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HarinathReddy - PeerSpot reviewer
Manager at Vodafone
Real User
Supports different authentication and seamlessly integrates with other Jamf products
Pros and Cons
  • "The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
  • "We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."

What is our primary use case?

We use the solution for Azure authentication. 

What is most valuable?

The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products. 

What needs improvement?

We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations. 

For how long have I used the solution?

I have been using the product for two years. 

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Jamf Connect
June 2025
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What do I think about the stability of the solution?

I would rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the product's scalability a nine out of ten. 

How are customer service and support?

We contacted the tool's support regarding an issue with configuration and they were not able to trace the exact problem. 

How was the initial setup?

The product's setup requires a lot of team coordination if your organization is big. We need to create applications in Azure AD and grant permissions so that the authentication process works seamlessly. The product's setup is straightforward and fast and depends on the documentation. The solution's deployment took around 10-15 days to complete. 

What's my experience with pricing, setup cost, and licensing?

We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ramnivas Verma - PeerSpot reviewer
Senior Analyst at a tech vendor with 10,001+ employees
Real User
It's easy to use and takes the hassle out of password resets
Pros and Cons
  • "The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
  • "We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."

What is our primary use case?

We use Jamf Connect to provide Azure connectivity with MacOS devices. Azure Active Directory policy changes on Azure are reflected on the MacOS devices and user accounts. About 1,000 users at my organization use Jamf Conect to log in. Around 5 percent cannot use the solution because it's unavailable on their device.

What is most valuable?

The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices. 

What needs improvement?

We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA. 

For how long have I used the solution?

I have worked with three all three Jamf products for the past year: Jamf Pro, Jamf Connect, and Jam Protect.

What do I think about the stability of the solution?

I rate Jamf Connect eight out of 10 for stability.

What do I think about the scalability of the solution?

I rate Jamf Connect eight out of 10 for scalability.

How are customer service and support?

I rate Jamf support nine out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Jamf Connect isn't complex. 

What other advice do I have?

I rate Jamf Connect eight out of 10. I like it better than any other MDM I've used for Apple devices. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jamf Connect
June 2025
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Jeremy Alcorn - PeerSpot reviewer
Jamf Engineer at END-Labs
Real User
An easy-to-setup solution with good stability
Pros and Cons
  • "The solution is scalable."
  • "The solution's UI could be more user-friendly for the setup process."

What is our primary use case?

We use the solution for user account authentication and deployment purposes.

How has it helped my organization?

The solution provides our customers with a seamless experience logging in with their existing credentials.

What is most valuable?

The solution's most valuable features are integration with an active directory and ease of deployment.

What needs improvement?

The solution's UI could be more user-friendly for the setup process.

For how long have I used the solution?

We have been using the solution for a year.

What do I think about the stability of the solution?

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a ten out of ten.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

I advise others to use the solution for its support features. I rate it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amin Massad - PeerSpot reviewer
Senior IT System Administrator at a financial services firm with 51-200 employees
Real User
Top 20Leaderboard
Helps to sync user passwords for the admin portal
Pros and Cons
  • "I would rate the product's scalability an eight out of ten."
  • "The solution needs to improve its licensing."

What is our primary use case?

We required a solution during the pandemic to sync user local passwords with IDP passwords.  

What needs improvement?

The solution needs to improve its licensing. Instead of having separate licensing files for Jamf Pro and Jamf Connect compared to other MDMs. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I would rate the solution's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability an eight out of ten. My company has around 2000 users for the product. 

How was the initial setup?

You can accomplish setup if you follow the tool's documentation. However, you will need to have three to four configuration profiles. 

What other advice do I have?

I would rate the product a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Reporting Data Analyst at Syd Conseil Cogito
Real User
Top 10
Allows for simple provisioning of users from one set of cloud identity credentials and ensures only managed, safe devices can access resources
Pros and Cons
  • "It's connection with Azure is the most valuable. It is easy to deploy and connect."
  • "The configuration could be faster."

What is most valuable?

It's connection with Azure is the most valuable. It is easy to deploy and connect. 

What needs improvement?

The configuration could be faster. 

For how long have I used the solution?

I have been using Jamf Connect for two years. 

What do I think about the scalability of the solution?

It is stable solution. 

Which solution did I use previously and why did I switch?

We shifted because of the availability of the solution. Also for its easy deployment. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good. 

What other advice do I have?

It is a scalable solution. Not many users are using the solution. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
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