Nutanix Prism Reviews

We use Nutanix Prism to manage our on-prem virtualized data center environment.

Nutanix Prism assists in monitoring our customers' workloads, enabling them to predict when they will require scaling out.

The solution offers a single pane of glass that enables individuals without technical expertise to access the dashboard and understand its value.

Nutanix Prism's user interface for computing, storage, and networking is extremely user-friendly. We can effortlessly utilize the same graphical user interface to monitor and create virtual machines as well as create data storage.

We use Nutanix Prism's automation for upgrades.

Nutanix Prism offers our customers visibility into their data environment, helping to reduce the need for resources in troubleshooting and management.

Nutanix Prism has helped our IT management by monitoring the cluster and automating the installation of software updates.

The solution assists our data protection teams by offering the capability to perform data selection and recovery.

Resource monitoring is the most valuable feature.

I would like Nutanix Prism to have improved integration with third-party products.

The stability has room for improvement.

I have been using Nutanix Prism for three years.

I give Nutanix Prism's stability a seven out of ten.

I give Nutanix Prism's scalability an eight out of ten.

The technical support is great.

Positive

We are currently using VMware and Nutanix Prism.

We implement the solution for our customers.

Nutanix Prism's cost is reasonable.

I give Nutanix Prism an eight out of ten.

Some of our customers have multiple sites, while others have just one, so we deploy the solution across various locations. Two to three people are required for the maintenance of the solution.

Nutanix Prism is an intriguing option for certain clients due to its reasonable pricing. However, it does have stability issues with the software, making it suitable for usage in development or UAT environments. I do not recommend using Nutanix Prism for production purposes.

We use it for managing the cluster and all the hardware that goes with it, as well as for updates, management, and the whole lifecycle of the hardware. That's all done through Prism Element.

We run it in data centers and we use it for big data, ERP, SQL Databases, Exchange Servers, and file servers. Pretty much everything that can be virtualized is running on Nutanix.

Prism has made it much easier to build and maintain our test, dev, and production environments, all of which run on Nutanix. And there have definitely been a lot of time savings when it comes to updating and managing the hardware itself.

It's also allowed us to standardize. We are pushing a lot of the traditional three-tier infrastructure to Nutanix, mainly because it provides single pane of glass management for all hardware. You don't have to deal with different vendors to upgrade or maintain versions of firmware. You just log in to Prism Element, upgrade everything, and it takes care of the whole upgrade process for you. You don't have to speak to different vendors to find out what's compatible with what. It has made everyone's lives, and mainly mine, easier, particularly when it comes to managing hardware life cycles.

It has helped with our IT management efficiency because we do it all from Prism. You don't have to log in to different consoles to perform upgrades. We've gone through a few terrible products before, so in terms of time, it has probably increased efficiency threefold. There's no research that you have to do. It just works.

In addition, we use Nutanix as a dedicated platform for hosting our security infrastructure. They call it free. You pay for it, but there are free hypervisors. That's one less layer of complexity for managing the security infrastructure.

What I like the most are the self-healing and the ability to see everything at a glance, from metrics to the resiliency status of the hardware. As soon as you log in, that's what you see.

With Prism Element, you can do just about everything from a single console. The user experience of the console in Prism depends on what we are doing, but overall, if we bundle together everything that we could possibly do in it, I would give it eight and a half out of 10.

And as you are building out things like protection domains, it lets you see what's connected to what. It lets you visualize where particular applications or particular VMs sit: in which groups, on which cluster and, ultimately, where they would end up if you were to activate a protection domain or migrate workloads across. And in terms of hardware, there's a diagram view that lets you see which disks and which hosts sit on which boxes, what belongs to which models, and the associated serial numbers as well. It does a pretty good job of helping you visualize.

We're running VMware's ESX hypervisor and a lot of networking isn't done in Prism, it's done at the vCenter level. But for the few proofs of concept that I've done, Prism hasn't been a good experience because there's a lot of command-line work that needs to be done to configure the network. The experience with networking hasn't been great. I'm not a big fan of running things on the command line, just because I know for a fact that it can be done easily in something like VMware. They've done a great job of that. I hope that, one day, Nutanix can replicate that experience.

I have been using Nutanix Prism for about seven years.

It's very stable.

The scalability is one of the best features.

Their support is pretty much the benchmark I use when I deal with other vendors. Nutanix support is one of the few vendors that gives you direct access to what they call level-three support. You're not working with a person doing triage who then escalates to someone else who can help. The first person you talk to is the person who will be able to log in and help you dive into the issue.

They're the best I've seen.

Positive

We were a big Dell shop, and we used HPE and IBMs back then. There was a whole mix of hardware to build up a solution. At the time, Nutanix was very compelling. Our existing hardware, the server switches and the SAN storage arrays, had come to end-of-life.

The Nutanix pricing, at the time, was very competitive. It was almost on par with buying brand-new servers and brand-new storage arrays. And at the same time, the cost savings were in the management of the hardware. With Nutanix, you could do everything from the one console that is Prism Element. The cost savings weren't so much when buying the hardware, they were from the reduced cost due to the time saved when managing it.

The initial deployment is pretty straightforward now, but mainly because I know what I'm doing. But initially, it was confusing, and my advice to new customers would be to always engage with Nutanix for first builds. You can't just power it on and expect it to work straight away. But Nutanix has come a long way since the early days when you had to use the command line to build it out.

The time it takes to deploy depends on how prepared you are. You have to get all the networking done prior to kicking off the deployment. It also depends on how big the cluster is. If we're talking about the most basic, three-node deployment, it would probably take two to three hours. You unbox it, rack it, cable it up, and then you need to image the nodes with a laptop. I was the only one involved in the deployment on our side.

The few members of our staff who know how to use it went on a three-day course to learn the administration side of it. I don't know of anyone who just dives straight in, because we don't want them to break anything.

In Australia, we have about three people who log in to it. In the US, there are about five, and in Europe, there are about three. There are two of us involved in the maintenance and some of the responsibilities include logging in, triggering firmware updates, host upgrades, and hypervisor upgrades.

For the first couple of years, we did see return on investment but, over time, those returns diminished because of the price increases.

The licensing aspect is painful. We are told, "This is when you have to renew. This is the serial number and the part number," et cetera. But it's difficult to know where something belongs unless you dive into the portal and search in multiple areas for a particular serial number. The experience over the years hasn't been great with renewing, and knowing what you're renewing.

Also, there seems to be a year-on-year increase of about 5 percent. It doesn't seem like they really reward loyal customers. New customers don't get that penalty, but as you're renewing each year, you get a cost increase, which we're not happy about.

The network visibility and microsegmentation of Nutanix Prism is a feature we don't use. It's an additional feature that you have to pay for.

We looked at moving things to Azure. We also looked at SimpliVity. The other option was simply to buy brand-new hardware from Dell, IBM, or HPE again. We went with Nutanix because of the price and features.

Always work closely with a technical account manager and the sales engineer. If you're deploying from new, or even as a proof of concept, there is a lot of terminology and a lot of functions and features that are new for someone coming from traditional, three-tier architecture. Work closely with them, familiarize yourself with it, and get into a course.

Prism is the management dashboard for Nutanix. I'm in there quite frequently; not necessarily every day, but certainly, multiple times a week, whenever I'm checking on the health of the Nutanix environment.

There are a number of other applications that are tied in, Nutanix products, that use Prism for management, like Nutanix Files, which we use. I'm using it to check on that frequently.

I also check alerts and logs with it, and any kind of maintenance or upgrades that we do are all done through Prism. Anytime we do an AOS or foundation upgrade, or upgrades of whatever products are attached to it, they are done through Prism. 

It's pretty much a one-stop shop for most day-to-day management of Nutanix. The only time you would ever really go outside of it is if you're having some infrastructure problem that would require you to touch the hardware physically.

We're all on-prem. We're not using any Nutanix cloud. We have multiple locations with Nutanix. It's our production environment, which includes web servers, database servers, email, and storage. Our entire environment runs on it.

The biggest benefit is the fact that we can ignore it. Seriously. So much of my day is putting out fires or trying to track down problems, performance issues, or errors. The Nutanix platform has been pretty rock-solid in that respect, so I don't have to troubleshoot it as much. But when I do, I don't have to go digging in a bunch of really deep, esoteric log files and look up commands to enter into a CLI to dig out information from the system.

It has a little "heartbeat" icon. If there is something wrong, it's yellow. If there's something really wrong, it's red. It's really simple to see. I check every morning to look at the health of the system. If I ever see a yellow or a red I just click on it to see what the message is. Sometimes it's more involved and I have to reach out to Nutanix support to resolve things. It's hardware, after all, it has failures. That has happened to us. But as far as the Prism aspect goes, being able to track things down and quickly get a resolution, or at least get a support case open for it, is so much easier than most other platforms I've used in the past.

In addition, the network visibility and the microsegmentation of Prism, with Nutanix Flow, is very simple to set up. Once you've done the bulk of the configurations during the initial setup, the day-to-day modifications that you may need to make in your environment to set up new clients are very simple. You click into the Prism menu that brings you to the network area, plug in whatever IP ranges or VLAN segments you need to set up or move clients into, and it's pretty much done. Compared to doing something on a Cisco switch or even in VMware, it's a breeze.

We also use Nutanix's Data-at-Rest encryption. That's very simple to set up. Encryption is typically very onerous and complex to set up in most environments, but the Nutanix implementation of it ties into the single-pane-of-glass approach. You configure a couple of settings in the beginning, and then you go into your storage and decide what you want encrypted. It's pretty much set-it-and-forget-it.

It has made a big improvement to our overall security posture, thanks in large part to the microsegmentation. The Data-at-Rest encryption for storage is also something that we did not have prior to Nutanix.

It has also definitely helped us to reduce management overhead costs. I spend many fewer man-hours working on the hardware environment, compared to what I spent on the equivalent hardware environment that it replaced. And it has definitely helped improve the lives of our support staff in general, the systems administrators and network administrators.

The most valuable feature is the solution's single-pane-of-glass approach to consolidating all of the various metrics and interfaces that I would typically have to access via multiple screens in other products. The ease of use would probably be the single biggest selling point. I just have to go to Prism and, from the main dashboard, I get most of the statistics that I need at a glance. And I can drill down further in the environment through the Prism interface if I need to.

Nutanix's single pane of glass is very good. It's quite convenient. I'm seeing the concept more in other products nowadays, but when we first started using Nutanix, it was more unique. Nutanix was one of the first vendors I saw that was able to really unify so much of their product into that single management pane.

And the Prism user interface for compute, storage, and networking is extremely easy to use. In terms of the network, once it is set up, other than watching traffic, we don't really change things very often. But when it comes to storage, I can create and extend storage pools, and make modifications to storage. Obviously, I can also see how much storage we're using. I can also make changes to our replication factor, the tiering. All those things are very simple to do. Most of them are mouse-click interfaces. I may have to enter a couple of values, but there's no code or command lines. It's all extremely simple, GUI-based management. The compute is the same thing. We can see what we're using, resource-wise, very easily at a glance from the dashboard. We're able to see if there's any unusual activity such as high CPU or memory usage. We can drill down and find out what's going on with that, with relative ease.

The simplicity that Prism provides is something of a dual-edged sword. It can be almost too simple at times. When there is an issue and something is really wrong, it can make it a little more difficult to track it down because the Prism interface is very limited for drilling down into those highly technical or highly complicated errors. That's usually when you have to break out the admin guide, look up the commands, and log in to the backend hardware. You don't get good, in-depth troubleshooting through the Prism interface.

We have been using Prism for about five years.

I don't think I've ever encountered an issue with Prism that was more than cosmetic. It's an extremely stable management interface.

Prism Element, which is the standalone solution, obviously doesn't scale very well. That's tied to the various clusters that you deploy. But Prism Central, which is their paid product, which makes a single pane of glass out of all of the single panes of glass, is pretty good. If you are a large enough organization and you have a number of Prism Element installations spread out, then Prism Central would definitely meet your needs as far as growth and management go.

In our organization, there are nine departments using it with a total of about 200 users.

Their support is pretty good. I've had a few issues related to support, mostly for after-hours stuff, where I believe they changed some call centers that they used. But most of that has been hammered out by now.

They're good. They've always given quick responses, even if they don't necessarily have the answer I want to hear. I can't fault the speed of the support reaching out and continuing the lines of communication. They keep you up to date on the issues pretty well.

Positive

Before we had the Nutanix platform, we used VMware on bare metal hardware.

The initial deployment was a little rocky. The vendor had a solution team come out and do the build of the product and the configuration. That was done incorrectly the first time, so they had to come back out and redo it from scratch. I'm not sure what the problem was; maybe it was a miscommunication at the time of purchase. But once that was straightened out, it was fine.

In terms of learning Prism, within the first week it was easy enough to have a very basic overview of it. Almost anyone, even non-technical people, could read the dashboard pretty easily. Overall, it took two or three more weeks to get a good, comfortable knowledge of the deeper parts of it. In total, it took about a month.

The maintenance required for Prism is the upgrading that we have to perform on it.

The team that came out was a third-party, authorized VAR. They were not Nutanix employees who did it.

I know that what we paid for Nutanix is comparable to, or a little bit less than, what we paid for a similar VMware environment. In that respect, it's worth the money because the simplicity of the management and the setup make it so much easier from an administrative point of view. It has saved us a lot of man-hours and, therefore, money, by not having to manage the product so much.

Pricing is not something I'm involved with, but it is easy to apply the licenses that we acquire.

I've used Prism Central, which is their paid, upgraded version of Prism, and I found it quite helpful. But, ultimately, the price they wanted for the features that we got wasn't worth it for us. But I can see where it would be helpful for some organizations.

We were looking at other hardware platforms besides Nutanix. Prism wasn't something that we were necessarily looking for by itself, but it was a selling point of the Nutanix platform for us.

Prism is tied into the Nutanix environment. If you're looking at Nutanix as a solution, make sure that you look at the hardware that it's running on and that it meets your needs. That is the one place where we ran into issues. We started out on hardware that ended up being too low-spec for us and we ended up having to get more hardware than we had initially envisioned. It wasn't spec'd out properly in the beginning. But that's not related to Prism itself.

To this day, I don't think I've encountered a product that's as easy to use as Prism is, for everything that it does.

We use it as a private cloud for all of our IT infrastructure, including all the virtual machines for every project. We use it for workflow automation for Kubernetes. Nutanix has automation of Kubernetes clusters, and this is a very important use case for us.

It is used in our organization for every system and application: Oracle Database CDB, security systems, and local systems like our antivirus security system, Active Directory, and our finance system.

We have Nutanix in our main office, and two disaster sites. We run our workloads in a data center where there are physical servers and nodes.

We get better performance from Nutanix than we had with VMware. Our applications work very fast now and that is good for the applications team. Our customers are happy.

Among the most valuable features are the

• reporting
• Nutanix Files
• Nutanix Calm
• Nutanix Flow.
  

Also, Prism Central is a single point to manage every cluster. Everything can be managed in one panel. Everything is there on the main page of the dashboard.

It also provides good visibility into our networks.

In addition, because Nutanix has cost management abilities, we can see how to optimize the capacity of our Nutanix products. We know when our storage will run out and when we need to buy more. This is good for the efficiency of our IT organization. The capacity planning is good. I would say it has improved our IT efficiency by 30 percent.

We have a data protection team and Nutanix Data Protector is good. It really helps by taking snapshots in a short time. Our data protection team's efficiency has improved by about 50 percent.

The security of the solution is also good.

The processing of updates and upgrades could be faster.

Also, sometimes the life cycle management function of Nutanix can't find the latest version of the firmware. The lifecycle management product could be more up-to-date.

I have worked with Nutanix for more than five years.

It is very stable. We haven't had any issues with the stability.

It is scalable.

Every system, of course, has some issues, but every ticket we open is resolved by Nutanix support via the Nutanix portal. The support is really good. We don't have any problems with their support or any unresolved issues.

Yearly, we have a maximum of 10 support tickets.

Positive

Previously, we used VMware ESXi and we migrated to Nutanix because it has better performance and functions, as well as new features. We see it as more stable than the VMware products we used, and more secure. The user interface is also simpler. We chose it and we like it.

It also provides a simple migration process from VMware to Nutanix. We used the new Nutanix Move product and it resulted in a simple migration of the virtual machines from the other infrastructure to Nutanix.

The deployment was complex. We have more than one installation for different projects, but the first time, for our blockchain project, it took approximately two weeks. 

However, it is simpler for new staff to learn Nutanix than to learn other products.

The system is used by our network admin, application admin team, and database team. There are 10 administrators.

The price and licensing policies are advantageous. The pricing is better than our previous product. Management uses the portal to track the licenses and for cost management and it is better than our previous product.

I would definitely recommend Nutanix Prism.

Our company's customers usually ask us about simplification of their virtual environments, and they don't want to go for an external storage option or have a three-tier data center architecture. Our company's customers want small boxes that can handle the complete workload, including the storage, owing to which they prefer the HCI infrastructure. Nutanix Prism is basically used to monitor and manage specific areas of Nutanix HCI.

Usually, my company attempts to provision or propose Nutanix Prism when our customer asks for simplicity in their infrastructure. Simplicity and unified management are options or advantages when it comes to Nutanix Prism. Nutanix Prism is a complete infrastructure solution as it offers reduced complexity and gives users the option to use its unified management capabilities. With the product's features, a user can extract different kinds of reports and what is going on in their environment and infrastructure while having the option to look into how it can be optimized and how troubleshooting can be carried out better. The aforementioned details are the reasons my company prefers Nutanix Prism.

The UI offered by the solution is okay. Some of our company's customers who use the product ask for some granular level reports which make up for an area where improvements are required. If users want to check the top five high-performance virtual machines in their environment, then the tool should provide them with granular-level reports. In relation to the product's reporting capabilities, some features need to be improved.

Currently, there are different products in Nutanix, especially in the area of databases. Nutanix is also working on the AI part presently. The tool should try to consolidate all applications in one single platform and give the customers a good view of all the applications that are being managed by OpenShift or any containerization platform while differentiating them from the applications that are monolithic. The product currently fails to provide a complete view to customers. From an improvement perspective, provision for a complete view might help the product's customers to improve their experience with the tool.

I have been using Nutanix Prism for five to six months.

Stability-wise, I rate the solution an eight out of ten.

The product's scalability features are good. Scalability-wise, I rate the solution a nine out of ten.

Our company deals with certain customers who use HCI solutions from Nutanix and not specifically Nutanix Prism alone. Some government and non-government entities prefer Nutanix products. My company also deals with customers from the healthcare and education sectors who use Nutanix products. Nutanix offers some VDI solutions. Some banks, like Commercial Bank of Dubai, use products offered under Nutanix.

The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.

Positive

Being a system integrator, I have experience with HPE, VMware, and Nutanix. From an infrastructure perspective, my company deals with HPE. My company prefers to use HPE hardware on the software offered by Nutanix.

I don't really engage myself in deployment, so I may not be able to discuss if I faced any difficulties during the deployment process, but from an engineer's perspective, its deployment phase is quite smooth.

The solution is deployed on an on-premises model. In one of the sister companies, the solution is deployed on the cloud. Some of our company's customers who use hyperscalers are considering moving to the cloud solutions offered by Nutanix.

Though I am not a part of the deployment team, the engineers who deploy the product say that it is an easy process. Depending on the infrastructure, which may consist of a small node or a cluster of nodes, the time frame to deploy the product can be a subjective matter, especially since it also depends on different kinds of parameters. Sometimes, the deployment takes time if something is related to the customers' end, where they may want some certain connectivity, but they don't have it. If discussing the product's installation part alone, the deliverables are present to meet the deployment requirements. In general, it takes less than a day to get the product up and running.

It is an expensive software. One of the challenges I have seen is that the subscription-based licensing model comes across as a recurring cost, which makes it an area of concern for our company's customers. There are some SKUs for which, depending on the requirements of our customers, we propose ideas.

I rate the product's price a seven on a scale of one to ten, where one is expensive and ten is cheap.

Our company does have plans to opt for the maintenance services for the solution, but presently, we are in the process of hiring a technical team that can take care of the post-sales area, along with the management and maintenance of the new clusters in Nutanix.

Our company has a team in Abu Dhabi and Dubai. There are four to five people in Abu Dhabi and around four to five people in Dubai. Overall, our company has a team of ten to fifteen engineers to take care of the product. As my organization is a huge company in the UAE, we have different entities working on different solutions. Along with MDS Dubai, another entity works on different solutions from Dell, so our company has engineers from Dell as well. Combined, our company has a good amount of resources when it comes to the technical team.

I rate the overall tool a seven and a half out of ten.

Prism Central is my daily management interface. There's a good overview of the individual clusters that we run.

We use it to take a look at IOPS for disk performance, disk latency, and storage statistics. We also look at the cluster memory resources to make sure that there's enough memory available. We also look at the CPU usage to make sure that there are not any unusual spikes or anything that could be played into creating a boot storm. If you're running virtual desktop stuff and they decide to recompose, suddenly there's a boot storm. We can get a feel for performance at any point in time.

We have four Nutanix Clusters in our environment, and the workloads go from database to general server and compute, applications, web services, and virtual desktop infrastructure. Our Citrix environment is run on a Nutanix Cluster as well.

It's all run in our data center.

We have greater visibility.

It also gives our infrastructure and our server teams better insight into, and controls over, how they stand up servers. Recently, Nutanix allowed templates to be built, similar to the way that VMware does things. Building servers, and eventually, being able to automate those tasks, is something that's going to make things a lot easier for those who build the servers.

And for the end-users who need access and take a look at the console, they can log in and they only have access to exactly their servers. It gives them a single pane of glass. They can see everything to do with their servers. They can customize their own dashboards for visibility into the particular virtual machines that they're responsible for. There's no worry about them clicking on the wrong server, consoling into the wrong box, or powering off or even deleting the wrong server. Those are all very positive things that the Prism interface has introduced to us.

Along with users having console access to those machines, it's great for us to be able to restrict certain users from hitting the console. There are some users that simply don't need to fiddle with it. They just need to see the current run or what kind of statistics their server is showing, or the uptime. They don't necessarily need to log in to it from the console. That's what SSH is for.

As far as security posture goes, we have put better controls around which servers our users can access and what they can do. We did that a little bit within our VMware environment, but not to the level of granularity that we have in Nutanix, with the roles and role mapping.

For me, the most valuable feature is that, when you log in, you have customized dashboards. You can add widgets to those dashboards and you can change the density of certain data points in the dashboards. When I log in, I quickly see where the cluster lies, as far as memory and CPU resources go. I can see how much storage we have left or if we need to consider purchasing an additional node to expand the cluster. That's what I first look at.

They populate the dashboards by default. Adding a widget is extremely easy. It's just a couple of clicks. And customizing the data density is a matter of choosing small, medium, or large. It's like: "What t-shirt size do you want to see?" It's a simplistic interface. Nutanix certainly takes its users, and the user experience, very much to heart.

There are also some great built-in dashboards that allow us to get some customer reporting performance statistics and to get a feel for what the future is. There's some reporting that does a "flash forward" to six months down the road with predictive usage for the cluster.

In addition, I have Life Cycle Management for updates. I'm primarily responsible for keeping the Nutanix infrastructure up to date with the latest code and the Life Cycle management takes care of that in a very small number of clicks. In other environments, I've run VMware with the Cisco offering for UCS, making sure that firmware and software all match up and that they don't fight. That was a pain. Nutanix's Life Cycle Management puts it all in one place and does all that legwork for me. When it comes time to run an upgrade, I click the button. It runs through the pre-install checklist, does a sanity check on itself to make sure that everything is inventoried properly, and then it applies the updates. I can walk away and have supper, or go to bed and wake up the next morning, and it's done.

We also have some disaster recovery and business continuity plans, using Nutanix and its data protection offerings. We have some protection domains that are set up to replicate virtual machines between sites. And that's something that was, once again, very intuitive and easy to set up. Scheduling those jobs and getting the status of those data protection jobs was very simplistic. If something fails, you get an alert email and it tells you exactly where the failure occurred.

We made our initial Nutanix purchase in April 2020 and we've been using it since shortly after that.

I've had no issues with the stability of the system. All of the workloads are replicated between different nodes. If we have a hardware failure, the other node is there to take care of it, and then we can remediate by a reboot or hardware replacement. That's very simple. It is a very resilient solution.

Scaling it is extremely simple. With the planning resource, you can complete a capacity runway report and it will give you a scenario for how many nodes you need to add and, potentially, what models to use. And to expand the cluster, you go into Prism, you click "Expand Cluster," and you find the new node and it brings it in. It's very simple.

If there's ever a question, Nutanix support is always available. They are very prompt in their responses and very knowledgeable. We haven't had to worry about any information that has not been very clear to understand. They do a very good job explaining and keeping things on the level.

I've been involved in several sessions with Nutanix where we look at certain pieces of the interface, whether it be a task list, Life Cycle Management, or the list of your virtual machines. They have asked what data points we want to see for these machines. Do we want to see their IP addresses? Do we want to see the percentage utilized for memory or for disks? They put out calls and they take user feedback very seriously.

However, within the realm of hardware support, these are comments that I've already submitted all the way up to the top. With our previous storage solutions or hardware platforms, when there was a failing component, the replacement component was shipped out the next day. There was no user interaction needed for that process. With Nutanix, sometimes I have to open the ticket to begin the hardware issue, and there are some shipping acknowledgments required. The process itself is not extremely clear and I've been assured that that process will be improved in the very near future.

With any vendor, whenever there is a support issue, sometimes coming together and finding the root cause of that issue can take some time. And that's something that we've experienced with the interface. We were trying to enable multi-factor authentication and we encountered a bug in the Prism interface. It took a couple of months for us to locate the root cause and for them to be able to build a patch for it. We found a workaround, but it did take some time. 

Beyond those things, we have really had a very positive experience getting Nutanix up off the ground and getting everything migrated over to it.

Positive

Before we started using Nutanix, we used VMware which was our virtualization vendor of choice at the time. But seeing some of the offerings that Nutanix had, and our company's partnership with them, certainly made it a very easy choice.

The installation process of Nutanix was very easy. Nutanix provided very knowledgeable installation engineers. The process was very simple. They asked for a lot of information in advance to make sure that we had all of the proper IP addressing and network configuration, and that our switches and everything else were prepared. So when it came to installation day, it was a couple of simple scripts and we sat back and waited for the cluster to update.

It was just me who was involved from our side in the setup.

When it came to migrating workloads, the virtual machines, and everything else, Nutanix does have a very nice tool, Nutanix Move, that helps facilitate all of those moves. We can schedule it and it synchronizes. But that can be time-consuming and it might not always be so intuitive for someone who is a little more basic. But it's a tool that gets the job done. You don't have to worry about restoring from backup.

I trained most of our staff on how to use Nutanix. We had about a one-hour session for most users. And for anything that they wanted beyond that, I referred them to Nutanix University, which provides free training. It's really a great site that I would suggest to anyone who is using Nutanix.

The solution requires software and firmware updates, but that's all handled through the Life Cycle Management that's built into Prism.

From what I understand, our maintenance cost for NetApp and the SMARTnet renewal cost for our Cisco UCS pretty much paid for our Nutanix environment within the first year and a half. We have certainly seen a return on our investment in maintenance and SMARTnet costs.

The licensing structure is something that they're currently improving on. When we first purchased, we were informed that their licenses are transferable. If we were thinking of doing NC2, meaning Nutanix clusters on Azure or AWS, the licensing would be very quick and easy to swap over. 

When we actually went to question them about that, we found that there were a couple of different licensing models, some consumption-based models and some licensing models that were tied to physical hardware. That was, perhaps, not the best experience. But the licensing structure is something that Nutanix, as an organization, is working on, and something that they're hoping to have improved in the very near future.

We didn't evaluate any other options for this particular move. The alternative for us was to buy an additional storage array and a different server infrastructure. We probably would have ended up going with VMware vSAN on Cisco UCS.

We have evaluated running Nutanix in the cloud, that's something that's potentially on our roadmap, but we're also looking at just running servers in Azure, in addition.

I would certainly suggest that you request a test drive of Nutanix. They offer very simple test drives in their environment. Or get involved in the user group. Nutanix has a forum and research is key. Are there any lessons learned that I have personally learned in this process? Definitely consult with the network team before implementing, to make sure that there is proper capacity, but that's not a comment about Nutanix. That's a comment about infrastructure in general.

I'm the assistant vice president and we are Nutanix partners.

Prism has a user-friendly UI with a centralized console. It offers a lot of features and software. 

Performance metrics and analytics could be improved. 

I've been using this solution for two years. 

We have not faced any stability issues from the Nutanix side. 

The solution is easily scalable, we have around 200 IT users. 

We have engagement with the India support team, which is a dedicated team and we have a weekly scheduled call with the ITM. We go over any tech issues or additional services they suggest and can apply. This helps us with our regulatory reporting. 

The initial setup was simple because we had an ESX deployment at the hypervisor level. It was simple because of DVR and we use a private cloud environment that is a VRA. We now have around 60 nodes in our production setup.

We compared Nutanix with VMware. VMware has the VRA as an automation tool and Nutanix has an ERA cloud automation tool. Nutanix offers a lot of software including the automation cloud tool and networking tools as well. It's good for Microsoft segmentation and very competitive with VMware.

I rate the solution nine out of 10. 

We have 20 customers using this solution. 

Nutanix is a HCA product and includes VMware called Nutanix Express that has been fantastic for us. We have about 100 plus VMs without any trouble and we have VCDR. 

The replication we have does not have any backup systems built-in. We have to separate license records for backup, like onboard. We would like to have this in a future release. 

I have been using this solution for three years. 

This is a stable solution. 

This is a scalable solution. 

Globally, they have many sites to evaluate from a support perspective. We have found that Nutanix have 90% plus customer support rating. In the past six years, they have been in the top of the Gartner report.

The initial setup was straightforward but we did get help from Nutanix in this regard and raised tickets whenever we faced any issues.

Nutanix have bundles for pricing. On a single bundle, we get everything including vSAN or VMware and there are no additional costs. It is just a single license that is needed. 

I would recommend Nutanix based on its stability and support. The Nutanix site have extensive documentation so this makes it easy to self learn about this solution.

I would rate this solution an eight out of ten.