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Microsoft Azure Logic Apps vs Workato comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Microsoft Azure Logic Apps offers significant integration benefits, with ROI varying from 10% to 30% depending on specifics.
Sentiment score
3.9
Workato offers quick integration, enhances productivity, consolidates systems, reduces manual tasks, optimizes costs, and ensures faster ROI.
You can't generalize it because it depends on how many connectors you use, how many workflows you build, what scalability is required, and the amount of data to be ingested.
Principal Architect at Fracral
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
Director at Infoteck Solutions
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
Integration Engineer
In my experience, we have seen a return on investment, with results visible within a week.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
 

Customer Service

Sentiment score
6.2
Microsoft Azure Logic Apps support is mixed, with varying response times, but premium plans and proactive support are appreciated.
Sentiment score
5.9
Workato's customer service is praised for responsiveness, though complex issues may face delays due to product and time zone constraints.
It is easy to reach out to Microsoft for support if needed.
Chief Engineer - Cloud | Azure | Integration at Numerics Cloud
The support is good, with multiple options like developer support and 24x7 support.
Project Manager at Capgemini
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
CTO at Atulya Abhinav Tech Private Limited
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
Workato's support is robust, featuring first and second-level support.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
5.6
Microsoft Azure Logic Apps offer high scalability and ease for configuring and automating workflows, ideal for small and medium enterprises.
Sentiment score
6.0
Workato is praised for its scalability, efficiently managing applications and cloud operations, though large datasets may impact performance.
It's just clicks away, and you can also set it up as auto-scaling.
Chief Engineer - Cloud | Azure | Integration at Numerics Cloud
There are scalability limitations with Workato.
CTO at Atulya Abhinav Tech Private Limited
Allows dynamic connection switching at runtime.
Technical Consultant at Intercede Solutions
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
Director at Infoteck Solutions
 

Stability Issues

Sentiment score
6.1
Microsoft Azure Logic Apps is highly rated for stability and reliability, with minimal downtime despite occasional architectural issues.
Sentiment score
6.7
Workato is praised for stability and reliability, with minor issues occasionally reported, and generally receives high user ratings.
I have never seen it misperforming.
Chief Engineer - Cloud | Azure | Integration at Numerics Cloud
We have had it implemented for two years without issues.
Project Manager at Capgemini
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
Practice Manager at a consultancy with 201-500 employees
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
CTO at Atulya Abhinav Tech Private Limited
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

Microsoft Azure Logic Apps struggles with user interface, affordability, documentation clarity, customization, performance, pricing predictability, and integration improvements.
Workato requires improvements in user features, licensing clarity, complex integration, scalability, security, and AI for better functionality.
Microsoft Azure Logic Apps needs further development in consistency and durability, particularly for handling larger data volumes beyond 1 MB.
Project Manager at Capgemini
The business rules engine is still not fully developed, and it would be very helpful to see improvements here.
Chief Engineer - Cloud | Azure | Integration at Numerics Cloud
My experience with their pricing indicates that pricing is complicated to understand and costly.
Technical Architect at Abcl
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Technical Consultant at IST Technology
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
CTO at Atulya Abhinav Tech Private Limited
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Setup Cost

Microsoft Azure Logic Apps offers cost-effective pay-per-use pricing but can become expensive at larger scales with complex needs.
Workato's enterprise pricing is based on usage with possible costs up to $130K annually, viewed as high but efficient.
There are no upfront licensing costs or contracts you are bound to.
Chief Engineer - Cloud | Azure | Integration at Numerics Cloud
Microsoft provides a reliable solution, but it is considered expensive compared to others.
Project Manager at Capgemini
Higher volume is less expensive, but in general, it is kind of pricey.
Principal Consultant at Grail Automation
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
Technical Consultant at Intercede Solutions
 

Valuable Features

Microsoft Azure Logic Apps offers minimal code, fast deployment, seamless integration, scalability, and reliable automation for diverse systems.
Workato offers user-friendly, no-code integration and automation, boosting business efficiency with pre-built connectors and flexible application connections.
The workflow in Logic Apps enables integrating multiple applications.
Chief Engineer - Cloud | Azure | Integration at Numerics Cloud
Microsoft Azure Logic Apps has many features that are beneficial for workflow automation, such as running automation tasks and facilitating communication between different interfaces.
Project Manager at Capgemini
Even for Blob storage, we use tokenized endpoints that give us access to this storage account, making it secure.
Technical Architect at Abcl
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
It comes with pre-built connectors, eliminating the need to write APIs.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
Technical Consultant at Intercede Solutions
 

Categories and Ranking

Microsoft Azure Logic Apps
Ranking in Integration Platform as a Service (iPaaS)
1st
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
No ranking in other categories
Workato
Ranking in Integration Platform as a Service (iPaaS)
5th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Integration Platform as a Service (iPaaS) category, the mindshare of Microsoft Azure Logic Apps is 7.2%, down from 13.3% compared to the previous year. The mindshare of Workato is 4.5%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Microsoft Azure Logic Apps7.2%
Workato4.5%
Other88.3%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Gayatri Dhawade - PeerSpot reviewer
Technical Architect at Abcl
Has supported seamless integration flows while requiring improvement in cost transparency
Assessing the ease of connecting disparate systems using Microsoft Azure Logic Apps connectors is simple because we have a Standard Operating Process. If we want to use Logic Apps, we just reserve the instances as per our requirement. Even for Blob storage, we use tokenized endpoints that give us access to this storage account, making it secure. At API Gateway, we have policies that help us implement encryption and decryption. Request parameters are mapped automatically, converted to SOAP, XML, or JSON as needed in different formats. We utilize its monitoring capabilities; Event Grids are used for logging events. Additionally, we have implemented a retry mechanism and are using Azure Monitor for end-to-end request tracing.
SS
API Integration Architect, Sr Manager at Beauty Tech Retail Domain
Intuitive automation streamlines workflows with room for more deployment options
The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise24
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What do you like most about Microsoft Azure Logic Apps?
The solution's most valuable feature is the no-code/low-code feature.
What is your experience regarding pricing and costs for Microsoft Azure Logic Apps?
Regarding the cost, I find Microsoft Azure Logic Apps to be reasonable; it is not expensive.
What needs improvement with Microsoft Azure Logic Apps?
My experience with their pricing indicates that pricing is complicated to understand and costly. There should be some cost reduction. Currently, I don't have any use case beyond what the readily av...
What needs improvement with Workato?
In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...
What is your primary use case for Workato?
The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...
What advice do you have for others considering Workato?
I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...
 

Also Known As

Azure Logic Apps, MS Azure Logic Apps
No data available
 

Overview

 

Sample Customers

nord lock, mission linen supply, esmart systems
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Microsoft Azure Logic Apps vs. Workato and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.