We sell NETGEAR Switches. We are exclusive distributors.
NETGEAR switches are used in office networks, Wi-Fi networks, and internal networks.
We sell NETGEAR Switches. We are exclusive distributors.
NETGEAR switches are used in office networks, Wi-Fi networks, and internal networks.
We have a wide range of switches for various applications, including a collection specifically designed for ProAV, as well as Multi-gig Switches, which are also quite well-known or unique.
I believe the pricing, support, and customization are all reasonable.
It is easy to use.
Perhaps in the future, we will have even more different types of switches and be able to fulfill more collections.
Most of our clients request VLAN functions and possibly other advanced controlling functions. I mean now netgear has it's fabulous Insight Management function, and I am happy to see it keep updating the cloud service features to even better and even more user friendly control.
I've been working with NETGEAR switches since I started working for this company a few years ago.
We sell all of the available switches.
Most of the time NETGEAR Switches are high performance and quite stable.
NETGEAR Switches are scalable because we have different collections to fulfill different scenarios.
Technical support is reasonable.
We also have PLANET Switch.
It is my understanding that the initial setup is easy.
I believe that the pricing is reasonable.
I would rate NETGEAR Switches a nine out of ten.
We're a network integrator and supplier for our clients. We've installed these switches for various scenarios. We have installed them for core switching and remote switching, and we have also installed them in various standalone organizations where there is no core or distributed switching. There is just the main switch, and that carries the whole network.
In our previous deployment, we've had three NETGEAR 48-port switches that we installed as standalone switches. They were basically managing everything, such as the internet, firewall, switching, and then distribution to the other network.
In terms of the version, I have worked with GS724.
Its setup, usage, and access are most valuable. It is a very easy switch to set up.
It is easy to do VLANs, software upgrades, etc. It is also easy to integrate it with other NETGEAR products.
One thing that NETGEAR does very well is that their switches come with a lifetime warranty, like HP. If a switch has not been neglected or misused, NETGEAR will replace your switch if it fails, which really helps.
Its integration with other products can be improved. A lot of time our clients have got an existing access point solution, but they want NETGEAR switching. They don't want to buy NETGEAR access points. The third-party integration would be a big assistance.
There are a lot of systems that are moving into different areas. There are a lot of cloud-based things happening. One nice feature that I've seen in other switches is artificial intelligence on the actual porting. They've got AI technology that will tell you when a port is down. They not only tell you when a port is down; they also tell you when a port is running slower. You can do a cable-fault check, or you can do other checks. It would be nice to have this information in NETGEAR. This feature might already be there in a new release of the NETGEAR's firmware, but I haven't seen it.
I've worked with NETGEAR switches for the last six years.
Its stability is very good. I've never had a NETGEAR switch fail during all the time I've used them.
It is very scalable.
I never had to use NETGEAR's technical support in all the time I've used it. I presume it's good, but I never had to use their technical support.
Its initial setup is straightforward. Deployment is usually fairly quick because it has a very straightforward setup. Your cable runs will obviously take you longer, but deployment is very quick.
The deployment strategy is always to connect switching first, and then as we terminate our points, we connect our points so that people immediately have access to the internet. The strategy is always to first install a firewall, then install a switch, and then install cabling. This way when your cabling is up, your people are already protected, and they're behind the firewall.
For its deployment and maintenance, you don't need a lot of staff members. Usually, two members are enough. Specifically, if I've got a cabling team, there may be three people, but I don't need a lot of people to do an implementation. I can usually have two people on-site, and they'll implement and sort the switching out themselves. They are usually cable technicians and network technicians.
You get what you pay for. From a price comparison, there are cheaper switch makers on the market that are definitely less expensive than NETGEAR. They give you the same functionality, but they don't come with a name.
There are solutions like Ubiquiti that are very good. They have the ease of setup, and I find NETGEAR battling a little bit in comparison to Ubiquiti.
Cisco is obviously very expensive, and for a lot of people, it is usually for their core network.
If you're new to switching, then obviously, there is a learning curve, like with any product out there. If you're an existing user of the equipment, it is really easy to use. It is easy to implement and work with. It is easy to run. It is a nice system to work with.
I would rate it an eight out of 10.
AV over IP: Sending video and audio over the network. We use this solution as part of commercial AV large format displays, video walls, and high-capacity HD real-time displays and monitoring.
In most applications, we are only using a couple of switches. Primarily, they are trunched. We have switches in different locations. E.g., we will have an endpoint inside of a classroom or with devices directly connected, but also with a main switching infrastructure and IDF. That is one of our use cases.
Another use case is in our medical environment with some of the 10 Gigabit applications. We will have switches remotely located in an IDF in a data closet where we will have fiber run back to those switches. We have just one per operating room, but then we will have lags in-between switches in order to pass video from one switch to another in the event that we need to share video to other systems.
We primarily have been using it in testing. It has been implemented by our audio-visual group on two projects now with the Crestron NVX AV over IP solution. One of those projects used two switches connected, and those have been stacked for port count. Then, the other implementation was just a single standalone switch.
That the switches can save a configuration or even import a configuration via CLI is largely beneficial. It's similar to our current workflow with Cisco switches, so it doesn't require much of a curve as far as implementing those features or implementing a configuration that way. It is straightforward.
The ability to use the web interfaces is a big plus. For implementation, our company can quickly update firmware and not having to worry about licensing, which is a big deal. That's a big difference from some of the Cisco products as well as the Extreme products that for specific features require licensing. Not having that with the NETGEAR product is great. This aids us tremendously, as a company, to roll out these switches on multiple projects.
The ease of use of these switches is very good because of the Cisco CLI. If you are familiar with CLI, then you can configure the switch that way. It also has a relatively straightforward web interface. Using the web interface is good for beginners or people who aren't familiar with Cisco CLI. However, having a common command line interface method is great for some of our more advanced guys who are familiar with it.
The cost and ease of being able to roll out similar implementations of specific use cases is very beneficial. Plus, the ease of setup with the IGMP Plus feature to naturally support what we do on a daily basis is a huge benefit.
I have noticed one thing where we have taken up the multicast group interval time. We have needed to increase that setting. What we found happening were streams would stop until they were reestablished. By taking up multicast group interval time, it resolved that issue.
There has been talk in the roadmap from my conversations with the NETGEAR product development guys about a more streamlined web interface that is more friendly to audio visual personnel, such as general technicians. It would be comparable to a package type web interface. That is one of the conversations that we have had that would be beneficial to having a more streamlined web interface.
Something that we have also spoken about were VLAN profiles. E.g., preconfigured VLANs that would have a multicast traffic configuration applied where you can select a VLAN that is already preconfigured for standard 1 Gigabit IGMP based video, and then another VLAN that is configured for Dante audio. That is beneficial to where you can check port by port or VLAN by VLAN, enabling a specific protocol. It naturally sets QoS settings as well IGMP settings for that VLAN according to the type of traffic.
Another thing that would be a big ask is audio video bridging (AVB). Being able to pass AVB traffic over these switches, that would be a huge add. There are not many switches out that support that. The GS728TP NETGEAR switches used to or still do support AVB, but it would be ideal if the 4300 Series could support it as well.
I have been using the 1 Gigabit series of the 4300 for eight months. I have also been using the 10 Gigabit version of the 4300 for almost a year.
The stability has been fantastic. I have had zero failures.
Video is passing as expected, so I haven't noticed any issues with the switches failing due to bandwidth issues. No news is good news on this front. If it works, then that is great.
Software Defined Video over Ethernet (SDVoE) installations seem to work well. I haven't noticed any failures there. The ease of use for SDVoE is great. The IGMP Plus feature comes with the switch configured out-of-the-box. To be able to pass that traffic, that is a big plus for AV installations.
I haven't had any issues with the 10 Gigabit switching. So, it works great. I'm able to pass around 18 gigs worth of signal over Ethernet ports and SFPs without issue. No news is good news. If it works, that's great.
Maintenance is typically done through our service department.
Its scalability is one of the big pluses. There are different models of switches in the M4300 Series. The modular based switch is typically used as a spine switch all the way down to 48 Port 10 Gigabit switches. The different models of switches with various sizes and form factors make this switch line very mobile.
We do have plans to increase usage for these switches in our organization.
Typically, commissioning engineers are standing these up. These are our engineers who go to a site with systems in order to commission. They range in experience. For some of our newer guys, we put them on more simplified projects, then for some of our more experienced guys, we put them on the more complex, larger scale projects.
The technical support is much better than it was. That used to be one of the pain points. It took a lot of effort to get through to support and be able to get the support that we needed. Our relationship has been getting better with NETGEAR support.
We are typically a Cisco house. We still use Cisco quite a bit. Our in-house network group primarily supports Cisco. However, especially with these switches utilizing Cisco CLI, it is easy for us to cross implement.
We chose NETGEAR due to the form factor, scalability, and price. It was a combination of those features put together as well as their focus on audio-visual solutions. Their initiative to make switches work well in an audio-visual environment, that's what we do. So, it makes sense for us to utilize a more cost-effective switch that is specialized to our type of traffic.
The initial setup for these switches was very straightforward. Being able to navigate through the web interface is quite easy. Everything makes sense. The flow from left to right in the web interface makes sense. There are a couple things that were tricky, like setting up DHCP scopes. That wasn't very self-explanatory, so it required looking at a manual. Some added information like little help popups to guide or direct how to set up those settings would help. A little streamlined interface on the homepage with a couple of suggestions would be beneficial, such as:
On average, we're able to configure the switches within 30 minutes. That is for most of our use cases, which are streamlined and straightforward. As they get more complex, that is where we are trying to segment more traffic to different VLANs and create DHCP scopes inside of those VLAN. Then, it takes a couple of hours. For most of our systems, we can be setup within 30 minutes or less.
As a company, we are working on creating a uniform implementation strategy. We're working on implementing a procedure for different types of projects to have a quick little start guide.
You do not need to be an expert, but you do need to know your terminology to understand basic things, whether it is IGMP or how to set up a DHCP scope. You need to understand what those are in order to set the switch up.
We haven't been implementing these switches a ton. Our ROI isn’t much at the moment, but the solution is something that we're looking to utilize more often.
The price to performance of the switches is excellent. The price point of these switches is great compared to big brands, like Cisco or Extreme Networks, with approximately the same functionality.
Licensing is always a hassle and a pain point.
We find the cost of NETGEAR hardware and additional services to be below average compared to the top tier. There are still cheaper products out there, but they lack in functionality.
We have used Extreme, Cisco, Pakedge, Luxul, and Aurora switches. Though, we typically use Cisco and Extreme.
NETGEAR won us over with its scalability, pricing, and specific implementations within AV switching.
We're testing it up against Cisco Catalyst and Extreme Networks 440 and 700 products without having any issues. We can pass the same video over these switches, though the functionality settings are a bit different. Some of the settings are not named specifically the same. So, there is a bit of a learning curve. However, we're able to get video to pass properly functionality-wise.
We're getting into maintaining our network more. From a service standpoint, we do maintain networks. On rare occasions, we have uplinks to clients' networks where a client starts to maintain networks. Typically, if that is the case. It's not part of their workflow to upgrade firmware or make any changes to switches. They just like to monitor the status of the switches.
It is valuable for the AV use case. Test it in the environment that you're looking to utilize these switches, then create a process and procedure going forward on how to implement. Fortunately, there is not much of a process. That would be my suggestion.
I would rate them highly. I would go with a nine (out of 10).
We use them for AV-over-IP, meaning devices that transport multimedia bits and packages across the network. We use about 5,000 switches a year and we use them all over the place. We'll use them on a video wall. We don't use a matrix router anymore. We'll run and operate AV through switches for distribution.
We're using the ProSAFE and we're using the M4300's and the M4500's.
We're seeing a 35 to 40 percent cost drop and, so far, we don't have any returns or any RMAs. No flaws.
The High Bandwidth AV-over-IP functionality of these switches has been fantastic, especially in leaf-and-spine. We've been able to build redundancy and they seem to outperform even the Cisco Catalyst, which is about twice as expensive as the M-series switches are.
The price-to-performance for the M4300s is phenomenal. It's the best-on-market.
We also like the ease of set up. The setup on them takes less than 15 minutes. They're fantastic. On a scale of one to five, the ease of use is a five.
The warranty rates a four or five out of five. It's a good warranty. We don't have any problems with the product, so we don't think about it.
It looks like they're going to come up with an auto-config, so if it's a slightly different switch, when you plug them together they will auto-recognize each other.
Also, if they could come up with ways to look at metrics on it while the video is capping through the system, that would be nice. There could be some interesting uses for that, but it's a long way off.
We started transitioning to NETGEAR Switches seriously about seven months ago. It's gone really well. We're very limited in what we'll recommend and choose for our clients to build their systems with.
We haven't had one failure.
Scalability? Love it. It was very cleverly designed in terms of the output ports and being able to plug it into a 10 Gb and be able to leaf-and-spine a system. I have not run out of capacity for any of the stuff I've been building.
When customers want to add on to their systems, to add on a switch, we can definitely add one on because the system is expandable.
We've used technical support a couple of times and they're very helpful to our guys in getting things set up.
Our customers primarily switch from Cisco to NETGEAR. It's just a better switch for the same cost for small business: the 350s and 550s. I would even say that NETGEAR can now outperform a Catalyst on an AV transport.
It's very straightforward to set them up. You put them into a system and you connect all your devices to them. Every system has a switch.
You don't need to be an IT expert to deploy and support your networks. We're plugging in devices on pre-configured switches. The switches are pre-configured to work within the environment that we're putting them in. Because of the low maintenance in setup, it's really easy to send our technician-level out for installation. As a matter of fact, we can install most of the items directly out-of-box, without even setting them up.
For deployment and maintenance we require one person per job, usually a technician.
The pricing is great. The cost of the hardware is low. I think it would be bad for NETGEAR to start going down the road of a licensing model. We want a one-time, upfront cost.
They're not the lowest cost. There are a few solutions that have a lower cost, but NETGEAR is very value-oriented. If you're not considering NETGEAR switches, you're throwing money out the window right now. There's nothing on the market like it.
I'm familiar with many other solutions: Extreme, Luxul, Cisco, Aruba, and Dell, and none of them even come close to NETGEAR.
The others don't have IGMP Plus, that's exclusive in NETGEAR. And balancing PIM nodes and all that other stuff on a large network is a pain. It doesn't work that well. NETGEAR even has functions that the other switches just don't have.
With IGMP the querier is not necessarily equal on all switches. And the amount of buffer that NETGEAR has feels like it could take on twice the amount of the bandwidth that we're placing on it. It just feels like the NETGEAR switch was made to do AV multicasting, instead of trying to fit AV multicasting on a network switch. It feels like it was designed the other way around.
The primary use case is for Pro AV products, so multicast video and multicast audio passing across an AV system. Audio video is getting very network-based, so we are using it for network transport and multiple VLAN communication.
We work with a large variety of project sizes. This solution has come in to help our company in the mid-project size range, where you have a customer who needs two or three switches but doesn't have the budget for an enterprise grade switch that is $10,000 to $20,000. The NETGEAR product line fits great in that medium project size where you need to have some of those enterprise capabilities, or a switch with a bit more power behind it, but you don't necessarily have a huge budget. At the same time, it can also scale up to those large projects.
A few of our projects have used NETGEAR switches as a core for video walls where we do a lot of Crestron NVX, which is a multicast video transport. They have used the NETGEAR switch as a core to pass that traffic over to a video wall with multiple streams. In most of our projects, we'll do one to two switches. The flexibility with the M4300 is they have anything from a smaller 12 to 24 port switch up to a chassis based 96 port switch. In our large projects, we typically go for the chassis based switch, which has up to 96 ports. That covers everything we need. Normally, there are one to two switches in different projects.
We're using 10 Gigabit switching in a limited respect for interswitch communication. That is our primary use case for 10 Gigabit or larger connectivity where essentially we have multiple switches connected to each other and need to pass multicast video or audio from one switch to another. We do have a few products out there that are using that for multicast video transport. From a switch perspective, it's been very positive and stable. Some of the other products have had issues, but that's not related to NETGEAR. They are passing on the high bandwidth traffic without any issues.
I find the flexibility they offer to be the most valuable feature along with the wide range of features that they have for its price.
Out-of-the-box, it works for our main use case. When passing multicast video across the network, our technicians don't have make any changes. Then, if we do need to make configuration changes for a custom scenario, the web interface is user intuitive so it's easy to use and change.
My experience with the High-Bandwith AV over IP functionality so far has been very positive. I haven't run into many issues with their switches passing a lot of high bandwidth communication across the switch. We have had projects that are pretty small and others with 80-plus devices. Regardless of the size, it works once setup and is stable too.
Expandability is an easy feature for these switches that works fairly well.
An area for improvement would be creating a wizard that can do a lot of common stuff. Instead of having some manual configuration for common features, they may want to have a single wizard that could be put in place which would let you walk through creating multiple VLANs and different routes between VLANs in a wizard. Then, you wouldn't have to dig in so deep. This would benefit a lot of our technicians, though if you have a lot of networking experience then the settings make a lot of sense. The very common settings are easy to use. However, some of the more advanced concepts are where it gets complicated, so a wizard for users would make those easier. Therefore, the only area they need to improve on is creating a wizard to help with some of the more advanced features.
I've been working with the M4300 Switch Series for about seven months. I started working on and testing them for our company last July.
As long as the firmware is up-to-date on the latest version available, SDVoE installation performance has been very positive. We have run 4K video from Crestron NVX across these switches and haven't seen any strange latency or delay issues. It has been very stable once setup. We are starting to roll this out to some of our medium-sized projects, which has been a very positive experience. There have been no major issues that we've run into.
It is definitely important to get the switches up to the latest firmware that is available. We did run into some issues early on in older firmware patches with multicast video and audio. NETGEAR support identified the issue right away. It was fixed in the software upgrade and we've had very good success in the latest firmware. For stability, just make sure you're on the latest firmware, then you should be good.
Scalability is good and beneficial. They have their larger chassis based switch, which goes up to 96 ports where you can stack multiple of those other switches together.
In our smaller projects, we may have two to four displays. In some of our larger projects, e.g., video wall or some of our other locations, I've heard that we've had up to 40 to 50 different displays.
We now have 21 different offices spread out across the country with installation technicians at each site. Each region will have their own different projects. Most of the time the install techs (or design engineers) will handle the switch configuration locally. Therefore, a lot of people in our company get their hands into networking. We have another central resource and me who are more specialized. There is a group of us who are in the higher tier networking in case we run into projects that are more complicated. I've worked on 10 to 15 projects with NETGEAR switches, but I know our other offices have done more. We deal with NETGEAR switches quite a bit. It's a mix of installation technicians and design engineers. In my case, I'm a UC deployment engineer with a networking background and am working on some of the larger networking projects.
NETGEAR support is really good. They have helped us a lot and respond quickly. In most cases, if you get too deep into switch configuration, it is better to factory reset it and start from scratch. If you've over configured the switch or configured something incorrectly, that's the first step NETGEAR support will have you do. Don't overthink the configuration because there are a lot of options that you can go into the switch. Most of what you need isn't in-depth configuration.
We haven't had a lot of support issues. Once the NETGEAR Switches go in, typically they run and work. We are not doing a lot of return service work.
For the basic features, it's pretty straightforward to set up. Out-of-the-box, it just works for multicast video. There aren't any additional settings that have to be made from our technicians on it. For our primary use case, we have three different networks: video, audio, and control. It is super easy to set up different VLANs and make our configuration changes. It also has a lot of the features that an enterprise grey switch would have, but not at the cost of a Cisco or Juniper. Most of our technicians can walk through the basic setup without a lot of help, which is huge on our part.
For the Pro AV side, you definitely don't need to be an IT expert. It helps to have some IT knowledge/background, but you don't need to be an expert. Since it meets the Pro AV primary use case right out-of-the-box, this makes it easy for our smaller projects. Then, for setting up a DHCP server, creating multiple VLANs, and the typical configuration, most technically adept individuals can walk through the simple setup in an hour or two. The documentation from NETGEAR is pretty good as well. In most of our cases, you don't need to be an IT expert. When you're getting into more of the advanced features, such as quality of service and connecting to customer networks, then you definitely need a little more network background. However, that will be with any product.
If you are turning on some advanced features related to quality of service or doing routing traffic between VLANs, it is a little confusing at points, specifically the multicast running with ping. Some of those advanced features is where it does get a bit confusing because there are so many different options.
From a network configuration standpoint, most of the time I work remotely. We have our technicians onsite installing the AV equipment, then I will connect through their PCs and go to the switch. Normally, when I'm pulled in for switch configuration projects, it is between one to three hours, depending on the complexity of the project. Smaller projects, where it's a single conference room or a couple conference rooms, that's one to two hours. When it's a larger switch or environment, typically that goes on for two to four hours. That's about half the time I normally spend with competing products.
The implementation strategy varies depending on the project. Since we have such a wide range of projects and they differ a lot, I've created a basic standard for us and we modify it from there. So our standard typically is that we have video transport on one subnet, audio transport on another subnet, and then normal communication over different devices on another. It's somewhat standardized but we do have to modify it to a certain extent.
When we spec NETGEAR projects, the time it takes to deploy it for a project is a lot less than projects where I would normally spec an Extreme Networks, Cisco Catalyst, or enterprise grade switch,. The configuration time where I'm involved in is typically about half compared to other vendors.
Another return on investment are cases where we are in a bid and have to be competitive with other AV vendors. These switches give us an additional option and a little leg up because we get more features and capacity compared to if we went with a higher grade or enterprise grade switch.
I would give the solution an eight point five (out of 10) for price to performance. The performance is really good. It fills in a hole that other vendors have had for a while. What you can do with this switch for the price, it is hard to match using another vendor.
From a price perspective, the solution comes in higher than a small business product from their competitors. The solution is a bit higher, but it's a fraction of the cost compared to an enterprise switch. For example, a Cisco Catalyst can run approximately $13,000, where their Small Business Series may run $800 on the Cisco side. With NETGEAR, it falls in around the $1,000 to $2,000 range for most of what we use it for. Essentially, at this price point, you're getting a lot of enterprise grade features (e.g., that you would on a Catalyst) on an M4300.
Comparing the NETGEAR switches to their competitors in the enterprise space, they are on the cost-effective side. A lot of the features that they have are enterprise-centric, depending on the switch you go for. Most switches are between $1,000 to $3,000. Some of the larger switches get bigger or more costly. These are not small business class costs, but they're in that lower mid-range cost-wise. However, the features that you get are hard to match for the price.
It fits into the Pro AV space better than a lot of other competitors. The benefit to that is their ordering structure is super easy compared to their competitors. You have one or two SKUs and don't have to fight to ensure you have the correct licenses, extra pieces, or parts. From an ordering standpoint, this makes it super easy for our different project engineers.
We use a bunch of different vendors depending on customer preference and projects:
They are on par with other AV switch manufacturers, e.g., Pakedge, Cisco Small Business Series, and Extreme Networks. Though, they are closer in cost to Extreme Networks. They are more in the mid-range from an AV product price, maybe a bit higher. You can't beat their features compared to other vendors in that product range and capacity. AV specific only, they are mid-range price-wise.
Pros for NETGEAR Switches:
Cons for NETGEAR Switches:
It's a good switch. The only recommendation that I would have is to put in a wizard for some of the more advanced features. Outside of that, I'm very happy with the product. It does fit in a hole that's typically been missed by a lot of switch vendors who are not targeting the Pro AV space, like NETGEAR is. I would rate the product between an eight point five and nine (out of 10).
We are working with NETGEAR to train our employees on the product as well as get a closer relationship with them. It is more than just buying the product. We are working with NETGEAR to help develop the product a bit as far as referring back to them what we've seen in the field. Then, they're helping to train some of our offices on how to use it.
We are a collaboration in AV design and integration company. The primary use for switches in our organization is anything AV related, control, streaming media, audio, collaboration, etc.
Our company is only commercial. We don't do any type of residential services. Our company only deals in commercial. I personally only deal with those larger projects. We use NETGEAR switches with video wall applications, for high intensity, high bandwidth streaming applications, and in mission-critical situations. The amount of switches and displays depends on the size of the project. I just designed one that had five switches recently, but the amount can range depending on the size of the project and building. While it depends on the size of the project, NETGEAR's stuff is scalable to use with any size project.
We don't necessarily have users in our company because we sell the solution. We have multiple clients throughout the country that we put the solution in based on their AV needs.
We are using the M4300 platform.
We have been able to standardize on a few of the major vendors. This has increased our efficiencies. We have been able to provide configurations on switches that we recommend. It's an easier configuration or setup process for our guys out in the field who are installing this stuff. Thus, we have been able to standardize on a grouping of switches, which helps speed up the process with our testing, quality control, and installation out in the field.
Netgear is the only switch manufacturer with a marketing push into the AV marketplace. They are the only major manufacturer out there who is testing and looking at what the AV requirements are as far as streaming capabilities, high bandwidth, and some of the stuff with new AV technology. They are designing switches to better support this.
NETGEAR solutions are very easy to use. The command line language and structure are very similar to what Cisco has. They have a fairly intuitive GUI for their system. Also, their command line structure is very similar and straightforward in its programmability.
The big winner for NETGEAR is their modular switch: the 96X version. That is something that you don't see in the market anywhere else, except for Cisco who has it at a high level for a high expense. The ability to customize your own switch with their modules is a big plus for what we do in the market right now. Instead of having to piece together standardized switches, trying to make something work, or fitting the design into the mold, the modular switches are aware that you can make a mark in the industry because you purchased one switch and design with different modules added and removed later on for functionality.
They need to continue moving forward with their consulting in the AV realm to find out what is needed. They are some differences in the M4300 line and the larger M4500 line right now. They could produce a 1 Gigabit variety that could be a bit cheaper that might fit into that, since the majority of the projects that we see are still in that 1 Gigabit bandwidth threshold. Along with that, a great option would be if it would provide the same modular ability on a lower level.
The only true con for NETGEAR is they are known more for residential applications, wireless routers, wireless pieces, etc. They don't have the reputation of a Cisco or Extreme on the enterprise side. That is the only real "X" against them right now. They have a business portfolio but they are not ranked as high as a Cisco or Extreme piece. They are working on this, as they don't have the name brand loyalty or recognition in the enterprise space that the other vendors have.
We have sold a number of NETGEAR switches in the past year. They have become one of our recommended switches in the last four months. I've been with the company for about a year. We have recently standardized our recommended switch manufacturers and platforms. NETGEAR switches have become the recommended switch for us in the last four months.
The model is very stable. I have had one here in my own test lab for four or five months running different configurations, resetting, or loading new configurations. I haven't had one problem with the switch. Their switch compared to some of the other vendors is a lot quieter when installed. In an office space, it's a lot quieter than the Extreme or Cisco switches.
Countrywide, there could be 200 to 250 people performing different installs that may include NETGEAR switches. It just depends on the project and its requirements.
We don't have NETGEAR in our internal organization. We do have some NETGEAR in our test lab. We have a lab with all of the vendors that we recommend where we do all of our own internal testing. We also have the same setup in some of our quality control locations for testing.
NETGEAR's technical support on the ProAV side for the M4300 is very knowledgeable on the NETGEAR product. They also do their own independent testing with AV gear out in the marketplace to understand how it works. They are very intelligent and knowledgeable on how their product interacts with the AV marketplace and products out there. Their knowledge stretches beyond just their independent NETGEAR switches, going into the market and what those switches support. I have had the pleasure of meeting them and they are professionals with high technical capabilities.
They have a standard warranty for what is on the market. Their support on the 480 side is exceptional compared to what is standard on the market right now.
The initial setup is fairly straightforward. Depending on your company's individual standards, the unit can work straight out of the box if you want. It is very plug and play with little configuration. Depending on the size of the project and complexity, the GUI is very intuitive on setup. Also, the command line structure is very straightforward and similar to what people know from Cisco so they can do the setup via command line easily.
They have their setup for little to no configuration on switches that does work well out-of-the-box. That is not our particular use case. For security reasons, when we are setting stuff up, we have our own network standards which are a bit more strict than what they do. For their setup, it is great. Their out-of-the-box solution with minimal configuration is designed for the majority of the AV world to build a high-bandwidth, streaming system rapidly.
Deployment of this switch is fairly quick for us since we have base configurations that we use with all of our network standards. The switch can be deployed very quickly. The exact time frame depends on the size of the project. Single switches can be deployed in 15 to 20 minutes. Multiple switches can be deployed fairly rapidly, but it depends on the size of the project.
For our implementation strategy overall, we have a set of standards that our company has used and approved. Those standards are already built into generic base configurations for all of our switch vendors. Therefore, whenever we receive the product, testing it, or setting it up in our quality control centers, our technicians onsite can use that base if they load it into the switch. Then, they can have that switch ready to go in 10 to 15 minutes max. Afterwards, they are able to test the traffic and streaming of the product outside of that, and we are able to test the function of the AV equipment without worrying about the switch configuration/function.
Depend on the size of the project, depends on the level of IT expertise needed. NETGEAR has made it simple for non-IT experts to deploy a single switch configuration rapidly without needing a lot of knowledge of switch configuration and terminology. For a single switch deployment, NETGEAR has made it easy for someone to deploy it without needing a certified network person to do it. When you get into the more complex and multiswitch pieces, then you will need either a network certified person to do that or lean on NETGEAR's pro AV support since those guys are fantastic in their knowledge and setup of IT stuff. They are always willing to help.
Our customers see return on investment when going with NETGEAR. When you are looking at some of our multimillion projects, the cost savings on the front-end is a big deal with clients. When using NETGEAR over a Cisco, there is generally a large cost savings in the infrastructure piece. Our customers can see that initial cost savings. Then, having a enterprise-rated switch in their systems saves them cost over the long haul. If they go with a lesser name vendor or manufacturer in the market (and there is a number of them), the reliability is not there. Reliability adds value as well.
At its price point, nobody else can compare to what NETGEAR is doing at that 10 Gigabit bandwidth level. We are not seeing a lot of 10 Gigabit need right now in the marketplace. Though, we have done a few projects which have required it. We are still sort of at the 1 Gigabit requirement for the majority of our projects. Honestly, NETGEAR's 10 Gigabit offering has a better value than some of the other vendors' 1 Gigabit offering.
Compared to other large names in the marketplace, the price of NETGEAR's product is extremely cost-effective compared to what Cisco or Extreme offer.
NETGEAR as a product versus an AV matrix switcher is far cheaper in its design, but it is sort of an apples to oranges comparison.
I'm certified at the professional level in Cisco. I have also used Cisco series switches, Extreme switches, and Aruba/HPE switches. I am familiar with all four different manufacturers of switches.
NETGEAR has a high-level enterprise product in the 4300 series. Comparable to the Cisco Catalyst platform and Extreme Summit platform, NETGEAR has a much higher value option. Therefore, you are getting the same functionality for a better price point than you would with a Cisco or Extreme switch. They also have dedicated AV support which neither of the other two vendors have.
NETGEAR has a very high rating for price to performance compared to other vendors in the market. For example, Cisco's pricing is exponentially higher than NETGEAR for the same performance.
The difference is NETGEAR is a very cost-effective solution with the same internal capacity that some of the other vendors have. Functionality-wise, the switch works just as well as a higher-priced Cisco switch or higher-priced Extreme switch. The reliability is there. NETGEAR is selling a variety of models and the addition of the modular switch is a huge advantage in the marketplace. Other vendors haven't paid attention to the required uplink needs for larger AV and streaming deployments. NETGEAR has a pretty good feel for the pulse of the industry as a whole and their development toward higher capacity uplinks and bandwidth is exceeding what the other vendors are doing right now.
I am very familiar with Cisco Meraki. It is a great solution. The issue with Cisco Meraki as a solution in an enterprise is the cost and what's needed for the streaming platforms. Meraki isn't as focused on the uplink requirements for the AV collaboration industry like NETGEAR is.
I'm familiar with Ubiquiti, but we don't use or quote them at all because we feel like they are more of a residential product than an enterprise product. Therefore, we don't quote them for any of our projects.
There are some new vendors who are advertising in the market, like Luxul. These are new brands who have come from the residential side and are trying to push into the AV market. They don't have the name recognition that NETGEAR has and we have seen some issues with their reliability.
Part of the reason that we recommend NETGEAR in our organization is their M4300 platform is equivalent to what Cisco produces in their Catalyst solution and Extreme produces in their Summit series, as far as functionality. The name, NETGEAR, is known worldwide; it's a big vendor with a large support base. It is a quality product because it has the name behind it.
I would tell anybody looking for switching solutions for their AV platforms to take a strong look at the NETGEAR M4300 platform, specifically their modular unit. It allows so much customability in the design and you are not stuck with trying to piece together multiple switches to get the functionality that you need. I really think that their modular switch is a game changer in the marketplace.
In the marketplace, we are putting this product into a lot of our projects. As the need arises for network products, NETGEAR is one of our recommendations for our designers for the design of their systems for our clients. It depends on what the client needs. If clients are open to it, we will put NETGEAR in. Some clients are restricted in what they can use. The majority of clients, from what we've seen, will allow whatever type of AV network we recommend for them.
The product is great. There is some room for improvement in some of their models. I would probably give the product line an eight and a half (out of 10). Their focus on the AV industry is long overdue from any vendor. As the AV technology moves towards being more IT based, which it has over the past five or six years, NETGEAR has been positioning themselves well to take a big piece of that. Their joining with SDVoE is a big deal as well, so their name is displayed prominently within that organization. The AV industry as a whole is taking notice of what they are doing.
Kevin, I would like to personally thank you for your robust, fair and positive review of NETGEAR Switches for ProAV applications (In particular M4300-96X). We appreciate the feedback and continue to strive to be the market leaders in Switches for ProAV applications with PoE, and high-bandwidth streaming of AV over IP multicasting and distribution. Feel free to reach out to me our ProAV technical team at ProAV@NETGEAR.com any time you or any other ProAV integrator needs assistance in deploying and designing AV over IP networks.
-Bret from NETGEAR Business
We're an audio-visual systems integrator so our main use case is supporting AV systems. The main reason we're focusing on NETGEAR is for AV over IP solutions.
The environment that it's deployed in depends on the system or the solution that the customer is looking for. It could be as simple as just a single switch that has multiple hosts attached to it, or it could be a more complex system that has multiple rooms where all of the room switches would connect back to a central core switch.
We use NETGEAR for our customers' solutions. We don't have it deployed internally yet so there aren't actually that many people in our company who are using it on a day-to-day basis. They just configure it and get it set up and installed at the customer's site.
The out-of-the-box IGMP functionality has improved our organization because it is such a time-saver for our technicians. It means they don't have to worry about the extra setup that most other manufacturers require on their switches. They're able to just power them on and to plug in and start configuring the AV devices, rather than worrying about configuring the network. Organizationally, that saves us a lot of time on how we deliver projects.
The most valuable feature is definitely the fully functional IGMP snooping and querier, out-of-the-box, that the switch provides. With most if not all switches that we've worked with previously, at a minimum you have to enable a couple of different options. With some switches there are several things that you have to enable. It can be cumbersome for AV techs who don't have much experience working with switches to configure those things, and difficult for them to troubleshoot. It's really a good feature to have that stuff enabled and fully functional out-of-the-box so that they don't have to worry about configuring any of that stuff.
Overall, the switch is very easy to use. Because they have the IGMP fully enabled out-of-the-box, in most cases an AV technician won't even need to configure anything on the switch. But in the event that they do need to configure it, their switches have a really nicely laid out, consistent web user interface that I think is pretty intuitive and easy to use.
The AV over IP works great as long, as the network is configured correctly. If you don't have the IGMP querier and snooping set up correctly, you can very easily flood the network to the point where it becomes unusable. Also, especially when you use multiple switches, you have to be very aware of how much bandwidth you need to connect the switches together.
The SDVoE also works great. It's just another type of AV over IP, so again, as long as you have all of the multicast stuff set up correctly, and the appropriate bandwidth between switches if you're using multiple switches, it works great. SDVoE is very easy to use. You get all of the value of being able to put AV on the network and all of the flexibility of it. So far it's been pretty easy for us.
And the warranty is one of the most compelling aspects of the NETGEAR switches. Other manufacturers would charge a lot of money for the exact same warranty that is included in the price of the switch with NETGEAR.
One thing I have asked for, something that NETGEAR lacks that I would love to see — and from what I understand it's in the works — is a REST API to programmatically interface with multiple switches. That would be a great feature.
We got this switch about six months ago.
The stability has been great. I haven't experienced any issues.
The scalability is another aspect of the NETGEAR platform that we find very compelling. The M4300, on its own, isn't super-scalable, although the M4300-96X is pretty scalable. But when you combine those with their 100 GB switches, it becomes extremely scalable and you can make very large systems.
Technical support is excellent. I've only actually had to contact them once, and the one time that I did they were a pleasure to deal with.
Before using the NETGEAR switches we used Cisco Catalyst and their SG small business series, as well as Extreme and Luxul. We still offer Cisco and Extreme, specifically when our clients request them.
We went with NETGEAR because somebody from NETGEAR reached out to our director of engineering to set up a meeting. That was when they were first pushing into the pro-AV space. Our director of engineering brought me into that meeting. When they laid out the functionality of their switches and the price point, with maintenance included, we thought it was a great fit for the solutions that we sell.
There are two things that jump out at me as differences between NETGEAR and Cisco The first is the price. The NETGEAR switches that have all of the features that we need are significantly lower in price than Cisco. And again, the maintenance is included for free, whereas maintenance has a pretty hefty price tag associated with it with Cisco. The second is that NETGEAR is putting an increased focus on supporting the AV integrator market, and that's something that we take a lot of advantage of.
If you're deploying a single switch it can be done in a matter of minutes. You just take it out of the box, put it in a rack, and power it on.
Once you start adding multiple NETGEAR switches, it's not any more or less complex than doing so with other manufacturers' switches. You have to follow basic guidelines for making sure the VLANs are consistent across the switches and making sure that the interconnectivity between the switches has been configured correctly.
Our standard implementation strategy, when going into a new deployment, is that we have a set of base VLANs that we normally configure on the switches, and then a standard strategy of how we interconnect our switches. We try to replicate that as much as possible on each job.
It takes just one good network engineer for deployment, at least for the network part of it, including configuration. And similarly, it takes just one for maintenance.
If you're deploying a single switch, you definitely don't need to be an IT expert to deploy it. To monitor it and troubleshoot it you do need to have some amount of IT knowledge, but I don't know that you'd need to be an expert.
The systems work reliably, and they work well, so that's a good return on investment.
The price-to-performance of the solution is very good. You get very high performance for a low cost per port. Compared to standard AV switching, NETGEAR is probably the best value out there.
My advice would be: Don't be afraid to look at manufacturers who aren't the big names in networking. You can find switches that will meet your needs without having to pay a premium for it.
What I've learned from using this solution is that it's possible to provide great features in a network switch without having to pay a ton of money for it.
The 10 GB switching is something that we're starting to see more and more of, especially as the costs keep coming down. In our company specifically, we actually do a lot more of 1 GB than 10 GB. The 1 GB AV over IP solutions are primarily what we're delivering to customers. We haven't much need to use the 10 GB solutions.
We use the switch as part of commercial AV large format displays, video walls, and high-capacity HD real-time displays. I don't honestly know, off the top of my head, what the number of displays would be. I typically just handle the network side of things so I'm not sure how large those installations have gotten. But once you move past having a single switch and you go to multiple switches, it does start to get increasingly complex to properly configure the network, as does the troubleshooting if the need arises.
They do offer a network monitoring tool that we plan on looking into more. We just recently got it set up and installed. That is the next thing that we'll be looking into, to see how much we can utilize it.
I would rate NETGEAR a nine out of 10. Once they get that REST API rolled out then it will be a 10.
The primary use case for this switch was for when we were involving the more intensive AV over IP stuff, specifically the SDVoE products that NETGEAR has partnered with. The reason that we picked them over competitors was knowing that they were one of the founding partners of the SDVoE Alliance, which gave us a lot of assurances that the product would work well in this type of deployment.
In our experience, any type of AV over IP stuff has always been plagued with some sort of network hiccuping, and there is always a big learning curve. Therefore, knowing that NETGEAR specifically worked with the SDVoE Alliance to make it work, this gave us a lot of confidence going into this project.
The use case was for a high school's distributed audio/video system. So, it ran audio/video in multiple gymnasiums, gathering spaces, and small collaboration rooms.
The reason that we went with SDVoE is the amount of sources and destinations were high enough, where if we were ever going to do it over traditional HDBaseT or some type of matrix switcher, then it would've been some crazy card loaded thing and I would've had to mix copper and fiber. It was enough that if we had to get into a 32x32 matrix switch, and at that price point, I was like, "This is silly, let's just go AV over IP, then we have no limitations or concerns with our inputs and outputs. We also have no risk of them adding a thirty-third input, then throwing out that switch and having to buy a whole new one."
In this specific case that we've used it for, we replaced a video matrix switch with it. The original design from the bid was to use a big 32x32 matrix switch. We decided that since we are doing a bunch of other network stuff here as well, in terms of control and audio, why don't we do audio, video, and everything over IP, putting everything on the same switch. So, instead of having 14 different devices to manage, I have five. It worked out really well in the long run.
We use M4300-96X and M4300 48-Port PoE 1Gb switches. At the moment, we are just using this with one customer.
If our company was going to buy a new office and deploy a bunch of stuff, it would be one of these switches that I would purchase, especially because you're able to stack different models and types, then manage it nice and easily. I could see, as a network administrator, the ability to look at your entire network from one page and have the ability to diagnose and fix problems in one area. That would be fantastic.
We did a deployment where we were running about a 10Gb video endpoint sources, so we were utilizing a much larger amount of backplane bandwidth than we were used to using. We used the 96X as the core switch, then stacked it with the other single gigabit switches. So, knowing that the 96X had more than enough of backplane bandwidth than anything we could throw at it now or in the future, makes us confident that we were going in the right direction. Not to mention, the 96X was one of the only switches that I could find that would do 10Gb with POE over copper, which was a hard fast requirement for our job.
Honestly, getting the 10Gb to work was simple. Just follow good termination practices in terms of your fiber and your copper, then it worked flawlessly. For us to have a system where we can run a 4K video source virtually anywhere in a building without having to worry about really expensive matrix switchers, etc., this is the way AV is going in the next little while. In this project, we knew that we were ahead of the curve, and there was no chance of running into bandwidth limitations, or anything like that.
It wasn't a feature that I knew I would need, but once we deployed it, it came in very handy. You can stack different models of switches. The fact that we can stack the 96X, which is the modeler switch for 10Gb cards or 40Gb. We can stack that with the 1Gb PoE 48 port switch. The ability to mix and match is invaluable. So, we didn't have to run massive super extensive switches in the data closets where it wasn't necessary. Being able to manage it all from one place, as all your network configuration settings went live across your entire building from one management console was really handy.
Since this is my first time working with this specific switch interface, the interface was pretty intuitive. The only area I found a little bit confusing was how they separated IGMP. So IGMP integration could be found both in the switching area of the switch, but also in the routing area of the switch. Therefore, it wasn't super clear which of those did which. As a beginner with the switch. it was a bit confusing at first to know, for example, "Where do I need to set this up? If I'm doing this, why does this work, and why doesn't this work?" Otherwise, the interface of the switch is pretty simple. I just found the IGMP a bit convoluted.
I was able to reach out to another guy who had used this particular switch in the past. He sort of explained some of the nomenclature that NETGEAR uses to explain things. It's just different from some of the other (especially lower-end) switches that I've worked with. It is just finding out how people explain their particular way to doing things.
The IGMP specifics of the web management console could use a bit of clarification. This is sort of a specific thing. Every switch manufacturer has their own idiosyncrasies, like managing Dell switches for QoS, I find to be really weird. However, QoS on the NETGEAR was brilliantly easy and super self-explanatory.
I would like an email notification in case of errors or failures. If it was possible for the switch to email out an error log or notification note, especially in cases where we have the switches offsite (on the other side of town), then if something was to go wrong, it would be great to know about it before our client goes to use it for a big event, and it doesn't work. While I know that it does do SNMP, which is sort of standard, in the AV world, that is not always an option for us. We are usually running our own little network box and don't always have access to an SNMP server. We may just have simple Internet access or something similar. This is a very common feature on other managed equipment, like control systems, projectors, and certain power management devices. These have that email notification built into them.
A use case that I can think of is say somebody accidentally cuts an uplink wire between two switches. It would be fantastic if your core switch or one of the other switches could notice that disconnect and fire on an email to the manager, or the client, saying, "Hey, we've detected this problem. It happened at this time and date." Instead of having to run around the building trying to find out why things aren't working, you could have that information from a service standpoint ahead of schedule.
So far, in the year that they have been deployed, the switches have been pretty maintenance free. It does depend on your location. If it is in a dusty location, you will want to get in there and give it a cleaning every once in a while. However, the firmware updates and monitoring are nice and easy.
The only issue that I have ever had was after a power outage. When the system came back up, the IGMP querier didn't elect properly. Then, I had to dive into the web console and disable it, then enable it for the querier to come back up again. That was the only hiccup that I found, where I could see the settings were correct in the switch, but for reasons that I couldn't quite figure out, it didn't actually elect a querier. So, this caused some broadcast storm issues on the switch. Once, I re-enabled it, it worked fine.
You are not limited in terms of stacking ports, and especially, if you're using the 96X as a core switch, the scalability, I could see this being very large. If you're using a type of a hybrid topology with a core switch going out to multiple switch stacks, or something like that, I could see the scalability of this being very good, especially considering the type of backplane switching capacity on the 96X.
Our customer uses it virtually everyday. As for expansion plans, it is used in an educational facility. Therefore, plans for expansion are always there, but they only happen when there is funding available. They are planning on adding additional display locations into other areas of the building and the ability to live stream from any of their sources out to YouTube and other sources. There is definitely talk of expansion and potential upgrades to the 4K sources and displays in the future.
We are using 15 percent of the switch's capacity right now. We are in no rush of maxing out the equipment.
My first experience with NETGEAR tech support wasn't fantastic. When I was having issues trying to get the IGMP sorted out, I called tech support. They wanted me to pay to talk to the tech support, and I had literally bought the switch two months ago. I expressed my frustration to that. I was like, "There is no warranty and no actual support for the product that you just sold me?" That is when I involved a a guy who was much smarter than me out in Toronto, and had worked with these types of issues before.
Eventually, when I posted on the forums, however, I had great support. When I posted on their NETGEAR forums, I received some emails and phone calls from NETGEAR tech support. They had me to do some packet captures and send information. From what I know, they actually based one of their firmware updates on some of the issues that we were having.
My first instinct when I have tech support issues is to try to get somebody actually on the phone, and getting through to the right person on NETGEAR's general number was a bit challenging. However, when I reached out through their web forum, it was pretty good. Not only did I get some great advice and support from fellow NETGEAR users, but I also had engineers directly following up with me. Then, the same person that emailed me was also the person that called me, so I had a single point of contact from then on, which was nice. I wasn't caught in a customer service black hole.
The performance, expandability, and price point comparison, along with the redesigned part of the spec, made a convincing case to switch to the 96X. There was also AP over IP, in terms of how it manages audio and tracking from video. When we were able to show the cost and performance benefits to the client, they were onboard.
The initial setup was pretty straightforward. I don't have a lot of networking background, and I was able to get it up and running through either the intuitiveness of the web console or online documentation, which was pretty reassuring.
I spent probably about three days getting the network stuff configured, then another day doing deployment and commissioning. Setting up the switches was pretty easy, but making sure that the switches worked with the 47 different devices that I had a connected to it, that is where most of the time took.
When the SDVoE installations are configured correctly, the performance is amazing. Depending on the specific video equipment that you are using, the switching is either literally instantaneous or fairly fast and glitch-free. If somebody were to tell me this was video over IP, I wouldn't be able to notice. There is no artifacting, no compression, nor latecy. For mission-critical, high-end video, SDVoE is the way to go.
If it were just an SDVoE situation, I could literally plug it right out-of-the-box and go. In our particular installation, we were also using Q-SYS audio over IP, Dante, and some other control systems on the same network. Therefore, there is a bit of configuration to get all of those different protocols to play well on the switch in terms of managing QoS, managing different versions of IGMP, and making sure the filtering wasn't causing packets to get lost. However, once it was configured, it was nice and stable. It's been running for months without any issues and no downtime at all.
I had a consultant out in Toronto who helped me out with some of the more detailed IGMP configuration issues, but it's was mostly just me.
This switch isn't for the DIYer. A DIYer should get one of those easy cloud managed ones, like an Ubiquiti, etc. Because if you need this switch, you're probably doing a type of deployment where you need to have some network jobs. You don't need to be the guy who does everything through a terminal or certified network specialist in order to set up the basic settings, but some experience using managed switches is definitely an asset.
We had our goal: a multiroom rather large deployment. We shop tested everything before we deployed it onsite. We had all of the switches set up and linked with fiber and connected to as many of the devices that we could. We ran it through a mock setup and sort of torture tested it to see if it would survive power cycling, brownout, or devices connecting and disconnecting.
We wanted to do this because the site was rather large and having to do this type of servicing and testing when everything was deployed would have been really problematic. We found and addressed a few small idiosyncrasies that would have been very challenging onsite, because some equipment was stored up in ceilings or in areas which were hard to access.
The real return on investment is the ability of future scalability. Knowing if their building grows or as their AV and IP needs in the building grow that we can easily accommodate it. What is bad about the old way of doing AV is that when you max out your equipment, the only way to add more is to usually throw out that piece of equipment that you previously bought, and buy a new, bigger piece of equipment, then go from there. This has much higher equipment costs. There are the reconfiguration costs and the installation cost. If you're a dealer, it's always great to make a lot of money, but the way that we like doing business is to try to find the smartest, best, long-term solution for our clients.
For example, if they want another projector, then we will throw another projector in. This one is SDVoE compatible. Great, then we will just plug that projector right into our AV network, and we're done. There are no extra cards to buy. There is no matrix switch to switch out for something bigger. There are no worries about whether this device has to be Crestron, because we have a Crestron switch, then we have to have to buy a Crestron from now until eternity. The fact that SDVoE is an open standard will definitely make things much better in the future.
It was an initial, single purchase for us. For the three switches, because I had the 96X and the two 48 port single gigabyte ones, then all the cards, etc. The total price on it, which may be a little on the low side, for the client was around $16,000 or $17,000.
In terms of the NETGEAR stuff, there weren't any surprises. The costs were definitely fair, especially considering what we were replacing. For the equivalent performance from a non-AV over IP solution, it would have been easily been in the $40,000 range. Comparing it to standard AV video switching, the price was very good, especially considering now they can add-on without any massive additional costs.
When I started looking around at other competing options, the price to performance for the NETGEAR M4300 was above everything else. For what we needed, especially with the 96X where we can add in additional cards later, this saved our clients easily thousands of dollars on this install. We only needed eight or twelve quarts of copper, but they do eventually want to add some more in the future. So, instead of having to buy a 10Gb switch with copper and PoE with 48 ports, which would've been an amazingly expensive devise, I could buy the 96X and put in the two cards and load the fiber that I needed. I could do fiber and copper in the same switch, which is just brilliant.
Depending on the size and scope of the project, we might use a different switch. For our smaller, simpler projects, we are typically using Luxul because they are very inexpensive and a decent performing switch. They also have some certain form factor things that we like to have, such as all their ports are on the back. With some of our clients, I would rather not have to touch their network, so not having anything to physically plug into on the front of their equipment practices is a big deal. Then, for some other QSC specific stuff, they have some preconfigured switches from Dell that we've used just from a warranty and service standpoint. E.g., if the manufacturer provides and preconfigures the switch, they'll warranty any switch issues, which is, for us as a company who provides service, a big deal.
For this project, I looked into a few other options, like Cisco. However, all the information that I could find on them, like their pricing, for what I needed was not competitive. Because this was an SDVoE project, I felt much more comfortable going with NETGEAR. knowing they are one of the founding partners of the SDVoE Alliance.
The advice I would give: Work with somebody, if possible to think about your backbone needs. Think about the network deployment and the design, because the last thing that you want to do is a four switch stack and run out of trunk capacity, switching capacity, or PV capacity. Even though the 96X is a more expensive piece of hardware than the other parts of the M4300, do not discount it as a great solution for a master or core switch.
There is one other guy in our organization who helps in terms of service and support, but for anything network-oriented, it's me.
I would rate the M4300 as a nine (out of ten). I was a non-expert, who felt fairly comfortable configuring and managing the switch. This is a big part of my rating. Also, the ease of doing things, like switch stacking and setting up trunks, which can be sort of confusing and scary, was great.
The available types of of hardware options for the 96X are amazing. In the same physical switch, you can put a 40Gb card, 10Gb copper, 10Gb fiber, and 1Gb copper or fiber, and you are able to hot swap it. It's just killer. There are not a lot of solutions which do this, and not anywhere close to the price point that NETGEAR does.
Josh, what an excellent review of the NETGEAR M4300 product line in an AV over IP deployment. We really appreciate your feedback. on the M4300-96x. Please reach out if you have any other questions or comments.

Chris Stowe, on behalf of NETGEAR Business, I'd like to thank you for your fair and complete review of NETGEAR m4300 switches in a ProAV Environment. Your feedback is appreciated and it certainly helps us make choices on future direction and focus of our products. Thanks for using NETGEAR and sharing your results.
-Bret D.