LogRhythm SIEM Reviews

We primarily use the solution to reducing insider threats. We also use the product to deal with some aspects of banking security. For example, with its product, we are able to lower the threat of being attacked by malware.

I appreciate the fact that I can do everything from one dashboard. That is the main aspect of LogRhythm so far that I find extremely useful. We don't need a different dashboard or other solution for managing things.

The initial setup is simple. 

The solution is stable.

The product is great for medium to large-scale organizations.

The product can scale. 

Technical support is reportedly quite good.

What I would suggest is for the product to make the consoles more user-friendly. The integration module should be simpler. That way, that the end-customer himself can do the integration and they are not always dependent on our site. The integration with other vendors should be easy.

The solution is likely not the best option for a smaller organization.

One of the features I like to recommend is a LogRhythm queuing ticket for a level-one tier system so that clients are not dependent on a third party.

We've been working with the product since 2018. It's been almost three years at this point.

The solution is very stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

In terms of scaling, the solution is best for medium to large companies. Smaller companies likely do not want to invest in IT security products, however, for medium to large organizations, especially banks, LogRhythm works well.

It's easy to scale. What we do for scalability is we always put the hardware capability higher than the license. For example, if a customer wants a 3,000 MPS license, we always provide 6,000 MPS hardware. If they want to scale the license to 4,000 or 5,000, we just put the license in, and then it works as the size capacity is there. It's easy. It's not that difficult.

We are not an end-user and therefore do not directly deal with technical support. In terms of the support, the end-user would get a response from the technical team, and, so far, from the feedback I've gotten, they are good. Clients seem satisfied with the level of service they receive.

I also work with Oracle. 

The initial setup is simple for us, basically. It's not that challenging. The main challenge we face for integration is from the different vendors as we have to do different tasks. However,  the deployment of LogRhythm is very easy.

It takes 12 to 15 days for a full deployment.

We have two phases that are five to seven days each. The second phase involves integration and tuning stuff and that can usually take six or seven days for that part alone.

It's on a Windows server. Windows is very convenient for everyone. Users can just follow the process as per LogRhythm and it's easy to deploy everything.

In our distribution model, we don't provide end-user support directly. We have another partner company that provides maintenance and support for the end-user. For the partner side, many of the engineers are LogRhythm certified and they do the maintenance and other tasks.

As an implementor, we can handle the setup for our clients. 

LogRhythm pricing is based on the MPS. They always quote the pricing per unit of MPS. The number of MPS which the customer needs is what we provide with the unit price and we get a good discount on it, as per LogRhythm.

The price is in USD. For that reason, when we convert from USD to our currency, the pricing seems quite high.  

Everything is included. We get the data processing license as well as the sole license and the filing, ticketing, monitoring licenses, and the collector license as well. We get everything in one package.

We are a distributor and we have around 15 to 20 partners who are working with LogRhythm in this region. We work for the end-user and we implement it and handle presentations for the customer.

We are working with the latest version of the solution. I can't speak to the exact version number, however.

I'd rate the solution at a ten out of ten. It's a very good product overall. Clients have been very happy with it. In terms of the feedback we've received from the end-user and our own experience with the deployment process and manageability, everything is great.

My customers use the solution for user behavior analytics and as an anti-malware and anti-threat kind of tool. My customers are in finance-related areas. I deal with some gambling companies, and in my country, it is categorized under the finance sector.

The solution's features include good visibility of events, faster response to threats, and advanced ability to analyze events and data. In general, the visibility of events and advanced analysis of events are good.

The tool needs to improve the implementation part and have a virtual list of files for a virtual appliance or something like that because it is a very complicated area when it comes to implementation. There are a lot of pieces that need to be installed and prepared, and, of course, there is a need for virtual resources. The tool must offer better virtual resources and prepare some virtual appliances with some ISO or VMDK files. I don't care, but the solution must do something to improve the product. There are too many things that are complicated during the implementation phase.

I have been using LogRhythm SIEM for a year. I use the solution as a partner.

Stability-wise, I rate the solution an eight out of ten.

It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten.

From LogRhythm's perspective, my company deals with small to medium businesses.

The solution technical support team provides quick answers to any request. The team's knowledge and way of resolving issues are also fast. We haven't had any problems reaching out and getting the support we need for the tool. I rate the technical support a ten out of ten.

Positive

The product's initial setup phase is pretty complex. The tool offers good guidance, and everything else is clear, but there are a lot of steps involved in the implementation. From the client's end, there is a need to include a lot of people, like system admin, DB admin, and network admin. Sometimes, I think the tool needs to improve something in the area of the setup phase so that there aren't difficulties during the implementation process.

If ten means easy setup and one means difficult, I rate the product's installation phase a four out of ten.

The solution is deployed on an on-premises model.

If everything is prepared already, the solution can be deployed in one or two days. In the end, there are a lot of things that you need to prepare before starting the tool's use, so it takes two to five days for the initial deployment, but after that the installation processes take just two days.

For my customer, I think the tool is reasonably priced. I think the tool is reasonably priced. There is a need to pay per year towards the licensing costs of the tool. From what I heard, the tool has a very reasonable price, and users pay on a yearly basis for its licensing charges.

Speaking about how LogRhythm SIEM influences operational costs, or if it does have any security efficiency, I would say that I don't work with the tool every day to know what the operational cost benefit is. In any case, with fewer people, the tool has better visibility. There is a need for three or four people in a team for SIEM. The tool ensures better efficiency of the team by improving costs, but I am not very sure how to explain it as the tool has centralized events as it is spread out geographically with a lot of branches. We get a better understanding of the networks in different countries with the centralization part, improving the efficiency of the SIEM team.

With LogRhythm SIEM, there is a need to deal with a lot of customized services. The tool spends a lot of time with professional services for customization. The good part is that the support team finishes their job very quickly and offers very good responses when it comes to the area of customization. There was a little disappointment since the tool did not have some of the parsers for some systems in the environments, like IBM, which was a surprise. In any case, support did the job, as there were tons of customizations needed. We were able to deal with the customization area and resolve the issue around it, making it a very customizable tool. It is a very flexible tool. I spend a lot of time with the support team doing the customizations. Customizations take a lot of time, but they are still a plus.

I have not noticed any AI elements in LogRhythm SIEM.

I recommend the tool to others.

It is a perfect search engine, and every report is analyzed really quickly and in a straightforward manner. The tool has an easy GUI, and it is the perfect choice for security analysts. The tool has consoles, including an administrative console and a web console. For some people, that can be a problem. I think it is really good when you have administrative guys who deal only with the solution and analysts who deal only with the analyzed part without some preparation for the core configuration. Everyone can deal with the day job. For me, the tool is advanced, but maybe for others, it can be an issue. In any case, it is really visible to others for documentation. The tool is scalable and really operational. The tool is easy to use and for sizing. In the end, it is a good tool. In the Serbian market, most of the tools demanded are on-premises. When it comes to the on-premises solution, I think LogRhythm is one of the best tools. We are a little different than the other parts of the world. Everyone wants to go to the cloud, but here, everything wants to be kept on an on-premises model. The market in Serbia is very strange because we aren't a part of the European Union, and so, with regard to compliance, we always have some problems. The companies in Serbia like to have on-premises solutions because most financial institutions, banks, or government institutions have data centers, so they won't go to the cloud. In Serbia, we don't like to deal with cloud solutions, especially when the data needs to be consumed somewhere in the cloud because the biggest problem is the cost of cloud solutions for SIEM tools. Most of the applications and everything is also hosted on-premises in Serbia. Normally, the SIEM tools are used in an on-premises model.

I rate the tool a nine out of ten.

We operate a Security Operations Center. We have to provide internal security to our client base and intel. That's why we use it.

We mostly deal with phishing email attacks from our Intel-related clients. So, most of the cases are related to using the SIEM. And we receive the logs in our database to do all those things.

In Sri Lanka, we have a local SIEM supplier. And in addition to that, if we need some more calibration or help with incidents, we raise a ticket to LogRhythm, and they will give us their support.

It is good for us. 

The price could be improved.

In future releases, I suppose if they can give us some training related to LogRhythm, that would be very beneficial. I suppose the training is not enough.

And the product might be a little bit complex for non-experienced people

I have been using it for two and a half years. 

It is good. 

Positive

Our Security Operations Center (SOC) and our SIEM use LogRhythm. We have to renew our license and are looking for another SIEM. We are doing a comparison with Elastic.

The initial setup is complex. There's a complexity, actually. We have received some training in the last two and a half years. We got training from our local supplier. Actually, we haven't received any training before from [LogRhythm], so I suppose they should provide training for that.

I suppose there's a very high cost in that. So that's the main reason we are trying another solution.

I would recommend it to others. Overall, I would rate it an eight out of ten. 

LogRhythm SIEM is a cybersecurity solution that we use to protect our network and devices from external and internal threats or attacks. It's part of our overall cybersecurity strategy, which includes SIEM, EDR, and DLP solutions.

LogRhythm SIEM offers advanced features such as AI engine modules, machine learning, and threat intelligence integration, which help reduce false positives. Advanced analytics streamlines incident response processes, enabling incident responders to prioritize and automate alerts.

LogRhythm SIEM can improve its user interface. The current interface is quite complex and can be challenging to navigate. While it offers many valuable features, understanding how to access and utilize them efficiently takes time. Simplifying the client console's user interface would significantly enhance the user experience and make it more user-friendly.

I have been using LogRhythm SIEM for the past five years.

I would give it a nine out of ten in terms of stability, as the support and tech teams are reliable and efficient in resolving issues.

Considering its capacity and ability to meet requirements, I would rate LogRhythm SIEM around seven out of ten.  As a service provider, we cater to multiple users and organizations.

The technical support for LogRhythm SIEM is good.

Positive

The setup for LogRhythm SIEM can be rated eight out of ten in terms of ease. It's an on-premises deployment and typically takes about ten to fifteen days for a basic setup. Still, depending on the complexity of log sources and integration needs, it could extend to twenty and twenty-five days.

We’ve integrated LogRhythm SIEM with various systems, such as Cisco switches, databases, PAM solutions, and Trend Micro ADA solutions. AI integration plays a significant role in enhancing security monitoring efforts by automating tasks and detecting zero-day attacks.

I would rate LogRhythm SIEM an eight out of ten and recommend it to others.

We use the product for server and event management for the financial sector.

The product's stability needs improvement.

We have been using LogRhythm SIEM since last year.

We encountered some system downtime issues.

The product is scalable. Its scalability is based on specific licensing plans. It is suitable for enterprises. It has a lot of advantageous features for SIEM.

The technical support services are good.

Positive

We used SolarWinds before. We switched to LogRhythm because of specific requirements regarding log information and SOC activities, particularly for government contracts. In comparison to products like IBM and HP, LogRhythm is a cost-effective alternative.

The initial setup process is very user-friendly. It takes 15 days to complete.

Compared to other products,  LogRhythm SIEM generates a return on investment in terms of ease of use.

The product is inexpensive than other tools like IBM, QRadar, etc.

We evaluated six products as per our client’s requirements. They decided to go for LogRhythm, which solves business purposes and has economical pricing.

I rate LogRhythm SIEM an eight out of ten. In comparison, IBM has more features that are essential at the moment. However, it costs three times more than LogRhythm SIEM.

There are multiple use cases for the solution, such as long log formatting, log consolidation, data isolation, malware detection, identifying suspicious attacks, and locating ISU records across the network.

The GUI is very intuitive and the solution has good integration.

The built-in functionality of the solution for NDR, SOAR, SIEM, and EDS has room for improvement.

The price of the solution has room for improvement.

I have been using the solution for ten years.

The solution is stable.

I give the scalability an eight out of ten.

The technical support is good.

The initial setup is straightforward.

I give the price a six out of ten.

I give the solution an eight out of ten.

The solution can meet the most mature customer's requirements.

We are consultants providing governance solutions for the banking sector. We have a lot of use cases. We have more than 400 use cases for the client side.

Its ease of use is valuable. It has improved a lot from the previous versions. It had a lot of issues before, but now, it's way better in terms of integration, the console part, report creation for use cases, false positive numbers, and so on. Its AI engine is a lot more advanced in the latest version.

The web and on-premise console interface should be the same instead of having a separate engine for each. 

I hope that they remove the console and have only one GUI. There should be one engine for both the web and the console. They shouldn't have two different engines for each one of them.

There should be easier deployment status, and like Splunk, there should be a more professional way to write the search. There shouldn't be only a drop-down menu. It'll be a good thing to add.

I have used LogRhythm for about three years now.

LogRhythm SIEM is stable.

LogRhythm SIEM is highly scalable. We have more than nine users working with this solution.

The technical support depends on the technician you get. Some are good, but some aren't.  We had multiple sessions with one person for over a year with no results. Other engineers are excellent. 

Setting up LogRhythm is complex. It took our team more than a month to deploy. We have a large team in my company because we are working with dozens of clients. Our BS team is almost 15 people. 

Its implementation is handled by a different team. We have a very big team in our company because we are working with a lot of clients. Our implementation team has almost 15 people.

There don't seem to be any costs in addition to standard licensing.

I'd recommend LogRhythm SIEM to others. I'd rate it an eight out of ten.

We're using LogRhythm NextGen SIEM only for a few databases. Members keep their data on our FTP server, and we monitor firewalls, endpoint management solutions, and some critical endpoints.

LogRhythm NextGen SIEM has improved the organization through the alarm system my team has configured. The alarm system is key to looking after all the hardware and endpoints.

What I found most valuable in LogRhythm NextGen SIEM is that it's user-friendly. I also like its dashboard, which shows all the logs and information I want to see.

One area for improvement in LogRhythm NextGen SIEM is that it's a Windows-based tool, and I feel it should be on the Linux operating system instead.

Another area for improvement in the tool is the UI. There should be minor changes in the UI to make it better, though I like the dashboards in LogRhythm NextGen SIEM.

I've been using LogRhythm NextGen SIEM for one month now.

LogRhythm NextGen SIEM is a stable tool. I didn't find any instability in it.

LogRhythm NextGen SIEM is a scalable tool. Scalability is one of the reasons why my organization uses it.

When I joined the company, a ticket was previously opened with the LogRhythm NextGen SIEM technical support team. Though I didn't directly connect with support, I have information that the problem was resolved and that the support team was very cooperative and very technical in solving the problem.

Though I didn't configure LogRhythm NextGen SIEM as it was pre-configured when I joined the company, any solution won't be difficult to implement, as long as you have an understanding and knowledge of the product or tool. I was an implementer once.

Senior management is in charge of purchasing the license for LogRhythm NextGen SIEM, so I have no information on how much it costs.

I worked on McAfee SIEM for six months, but that was when I was part of another team. If you compare McAfee SIEM with LogRhythm NextGen SIEM, I prefer LogRhythm NextGen SIEM because it's a user-friendly tool. It's also very easy to configure. The dashboards in LogRhythm NextGen SIEM are also very simple and very informative, and I've configured them to better understand what's happening in the organization. You can also create an alarm system in LogRhythm NextGen SIEM, that's very helpful.

I also evaluated IBM QRadar, and I found IBM QRadar to be a better tool than LogRhythm NextGen SIEM.

I work in the enterprise security department or the SOC, and I just have to deal with the logs. The tool being used within the organization for log management is LogRhythm NextGen SIEM, particularly the N-1 version.

My organization uses the on-premise version of the tool, and it's been applied to the data center.

I belong to a very small organization with a data center that has sixty people using LogRhythm NextGen SIEM. In terms of maintenance, the tool isn't difficult to maintain.

The only advice I have for anyone who'd like to start using LogRhythm NextGen SIEM is that it's a very good tool, with good features and functions.

My rating for LogRhythm NextGen SIEM is seven out of ten. I didn't give it a ten because it's Windows-based, plus I also don't like its UI that much. LogRhythm NextGen SIEM is also not as good as IBM QRadar.

Mostly, the use cases involve detecting lateral movements, malware infections, and insider threats.

We serve small, medium, and large companies, mostly in the finance sector, here in Sri Lanka.

It's very easy to create the correlation rules with LogRhythm, and there are some advanced features like SIEM and UEBA, which are also very valuable.

LogRhythm NextGen SIEM is currently based only on the Windows platform. This means that some of our customers have to purchase a Windows license elsewhere. If LogRhythm can move to a Linux platform or a proprietary platform, it would be very helpful.

I've been working with LogRhythm NextGen SIEM for around five years now.

We have deployed both to the cloud and on-premies, but we've mostly deployed on-premises.

It's very stable, unless something happens on the Windows storage side.

The performance is good, and we don't often get any complaints from our customers.

LogRhythm NextGen SIEM is horizontally and vertically scalable, so scalability is not an issue.

We have six people working with LogRhythm directly in our organization.

The technical support has been very good. They are very supportive, and I'd give them a rating of ten out of ten.

Positive

When compared to other SIEM solutions, LogRhythm is very easy to use, and I like the correlation rule building.

The initial setup is a bit complex because we need to be certified first. Otherwise, we have to get their PS for the deployment process. Even if you're certified, they shadow us. There are some processes for which we need to obtain their advice.

The initial setup and configuration can take around half a day. That is, a single box deployment can take 6 hours.

If I were to rate my deployment experience, I would give it a four out of five.

LogRhythm's licensing is based on MPS. There are some add-on features like advanced UEBA, the cloud component for advanced UEBA, and SIEM.

When you implement, you need to know LogRhythm's architecture because it is quite difficult and different from that of other SIEM solutions. So, you need to know the architecture, how the processes work, and how the logs are processed.

Overall, I would rate LogRhythm at eight on a scale from one to ten.

LogRhythm NextGen SIEM is great. We use it for log management for security purposes.

The security operation center is excellent, and we can pick logs from any system, not only the IPS or firewall. In addition, it has the capacity to accept logs and provide smart dashboards and analysis.

The most valuable feature is the SOC Security Operations Center feature. This solution has two types of systems, virtualization and the appliance. The appliance is ready and configured, so we use the IP addresses and trigger the endpoint. It's very user-friendly, and whenever anyone deploys a virtualization system, they can experience it.

The customer support system is time-consuming and needs to be improved because it is not very good. For other solutions, you can deliver whenever you have a customer problem. All you need to do is open a ticket, log into the system, and the issue is resolved. However, for LogRhytm, we have to flag the problem and then send the log, and we never know if we will receive a response in one hour or one week.

In addition, LogRhythm NextGen SIEM has one of the best analysis features, but it can still be improved. However, I believe they plan to make improvements since they're only selling the product for two systems currently.

We have been using this solution for three years.

It is a very stable solution.

It is a scalable solution.

I rate the customer support a four out of ten.

Neutral

The setup was very easy. I rate the setup a ten out of ten.

The price is very good, and it is very cheap compared to other solutions. If we compare it to SolarWind, SolarWind is not as advanced as LogRhythm NextGen SIEM.

I rate the price a nine out of ten. We always consider the features and quality before the price, but the cost is still very good. We get about 98% of the features we want.

I rate LogRhythm NextGen SIEM a nine out of ten.