have been utilizing IBM Spectrum Protect Plus for two to three. 

What do I think about the stability of the solution?

We have no complaints about the stability.

What do I think about the scalability of the solution?

The solution is really scalable. 

How are customer service and technical support?

Technical support could be so much faster. 

How was the initial setup?

The installation is straightforward and required around 20 servers. 

It took us about an hour.

What about the implementation team?

When it comes to the deployment and maintenance, certain administrative skills are required. 

What's my experience with pricing, setup cost, and licensing?

We have a special license, the name of which is escaping me at the moment, which grants us use for an unlimited number of years.

We must pay for a full license. 

What other advice do I have?

Since our organization affords use to 50 clients per server, this comes out to around 1,000 clients. 

I would recommend this solution to others. 

I rate IBM Spectrum Protect as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2025
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Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.