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Oracle Integration Cloud Service vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Oracle Integration Cloud Service boosts ROI by reducing admin needs, development cycles, and labor costs, enhancing operational efficiency.
Sentiment score
4.9
Workato users achieve over 40% ROI, enjoying efficiency, reduced costs, and productivity boosts with quick visible results.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
4.8
Oracle Integration Cloud Service support is knowledgeable and responsive, but response times and SR processes need improvement and consistency.
Sentiment score
5.9
Workato's customer service is praised for responsiveness and helpfulness, with room for improved availability and faster complex issue resolution.
The customer support for Oracle Integration Cloud Service is accessible through Service Requests (SR) for unknown problems, with a response expected within 24 hours.
I find the technical support from Oracle to be good.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
6.3
Oracle Integration Cloud Service is scalable but limited by data size, requiring strategic planning and infrastructure evaluation for performance.
Sentiment score
6.2
Workato offers impressive scalability with multi-region support, though challenges exist with high data volumes and GUI complexities.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.5
Oracle Integration Cloud Service is praised for stability, with minimal issues, rare downtimes, and continuous improvements enhancing reliability.
Sentiment score
6.3
Workato offers high stability on AWS with occasional connector and data load issues, yet users rate it 7 to 10.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The reliability of Oracle Integration Cloud Service is strong.
The solution is stable.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

Clients seek enhanced error analysis, integration, and user experience in Oracle Integration Cloud Service, addressing cost and functionality issues.
Workato needs improvements in collaboration, API management, scalability, customization, integration, dashboard, AI, testing, deployment, and global presence.
Setup and deployment can be done in OCI, the Oracle Cloud Infrastructure, allowing for role-based access and configuration, managing access levels for Oracle Integration Cloud Service environments such as Dev, Test, and Production.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

Oracle Integration Cloud Service offers flexible, competitive pricing models with predictable costs, discounts for partners, and robust integration options.
Enterprise buyers find Workato pricing reasonable and cost-effective, offering customizable and extensible solutions compared to competitors.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Oracle Integration Cloud Service's pricing is affordable and reasonable considering its facilities.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

Oracle Integration Cloud offers ease of integration with scalable, secure, low-code solutions, supporting APIs and seamless connectivity across applications.
Workato offers ease of use with intuitive automation, robust security, and versatile integration features, enhancing efficiency and productivity.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

Oracle Integration Cloud Se...
Ranking in Integration Platform as a Service (iPaaS)
7th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Workato
Ranking in Integration Platform as a Service (iPaaS)
5th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Oracle Integration Cloud Service is 7.5%, down from 9.7% compared to the previous year. The mindshare of Workato is 5.0%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Sathish Pamisetty - PeerSpot reviewer
Security and integration features are appreciated but some bugs need addressing
The main feature of Oracle Integration Cloud Service is its budget-friendly pricing compared to other middleware tools such as MuleSoft, Dell Boomi, or Workato. Additionally, Oracle Integration Cloud Service provides tools such as PCS and Apex for building user interfaces, allowing users to create UIs with drag-and-drop features. Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP. With approximately 60 to 70 adapters, it allows integration with systems such as SAP, Salesforce, and ERP. Oracle Integration Cloud Service also comes with pre-built adapters, offering easy setup and security features such as OAuth for connecting with systems such as Salesforce.
Isaac Viana - PeerSpot reviewer
Integration support simplifies automation and reduces errors without existing frustrations
In Workato, I can see everything that goes behind the process. You can see how everything works, how the tool works in the background. If something goes bad and an error appears, I can see why it happened. The best features Workato offers, in my opinion, are the easy integration with many different types of tools. The Workato interface is so easy to use. Workato has impacted my organization positively by reducing errors, which is one of the most important improvements I can see, and one great thing is that in Workato I can do many things that the main BPA platform we use does not do. Error reduction has helped our team in Workato as we can see more details about the most common errors and what makes everything go bad. With this specific data, we can develop a new and better solution. Workato helped us to do this. We can see more details about the errors and solve them. Workato has improved a lot of my work because there I can develop many flows easier and faster. At this moment, I do not have anything that frustrates me.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
The cost depends on the number of integrations. If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
The customization capabilities could be enhanced significantly. Having used other integration tools such as Boomi and MuleSoft in the past, the features in Workato appear to be at a primitive stage...
What is your primary use case for Workato?
The main use cases include API-related scenarios, sales cycle processes, and invoicing operations. This primarily involves the purchase journey of the company, where Workato serves as an integratio...
 

Also Known As

Oracle ICS
No data available
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Oracle Integration Cloud Service vs. Workato and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.