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Fivetran vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Fivetran boosts efficiency and reduces engineering costs, enabling businesses to focus on operations rather than engineering solutions.
Sentiment score
7.8
Workato integration boosts cash flow and productivity, promises over 40% ROI, and encourages cost-efficient automation within a week.
It saves us the effort of having one to two data engineers managing the tasks that Fivetran handles.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.2
Fivetran's customer service gets mixed reviews, with praise and criticism for responsiveness, communication, and tech support experiences.
Sentiment score
7.8
Workato's customer service is praised for responsiveness and knowledge, though some users seek more support options and availability.
The technical support provided by Fivetran has generally been good, with a response time and competence that I would rate as good.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
7.5
Fivetran scales across company sizes, handles data volumes, integrates sources easily, but involves cost and resource management challenges.
Sentiment score
7.3
Workato is scalable, adaptable, and efficient for multi-region operations, handling varied workloads and multiple databases seamlessly.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.9
Fivetran is generally reliable with minor downtimes, but some users face challenges with connectors and varying vendor support.
Sentiment score
7.4
Workato is dependable with minimal downtime, praised for AWS foundation, though struggles with high loads and large datasets.
During the duration of the time that we used Fivetran, it was highly stable.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

Fivetran needs improvements in UI, security, cost, logging, customization, support, connectors, real-time processing, and API visibility.
Workato users desire improved collaboration, feature discoverability, API management, customization, scaling, and advanced integration capabilities globally.
From a cost perspective, if the number of connectors is lesser, then Fivetran is not the most cost-efficient option.
Fivetran could improve by adapting more for technical users and by providing more options for such users.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

Fivetran pricing varies by usage and features, impacting small and large enterprises differently, with flexible but complex pricing.
Workato offers transparent pricing with customizable agreements, potentially high costs, and competitive value compared to other iPaaS solutions.
Our current yearly contract for Fivetran is approximately $70,000.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

Fivetran offers easy, reliable data integration with built-in connectors, seamless setup, real-time syncing, and in-platform data transformation.
Workato provides easy integration and automation with a no-code, user-friendly interface, enhancing efficiency and security for businesses.
The most valuable feature of Fivetran is its built-in connectors for a wide range of data sources.
The ability to seamlessly integrate with a large variety of data sources is valuable.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

Fivetran
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Data Integration (12th), Data Replication (3rd), Cloud Data Integration (6th)
Workato
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
Integration Platform as a Service (iPaaS) (7th)
 

Mindshare comparison

Fivetran and Workato aren’t in the same category and serve different purposes. Fivetran is designed for Data Integration and holds a mindshare of 2.3%, up 2.0% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 4.8% mindshare, up 4.3% since last year.
Data Integration
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Mediha Šiljić - PeerSpot reviewer
Built-in connectors offer extensive data source integration and time savings
Fivetran could improve by adapting more for technical users and by providing more options for such users. There should be more adaptability in terms of new features. If a specific feature is required, it should be integrated promptly. Improvement in existing connectors with new features is desirable. Enhancements around customer-focused product adaptation are also suggested.
Rohit Sircar - PeerSpot reviewer
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Educational Organization
10%
Manufacturing Company
9%
Educational Organization
15%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the deal with the HVR software acquisition?
As a user of HVR Software I followed this deal closely. Fivetran is apparently trying to establish more in its sector and by buying an already established data replication software, they become som...
Does HVR Software provide reliable insights?
I honestly can't think of another data replication software that can give you better statistics and insight than HVR Software. There's the feature for topology and statistics and both of them can ...
How much traffic can HVR Software handle?
As someone who works at a company where a high volume of information is replicated and has tried several data replication softwares, I can tell you that you're looking at the right one. HVR Softwar...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
I am currently in the exploratory phase. While the cloud-native aspect is beneficial, having deployment options similar to MuleSoft would be a great additional feature. Their approach aims to remov...
What is your primary use case for Workato?
I have been using Workato for the past two years now. Our current project was doing automation earlier with workflows using MuleSoft. These have now been moved to Workato for integrating systems fo...
 

Overview

 

Sample Customers

Autodesk, Condé Nast, JetBlue, Morgan Stanley, OpenAI, LVMH, Pfizer, Verizon, SpotifyNational Australia Bank, Saks, Cemex, Okta, Dropbox, Pitney Bowes, World Fuel Services,Lufthansa, AutoZone, ASICS, ASOS, Coupa, Databricks, Hermes, New Relic, Intercom,Canva, Honeywell, Square, DocuSign, Nandos, Oldcastle Infrastructure
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Fivetran vs. Workato and other solutions. Updated: July 2023.
860,592 professionals have used our research since 2012.