Workato and Microsoft Azure Logic Apps are leading automation and integration platforms. Workato appears to have the upper hand in ease of use and customer support, while Azure Logic Apps is favored for its powerful features and integration capabilities.
Features: Workato offers user-friendly workflows, a variety of integrations, and flexibility across applications. Azure Logic Apps provides robust integration with Microsoft services, advanced features, and scalable solutions.
Room for Improvement: Workato users seek better error handling, more detailed documentation, and enhanced user guidance. Azure Logic Apps users mention interface complexity, multi-tenant environment limitations, and a need for increased usability and scalability.
Ease of Deployment and Customer Service: Workato is known for its straightforward deployment process and exceptional customer service. Azure Logic Apps offers a smooth deployment experience but faces occasional criticism for support response times.
Pricing and ROI: Workato users report favorable setup costs and good ROI due to efficiency and support. Azure Logic Apps users experience higher setup costs but justify them with advanced integrations and powerful features, leading to satisfactory ROI.
You can't generalize it because it depends on how many connectors you use, how many workflows you build, what scalability is required, and the amount of data to be ingested.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
It is easy to reach out to Microsoft for support if needed.
The support is good, with multiple options like developer support and 24x7 support.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
It's just clicks away, and you can also set it up as auto-scaling.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
I have never seen it misperforming.
We have had it implemented for two years without issues.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
Microsoft Azure Logic Apps needs further development in consistency and durability, particularly for handling larger data volumes beyond 1 MB.
The business rules engine is still not fully developed, and it would be very helpful to see improvements here.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
There are no upfront licensing costs or contracts you are bound to.
Microsoft provides a reliable solution, but it is considered expensive compared to others.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
The workflow in Logic Apps enables integrating multiple applications.
Microsoft Azure Logic Apps has many features that are beneficial for workflow automation, such as running automation tasks and facilitating communication between different interfaces.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
Connect your business-critical apps and services with Azure Logic Apps, automating your workflows without writing a single line of code.
Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.
The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.
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