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it_user89634 - PeerSpot reviewer
Database Manager at a manufacturing company with 1,001-5,000 employees
Vendor
Oracle Enterprise Manager is a must if you have many Oracle databases across the landscape

What is most valuable?

Performance tuning, Alerting, SQL Tuning, Database Reporting

How has it helped my organization?

Generating a graphical report on the fly, Diagnose any performance issues

What needs improvement?

There is not much negative about OEM. But with newer versions, maybe more reporting functionality can be added.

For how long have I used the solution?

4 years
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May 2025
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How are customer service and support?

On a scale from 1 to 5 I would give it a 4.

How was the initial setup?

The installation was straightforward

What about the implementation team?

In-house team

What other advice do I have?

Oracel Enterprise Manager is must if you have too many oracle databases across the landscape
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer960693 - PeerSpot reviewer
Software Developer at a tech services company with 10,001+ employees
Consultant
The masking features are good, and many new options and features are available in OEM for masking

What is our primary use case?

For masking purposes, and for case studies with the other existing masking tools existing in the market.

How has it helped my organization?

It has a very good user interface, and the controls are user-friendly. Many useful options are available.

What is most valuable?

The masking features are good, and many new options and features are available in OEM for masking when compared to other tools.

What needs improvement?

With regards to masking still, some options could be added like running in simulation mode, creation of audit file option, file summary, file after masking.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Enterprise Manager
May 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
it_user744699 - PeerSpot reviewer
Database Administrator Manager at a international affairs institute with 11-50 employees
Vendor
Able to monitor several other database products across various OS platforms

What is most valuable?

  • Remote administration
  • Corrective actions
  • Custom reports
  • Oracle Secure Backup integration
  • Exadata/SuperCluster plugin

How has it helped my organization?

  • Corrective action reduces the occurrences of business impacting outages.
  • Alerts enable us to proactively address issues.
  • Reporting features allow us to monitor storage usage over time, thus perform effective capacity predictions.

What needs improvement?

OS level integration

Better integration with NetBackup

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

Yes. However, this was due to a storage capacity issue with the repository DB.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Fair, when needed.

Which solution did I use previously and why did I switch?

Shell scripts. The reasons to switch were obvious.

How was the initial setup?

It was straightforward. It was done in conjunction with consultant support.

What's my experience with pricing, setup cost, and licensing?

If you can avoid all that by creating a comprehensive ULA, then that's the route to go.

Which other solutions did I evaluate?

No.

What other advice do I have?

Excellent product for enterprise monitoring: The tool is able to monitor several other database products across various OS platforms. All database-related tasks can be performed on an Oracle DB from inside this tool.

I do recommend deploying agents on everything you can find, then going to see what useful data exists in your management views.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436065 - PeerSpot reviewer
IT Director at a tech services company with 51-200 employees
Consultant
It makes it very easy for us to manage our infrastructure.

What is most valuable?

I think the fact that I can manage all of our infrastructure, all the hardware and software, from one place which makes it very useful.

How has it helped my organization?

It makes it very easy for us to manage our infrastructure so that's important from a company perspective.

What needs improvement?

It's very expensive.

What do I think about the stability of the solution?

I think it's fine, there's no issue there.

What do I think about the scalability of the solution?

I think it's fine, there's no issue there.

How was the initial setup?

It's implemented just fine. It's fairly easy. Combination of an easy product and also technical expertise as well.

What other advice do I have?

It's very expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
it_user100476 - PeerSpot reviewer
MySQL DBA at a tech vendor with 501-1,000 employees
Vendor
It's easy to find blocking or locking queries, to kill queries, and to explore table structure.

What is most valuable?

Query tuning, historical graphs, real time statistics on query usage, easy to find blocking or locking queries, easy to kill queries, easy to add new datafiles to tablespaces about to run out of space, easy to explore table structure

How has it helped my organization?

For Oracle databases we setup e-mail alerts through OEM. Setup several maintenance jobs to handle previously time consuming tasks such as automatically adding datafiles to a tablespace about to run out of space. Improved root cause analysis on database slowness issues

What needs improvement?

For databases and servers with high blocking issues, the monitoring and graphs in OEM frequently became so over loaded that they could not be used and would not load making OEM useless for troubleshooting certain production issues. When this would happen, I had to go back to using queries from the sqlplus command line.

For how long have I used the solution?

2 years

What do I think about the stability of the solution?

OEM agents on database servers frequently stopped collecting data and had to be restarted.

What do I think about the scalability of the solution?

Unknown, wasn't involved much with scalability but the Enterprise Manager web based site did get a little slower as we added thousands of servers.

How are customer service and technical support?

Oracle support is helpful and knowledgeable.

Which solution did I use previously and why did I switch?

Used Toad a little bit but didn't have a solution exactly like EM. Toad licensees were expensive and had to be installed on each user's machine while enterprise manager was web based and I'm sure Oracle gave the company special pricing since we already used so many of their products.

What other advice do I have?

Use as many features as possible but the more you rely on Enterprise Manager, the more you must remove and SPOF by having redundancy (RAC clusters or whatever failover solution you choose) and having a hot backup in a separate data center using data guard or some other replication technology so that if your data center goes down you can still bring up Enterprise Manager some where else.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Oracle Specialist at a tech company with 10,001+ employees
Real User
I like the reports. It allows me to have a place to check all my targets.

Valuable Features

I like the reports of Enterprise Manager, as you have a lot of targets. You can create generic reports based on some metrics of those targets. It allows me to have some sort of place to check all my targets.

Room for Improvement

I would like to have more details and privileges. Sometimes, I have a problem where I need to grant a user in Enterprise Manager the privilege to view a database. When I grant a privilege to him, to monitor a database, he also gets the privilege to view the host of the database, and I don't want him to show the host, only the database. I would say more grantable and obtainable privileges are needed.

Use of Solution

I've been using it for four to five years.

Stability Issues

It's very, very stable.

Scalability Issues

It's been able to scale for our needs.

Customer Service and Technical Support

I never needed support for Oracle. The packages that they offer are very good. I never need to contact any guys from Oracle to perform support.

Initial Setup

It's very easy to setup, not for someone who has never worked with it, but if you had junior or someone a little more experienced than a junior, they are good enough to deploy. It's easy to deploy.

Other Advice

Before deploying a new service, be sure you configure it very well, because it's very boring and time consuming to later do this. It would be good to do this during the deployment phase. That is what I would think.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user79794 - PeerSpot reviewer
Database Expert with 51-200 employees
Vendor
OEM 12c - fairly straight forward on all ends, minor stability issues that resolved itself

What is most valuable?

Real Time monitoring i.e SQL Monitoring and the ADDM

How has it helped my organization?

We have setup dashboards for the SMT (Senior Management Team) to give them a traffic light system on a very high level – enough for them to know that all systems are up and available

What needs improvement?

Costs of add-on’s and management packs i.e AWS (Amazon) and Golden Gate

For how long have I used the solution?

3-4 years across 3 different jobs.

What was my experience with deployment of the solution?

None, quite straight forward (having already deployed and installed weblogic before)

What do I think about the stability of the solution?

Just on a few occasions agent connectivity to repository would fail resulting in “stuck” messages on the OEM screens, resolved itself overnight – weird?

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service: ExcellentTechnical Support: Excellent

Which solution did I use previously and why did I switch?

Just the old OEM 10g/11g

How was the initial setup?

Fairly straight forward. The download zip files have everything you need in one place and instructions are simple to follow for those who have experience in Oracle installations.

What about the implementation team?

Installed by DBATEAM onsite

What's my experience with pricing, setup cost, and licensing?

Setup costs are absorbed by the Enterprise licenses we already hold, but as we run OEM from Amazon cloud services we have daily costs for server/disk/networks etc. Hard to give a figure as it depends on what Amazon service we use

Which other solutions did I evaluate?

No

What other advice do I have?

If you are already paying for enterprises licenses then it’s rude not to use it!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user516651 - PeerSpot reviewer
it_user516651Works with 1,001-5,000 employees
Vendor

The number of plugins available makes this tool quite valuable for enterprise.

See all 4 comments
it_user522156 - PeerSpot reviewer
Analyst at a tech services company with 1,001-5,000 employees
Consultant
Presents the full picture, everything in one place

What is most valuable?

Everything you do; you can see the whole picture. You can everything in one place. That's very good, very convenient.

What needs improvement?

Easier to read. For example, on the home page of information, under Adm, that should be a little bit easier to read. Sometimes you have to spend a lot of time to read and understand what's going on there.

What do I think about the stability of the solution?

Very stable.

What do I think about the scalability of the solution?

Scaling is okay.

How is customer service and technical support?

I've opened tickets a few times. They are quick to respond, get back to you quickly. I'm happy with it.

What other advice do I have?

I would recommend learning and using OEM right away. It will cut down the time put in by DBAs a lot, by using OEM.

I'm very happy with OEM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.