Oracle Integration Cloud Service Reviews

Our use case is for its different modular compartments. We have different target integrations with different applications such as Ariba, Concur, Workday, where we're using the connectors to connect to those applications. We're using both mechanisms and lookups and the database systems that come with OIC. We've started our DVC simple config and have integrated that database. We pulled from Ariba and Concur and pushed it into the database and we've done some mappings and changes. We're exploring more features of OIC to see what else we can use. Right now it is in lookups connections and integration, we're planning to use ATP for our transactions in the future. 

We also use the Visual Studio Builder and embed some customizations into this app. We will be using the VPN that comes through the Oracle PaaS and that's the strategy right now. We need to complete a final evaluation before deciding in which direction to proceed. We're customers of Oracle and I'm a customer solutions architect. 

In the past, connectors were pretty much the same in all environments. In this instance, the out-of-box integration between Oracle and SAP is really beneficial for us because we have a lot of business events in Oracle cloud and we need to subscribe to them from within the PaaS. It's a very helpful feature for us. The database is also great because it's using tech cloud and we can do a traditional database like securities, which is why we're using the DB system. So there are a few good features, and of course the lookups is also good. That's a cool feature. These features are helpful to us. 

IDCS doesn't currently have a fully fledged workflow feature like they have in OIM for provisioning lifecycle management of the user, which means having to create a user in IDCS, getting approval for the financials and security before pushing into the Oracle Financial Cloud setup. They have a light version for now and that should be improved. If you want to provision a user with IDCS, you need to kick an approval process and rely on PCS for that, which is risky. We are currently using OIM as an on premise application, where you get the full suite of approval and don't have to go to other cloud applications. That's lacking in ICS. 

There's no out-of-the-box solution like OIM in IDC. There's also no in-built hierarchy for approval. You can't directly use your HR hierarchy for the approval process. It requires writing custom approval policies and maintaining the provision to do that. More approvals features would be good.

Finally, there are two options of database. You can bring your own license, or take the enterprise license and use it as a loan license which unfortunately costs. Given that we're already paying for the database enterprise, why should we go and pay again for the PaaS. We've asked about that but haven't had a good response. 

We've been using this solution for the last five months. 

I believe the solution is stable. 

We're not in production, but they've said that as long as we're not using the VM for any services, they will automatically scale it. There are a few from my team using the solution and also some developers. It will be extended as we move forward to our development and QA, UAT stage. We currently have up to 25 users but we know we can have 300 or 400. 

We're already talking to technical support and they are investigating some of our issues. They've been able to solve some things but not others. 

The initial setup was tricky. When we integrate with Concur, there were some errors and nobody knew why. Eventually we found the solution but it took some time - the solution doesn't handle all the characters that a password could have, which is a small thing. Sometimes we also need to manually restart the virtual machine because some script can run through and doesn't automatically come up. That's a problem. We're struggling with the small virtual machines. We have a system integrator in our team, but we're not quite at that stage yet. 

In general, the solution is functioning well. We already have Informatica Cloud established and we've been using it for a few years as our integration tool. We bought PaaS specificlaly for this project. Our challenge now is to test the comparison between Informative Cloud and PaaS. Informatica is a set price whereas PaaS has the meter running every time the database is extended in the virtual machine. On the other hand PaaS has the front client, the workflow, Ariba, everything. We're still evaluating.

I would rate this solution a seven out of 10. 

My use cases involve integrations and connecting to databases and REST services using REST adapters.

As a technical person, I find most of the features valuable, but I particularly like the drag-and-drop feature for designing integrations and processes.

In designer mode, sometimes the browser closure or other unknown issues can cause strange behavior, which requires a restart. I've also experienced issues with caching.

It's been around four years since I started working with it. I am using the latest version because cloud versions get updated in the background frequently.

I have never seen any issue with stability.

Scalability is a complex thing, as when we scale with more instances and requests, there will be costs attached to it. However, OIC can be scaled and it scales automatically.

The customer service and support team is good. Sometimes we had issues achieving certain functionalities, and we contacted support for assistance.

Positive

The initial setup is super easy. Most of the setup is super easy nowadays, with just a few clicks. Whether it's in space creation or configuration, I find it's a nice feature.

The deployment process is all CICD and it doesn't take much time, maybe within half an hour, we can deploy one application or promote from one environment to another environment.

The pricing models vary, and they can be per-message, fact-based, or incident-based. So, there are different pricing models available for users. 

I would definitely recommend using the solution. 

Based on my understanding, I would rate it eight out of ten. There are still features that could or should be added, and I believe it is still evolving.

I work for a product-based company and all our projects are carried out in-house. I'm an architect and work as an IT technical lead.

The best features of this product are around the ease of building an integration, the ability to make changes, and management following development. 

I'd like to see features for more complex integrations that require different sources and destinations in an all-in-one integration. ICS is currently less flexible than SOAR and that could also be improved. The product also lacks options for writing code and logic and that's where the flexibility is lacking. 

I've been using this solution for three years. 

We sometimes have downtime without any prior notice, but it doesn't happen often and lasts for a very short amount of time. 

The scalability is good. 

The technical support from Oracle is pretty good and has improved a lot in the last few years. 

The initial setup is easy and if you don't have a very complex integration, then it's a very good tool. 

Their licensing costs are very competitive, especially in comparison to integration tools like MuleSoft or IBM offer. The cost may seem high initially, but they offer good discounts.

I rate this solution eight out of 10. 

We are using Oracle Integration Cloud Service to enhance application features. We have only started and we are going to do it one by one.

Oracle Integration Cloud Service integrates well and is user-friendly. If you are not a developer or ops engineer you can still use the solution with ease. You do not need to have developers' knowledge, you can easily adapt and learn quickly to integrate the services. They have good documentation.  

There are a few features that we noticed are not in the cloud. There are some improvements needed. One example is the graphical user interface that needs to improve, it could be easier to use.

I have been using Oracle Integration Cloud Service for approximately two years.

Since we have been using Oracle Integration Cloud Service we have not had any problems. I am not sure what the future will bring, but it has been great. AWS was down for a period of time and no one expected it. There were outages for Azure and Oracle cloud. We cannot predict the future, no one can be certain about the stability of these solutions.

We might see some interruptions in the future. They're doing a very good job because they're expanding their regions. Recently they opened three to four regions, Italy, India, and a few in the Middle East. I don't think there will be any scaling problems or availability problems in the future for Oracle. 

The solution is scalable.

For those who have Oracle on-premise, Oracle Cloud is the best solution because when we tried to migrate to Azure and Google cloud, we could not meet their expectations.

The native Oracle application can easily migrate to Oracle Cloud. If you're trying to migrate to AWS, Google, or Azure, we need a lot of effort and there are is a challenge to redesign everything. If it is a popular application, it is a bit tough to redesign applications to be compatible with Azure, Google, or AWS.  

I rate Oracle Integration Cloud Service a seven out of ten.

We had a lot of integration between our On-Premise Systems and the Oracle ERP Cloud. We used it in that context. 

The adapter was pretty useful. The visualization tool was pretty useful, too. Drag and drop features — those are pretty good. In general, there were a lot of great utilities for working with files. 

We were using this solution, but we recently stopped using it four months ago. 

This solution was fairly stable. We never had any issues with it.

We used to face some issues when we tried to connect to the Oracle ERP Cloud. When we were trying to run a job on the ERP Cloud site, when the integration was complete, the job on the Cloud would still be running. We couldn't completely monitor the execution of that integration. There were instances when the integration finished, and at the end of the retry count, the thing was still running — the job on the ERP Cloud site was still running. 

Because of this, we had to keep pulling the job on the ERP Cloud site to find out if it was finished or not; but you can't keep doing that forever. We would retry and after five attempts, we would find out that the job was still running. We just had to report back saying that the job was still running on the ERP Cloud site. There was no way of knowing whether a job was completed successfully or not — unless we logged into the Oracle ERP Cloud and checked the status of a particular job.

The support and resources were lacking — they weren't there. Coming from an AWS background, the difference between Oracle Support and the resources and support of AWS was like night and day. 

Although I wasn't involved in the initial setup, I know it's fairly straightforward. I've done it in one of the classes that I've taken, but when I came to this company, it was already set up. It's quite straightforward; you just need to specify the compartment and where you would like to install it. 

When comparing AWS to the Oracle Cloud, I don't see an equivalent platform. There is no ESB as such currently on AWS. AWS has a lot of other services like a queuing service, national servers, SQL Servers, etc. If you want to integrate with Oracle and SAS applications, then this is a pretty good solution. On the flip side, OIC has a limited number of resources, including support — there are just one or two courses to go by. I wasn't happy with the instructions that we received and the number of materials and resources; it made it hard for us to learn how to properly use it. 

All things considered, it's a fairly good platform. Overall, on a scale from one to ten, I would give Oracle Integration Cloud Service a rating of seven. If they improved the amount of support and resources available, I would give them a higher rating. 

Integration of SaaS solutions that form systems of reference. Exposing simplified APIs to digital front ends.

Expoit its deep integration to Oracle apps and SaaS so we can have event driven integration.

Take advantage of the rich catalogue of prebuilt integration adaptors covering RPA, SAP, Salesforce, ServiceNow etc etc

Integration of cloud & on-premises solutions  (hybrid model) supporting secured remote access to on-premises data sources.

The integration of cloud solutions and realizing Hybrid intergrations with existing on-premises solutions has become far easier (compared to SOA suite).

The movement from ICS to Oracle Integration Cloud (OIC) has meant the introduction of additional capabilities which will be of positiver value such as Visual Cloud builder, scaling restrictictions of ICS removed.

• The simplicity and ease of creating SOAP and REST endpoints and integrating with them. New features being added regularly to make it a significant integration platform.

Some of the adapters could be enhanced to make integration even simpler.

The example I would use is the GMail interface - it requires Base64 encoded content. But to make the interface simpler, the API should provide the encoding and the adapter simply accept plain text.

Depending on our customer upto 4 years

No stability issues.

There are volumetric constraints today driven by licensing, but we haven't encountered an issue with this. However, people should consider them before signing up.

Customer Service:

The solution is self-serve, so little contact is necessary. When we have spoken to Oracle (more to ask questions about future features), we have had friendly, helpful engagement.

Technical Support:

Technical support is good

SOA. Adopting ICS with JCS offers a cost effective and flexible platform

Initial setup was a piece of pie.

Own team

Agility, now middleware deployment challenges (excluding agents - but they are pretty simple)

Look at volumetric and the number of different connections

Other Oracle integration options that can help with hybrid use cases

Look carefully at the adaptors, they aren't always fully featured when announced.

We are a solution provider and we integrate Oracle solutions for our customers. The Oracle Cloud Integration Cloud Service is one of the platforms that we are now working with, in collaboration with a local company.

The most valuable feature is the ease of customization.

The interface is user-friendly and easy to work with. There are only three of us in the company who are using it, and we are able to complete projects for enterprise-level customers. There is no need to hire between twenty and fifty people to get the job done.

Oracle integrates well with other products.

Our client was quite concerned about the cost, which is something that could be reduced.

Having more documentation about different use cases and test cases would be helpful when it comes to integration.

I have been working with Oracle products for more than ten years, but I have only been using this solution since last year. It has only been within the past six months that our customers started using the Integration Cloud Service.

It has been stable to this point, although we have not yet done our performance testing. This is something that is scheduled to take place within the coming month. All of our initial tests indicate that there are no big issues and we are happy with the stability.

Scalability has not yet been an issue for us in this project.

Within our group, there are three people who are using the product. Once it goes live, there will be a knowledge transfer to a group of support people. There are approximately eight to ten people in that group.

Some of the technology is still quite new, so we have run into some challenges. At this point, I would rate the support a five or six out of ten. There are some things that it takes Oracle a while to understand. Also, integration is a touchy point and it takes a while to get it sorted out. We did get it all up and running but it took time to make sure that it was stable.

The initial setup is quite straightforward. You've got the manuals and the guides to help.

For this client, we brought the initial system up in about half a day. However, because of client's business, we turned on certain security features and completed an end-to-end solution. This took about three days in total.

As consultants, we are overseeing the implementation of the whole project.

This is a good product and I recommend it. My advice to anybody who is implementing Oracle Integration Cloud Service is to attend oracle University for training or at least some seminars before getting started. It is best to have some level of preparation. There is a lot of planning and discussion that takes place prior to implementation.

Overall, we are pretty happy with the product.

I would rate this solution an eight out of ten.

It is doing great. It has its own loopholes and that's where there is an opportunity for implementation partners like us. If the product was perfect, then probably there wouldn't be a place for implementation partners. So in fact, it's not the features that attract us, but the lack of features in something like Oracle Integration Cloud leaves some room for leads implementation partners like us, some room for custom implementation services. For example, the supply chain part of the solution is not completely available for the customer as a turnkey solution so we have a role to play in terms of integration into various solutions. But not all connectors are available. With Oracle Integration Cloud we have a role in terms of connecting to different applications. Also, not all features are there. Even if we are migrating Oracle on-premise, ERP, into Oracle ERP Cloud. So it's all Oracle, but still, there are holes that we need to plug in and that's where it leaves some opportunity for us.

It could be improved in the supply chain. I think some of these features are just available to their own consulting services, their own professional services arm. Not all features are available to the implementation partners. So especially the features that are related to leverage mission turning and artificial intelligence. They're still not available to the partners in reality. So in that case, if they make tools framework available for us, then we would give them an eight.

We have been working with Oracle Integration Cloud for three years.

They are a very good partner team so I don't think there are any areas of concern on that side.

I think they're quite flexible in their pricing. So it all depends on the statement of the customer at play so they're quite flexible in terms of pricing. That's what we found.

It works for basic stuff but if you're looking for a turnkey solution, Oracle Integration Cloud would not work. So it all depends on how heavily customized you are within the application that you already have. And there is no customization inside. You need an integration partner. That is well worth it. Your own customization has a license, Oracle Integration Cloud. I would rate Oracle Integration Cloud at a six on a scale out of ten.