Intercept X Endpoint Reviews and Pricing

reviewer1697340

Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees

Jan 6, 2022

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Antivirus and ransomware protection that is dependable and can be installed in less than a day

Pros and Cons

"Ransomware protection is the most valuable feature of this solution."

"I would like to see better support for virtual and desktop infrastructures."

What is our primary use case?

We are solution providers.

Sophos Intercept X is used as an endpoint antivirus solution and ransomware protection.

What is most valuable?

Ransomware protection is the most valuable feature of this solution.

I am totally satisfied with this product.

What needs improvement?

It could be updated less frequently.

I would like to see better support for virtual and desktop infrastructures.

For how long have I used the solution?

I have been working with Sophos Intercept X for five or six years.

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Intercept X Endpoint

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What do I think about the stability of the solution?

For the most part, Sophos Intercept X is a stable solution.

What do I think about the scalability of the solution?

Sophos Intercept X is absolutely scalable.

In our company, we have 60 users.

How are customer service and support?

The support needs improvement.

Which solution did I use previously and why did I switch?

Previously, we used Sophos Endpoint Protection.

We decommissioned Sophos Endpoint three years ago.

How was the initial setup?

The installation is straightforward. It can be done in five minutes.

We need one engineer to deploy and maintain this solution.

What about the implementation team?

Every user can install this solution themselves.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid monthly.

In addition to the licensing fees, there are no added expenses.

What other advice do I have?

I would recommend this solution to others who are considering it.

I would suggest that they manage and test the exceptions for different cases.

I would rate Sophos Intercept X an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Mandar Raut

Technical Engineer at a tech services company with 10,001+ employees

Apr 15, 2021

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Stable, easy to deploy, and has valuable firewall synchronization feature

Pros and Cons

"Synchronization with the firewall is most valuable."

"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."

What is most valuable?

Synchronization with the firewall is most valuable.

What needs improvement?

When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have roughly 500 to 550 users.

How are customer service and technical support?

For Intercept X, the support was good, but for the firewall part, we have to wait a lot for the support to be online.

How was the initial setup?

It is very easy.

What other advice do I have?

I would rate Sophos Intercept X an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller