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Information Systems Manager at a non-tech company with 501-1,000 employees
Real User
Nov 14, 2019
Good scaling and very good management features but very expensive
Pros and Cons
  • "The scalability of the solution is good."
  • "Technical support needs improvement."

What is our primary use case?

We primarily use the solution for backup and replication.

What is most valuable?

The solution's most valuable features are its usability, scalability, and management, which is really easy. It is not a heavy product either. 

What needs improvement?

The biggest problem with Azure is the price. It's cost too high.

Technical support needs improvement.

For how long have I used the solution?

I've been using the solution since 2014.
Buyer's Guide
Microsoft Azure Block Storage
January 2026
Learn what your peers think about Microsoft Azure Block Storage. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability of the solution is good.

How are customer service and support?

Technical support is not really excellent. It's not easy to speak with the right level of engineer directly. We need to wait for a first level and then wait again to be moved to a higher level. The tiered system they use slows down the responsiveness.

What's my experience with pricing, setup cost, and licensing?

Above licensing, Azure does have extra costs, which makes the solution rather pricey.

What other advice do I have?

We use the cloud deployment model.

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Deebak Kumar - PeerSpot reviewer
Cloud Engineer at a tech services company with 51-200 employees
Real User
Top 5
Apr 16, 2024
Provides a cool-tier storage that allows users to store and save data
Pros and Cons
  • "The solution has introduced cool-tier storage that allows us to store and save data."
  • "We cannot properly check the daily cost in the Azure portal."

What is our primary use case?

We use Microsoft Azure Block Storage to store data.

What is most valuable?

The solution has introduced cool-tier storage that allows us to store and save data. Since the solution has a hierarchical namespace format, getting data from my database is very fast.

What needs improvement?

We cannot properly check the daily cost in the Azure portal. I'm going to raise a ticket to the Microsoft team as it is an Azure portal problem.

For how long have I used the solution?

I have been using Microsoft Azure Block Storage for 1.5 years.

How are customer service and support?

The technical support team assigns engineers too late, and the engineers don't provide a proper solution. They transfer the case to another engineer without providing a proper summary to them. We have to explain the issue and do the basic troubleshooting once again.

How would you rate customer service and support?

Neutral

What other advice do I have?

I would recommend the solution to other users. Overall, I rate the solution a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure Block Storage
January 2026
Learn what your peers think about Microsoft Azure Block Storage. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Consultant at a tech services company with 11-50 employees
Real User
Top 10
Jul 30, 2024
Allows for efficient data transfer without significant delays and has a straightforward setup process
Pros and Cons
  • "The product scalability is excellent."
  • "The platform's technical support services could be enhanced. They could provide better resolution and improve the response time."

What is our primary use case?

I primarily use Block Storage for migration purposes within the broader Azure ecosystem.

What is most valuable?

The product's most valuable feature is its capability for migrations. It allows for efficient data transfer without significant delays or complications.

What needs improvement?

The platform's technical support services could be enhanced. They could provide better resolution and improve the response time. 

For how long have I used the solution?

I've been using Microsoft Azure Block Storage for approximately four years.

What do I think about the stability of the solution?

The product is stable. I have not encountered any issues, and it consistently performs well. I rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

The product scalability is excellent. It seamlessly supports vertical and horizontal scaling.

How are customer service and support?

The technical support services need improvement in terms of response time. 

How was the initial setup?

The initial setup was straightforward. Deploying takes just a few minutes and does not involve significant challenges.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is reasonable, but premium applications can be costly.

Which other solutions did I evaluate?

I evaluated other cloud providers like AWS and Google Cloud but chose Microsoft Azure due to its flexibility.

What other advice do I have?

Block Storage is a robust solution for Azure data migration and storage requirements.

I rate it an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user