LogRhythm SIEM Reviews

Its primary use cases are log aggregation, security information, and event management correlation.

All of our clients use different versions across the board. In terms of deployment, some use it on-prem, and some use it in the cloud. It is all over the place.

As a SIEM, probably the best feature is that it can be tuned effectively. There are very few SIEMs out there that can be effectively tuned to provide you with meaningful information and not be overwhelmed. It has the capability to do that, but it probably takes a little more time to do that. 

It should be improved for automated setup and auto-configuration. There should be ease of integration and ease of setup.

I have probably been using it since it has been around.

It is stable.

It is scalable.

They provide very good support.

It takes a little more time to get operationalized, but I haven't personally set it up. I'm only taking feedback from my customers when they say they've gone through the steps and the process of setting it up.

It is a very cost-effective solution.

Don't do it without managed services, but I would say that for any SIEM. In SIEM technology, the setup and maintenance side is different from the monitoring and alerting side. I recommend all of our customers to always go with a managed service provider to take care of the monitoring and alerting side, or at the very least, to fill in for off hours because you only have so many people on your staff. Small and medium-sized customers are our bread and butter, and most of our customers don't have the staffing for this. 

If you don't have the expertise to set it up, manage it, or the time to learn it, a managed service can help you get it set up. For most SIEMs, LogRhythm included, for the first six months, you probably need one to one half of an FTE for doing the setup, getting it operationalized, and doing all the tuning. You're going to need one-quarter of an FTE for ongoing operations, maintenance, and support. That doesn't include monitoring of alerts and the response to the alerts. If you've got it well tuned, you don't need a lot of staff to do the monitoring and the alerting during the regular daytime hours. That's where having a managed service provider during off hours and weekends is handy. It is beneficial to have a managed service to do the operational work for maintenance.

It is good, but there is room for improvement. There are plenty of solutions on the market that do a lot of what it does. It is not a huge product differentiator or market differentiator.

I would rate it an eight out of ten. 

LogRhythm is a cybersecurity solution. It's used for detection, lateral movement or initial access. 

LogRhythm NextGen SIEM covers all our primary security analysis needs. It makes it easier for us to analyze threats and improves our response times. It's a versatile platform that performs queries fast compared to other SIEM solutions.

LogRhythm's dashboard can link to many other kinds of information.

The reporting on the dashboard should be improved from a management perspective. It would be helpful if they adjusted the colors and the presentation to make things clearer and easier to read. 

I used the product for the first time last year, and we deployed it for one of our clients about five months ago.

LogRhythm's performance is average. We don't have many issues. There are a few at the moment, but I think it's because the message per second is above the design. If we reduce that, the solution will perform well

We haven't had any issues with support so far. It's okay.

Setting up LogRhythm SIEM is complex. Everything is complicated — the activity, integration, and analysis. 

I rate LogRhythm NextGen SIEM nine out of 10. People should consider LogRhythm. Take a close look and try it. It's one of the best SIEM solutions in the world.

LogRhythm NextGen SIEM is customizable, simple to manage, and there are many features. The solution does not require an expert to be able to use it, anyone can use it.

LogRhythm NextGen SIEM could improve by adding more applications for the banking sector. There are not any custom applications at this time.

I used LogRhythm NextGen SIEM within the last 12 months.

The stability of LogRhythm NextGen SIEM is good.

LogRhythm NextGen SIEM is scalable.

The solution has good technical support. 

I would rate the technical support from LogRhythm NextGen SIEM a four out of five.

I have used previously ELK Logstash. In my country, LogRhythm NextGen SIEM is used more than ELK Logstash.

The installation is straightforward.

I rate the installation of LogRhythm NextGen SIEM a four out of five.

The support which allows more customized to the environment when we are deploying new systems is called Professional Service and is very expensive. The technical annual support and there is an annual fee.

The price of LogRhythm NextGen SIEM engineers is expensive, but when comparing them to ELK, ELK engineers are more expensive.

My advice to others is for the initial deployment it should be done by certified engineers or the authorized vendor.

I rate LogRhythm NextGen SIEM a nine out of ten.

LogRhythm's GUI is easy to explore. We also like other features, such as its integration with other security solutions, log correlation, and the deployment of use cases.

LogRhythm's SOAR and NDR features don't stack up well against competitors. 
maybe integrating theme functionality as the other do. But in general, it's okay.

We started with LogRhythm about three years ago.

LogRhythm is stable. 

Scalability is a matter of cost. LogRhythm has the technical capacity to scale if you pay for the components and licenses. 

LogRhythm's support is good.

Setting up LogRhythm is straightforward. It is not complicated.

We work with French-speaking African countries, and it costs more than the average SIEM solution. Also, the pricing isn't too flexible. AlienVault, Splunk, and IBM QRadar are more suitable for customers on a tight budget.

I rate LogRhythm eight out of 10. With any solution, you need to deploy the use cases correctly, so the customer should understand the use cases for a SIEM. An SIEM solution only collects and centralizes logs instead of detecting unknown malware. There are no use cases that are customized to fit the customers' context. 

I am a distributor and not an end-user of the product, so I cannot comment on use cases.

I would say the most valuable feature of LogRhythm is that it has built-in UEBA functionality, among other basic Windows packages.

What LogRhythm really excels at is its stability, since, in all the deployments that I have been involved in, there's no break-and-fix at all. When the customer finds that there is something lacking from the solution, it is often a matter of deploying extra appliances and things like that. So the most valuable feature in an abstract sense is that it is so reliable. 

I do think there is room for improvement because the system is still running on the Windows Server platform. The problem with running on Windows is that it is not that good for scaling and providing for big deployment environments.

With that said, I think it's good enough. For the most part, I just want to have a consolidated platform for the NDR, i.e. the new MistNet NDR that they have acquired, with the current XDR. At this time, it is still two separate controls.

I have been working with LogRhythm NextGen SIEM from a company perspective for three years. 

All of the deployments that I have been involved in have been very stable, over long periods of time. There's very little in the way of breaking and fixing at all. Most complaints are typically just that the customer comes across extra requirements that need to added on to the base product.

There are some issues with scaling that I'm aware of. Most of the time, the scalability becomes increasingly more complex when increasing the indexing or when processing the loss security complex. It's not easy when we go to a high-volume customer environment where many laptops are involved, for example. In that case, it's perhaps not that easy to scale.

The technical support is good, and they are available at any time. They allocate customer assistants and account managers for taking care of all the application support. Any time that I need a technical fix and the customer is not certified, they will escalate the issue to the customer success manager who will then help solve it.

Compared to other solutions, an advantage of LogRhythm is that it still works on a lot of the old platforms. As mentioned, it is based on the Windows platform, and I think that it wins out due to the straightforward pricing and how easy it is to calculate for the sizing and critical add-ons such as UEBA and SOAR.

Because the platform is always the same, it's just easier to extend it as needed. For example, it's not technically dependent on another solution that's been acquired by themselves or another company like IBM.

The main difference boils down to the question: for add-ons and such, do you need to seek out a different service from a different vendor rather than adding to the same solution by the same company? I believe they do it all from the same R&D teams and it shows.

The deployment for only one small or medium size environment is pretty straightforward, but for enterprise deployments where there are many different components (e.g. various appliances or other software add-ons) it can become very complex, especially for HA setups.

The setup and licensing for small and medium size businesses is straightforward, though when it comes to the enterprise it pays to keep in mind the possibility for complications given all the extras and add-ons that may be required. 

My advice is to take a look at the account directly with the account manager of LogRhythm and find a value-added distributor to support you with the sizing, consulting, use case discovery, and building up the operation maturity roadmap, in order to be truly aligned with the LogRhythm deployment in the long term.

I would rate LogRhythm NextGen SIEM a nine out of ten.

I use LogRhythm for PCI DSS compliance. All of our devices are sending logs to LogRhythm. I have set up Silent Integrity Monitoring, Data Loss Prevention, Registry Integrity Monitoring, and other alarms for detection, and we do investigations.

I don't have metrics, but it has really improved the monitoring and alarming for us. 

File Integrity Monitoring is really valuable because we have it set up on our core assets. This is one of the key features that I utilize. We also use it quite a lot for event management to do reporting.

It should have some more message monitoring features. It can also have some free message monitoring tools.

I have been using this solution for about two years.

It has been very stable. There are no major issues. It has been exactly doing what I expected it to do.

It has been very scalable in terms of adding new systems and stuff like that. It has been quite good.

We have plans to increase the usage of LogRhythm. We have some new solutions and new networks coming up. We might be looking to expand within the next two years to onboard new systems.

Technical support has been excellent so far. I never had any issues with technical support. Their support has been excellent.

I didn't use any other solution previously.

It was pretty straightforward. The actual deployment of it took about two days, but the implementation strategy took longer. It took a couple of months for meetings and planning with different experts, project managers, and engineers. They looked at our business requirements and other things.

We have two administrators and two analysts. Four of us are managing the system.

It costs a great amount, but its pricing is competitive with some of the other vendors. For licensing and support, we pay about 20,000. There are no additional costs or anything like that. 

When I was looking for a solution, I looked at Splunk and LogRhythm. There was one from SolarWinds as well. Cost-wise, LogRhythm was the one that impressed me the most. Splunk was really good as well, but it was a little too costly.

I would definitely recommend this solution for compliance requirements, such as PCI DSS compliance. It does cost a great amount, but its pricing is competitive with some of the other vendors. If it is a necessity to have a SIEM solution, I would definitely recommend LogRhythm.

I would rate LogRhythm NextGen SIEM a nine out of ten. It has been really good. So far, my experience has been seamless. They should keep doing what they're doing.

Private monitoring is our primary use case.

In terms of security, LogRhythm NextGen SIEM is great.

I have been using LogRhythm NextGen SIEM for one year.

LogRhythm NextGen SIEM is stable.

Scalability-wise, it's not that great, but integration with other solutions is pretty easy.

The technical support is great.

We also use Splunk, but in terms of security, we always recommend LogRhythm NextGen SIEM.

The initial setup was very straightforward. We deployed LogRhythm very easily. In total, including configuration, we deployed this solution in less than one day.

In the context of our country, the price of this solution is too high.

Overall, on a scale from one to ten, I would give LogRhythm NextGen SIEM a rating of eight. 

I would definitely recommend this solution; my only concern is with the price — it should be lower.

Our primary use case is for financial companies and telcos.

The most valuable feature is that we can alternate incident automations.

We need to get better training for things like creating code and playlists. The way it's done now takes a long time. 

I have been using LogRhythm NextGen SIEM for two years. 

The stability depends on the client we installing or integrating for based on the server's requirements. We can create them according to that defined time period. It's not that difficult but depending on the customer or the other server requirements.

We can have a dashboard in a single platform, we can get notifications via email or SMS, and we have Smart Response actions. So that kind of possibility is there.

Our clients are mostly on a larger scale. 

You can request support and they respond immediately. They're really good. 

The initial setup is easy. It can take two hours. The first day of deployment is easy. Then depending on the devices and log servers, it can take time. We can give them predefined or pre-created devices and logs. The deployment depends on the devices and systems we are integrating. But the initial stage is easy.

Because we are a developing country, the costs depend on country development. We implement it for large-scale companies because normal companies, startup companies, can't afford products at that price. We mainly focus on large-scale companies.

I would definitely recommend this solution if you can afford it. 

We get customized reports and we get reports including all the details, but when we start using them we couldn't start with the Outlook editor. We can customize a document and we can write a report. The dashboards are very user-friendly and very attractive. But when it comes to the reporting part, I think that could use improvement in the next release. 

I would rate it a seven out of ten. 

We typically consult with our clients and help them with necessary services.

The UEBA flow is the most useful aspect of the solution.

The initial setup is pretty easy.

While the cost is high, the security provided is quite good, and for those who can afford it, they will pay for the peace of mind.

I'm not a fan of the system's user interface.

For our market, the solution is quite expensive. It would be ideal if they could work on and improve their existing pricing plans to help make it more affordable in our country.

We'd like it if the solution could be more customizable in future releases.

We've been dealing with the solution for about a year.

The solution is quite stable. There aren't issues related to bugs or glitches. It doesn't crash. It's reliable.

The solution can scale if a client needs it to.

We have clients that have 10-15 users on the solution. They are mostly security analysts. In terms of those that can actually view and escalate cases, there may only be five with such access.

At this point, there aren't any plans to increase usage.

We typically are the ones that handle technical support for our clients if they run into issues.

The initial setup is not complicated. It's quite easy and very straightforward if you follow the guides provided. I followed the guides and found it to be rather simple. It's not difficult to get everything up and running.  

The deployment doesn't take too long. You can have it ready to go in one working day. That includes installation and configuration.

We have a minimum of five people who handle maintenance and deployments.

Our company handles the installation for our clients. We can handle the implementation ourselves. We don't need a separate consultant or integrator.

In our market, for the price it costs, our clients aren't using this solution so much. It seems to be quite expensive in Nepal. That said, even with the fees and a rather high cost, it is the best product among other competitors. 

We're partners with LogRhythm.

We don't technically use the solution typically. We consult with clients and advise on products. We also provide services on the solutions we offer. In this case, we do use the product as we log issues.

We use the latest version of the solution.

For our customers, the pricing will scare off many. However, if users are concerned more with the security of their account, they'll find this is a good option.

I would recommend the product. On a scale from one to ten, I'd rate it at an eight.

We use multiple instances as dark sites. We have roughly 350-400 hosts per site consisting of 4K to 5K log sources.

It has not only helped us meet requirements on a development program, but it has also allowed us to focus on insider threats as well as provide forensics capabilities to identify potential security risks.

I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios.

There used to be the ability to create alarms based on message text that was included in LR Version 6.x that has been removed in LogRhythm 7.x, and on that, I would like to see it added back. I was told that this was due to processor overhead but with the amount of CPU and memory suggested, I don't see why this would be an issue.

I have been using LogRhythm NextGen SIEM for six years.

It is stable when all the resource recommendations are met.

Scalability is endless with this product.

Technical support has been great.

We did not use another product prior to this one.

The initial setup is pretty straight forward.

Our in-house team handled deployment.

I don't get involved with pricing.

We did not evaluate other options.