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Oracle Integration Cloud Service vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Oracle Integration Cloud Service significantly reduces costs and time, with 40% maintenance automated, enhancing ROI and client retention.
Sentiment score
7.8
Workato integration boosts cash flow and productivity, promises over 40% ROI, and encourages cost-efficient automation within a week.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.0
Oracle Integration Cloud Service's support is effective but may experience response delays; documentation and community resources are improving.
Sentiment score
7.8
Workato's customer service is praised for responsiveness and knowledge, though some users seek more support options and availability.
I find the technical support from Oracle to be good.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
8.1
Oracle Integration Cloud Service is praised for scalability, though challenges exist with licensing and performance under large workloads.
Sentiment score
7.3
Workato is scalable, adaptable, and efficient for multi-region operations, handling varied workloads and multiple databases seamlessly.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.6
Oracle Integration Cloud Service is stable and reliable, with recent improvements leading to high user satisfaction and performance ratings.
Sentiment score
7.4
Workato is dependable with minimal downtime, praised for AWS foundation, though struggles with high loads and large datasets.
Oracle has provided some fixes, and in my last two to three large engagements, we haven't faced any major challenges with the product.
The solution is stable.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

Oracle Integration Cloud Service needs improvements in error management, documentation, integration complexities, support for modern technologies, and operational stability.
Workato users desire improved collaboration, feature discoverability, API management, customization, scaling, and advanced integration capabilities globally.
The mapping is a bit complex, so configuration is not very easy for a new user.
Most large customers use multiple clouds, and Oracle's partnership with Azure and other hyperscalers needs additional development on the Integration Cloud Service side.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

Oracle Integration Cloud Service offers competitive pricing with flexible models, often securing discounts for existing clients despite potential customization costs.
Workato offers transparent pricing with customizable agreements, potentially high costs, and competitive value compared to other iPaaS solutions.
If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use model and multiple available packages.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

Oracle Integration Cloud Service simplifies integration with pre-built adapters, user-friendly interface, and scalable architecture for enterprise deployments.
Workato provides easy integration and automation with a no-code, user-friendly interface, enhancing efficiency and security for businesses.
Additionally, it provides a wide variety of built-in adapters for many cloud providers, such as Azure Blob and AWS S3.
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

Oracle Integration Cloud Se...
Ranking in Integration Platform as a Service (iPaaS)
6th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
38
Ranking in other categories
No ranking in other categories
Workato
Ranking in Integration Platform as a Service (iPaaS)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of Oracle Integration Cloud Service is 7.7%, down from 9.7% compared to the previous year. The mindshare of Workato is 4.8%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Virendra Phophaliya - PeerSpot reviewer
Integration experience improves operational efficiency and automation
It is very easy to integrate, and the pre-built APIs available to connect multiple systems help establish connections faster and more accurately. Customers need not worry about data volume flow, and Oracle charges based on usage. Multiple packages are available, such as 10 million messages per annum, allowing customers to choose packages for optimum cost. Oracle Integration Cloud Service makes it simple to connect any third-party products, and Oracle is key for adding pre-built APIs. For all major products, the APIs are available from Oracle itself. The implementation is simple because sufficient documentation is available, and my team has developed expertise. We know precisely what needs to be done. Based on scenarios, customers can have everything within their channel.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
Educational Organization
15%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Oracle Integration Cloud Service and Oracle Data Integrator (ODI)?
Oracle Integration Cloud Service has a fairly easy initial setup, and Oracle offers initial support and guidance for those who might find the setup to be challenging. There are complications that c...
What do you like most about Oracle Integration Cloud Service?
Oracle Integration Cloud Service offers a lot of adaptors.
What is your experience regarding pricing and costs for Oracle Integration Cloud Service?
The cost depends on the number of integrations. If integration points exceed 30, I recommend that customers use Oracle Integration Cloud Service as it becomes cost-effective with its pay-as-you-use...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
I am currently in the exploratory phase. While the cloud-native aspect is beneficial, having deployment options similar to MuleSoft would be a great additional feature. Their approach aims to remov...
What is your primary use case for Workato?
I have been using Workato for the past two years now. Our current project was doing automation earlier with workflows using MuleSoft. These have now been moved to Workato for integrating systems fo...
 

Also Known As

Oracle ICS
No data available
 

Overview

 

Sample Customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Oracle Integration Cloud Service vs. Workato and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.