Juniper SRX Series Firewall Reviews

We help the customers. In some cases, we recommend it. Based on the customer demand, if a customer feels that they have to go with Juniper Firewall because they have experience with that product, then we go with it. Otherwise, we generally recommend Meraki devices.

The threat intelligence capability in SRX is there. But for all of those things, we need to go for the configurations.

It is a good product. There are a lot of security features, like packet sniffing and malware protection. All of those features are available. For that, we need to take separate licenses.

There is room for improvement in customer service and support. The customer interaction is not up to par. 

It is also very delayed.

I have experience with this product. 

Juniper customer support, from the feedback side, is not as per my expectation level.

Compared to Meraki, Meraki is very easy to handle. Even the L1 and L2 people can handle it very easily. We do not need so much expertise to use Meraki. 

Compared to Meraki, Juniper SRX firewall is complex. Configuration as well as managing the devices is complex.

Compared to Meraki, it’s expensive. Juniper products are more expensive.

Overall, I would rate it an eight out of ten because of the complexity of configurations and the maintenance.

Juniper SRX Series Firewall has a lot of opportunities in Bangladesh. The enterprise service is basic, serving as a gateway for Juniper networks. It facilitates network-to-network connectivity and operates as a next-generation firewall. It provides exceptional protection, scalability, and integration of security services. 

The main features are safeguarding their data and ensuring robust security services for organizational data.

Both network and cloud environments require security measures such as traffic protection, intrusion prevention, and antivirus solutions to ensure shared protection.

In some cases, customers encounter issues related to network interfaces, while others prioritize security concerns. These aspects are of utmost importance from the customer's perspective. The customers value stability and seek high performance.

I have been using Juniper SRX Series Firewall for three years. 

The solution is highly stable. I rate the stability a nine out of ten. 

The solution is very scalable and I would rate the scalability a ten out of ten. 

Ultimately, when customers encounter challenges, they reach out to us for assistance. We then establish a schedule and allocate a skilled technical professional to provide support. We initiate the process by creating a ticket for Juniper Service Centers' service team. The service team is very good and the response rate is quite fast. 

Positive

The initial setup is easy and the deployment takes one week. I rate the setup a ten out of ten. 

The pricing appears to be cost-effective, and the cost is quite reasonable within Bangladesh and other countries, though it may vary based on global currency fluctuations. Currently, we have challenges related to product delivery and meeting the delivery schedule. It would be beneficial if we could improve the production lead time, making it shorter.

I would rate the overall solution a ten out of ten. 

The solution is used for security purposes.

The security features and the model collection are the most valuable.

I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate.

It should have the Azure RBAC in the next release.

I have been using this solution for more than ten years.

The product is quite stable. I would give it a seven out of ten.

We are using a hardware appliance and we have to choose a size based on our business. It is not like a software application, like in a cloud model.

I would rate the scalability an eight out of ten.

The customer support team is good. I recommend contacting them if any support is needed.

We are using Verax and also FortiGate products. We use them simultaneously.

The installation was not very complex, it was rather easy. It took around one hour to complete the installation.

We evaluated the Cisco 1400 series.

I would give it a seven out of ten.

We have a lot of virtual access in the public or private cloud, as well as virtualization on hardware devices.

The most valuable features are the security cloud ACP and KPP features.

Juniper SRX Series Firewall is a primary network company, but its security portfolio is not a market leader. Their primary responsibility is the features that provide their products. Perhaps taking a leap and developing some features from scratch could be a way to improve.

The centralized management has room for improvement because it is outdated and not easy to integrate.

The technical support has room for improvement.

I have been using the solution for five years.

I give the stability an eight out of ten.

In my experience, Juniper SRX Series Firewall is the most stable compared to the primary Fortinet and Palo Alto that I am also used to working with.

When deploying the cluster, we cannot create it anywhere, such as in Palo Alto or Check Point. We must scale appropriately, adding more devices with a load balancer or similar. Depending on the size of the area, it can be highly scalable.

Our customers range from small all the way up to governments.

The technical support is not as good as it used to be, but it is comparable to that of other vendors such as Cisco. We have found that when we contact support, we often end up dealing with the same technician and have to repeat the same procedures before we can be referred to a higher level of technical support.

I also use Palo Alto and Fortinet. Juniper has better firewall-level network functionality.

The initial setup is dependent on how much experience one has with the command line. If one is familiar with the command line, the initial setup is relatively simple. However, if one is used to working in a management setting, the initial setup can be more challenging.

The implementation time depends on the number of clusters required.

The first step of implementation is to unplug and upgrade the devices, followed by configuration before moving into production.

We implement the solution for our customers.

I find the price to be reasonable for an enterprise-level solution. Juniper has recently changed its licensing model. The licenses are annual.

The advanced security functions are an additional fee.

I give the solution an eight out of ten.

I suggest not relying on the management and primary CLI.

We are using Juniper SRX as a network firewall.

The most valuable feature of Juniper SRX is that it is plug-and-play. Additionally, it has a lot of capabilities in one device.

Juniper SRX could improve by adding an IPX feature.

I have been using Juniper SRX for approximately three years.

We have less than 50 percent of our company using Juniper SRX.

We have approximately 10 people using this solution.

I have not contacted the support from Juniper SRX.

I use Fortinet and Cisco solutions.

I rate Juniper SRX a nine out of ten.

I am a teacher and the solution is used as a router for my students' laboratory exercises. I have the firewall function switched off and the solution operates as a main router for our very limited traffic. 

The solution is stable, inexpensive, and works well for medium size companies.

The solution's configurations and syntax are specific and more complicated than other platforms. Compared to Cisco, the solution is not intuitive. 

I have been using the solution for two years. 

The solution is stable. 

The solution is scalable and I rate it a ten out of ten. 

I have not used support services because I rely on experienced colleagues for answers. 

The solution is quite simple to set up if you spend a few hours learning the syntax. Based on experience level, it can be implemented in a few hours. 

The pricing is very inexpensive which is the main reason I bought the solution. One device costs around 50 EUR through the University's vendor who is modernizing our network. 

I rate this solution a seven out of ten. 

It was a MPLS implementation for a Coal India product.

We have more than 10,000 people using this solution in telecommunication.

For the routers, every feature is quite essential and this is a complete router. The firewall applications are scalable.

To compare with Fortinet, Juniper needs to improve their security features.

I have been using this solution for three years.

It's stable.

It's easily scalable.

I would rate technical support 4 out of 5. They're responsive.

It's easy to set up. I would rate it 5 out of 5.

It takes a maximum of 30 minutes to deploy everything.

Two engineers are enough for maintenance because it's pretty stable and the hardware quality is very good.

For a medium-sized organization, the cost for the licensing and implementation of Juniper SRX for 10 users would be about $300-400.

Juniper is lagging behind compared with Fortinet and Cisco.

I would rate this solution 10 out of 10.

If you have the routing solutions and you want to use Juniper as a complementary solution, you could use it. But if you want it mainly for the firewall, I would recommend Fortinet or Cisco instead.

We are a financial institution and we use Juniper SRX routers to support our credit team, as well as our branch network. I am part of the IT department.

The Juniper router has a firewall built-in, which is a nice security enhancement for our organization. It adds a bit more value.

The support is very good.

The range of devices should be expanded to include those suitable for a small implementation. Juniper does not have any lower-priced SRX models, useful perhaps for a single ATM or a single bank branch. Having such a model at a reasonable price would be good.

In the time that we have used Juniper, we have not seen them improve their product line. If you look at Cisco, they have all kinds of network products. They have routers, switches, and firewalls. But with Juniper, they are not coming up with different kinds of products. They should be including more firewalls and other products. This is an area that Juniper should improve in general.

In Bangladesh, there is a very limited number of partners. The problem with this is that there is a monopoly, and I think that they should end this by increasing the number of local partners.

We have been working with Juniper SRX routers for more than five years.

Juniper SRX is a stable product.

This is a scalable router. In our organization, there are almost 3,000 people using the Juniper product. They have varied roles.

We plan to increase our use of Juniper products in the future, although it depends on input from management.

The technical support is quite good.

Currently, I am also using a Cisco product. The split between Cisco and Juniper devices is approximately 50/50.

Compared to Cisco, the price for Juniper SRX routers is very reasonable. The reason that we are switching to Juniper is because of the cost.

The initial setup is easy.

As we have been using this product for quite a long time, we are used to it and our resources have become very skilled with Juniper devices. The deployment does not take very long.

Our in-house network team is responsible for deployment.

There are six people in our network team. They are network administrators.

Juniper products provide a good return on investment.

This is a cost-effective solution because the price is very reasonable, and some of the features are available at no extra cost. That's the beauty of Juniper.

We have a perpetual license, which comes with the device. Once we purchase it, we can continue the service for three years. When the three-year warranty expires, we have to sign a new agreement with the OEM.

We are looking to gain some experience in using Mikrotik routers and switches.

My advice for anybody who is implementing Juniper is to enroll in the training that they have available. Train first, then deploy. That will make it much easier.

Overall, I think that this is quite a good product. However, they need to expand their range of device offerings.

I would rate Juniper SRX a seven out of ten.