Intercept X Endpoint Reviews

I use the solution in my company for endpoint protection or virus protection, as well as as an EDR tool.

The product is mostly used in the manufacturing industry.

I am not very satisfied with the product's reporting overall, and it needs improvement in this area.

I have been using Intercept X Endpoint for six years. I am a user of the tool.

It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.

I haven't faced any issues with the product in the last five to six years.

It is a very scalable solution. Scalability-wise, I rate the solution a nine out of ten.

There are around 1,000 users of the product in my office since they need to use an antivirus solution.

There is no need to increase the usage of the product in the future in our company.

I am happy with the technical support for the solution since they promptly responded to our company's calls. I rate the technical support a nine out of ten.

I rate the product's initial setup phase a nine out of ten, where ten means it was a very easy process.

The solution is deployed on a public cloud.

For endpoint installation, it takes some time, but for agent installation, it takes a day to deploy the product. As a server-based tool, the installation takes a day to complete.

During the deployment part, there are some restrictions as well as the need to sign up with the console in Sophos Central. There are multiple options provided by the product and our company has to follow the on-screen instructions provided by the solution. I am not in a position to convey all the details regarding the deployment process.

The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800.

My company has evaluated other options in the market against Intercept X Endpoint, but my company already has a subscription to the tool until 2026.

Intercept X Endpoint has an in-built technology in it that works to protect our company from ransomware attacks.

With signature and behavioral-based scanning options, the product is effective in protecting against ransomware attacks.

There are multiple options for threat detection, like application filters, peripherals, device control, and web control. There are multiple options to protect systems from threats.

The exploit prevention capabilities in Intercept X Endpoint have benefited our company's security posture since it will prevent attacks in our company's environment.

I would rate the product's ability to reduce threats a nine out of ten.

The reporting part of the product is good enough for endpoints, but it is not as good as CrowdStrike or SentinelOne in the market.

The tool does impact our company's system profile in the areas of performance and productivity.

Anyone can use the tool. The console is user-friendly, and the endpoint protection is okay.

I rate the tool a nine out of ten.

I'm a partner with Sophos for Intercept X Endpoint. Our use cases are for main security needs, client needs, and handling urgent concerns.

Intercept X helps with internal alerts, application access, and triggering support teams. I've used temporary protection for quick responses, and it is user-friendly and manageable.            

I have been using Intercept X Endpoint for the past 17 years.

Scaling depends on XDR or MDR versions, with a reset needed for upgrades.

Support in India is limited to email and can be better through MSP partners.

Positive

I've used Kaspersky but prefer Sophos for its features.

Deployment is easy and fast, requiring two to three people for configuration.

Maintenance is easy, and scalability depends on whether using XDR or MDR, with a reset needed between upgrades.

It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis.

I'd rate it an eight. It's a solid solution for centralized security needs and threat monitoring.

The solution is used to protect organizations from malware and phishing emails.

The solution is very useful. The product protects an organization from known and unknown threats. A dedicated team monitors the solution 24/7 to protect it from unknown threats. It is very good for protection from cyber threats. The product is user-friendly.

The product’s DDoS and AI features must be improved.

I have been using the solution for around six to nine months.

We haven’t faced any issues with the tool’s stability.

The tool is scalable.

The technical support is very good.

Positive

I have also used Cisco, Palo Alto, and Trend Micro. Intercept X provides prompt service. It has user-friendly dashboards. We are able to meet our client’s expectations well.

The initial setup is very easy. Customers choose the product because it has a user-friendly dashboard. It is not complicated. It is easy to understand. To deploy the tool, we install it in the client’s server and enable the policies they require, like USB filtering, URL filtering, and web control traffic. The customers have their own DLP methods. We enable it as per the requirements. Our service team is involved in the deployment process. It takes 40 to 60 minutes to deploy the tool. It is easy to maintain the product.

The solution’s pricing is good.

I would recommend the product to others. Overall, I rate the solution an eight out of ten.

We use it just for antivirus detection. There was a facility where you could send a fake email to find out who clicked on these links. So this option is not available. We just have a simple NDR.

The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos. Because we had Bitdefender, it was also good, and we could not find it to renew it.

There is room for improvement in terms of stability and updates. Updates, like if someone does not turn on the computer for six months, and then it gets expired, then you have to manually remove it and then reinstall it.

I have been using this solution for five years now. We use the latest version. 

I would rate the stability a nine out of ten. It is a stable solution. There is no problem at all in the cloud. 

Sometimes we cannot rate stability a ten out of ten because, you know, there are some updates. If it doesn't happen, then you have to uninstall it and then reinstall it. If you're working in remote locations, you cannot do it easily. Then you have to ask someone to do it manually. It's something we can't do that much.

The solution is extensively used. We began with 300 users and then 1800 users. And now, we have around 3,000 end-users using this solution. So, we have plans to increase the further usage. 

I contacted support once for license activation. 

In Bitdefender, we used to have a virtual machine, and there was only one engineer available who was in Kuwait. And if he's busy, you cannot do anything. There were some technical problems also. But since we are using Intercept X Endpoint cloud-based solution, everything goes smoothly. 

The initial setup is really simple. We install it in our active directory. It can be set up automatically.

It took two minutes, maybe even less than two minutes, and then it keeps updating on the back end. So users do not feel anything.

We have been working in IT for the last twenty years, so we know how to do this.

I'm also the network administrator, so we use an active directory to deploy it, and we got it integrated into our Windows Solution image. It gets updated, and it gets installed by itself.

It's good. Not that expensive.

We go for the three years plan.

I recommend it to everyone. It's easy to use. It's still strong and light on the computer. It doesn't take a lot of memory. The feature I found valuable is that it works for signature antivirus as well as finding signatures.

Overall, I would rate the solution a nine out of ten. 

We use the solution for antivirus threat detection and response.

The solution's most valuable feature is threat protection.

The solution's pricing could be better.

We have been using the solution for four years.

It is a stable solution. I rate its stability as a ten.

We have 1400 solution users in our organization. It is very scalable, and I rate its scalability a ten.

The solution's customer service is helpful.

Positive

We used ESET before. Later, we switched to Sophos for better features.

The solution gets maintained automatically.

I recommend the solution to others and rate it as a nine.

The solution is used for security.

The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good.

We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal.

I have been using Sophos Intercept X for approximately two and a half years.

The solution has been stable.

We have approximately 800 users using this solution.

Sophos Intercept X is easy to scale and increase the capacity.

The support team from Sophos Intercept X is good at helping us. 

The initial setup of Sophos Intercept X is simple. The process can be done in approximately 10 minutes.

To install Sophos Intercept X, we followed these steps: firstly, we ran the setup, which prompted us to click on "next." Then, we were asked to choose the "install" option, which we selected. After that, the installation process automatically commenced and was completed. 

The price of the solution is average compared to the market.

When comparing Sophos Intercept X to other solutions it is easier to understand after watching the first video.

I rate Sophos Intercept X an eight out of ten.

We use the solution for endpoint and server security.

From a security standpoint, it provides me the visibility to see what is happening on all my endpoints and server.

I have the ability to interact directly with potentially infected machines from the network.

It is easy to set up. 

The solution offers fair pricing.

Technical support is helpful and responsive.

It is stable.

The solution scales well. 

Initially, when I started, I had a lot of performance challenges. They need to work on performance to the endpoints. 

We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added. 

I've been using the solution since 2019. I've used it for three to four years. 

It is very stable. There are no bugs or glitches, and it doesn't crash or freeze.

It has scaled well. We haven't had issues in that respect.

We have about 950 endpoints and 57 users.

We have plans to increase usage.

I've used technical support. They are fine. I speak to the country manager directly in Nigeria, and they are very responsive. 

I'm also using Digital Guardian. The combination of Sophos and this solution may have affected performance. 

It has two components. While it is n the cloud, all agents are deployed on-premises. 

I have definitely seen an ROI while using this solution. 

The pricing is fair. It's not overly expensive. 

I'm using the latest version. It updates automatically online. 

I'd advise new users to deploy Intercept X with EDR on your endpoints. 

I'd rate the solution nine out of ten.

It is an endpoint. So it's antivirus and DLP, and all those integrated in one.

It is like an antivirus. So it stops viruses. DLP stops data leaks in the organization.

It's a bit heavy on the computers. So once you install it, the computer slows down. It is a resource-intensive solution. 

I have been using this solution for two to three years now. We use the latest version. 

It is a stable solution. I would rate the stability a nine out of ten. 

It is quite scalable. You can always add more users.  I would rate the scalability a nine out of ten.

The initial setup is easy. The server, the main server, is online. And then the agent is on the premises. 

After online configuration, the agent installation takes only ten minutes. It is a very quick installation. 

The configuration takes around two hours. 

I do maintenance for this solution. A team of four engineers handles the maintenance and deployment. 

The pricing is quite expensive compared to the rest. I would rate the pricing a four out of ten; one is expensive, and ten is cheap. 

It's a good product. So, link it with the security policies because you can link it with the firewall. The endpoint can communicate with the hardware firewall. So that's one of its strong points.  

Overall, I would rate the solution an eight out of ten. 

We use the product to protect endpoints and cloud-based servers.

The product efficiently prevents data leakages.

There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness.

I have been using Intercept X Endpoint for two years. We are using the latest version.

Around 200 people are using Intercept X Endpoint in our organization.

The technical support is good.

Positive

We have used Microsoft before. We switched to Sophos servers for security purposes.

There are always some glitches during the initial setup process, but the product has a strong technical team to handle the issues.

In case of any malicious attacks, there should be some scheduled report, like, weekly, monthly, or daily. It will help me see the number of attacks.

I rate Intercept X Endpoint a seven out of ten.

I use the solution for endpoint security.

Overall, it is a good product. The solution's performance, integration, and customization features are okay, in my opinion.

Compared to Kaspersky, some points, like application lists, are missing. So, we should have the option for listing all the applications that are installed on the client's side. I would like to see future improvements related to the aforementioned point.

I have been using Sophos Intercept X for three years. Also, I am using the solution's latest version. I am an end user of the solution.

I rate the solution's stability a seven out of ten. Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part.

There are around 100 users in my company using the solution. Scalability-wise, I rate the solution an eight out of ten.

We were able to solve the solution's installation-related issues within a few hours, so we did not have to contact technical support. We didn't face any issues that prompted us to contact support. I rate the technical support an eight out of ten.

Positive

We were previously using Kaspersky. We switched to Sophos Intercept X due to compliance issues.

The solution's initial setup process was straightforward.

The solution is deployed on a cloud that belongs to Sophos. Per machine, the deployment process may take around ten minutes.

The solution's maintenance can be done by one person who can be an administrator.

Though I haven't seen a direct ROI using the solution, since it's an antivirus, it restricts viruses.

There is a yearly payment to be made. For each client, it costs around 15 dollars. There are no additional costs besides the licensing price we pay to use the solution.

I can recommend the product to those planning to use it. I rate the overall solution a seven out of ten.