Intercept X Endpoint Reviews

We mainly use Intercept X Endpoint for endpoint security, ransomware, virus protection, and server security.

The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection. We are also using Sophos' next-generation firewall. That device and endpoint security are syncing each other with our users.

The endpoint security and firewall know and understand each other, and they understand what kind of package is coming and what kind of package is going through. Hence, the solution's protection is fabulous.

Since Intercept X Endpoint is a process-consuming solution, the older machines or computers cannot handle it. Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter.

I have been using Intercept X Endpoint for three years.

There are no glitches because the client automatically receives all the updates. The protection process is slowed down in case of a network issue. It takes more RAM and a processor to check all the files. There are no issues if there is internet and connectivity with the network.

I rate the solution a six or seven out of ten for stability.

More than 3,000 users are using the solution in our organization.

I rate the solution an eight out of ten for scalability.

The initial setup of the solution is very easy.

The solution’s pricing is high.

Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security.

Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine.

Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

We've been selling Intercept X Endpoint for eight years now. It's best suited for customers already using Sophos Firewall or considering one. Deploying both solutions offers synchronized security, where the firewall and endpoint communicate to enhance security posture. If an endpoint is attacked, it sends a signal to the firewall to isolate it until it's clean. This setup is especially helpful for users lacking security expertise. We've deployed this successfully for over fifty customers, and it's proven to be a great product.

I highly recommend Intercept X Endpoint for real-world incident response scenarios. It's a top-performing product recognized by industry leaders like Gartner and Forrester. Sophos has a strong global presence and market share and offers Managed Detection and Response services for customers who lack the budget or infrastructure to implement it themselves including a 24/7 operations team to help prevent incidents effectively.

The Managed Detection and Response service provided by Intercept X Endpoint is highly valuable. With a team of 600-700 individuals monitoring systems, they swiftly respond to attacks, either informing us to isolate or directly removing threats. This full MDR service is especially recommended for sectors like finance, where data security is critical. The deep learning technology within Intercept X Endpoint enhances our security posture by analyzing behaviors and algorithms to differentiate between legitimate users and threats, effectively preventing attacks on our network infrastructure.

I recommend that Intercept X Endpoint should include a patch assessment feature. Various vendors offer virtual patching solutions, which could be a game-changer, especially for the financial sector where frequent service restarts are challenging. These solutions allow patching servers without the need for restarts. Incorporating these features into Intercept X Endpoint would enhance its effectiveness in securing endpoints and servers.

We haev been working with Intercept X Endpoint since 2016. 

Intercept X Endpoint is a highly stable product.

It's scalable to meet varying needs. We've deployed it for over fifty customers.

In terms of scalability, I would rate it 9 out of 10.

The technical support provided by Intercept X Endpoint is excellent. They offer prompt assistance whenever needed. 

Implementing Intercept X Endpoint is straightforward and doesn't require advanced technical knowledge. In terms of ease of deployment and management, I would rate it 9 out of 10, as it's very convenient and straightforward to deploy.Deployment can be done easily through the cloud console by downloading and installing the agent. 

Intercept X Endpoint has had a positive impact on our system.

Customers need to pay for a license for Intercept X Endpoint based on the number of users and servers they have. The pricing is considered normal and not overly expensive.

I rate Intercept X Endpoint a 9 out of 10. My advice for those starting to use it is to evaluate the product thoroughly; it offers great value for its price and features. As for additional features, I would like to see improved patch management and virtual patching capabilities in future releases.

We use Intercept X Endpoint across various devices such as PCs, laptops, servers, and mobiles in our engineering enterprise.

Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal. 

In my opinion, there have been significant developments in the product. In my opinion, I don’t have any suggestions as of now, however, I can suggest a cost deduction which will be beneficial for all the parties. It will also relieve our budget and benefit our team.

I've been using Intercept X Endpoint for six years now.

It is stable and I will rate it 10 out of 10, since we have no issues any far. 

I would rate the scalability 10 out of 10, and you can easily add licenses whenever you want. The scalability is immediate and currently, we employ almost 130 users. Based on the usage, we also have plans to increase the usage in the future.

There haven’t been many calls that were regarding concerns with Sophos. We are satisfied with the service. Also, we have a monthly review coming up and looking forward to it.

I haven’t personally interacted with Sophos and haven’t raised a support call. However, in a particular instance, Sophos reached out to us regarding an issue. While we were dealing with the issue, I found the response time to be slow.

Neutral

We have only engaged with one solution for endpoints and that is Intercept X Endpoint.

The installation process is quite straightforward and easy. The process takes almost few minutes and requires not more than one person. In case the deployment is for everyone, one person might not suffice the task. 

It requires only one person to deploy and it was done in-house in our case.

I would rate the price 7 out of 10, where 1 is most expensive and 10 is cheapest. Also, a little reduction in price can be a great move for Intercept X Endpoint.

Intercept X Endpoint is a great solution for larger teams and has a great support system. I would totally recommend it and rate it 10 out of 10.

After adding layers of firewall protection, our network runs smoothly, effectively combating viruses and malware. Whenever issues arise, we can promptly diagnose them using the error logs provided. Additionally, Sophos Intercept offers Sophos Central, allowing us to access our firewall from anywhere. This accessibility enables us to provide support to our team remotely. The firewall's GUI is user-friendly and intuitive, making issue identification and resolution straightforward. Using Sophos Intercept, we can pinpoint and address network issues, such as blocked websites.

If a client system is attempting to download anything or if any other system file is trying to access it, an alert is triggered by Intercept and the firewall. Automatically, it is connected to Sophos Central daily. I can trace the issue from Sophos Central, and the Endpoint will provide all the necessary information. Endpoint security ensures that client systems, including servers, are protected. One of the best features of Sophos Intercept is that it repairs without slowing down the system.

The main feature of Sophos Intercept is the ability to block certain websites that we don't want users to access. A user can only uninstall Sophos Intercept if they contact the administrator. This is a very useful security measure. Sophos Intercept Endpoint is strong in resolving issues.

We received an alert from a client where we have installed Sophos Endpoint Security. There is a vulnerability in some applications, compromising their integrity. They have used a crack version, which is not genuine. These cracks contain malware and tokens. Someone attempted to copy a file into the system. Fortunately, with the help of Sophos Intercept, we received an alert promptly. We immediately halted our work on the infrastructure. Sophos Endpoint Security can scan files instantly and provide alerts.

If Sophos Intercept allows users to restrict website access based on specific needs, such as streaming new videos for business purposes, we would prefer to use that. They have categorized details in the web policy in the Endpoint security setup. For example, I had to use the MCU tool under the 'Entertainment' option. I had to choose whether to allow it. If I block this category, all video-related applications, including Skype, will cease functioning. Therefore, they need to provide separate options. For instance, if they include 'Streaming' as an option under web policies for entertainment, users can differentiate and choose to block streaming websites individually, such as Daily Motion. This would give users more control over their access.

I have been using Intercept X Endpoint for five years.

The product is stable.

The solution is scalable. 50 users are using this solution.

Sophos also launched DNS protection. We can use DNS protection if a client has no more than ten users. With DNS protection, we can monitor and block sites that are not business-related, allowing us to monitor and control the traffic of every user in the branch. DNS protection offers the option to log and control the traffic of your branch effectively.

Customer support will contact you after two days after you open a ticket.

Negative

No Built-in Email Security: Intercept X does not include email protection (phishing, spam, or attachment scanning). A separate solution like Sophos Email or third-party service is needed. More expensive than basic antivirus solutions.

My advice: They must include email security features.

The initial setup is straightforward. They have divided it into three categories: MacOS, Windows, and server. So, if you are installing it on Windows 10, you must download the Windows installer and select the Windows installer option. In Sophos Central, they have separated the installation files. The server-required files are separate, the client system files for Windows are separate, and there are separate files for MacOS. 

Sophos can block the ransomware. It is very easy to understand. A new user using that firewall can easily understand and handle it.

Overall, I rate the solution a ten out of ten.

We use the solution for protecting our network and endpoints using the same vendors. This integrated approach provides a robust fit, enabling better 360-degree protection than having standalone systems.

Intercept X Endpoint is a good balance between features, cost, and value. Sophos did well during all the previous years in protecting our environment.

There are two approaches in antivirus, i.e., device intelligence and cloud intelligence. The beauty of Sophos is that it will not take the load from the computers. All the monitoring or detections happened through a cloud engine. It is a very light antivirus on my computer.

It has a minimum impact in comparison to Kaspersky or Defender. I've been a customer of the Defender since 2004 or 2005, but Sophos is lighter than even the Defender.

Kaspersky is very heavy. Norton has reached a very low detection rate. The Defender has more options than Sophos on a personal level, but on the enterprise level, it is a much higher level than Defender on the XDR side.

Configuration is straightforward on the endpoint. It wasn't getting updated properly. The firewall is good, but the interface can be slightly better.

The solution is expensive. In the end, everyone would look to have better pricing for the product.

I have been using Sophos Intercept since 2016 or 2017.

The product is stable.

The solution's scalability is not so good. Antivirus has no scalability. Since it's a cloud solution, you have to purchase a license. The scalability is on Sophos' side.

400 users are using this solution.

We used to contact customer support since we were paying for AMC.

The VPN client isn't compatible with Mac, although the environment doesn't heavily rely on Mac devices.

Positive

The initial setup wasn’t that complicated. The interface wasn’t user-friendly compared to other brands. I had to establish the network from scratch, set up the environment, configure the devices, join the domain for group policy, and install the necessary software. That was the approach I followed during the implementation.

The deployment took 20 days for nearly 300 computers.

The solution costs around $40-42 per license.

The solution's maintenance is very straightforward unless we are forcing updates. I'm using it on my Mac. We feel nothing about Sophos because it is running in the background and protecting.

The solution is value for money because it holds a value. I have not experienced any virus attacks in the last six or seven years. If it gets the virus, then it will be isolated, etc. Overall, I didn't face any issues.

I recommend the solution with a basic subscription and security.

Overall, I rate the solution an eight out of ten.

My company uses Active Directory to manage users and track whether they have installed any third-party applications or any malicious applications that need to be blocked before allowing for the installation of the application. My company informs users whether the tools they use have any malicious activities or products.

In terms of protection, Intercept X Endpoint is very good as it detects and identifies issues at a very early stage, so it is up to date. In terms of usability, it consumes a lot of RAM space, which causes work machines in our company's environment to be very slow. In my company, we have to wait and allow for the tool to complete the scanning of all the files and other aspects, or else the machines get slow.

The machines get too heavy because of the background applications that run when the tool is used. The performance offered by the product needs improvement.

I have been using Intercept X Endpoint for more than two years.

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

In terms of scalability, you have to pay for every user that uses the product. If you pay more, you can get more users to use the product.

Around 500 people in my company use the product.

The product is extensively used in my company, and we plan to increase the number of uses of the solution. As the number of users of the solution in our company increases, we have to implement the product in every employee machine in our organization. My company uses the product on Windows and Linux.

I have no idea about the other products in the market since I directly started to use Intercept X Endpoint.

The solution is deployed on an on-premises model.

A representative or set of executives from Sophos' team is involved in the product's installation process and guides the use cases of the application.

The return on investment from the use of the solution is very good since it helps my company to keep our network secure and protected.

On a per-user basis, my company has to pay a certain amount of money.

The solution improves our company's endpoint protection strategy as it helps to protect our network from getting affected by any worm or malware.

It is a very good tool to use for stopping threats. The tool is also useful to manage the activities of users in our company.

The tool is very good to use and is always up to date. The product can identify malware and worms at an early stage. Additionally, the tool also helps identify crypto miners.

Our company's system performance was getting slow because of the product.

I rate the overall tool an eight out of ten.

The solution is used to protect organizations from malware and phishing emails.

The solution is very useful. The product protects an organization from known and unknown threats. A dedicated team monitors the solution 24/7 to protect it from unknown threats. It is very good for protection from cyber threats. The product is user-friendly.

The product’s DDoS and AI features must be improved.

I have been using the solution for around six to nine months.

We haven’t faced any issues with the tool’s stability.

The tool is scalable.

The technical support is very good.

Positive

I have also used Cisco, Palo Alto, and Trend Micro. Intercept X provides prompt service. It has user-friendly dashboards. We are able to meet our client’s expectations well.

The initial setup is very easy. Customers choose the product because it has a user-friendly dashboard. It is not complicated. It is easy to understand. To deploy the tool, we install it in the client’s server and enable the policies they require, like USB filtering, URL filtering, and web control traffic. The customers have their own DLP methods. We enable it as per the requirements. Our service team is involved in the deployment process. It takes 40 to 60 minutes to deploy the tool. It is easy to maintain the product.

The solution’s pricing is good.

I would recommend the product to others. Overall, I rate the solution an eight out of ten.

We use it just for antivirus detection. There was a facility where you could send a fake email to find out who clicked on these links. So this option is not available. We just have a simple NDR.

The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos. Because we had Bitdefender, it was also good, and we could not find it to renew it.

There is room for improvement in terms of stability and updates. Updates, like if someone does not turn on the computer for six months, and then it gets expired, then you have to manually remove it and then reinstall it.

I have been using this solution for five years now. We use the latest version. 

I would rate the stability a nine out of ten. It is a stable solution. There is no problem at all in the cloud. 

Sometimes we cannot rate stability a ten out of ten because, you know, there are some updates. If it doesn't happen, then you have to uninstall it and then reinstall it. If you're working in remote locations, you cannot do it easily. Then you have to ask someone to do it manually. It's something we can't do that much.

The solution is extensively used. We began with 300 users and then 1800 users. And now, we have around 3,000 end-users using this solution. So, we have plans to increase the further usage. 

I contacted support once for license activation. 

In Bitdefender, we used to have a virtual machine, and there was only one engineer available who was in Kuwait. And if he's busy, you cannot do anything. There were some technical problems also. But since we are using Intercept X Endpoint cloud-based solution, everything goes smoothly. 

The initial setup is really simple. We install it in our active directory. It can be set up automatically.

It took two minutes, maybe even less than two minutes, and then it keeps updating on the back end. So users do not feel anything.

We have been working in IT for the last twenty years, so we know how to do this.

I'm also the network administrator, so we use an active directory to deploy it, and we got it integrated into our Windows Solution image. It gets updated, and it gets installed by itself.

It's good. Not that expensive.

We go for the three years plan.

I recommend it to everyone. It's easy to use. It's still strong and light on the computer. It doesn't take a lot of memory. The feature I found valuable is that it works for signature antivirus as well as finding signatures.

Overall, I would rate the solution a nine out of ten.