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Jitender_Kumar - PeerSpot reviewer
Head of IT at Somani
Real User
Cost-effective with good security features but could be more robust
Pros and Cons
  • "This is a cost-effective solution."
  • "The product could be more robust."

What is our primary use case?

We use this product for the entire IT network and for CCTV. We have many integrators and are resellers of NETGEAR Switches, and I design solutions for our customers. Our company is based in India, I'm an information technology professional and we are end users of this product. 

What is most valuable?

NETGEAR has most of the good security features that other switches have and it's cost-effective. 

What needs improvement?

I'd like to see a more robust solution. They need to focus on sustainability and security at the port level with more visibility and controllability of the switch. I'd like to see a warranty similar to that provided by other solutions. 

For how long have I used the solution?

I've been using this solution for 10 years. 

Buyer's Guide
NETGEAR Switches
May 2025
Learn what your peers think about NETGEAR Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is pretty stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The customer support is good. They are responsive, fast, and they're knowledgeable about the product. 

How was the initial setup?

The initial setup is not complex in any way. There's no maintenance required once the solution is deployed. 

What's my experience with pricing, setup cost, and licensing?

NETGEAR is competitive and cost-effective in comparison to Aruba and other solutions. It's not the most expensive, but it's not cheap. You're getting what you pay for. 

Which other solutions did I evaluate?

Compared to NETGEAR, Cisco has lots of other features within the switch where you can include lots of securities. The switches are very sustainable and can run for  years and years if the environment is okay. There are a few securities that we use to build a firewall or some other level where we can put lots of security on the port, as far as the loop and hacking goes. If anything happens in the network, there are lots of things that can be controlled at switch level. NETGEAR has less of these kinds of options. 

What other advice do I have?

My recommendation of NETGEAR to a customer would be dependent on the kind of solution they have, their budget, network size and the length of time they expect it to work. The product is more suitable for medium size organizations. Enterprise organizations generally look for other solutions in that sphere. 

I rate the solution six out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principa6c3f - PeerSpot reviewer
Principal Consultant at a tech consulting company with 1-10 employees
Consultant
We're able to pre-configure a device in the cloud, before it gets deployed
Pros and Cons
  • "The most valuable feature is the fact that Insight is cloud-managed. The whole reason behind it is that there is one central place to manage it. You can pre-configure everything and you can get access to it without having to get onto the client's network. That makes it easy to use and deploy."
  • "There is a technical problem they can't seem to solve. It doesn't support multicast packets. In layman's terms, Mac computers can't print over the network."

What is our primary use case?

We're an IT services provider so we have them installed at various clients' sites, and for various applications. The primary use case is for local area networks.

How has it helped my organization?

We're able to pre-configure a device, before it gets deployed, in the cloud. We don't even have to open up the box, we can just preconfigure it in the cloud. As soon as we deploy it onsite, it automatically gets configured.

What is most valuable?

The most valuable feature is the fact that Insight is cloud-managed. The whole reason behind it is that there is one central place to manage it. You can pre-configure everything and you can get access to it without having to get onto the client's network. That makes it easy to use and deploy.

Remote troubleshooting is good and easy.

What needs improvement?

The remote management tools still need work. They're good, but they still need work.

One of the big drawbacks is that the whole tiered administration doesn't work. They've got a tiered user structure where there is a global admin, and then what they call a manager, and then there is a user. The problem is, if anywhere along the line somebody opens up a support ticket, all the correspondence winds up going to the global admin, it doesn't go to the person who opened up the support ticket. They can't seem to get that changed, even when you tell them specifically that the global admin is not the person dealing with this problem. That's very frustrating.

Another issue, a technical problem they can't seem to solve, is that it doesn't support multicast packets. In layman's terms, Mac computers can't print over the network.

Also, they've got some PoE models, but they need to expand that line a little bit.

Finally, it would be nice to have the ability to have SNMP enabled at the same time Net Insight. I would also like to see integration with Auvik.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It still needs some work. It's got a couple of quirks where it will shut off ports because it thinks there's an IP conflict when there really isn't.

What do I think about the scalability of the solution?

The scalability is good. It could probably go to 100 connections. That would probably be the equivalent of 30 to 40 users.

How are customer service and technical support?

We are a Netgear partner, so we get preferential support. Because we get preferential support, it's pretty good. We've had a few hiccups, but overall, they're good.

Which solution did I use previously and why did I switch?

We were using Cisco and HPE. A big factor in our switch to NETGEAR vs Cisco Ethernet Switches is cost. Simplicity is another. Support is another because the support for HPE and Cisco is absolutely horrid.

How was the initial setup?

The setup is straightforward. It's all done in the cloud and you can manage everything from there. It's a whole lot easier than the traditional way of doing it. Deployment takes an hour, if that.

The best strategy is to preconfigure it in the cloud before it gets physically deployed.

As to whether you need to be an IT expert to deploy it and support your network, it depends on the complexity of the network. For simple applications, no. For complex applications, like multiple VLANs, and QoS, and PoE power management, etc, you've got to know what you're doing to set all that up properly.

What was our ROI?

We see ROI in labor savings. Deployment time is probably cut in half. We're billing for a regular deployment, but it only takes half the amount of time. That's $200 profit for us.

What's my experience with pricing, setup cost, and licensing?

There are two parts to the pricing. There's the pricing of the device itself, which is good. Their licensing model needs work, though. The licensing model doesn't fit the way MSPs do business. They need to revise it to something that makes more sense for an MSP. And here, I'm specifically talking about Insight Pro licensing.

The cost of hardware and additional service is low. That helps our business because it's easier to make a sale.

Which other solutions did I evaluate?

We were aware of lots of other options, but we didn't do any formal evaluation of any others.

What other advice do I have?

If you are an MSP, you should definitely look into it and plan to use it. I would recommend it.

Overall, we're very happy with the product. It's become our standard going forward. But there are some exceptions. One being the tiered administration. The other one is lack of support for support multicast packets.

Regarding staff for deployment and maintenance, it depends on if you're looking at our entire fleet of these Ethernet switches, which is scattered across multiple clients; then it's probably a tenth of a person. If it's one switch, it's less than a tenth of a person. Switches are low maintenance as a device, it doesn't matter whose they are.

We've got half a dozen deployed at various clients right now. And there will be more because we've got projects in the queue.

Overall, I would rate it an eight out of ten. The issues I mentioned that still need to be resolved come to mind, as well as the licensing structure that doesn't really make sense for us.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
NETGEAR Switches
May 2025
Learn what your peers think about NETGEAR Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Elvis Osagiede - PeerSpot reviewer
Information Technology Manager at Itechsolutions
Real User
Top 5
Offers good performance and is easy to deploy
Pros and Cons
  • "The tool is very easy to deploy as it is a very basic switch."
  • "Though the tool's useability is good, it has certain shortcomings where improvements are required."

What is our primary use case?

I use the solution in my company to connect devices together. I have experience with the very basic switches provided by NETGEAR.

What is most valuable?

The most valuable feature of the solution stems from the fact that its performance was okay.

What needs improvement?

Though the tool's useability is good, it has certain shortcomings where improvements are required.

There are certain shortcomings in the stability offered by the product, and improvements are required since I sometimes have to do the power reset.

For how long have I used the solution?

I have been using NETGEAR Switches for a few months.

What do I think about the stability of the solution?

The product's stability is fine. Users should not face any stability-related issues when using NETGEAR Switches. My previous organization has used the product for a very long time, and it was there even during the phase when I was about to leave the company.

What do I think about the scalability of the solution?

The product is easily scalable. With time, I was able to add additional NETGEAR Switches and increase the number of products in our network. You need to have a crossover cable to increase the number of switches, but you can directly add NETGEAR Switches, which is really cool.

I used to work in a library where there were around 127 nodes connected to NETGEAR Switches.

How was the initial setup?

The tool is very easy to deploy as it is a very basic switch. I just need to put in the rack and plug in the cables to it.

For the product's deployment phase, you need to unpack the product and get the product ready to be mounted on the rack. After the product is mounted on the rack, you can plug in your ethernet and power cables and conduct a test.

The solution is deployed on an on-premises model.

From unpacking and unboxing to racking up and plugging the cables, it takes less than thirty minutes to deploy it.

My assistant and I were the two people involved in the tool's deployment.

What about the implementation team?

I deployed the tool in my company.

What was our ROI?

Speaking about the ROI, I didn't have to spend money replacing NETGEAR Switches that had issues, especially in a short span of time. Based on the tool's reliability, the product is good to use.

What's my experience with pricing, setup cost, and licensing?

I wouldn't know anything about the price. I didn't purchase it directly.

What other advice do I have?

I haven't used the tasks for applications under NETGEAR. I have always used the switches provided by NETGEAR.

Stability-wise, I rate the solution an eight out of ten.

Speaking about reliability and uptime, the tool I deployed in my company has been working for around five years now. The product is reliable.

The product is good, and I recommend it to others who plan to use it.

I rate the tool's ease of use an eight out of ten.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2271660 - PeerSpot reviewer
Director Of Operations at a retailer with 51-200 employees
Real User
Top 5
A scalable product to manage a company's internal networking processes that needs to improve on the stability it offers
Pros and Cons
  • "The most valuable feature of the solution is that it is easy to use."
  • "The product's stability has certain shortcomings that need improvement."

What is our primary use case?

My company uses NETGEAR Switches for internal networking purposes.

What is most valuable?

The most valuable feature of the solution is that it is easy to use.

What needs improvement?

The product's stability has certain shortcomings that need improvement.

For how long have I used the solution?

I have been using NETGEAR Switches for more than twenty-five years. I don't remember the version of the solution.

What do I think about the scalability of the solution?

It is a scalable solution.

More than 200 employees in our company use NETGEAR Switches.

How are customer service and support?

I have contacted NETGEAR's technical support for help with routers and not switches. I like NETGEAR's technical support.

How was the initial setup?

The solution is deployed on an on-premises model.

A team of three people formed from those who work as managers, admins, engineers, or developers in our company help with the deployment and maintenance of the solution.

What about the implementation team?

Our company's IT department carried out the product's installation phase in-house.

What was our ROI?

I have seen my company experience a return on investment from the use of NETGEAR Switches.

What's my experience with pricing, setup cost, and licensing?

It is a slightly expensive product.

My company needs to purchase no licenses to use the product.

Which other solutions did I evaluate?

I use D-Link Switches and Wi-Fi routers from NETGEAR.

What other advice do I have?

If the solution can be made available at a better price, then I would recommend the product to others who plan to use it.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Matt Hardy - PeerSpot reviewer
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services
Real User
Top 5Leaderboard
They're highly reliable in a simple environment
Pros and Cons
  • "Netgear switches are highly reliable. We haven't done anything particularly sophisticated with them."
  • "Netgear switches could be cheaper."

What is our primary use case?

We use Netgear switches in a flat network. All the computers are plugged into the same switch. We also have some Power over Ethernet switches from Netgear.

What is most valuable?

Netgear switches are highly reliable. We haven't done anything particularly sophisticated with them.

What needs improvement?

Netgear switches could be cheaper. 

For how long have I used the solution?

I have used Netgear switches for about five years. 

What do I think about the stability of the solution?

I rate Netgear switches 10 out of 10 for reliability. 

Which solution did I use previously and why did I switch?

I used different vendors in the past, including 3com and HP. 

How was the initial setup?

Setting up a Netgear switch was incredibly straightforward in our case because we aren't doing anything complicated. We rack everything and plug it in. It can be done in minutes.

What other advice do I have?

I rate Netgear switches nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1902006 - PeerSpot reviewer
Project Engineer at a tech services company with 1,001-5,000 employees
Real User
Offers multiple port options, is simple to configure, easy to handle, reliable and stable
Pros and Cons
  • "Comes preconfigured and designed specifically for AV."
  • "Lacks switches with additional ports that provide room for new protocols of communications."

What is most valuable?

NETGEAR Switches is great because it comes preconfigured and designed specifically for AV and that suits our needs. NETGEAR offers multiple port options, is simple to configure, easy to handle, reliable and stable. The most valuable feature for us is the reasonable price. 

What needs improvement?

I expect we’ll continue to see an improvement in the configuration which could be simplified further. I would also like to see switches with more ports that provide room for new protocols of communications. It would be great to have more bandwidth.

For how long have I used the solution?

Our primary use case of Switches is for work with a data protocol for audio or AVB protocol for audio. We also use the AVoIP, Dante, and Control.

NETGEAR is a preferred partner for our company which has offices nationwide and offshore. I work as a project engineer for an audio video integrator company.

What do I think about the stability of the solution?

The solution is stable and scalable. You can link multiple switches and create a bigger network.

Which solution did I use previously and why did I switch?

We recently used Araknis and sometimes also use Cisco or Extreme Networks. Araknis is about the same price or even cheaper than NETGEAR, but they do not offer as many options as NETGEAR.

What's my experience with pricing, setup cost, and licensing?

Licensing cost depends on the model and number of ports, whether it’s POE, POE Plus or POE Plus Plus. There are certain Cisco switches that are about the same price. 

AVB licensing is required to purchase separately on NETGEAR and Extreme Network.

What other advice do I have?

I rate this product nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Owner at CableWeb
Real User
Comes with a lifetime warranty and is easy to implement and manage
Pros and Cons
  • "Its setup, usage, and access are most valuable. It is a very easy switch to set up."
  • "There are a lot of systems that are moving into different areas. There are a lot of cloud-based things happening. One nice feature that I've seen in other switches is artificial intelligence on the actual porting. They've got AI technology that will tell you when a port is down. They not only tell you when a port is down; they also tell you when a port is running slower. You can do a cable-fault check, or you can do other checks. It would be nice to have this information in NETGEAR. This feature might already be there in a new release of the NETGEAR's firmware, but I haven't seen it."

What is our primary use case?

We're a network integrator and supplier for our clients. We've installed these switches for various scenarios. We have installed them for core switching and remote switching, and we have also installed them in various standalone organizations where there is no core or distributed switching. There is just the main switch, and that carries the whole network.

In our previous deployment, we've had three NETGEAR 48-port switches that we installed as standalone switches. They were basically managing everything, such as the internet, firewall, switching, and then distribution to the other network.

In terms of the version, I have worked with GS724.

What is most valuable?

Its setup, usage, and access are most valuable. It is a very easy switch to set up. 

It is easy to do VLANs, software upgrades, etc. It is also easy to integrate it with other NETGEAR products.

One thing that NETGEAR does very well is that their switches come with a lifetime warranty, like HP. If a switch has not been neglected or misused, NETGEAR will replace your switch if it fails, which really helps.

What needs improvement?

Its integration with other products can be improved. A lot of time our clients have got an existing access point solution, but they want NETGEAR switching. They don't want to buy NETGEAR access points. The third-party integration would be a big assistance.

There are a lot of systems that are moving into different areas. There are a lot of cloud-based things happening. One nice feature that I've seen in other switches is artificial intelligence on the actual porting. They've got AI technology that will tell you when a port is down. They not only tell you when a port is down; they also tell you when a port is running slower. You can do a cable-fault check, or you can do other checks. It would be nice to have this information in NETGEAR. This feature might already be there in a new release of the NETGEAR's firmware, but I haven't seen it.

For how long have I used the solution?

I've worked with NETGEAR switches for the last six years.

What do I think about the stability of the solution?

Its stability is very good. I've never had a NETGEAR switch fail during all the time I've used them.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

I never had to use NETGEAR's technical support in all the time I've used it. I presume it's good, but I never had to use their technical support.

How was the initial setup?

Its initial setup is straightforward. Deployment is usually fairly quick because it has a very straightforward setup. Your cable runs will obviously take you longer, but deployment is very quick.

The deployment strategy is always to connect switching first, and then as we terminate our points, we connect our points so that people immediately have access to the internet. The strategy is always to first install a firewall, then install a switch, and then install cabling. This way when your cabling is up, your people are already protected, and they're behind the firewall. 

For its deployment and maintenance, you don't need a lot of staff members. Usually, two members are enough. Specifically, if I've got a cabling team, there may be three people, but I don't need a lot of people to do an implementation. I can usually have two people on-site, and they'll implement and sort the switching out themselves. They are usually cable technicians and network technicians.

What's my experience with pricing, setup cost, and licensing?

You get what you pay for. From a price comparison, there are cheaper switch makers on the market that are definitely less expensive than NETGEAR. They give you the same functionality, but they don't come with a name. 

There are solutions like Ubiquiti that are very good. They have the ease of setup, and I find NETGEAR battling a little bit in comparison to Ubiquiti.

Cisco is obviously very expensive, and for a lot of people, it is usually for their core network.

What other advice do I have?

If you're new to switching, then obviously, there is a learning curve, like with any product out there. If you're an existing user of the equipment, it is really easy to use. It is easy to implement and work with. It is easy to run. It is a nice system to work with.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mongezi Njaju - PeerSpot reviewer
Support Engineer and Helpdesk Administrator at Praxis Computing
Real User
Top 5
Aa reliable, scalable and easy to setup solution
Pros and Cons
  • "The solution is reliable and it is easy to setup."
  • "The scalability and warranty should also be improved."

What is our primary use case?

We are using it for a small to medium-sized office with over 60 users. We also had IP phones with firewalls and it was good.

What is most valuable?

The solution is reliable and it is easy to setup.

What needs improvement?

The problem with the solution is that when it is faulty, it doesn't indicate so and the Internet starts to drop. One needs to do a lot of troubleshooting before understanding that a switch is faulty. If a switch is faulty, it should give an indication.

The scalability and warranty should also be improved.

For how long have I used the solution?

I have been using the solution for a long time. We are not using the most recent version because when we checked it, it was out of warranty.

What do I think about the stability of the solution?

The solution's stability is good when the switch works fine.

What do I think about the scalability of the solution?

It is not a very scalable solution. We have an office with 60 users, including IP phones.

How are customer service and support?

I have never contacted the technical support team. I have to go to the local reseller for any issues or queries.

How was the initial setup?

The solution's initial setup is straightforward.

The deployment takes three to five minutes. We need to confirm our company via email first. It takes months to be configured.

What about the implementation team?

The deployment was done by an in-house team. We did it on the Internet because we had qualified switch controllers and technicians. Everything was done efficiently.

What other advice do I have?

I recommend this solution. Overall, I rate the solution an eight out of ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NETGEAR Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free NETGEAR Switches Report and get advice and tips from experienced pros sharing their opinions.