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it_user1740738 - PeerSpot reviewer
Senior Engineer at a comms service provider with 501-1,000 employees
Real User
Jan 3, 2022
Saves time and makes it easy for our mixed-skilled team to support the product, but more guidance and better error messages are required in the UI
Pros and Cons
  • "The graphical nature of the development interface is most useful because we've got people with quite mixed skills in the team. We've got some very junior, apprentice-level people, and we've got support analysts who don't have an IT background. It allows us to have quite complicated data flows and embed logic in them. Rather than having to troll through lines and lines of code and try and work out what it's doing, you get a visual representation, which makes it quite easy for people with mixed skills to support and maintain the product. That's one side of it."
  • "We have not come across anything that we have not been able to do with Pentaho, and it has proved to be a very flexible way of getting data from anywhere."
  • "Although it is a low-code solution with a graphical interface, often the error messages that you get are of the type that a developer would be happy with. You get a big stack of red text and Java errors displayed on the screen, and less technical people can get intimidated by that. It can be a bit intimidating to get a wall of red error messages displayed. Other graphical tools that are focused at the power user level provide a much more user-friendly experience in dealing with your exceptions and guiding the user into where they've made the mistake."
  • "Its UI is probably a bit too confusing for that level of user, so it doesn't allow us to get the tool as widely distributed across the organization to non-technical users as much as we would like."

What is our primary use case?

We're using it for data warehousing. Typically, we collect data from numerous source systems, structure it, and then make it available to drive business intelligence, dashboard reporting, and things like that. That's the main use of it. 

We also do a little bit of moving of data from one system to another, but the data doesn't go into the warehouse. For instance, we sync the data from one of our line of business systems into our support help desk system so that it has extra information there. So, we do a few point-to-point transfers, but mainly, it is for centralizing data for data warehousing.

We use it just as a data integration tool, and we haven't found any problems. When we have big data processing, we use Amazon Redshift. We use Pentaho to load the data into Redshift and then use that for big data processing. We use Tableau for our reporting platform. We've got quite a number of users who are experienced in it, so it is our chosen reporting platform. So, we use Pentaho for the data collection and data modeling aspect of things, such as developing facts and dimensions, but we then publicly export that data to Redshift as a database platform, and then we use Tableau as our reporting platform.

I am using version 8.3, which was the latest long-term support version when I looked at it the last time. Because this is something we use in production, and it is quite core to our operations, we've been advised that we just stick with the long-term support versions of the product.

It is in the cloud on AWS. It is running on an EC2 instance in AWS Cloud.

How has it helped my organization?

It enables us to create low-code pipelines without custom coding efforts. A lot of transformations are quite straightforward because there are a lot of built-in connectors, which is really good. It has got connectors to Salesforce, which makes it very easy for us to wire up a connection to Salesforce and scrape all of that data into another table. Their flows have got absolutely no code in them. It has a Python integrator, and if you want to go into a coding environment, you've got your choice of writing in Java or Python.

The creation of low-code pipelines is quite important. We have around 200 external data sets that we query and pull the data from on a daily basis. The low-code environment makes it easier for our support function to maintain it because they can open up a transformation and very easily see what that transformation is doing, rather than having to troll through reams and reams of code. ETLs written purely in code become very difficult to trace very quickly. You spend a lot of time trying to unpick it. They never get commented on as well as you'd expect, whereas, with a low-code environment, you have your transformation there, and it almost self documents itself. So, it is much easier for somebody who didn't write the original transformation to pick that up later on.

We reuse various components. For instance, we might develop a transformation that does a lookup based on the domain name to match to a consumer record, and then we can repeat that bit of code in multiple transformations. 

We have a metadata-driven framework. Most of what we do is metadata-driven, which is quite important because that allows us to describe all of our data flows. For example, Table one moves to Table two, Table two moves to table three, etc. Because we've got metadata that explains all of those steps, it helps people investigate where the data comes from and allows us to publish reports that show, "You've got this end metric here, and this is where the data that drives that metric came from." The variable substitution that Pentaho has to allow metadata-driven frameworks is definitely a key feature that Pentaho offers.

The ability to automate data pipeline templates affects our productivity and costs. We run a lot of processes, and if it wasn't reliable, it would take a lot more effort. We would need a lot bigger team to support the 200 integrations that we run every day. Because it is a low-code environment, we don't have to have support instances escalated to the third line support to be investigated, which affects the cost. Very often our support analysts or more junior members are able to look into what an issue is and fix it themselves without having to escalate it to a more senior developer.

The automation of data pipeline templates affects our ability to scale the onboarding of data because after we've done a few different approaches and we get new requirements, they fit into a standard approach. It gives us the ability to scale with code and reuse, which also ties in with the metadata aspect of things. A lot of our intermediate stages of processing data are purely configured in metadata, so in order to implement transformation, no custom coding is required. It is really just writing a few lines of metadata to drive the process, and that gives us quite a big efficiency.

It has certainly reduced our ETL development time. I've worked at other places that had a similar-sized team to manage a system with a much lesser number of integrations. We've certainly managed to scale Pentaho not just for the number of things we do but also for the type of things we do.

We do the obvious direct database connections, but there is a whole raft of different types of integrations that we've developed over time. We have REST APIs, and we download data from Excel files that are hosted in SharePoint. We collect data from S3 buckets in Amazon, and we collect data from Google Analytics and other Google services. We've not come across anything that we've not been able to do with Pentaho. It has proved to be a very flexible way of getting data from anywhere.

Our time savings are probably quite significant. By using some of the components that we've already got written, our developers are able to, for instance, put in a transformation from a staging area to its model data area. They are probably able to put something in place in an hour or a couple of hours. If they were starting from a blank piece of paper, that would be several days worth of work.

What is most valuable?

The graphical nature of the development interface is most useful because we've got people with quite mixed skills in the team. We've got some very junior, apprentice-level people, and we've got support analysts who don't have an IT background. It allows us to have quite complicated data flows and embed logic in them. Rather than having to troll through lines and lines of code and try and work out what it's doing, you get a visual representation, which makes it quite easy for people with mixed skills to support and maintain the product. That's one side of it. 

The other side is that it is quite a modular program. I've worked with other ETL tools, and it is quite difficult to get component reuse by using them. With tools like SSIS, you can develop your packages for moving data from one place to another, but it is really difficult to reuse a lot of it, so you have to implement the same code again. Pentaho seems quite adaptable to have reusable components or sections of code that you can use in different transformations, and that has helped us quite a lot.

One of the things that Pentaho does is that it has the virtual web services ability to expose a transformation as if it was a database connection; for instance, when you have a REST API that you want to be read by something like Tableau that needs a JDBC connection. Pentaho was really helpful in getting that driver enabled for us to do some proof of concept work on that approach.

What needs improvement?

Although it is a low-code solution with a graphical interface, often the error messages that you get are of the type that a developer would be happy with. You get a big stack of red text and Java errors displayed on the screen, and less technical people can get intimidated by that. It can be a bit intimidating to get a wall of red error messages displayed. Other graphical tools that are focused at the power user level provide a much more user-friendly experience in dealing with your exceptions and guiding the user into where they've made the mistake.

Sometimes, there are so many options in some of the components. Some guidance about when to use certain options embedded into the interface would be good so that people know that if they set something, what would it do, and when should they use an option. It is quite light on that aspect.

Buyer's Guide
Pentaho Data Integration and Analytics
June 2026
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For how long have I used the solution?

I have been using this solution since the beginning of 2016. It has been about seven years.

What do I think about the stability of the solution?

We haven't had any problems in particular that I can think of. It is quite a workhorse. It just sits there running reliably. It has got a lot to do every day. We have occasional issues of memory if some transformations haven't been written in the best way possible, and we obviously get our own bugs that we introduce into transformations, but generally, we don't have any problems with the product.

What do I think about the scalability of the solution?

It meets our purposes. It does have horizontal scaling capability, but it is not something that we needed to use. We have lots of small-sized and medium-sized data sets. We don't have to deal with super large data sets. Where we do have some requirements for that, it works quite well. We can push some of that processing down onto our cloud provider. We've dealt with some of such issues by using S3, Athena, and Redshift. You can almost offload some of the big data processing to those platforms.

How are customer service and support?

I've contacted them a few times. In terms of Lumada's ability to quickly and effectively solve issues that we brought up, we get a very good response rate. They provide very prompt responses and are quite engaging. You don't have to wait long, and you can get into a dialogue with the support team with back and forth emails in just an hour or so. You don't have to wait a week for each response cycle, which is something I've seen with some of the other support functions. 

I would rate them an eight out of 10. We've got quite a complicated framework, so it is not possible for us to send the whole thing over for them to look into it, but they certainly give help in terms of tweaks to server settings and some memory configurations to try and get things going. We run a codebase that is quite big and quite complicated, so sometimes, it might be difficult to do something that you can send over to show what the errors are. They wouldn't log in and look at your actual environment. It has to be based on the log files. So, it is a bit abstract. If you have something that's occurring just on a very specific transformation that you've got, it might be difficult for them to drill into to see why it is causing a problem on our system.

Which solution did I use previously and why did I switch?

I have a little bit of experience with AWS Glue. Its advantage is that it is tied natively into the AWS PySpark processing. Its disadvantage is that it writes some really difficult-to-maintain lines of code for all of its transformations, which might work fine if you have just a dozen or so transformations, but if you have a lot of transformations going on, it can be quite difficult to maintain.

We've also got quite a lot of experience working with SSIS. I much prefer Pentaho to SSIS. The SSIS ties you rigidly to your data flow structure that exists at design time, whereas Pentaho is very flexible. If, for instance, you wanted to move 15 columns to another table, in SSIS, you'd have to configure that with your 15 columns. If a 16th column appears, it would break that flow. With Pentaho, without amending your ETL, you can just amend your end data set to accept the 16th column, and it would just allow it to flow through. This and the fact that the transformation isn't tied down at the design time make it much more flexible than SSIS.

In terms of component reuse, other ETL tools are not nearly as good at being able to just pick up a transformation or a sub-transformation and drop it into your pipelines. You do tend to keep rewriting things again and again to get the same functionality.

What about the implementation team?

I was here during the initial setup, but I wasn't involved in it. We used an external company. They do our upgrades, etc. The reason for that is that we tend to stick with just the long-term support versions of the product. Apart from service packs, we don't do upgrades very often. We never get a deep experience of that, so it is more efficient for us to bring in this external company that we work with to do that.

What was our ROI?

It is always difficult to quantify a return on investment for data warehousing and business intelligence projects. It is a cost center rather than a profit center, but if you take the starting point as this is something that needs to be done, you could pick up the tools to do it. In the long run, you would necessarily find that they are much cheaper. If you went for more of a coded approach, it might be cheaper in terms of licensing, but then you might have higher costs of maintaining that.

What's my experience with pricing, setup cost, and licensing?

It does seem a bit expensive compared to the serverless product offering. Tools, such as Server Integration Services, are "almost" free with a database engine. It is comparable to products like Alteryx, which is also very expensive.

It would be great if we could use our enterprise license and distribute that to analysts and people around the business to use in place of Tableau Prep, etc, but its UI is probably a bit too confusing for that level of user. So, it doesn't allow us to get the tool as widely distributed across the organization to non-technical users as much as we would like.

What other advice do I have?

I would advise taking advantage of using metadata to drive your transformations. You should take advantage of the very nice and easy way in which variable substitution works in a lot of components. If you use a metadata-driven framework in Pentaho, it will allow you to self-document your process flows. At some point, it always becomes a critical aspect of a project. Often, it doesn't crop up until a year or so later, but somebody always comes asking for proof or documentation of exactly what is happening in terms of how something is getting to here and how something is driving a metric. So, if you start off from the beginning by using a metadata framework that self documents that, you'll be 90% of the way in answering those questions when you need to.

We are satisfied with our decision to purchase Hitachi's products, services, or solutions. In the low-code space, they're probably reasonably priced. With the serverless architectures out there, there is some competition, and you can do things differently using serverless architecture, which would have an overall lower cost of running. However, the fact that we have so many transformations that we run, and those transformations can be maintained by a team of people who aren't Python developers or Java developers, and our apprentices can use this tool quite easily, is an advantage of it.

I'm not too familiar with the overall roadmap for Hitachi Vantara. We're just using the Pentaho data integration products. We don't use the metadata injection aspects of Pentaho mainly because we did have a need for them, but we know they're there. 

I would rate it a seven out of 10. Its UI is a bit techy and more confusing than some of the other graphical ETL tools, and that's where improvements could be made.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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System Engineer at a tech services company with 11-50 employees
Real User
Oct 12, 2022
Enterprise Edition pricing and reduced Community Edition functionality are making us look elsewhere
Pros and Cons
  • "We also haven't had to create any custom Java code. Almost everywhere it's SQL, so it's done in the pipeline and the configuration. That means you can offload the work to people who, while they are not less experienced, are less technical when it comes to logic."
  • "Using the solution we were able to reduce our ETL deployment time by between 10 and 20 percent, and when it comes to personnel costs, we have gained 10 percent."
  • "The support for the Enterprise Edition is okay, but what they have done in the last three or four years is move more and more things to that edition. The result is that they are breaking the Community Edition. That's what our impression is."
  • "Overall, our Hitachi solution was quite good, but over the last couple of years, we have been trying to move away from the product due to a number of things."

What is our primary use case?

We use it for two major purposes. Most of the time it is for ETL of data. And based on the loaded and converted data, we are generating reports out of it. A small part of that, the pivot tables and the like, are also on the web interface, which is the more interactive part. But about 80 percent of our developers' work is on the background processes for running and transforming and changing data.

How has it helped my organization?

Before, a lot of manual work had to be done, work that isn't done anymore. We have also given additional reports to the end-users and, based upon them, they have to take some action. Based on the feedback of the users, some of the data cleaning tasks that were done manually have been automated. It has also given us a fast response to new data that is introduced into the organization.

Using the solution we were able to reduce our ETL deployment time by between 10 and 20 percent. And when it comes to personnel costs, we have gained 10 percent.

What is most valuable?

The graphical user interface is quite okay. That's the most important feature. In addition, the different types of stores and data formats that can be accessed and transferred are an important component.

We also haven't had to create any custom Java code. Almost everywhere it's SQL, so it's done in the pipeline and the configuration. That means you can offload the work to people who, while they are not less experienced, are less technical when it comes to logic. It's more about the business logic and less about the programming logic and that's really important.

Another important feature is that you can deploy it in any environment, whether it's on-premises or cloud, because you can reuse your steps. When it comes to adding to your data processing capacity dynamically that's key because when you have new workflows you have to test them. When you have to do it on a different environment, like your production environment, it's really important.

What needs improvement?

I would like to see better support from one version to the next, and all the more so if there are third-party elements that you are using. That's one of the differences between the Community Edition and the Enterprise Edition. 

In addition to better integration with third-party tools, what we have seen is that some of the tools just break from one version to the next and aren't supported anymore in the Community Edition. What is behind that is not really clear to us, but the result is that we can't migrate, or we have to migrate to other parts. That's the most inconvenient part of the tool.

We need to test to see if all our third-party plugins are still available in a new version. That's one of the reasons we decided we would move from the tool to the completely open-source version for the ETL part. That's one of the results of the migration hassle we have had every time.

The support for the Enterprise Edition is okay, but what they have done in the last three or four years is move more and more things to that edition. The result is that they are breaking the Community Edition. That's what our impression is.

The Enterprise Edition is okay, and there is a clear path for it. You will not use a lot of external plugins with it because, with every new version, a lot of the most popular plugins are transferred to the Enterprise Edition. But the Community Edition is almost not supported anymore. You shouldn't start in the Community Edition because, really early on, you will have to move to the Enterprise Edition. Before, you could live with and use the Community Edition for a longer time.

For how long have I used the solution?

I have been working with Hitachi Lumada Data Integration for seven or eight years.

What do I think about the stability of the solution?

The stability is okay. In the transfer from before it was Hitachi to Hitachi, it was two years of hell, but now it's better.

What do I think about the scalability of the solution?

At the scale we are using it, the solution is sufficient. The scalability is good, but we don't have that big of a data set. We have a couple of billion data records involved in the integration. 

We have it in one location across different departments with an outside disaster recovery location. It's on a cluster of VMs and running on Linux. The backend data store is PostgreSQL.

Maybe our design wasn't quite optimal for reloading the billions of records every night, but that's probably not due to the product but to the migration. The migration should have been done in a bit of a different way.

How are customer service and support?

I had contact with their commercial side and with the technical side for the setup and demos, but not after we implemented it. That is due to the fact that the documentation and the external consultant gave us a lot of information about it.

Which solution did I use previously and why did I switch?

We came from the Microsoft environment to Hitachi, but that was 10 years back. We switched due to the licensing costs and because there wasn't really good support for the PostgreSQL database.

Now, I think the Microsoft environment isn't that bad, and there is also better support for open-source databases.

How was the initial setup?

I was involved in the initial migration from Microsoft to Hitachi. It was rather straightforward, not too complex. Granted, it was a new toolset, but that is the same with every new toolset. The learning curve wasn't too steep.

The maintenance effort is not significant. From time to time we have an error that just pops up without our having any idea where it comes from. And then, the next day, it's gone. We get that error something like three times a year. Nobody cares about it or is looking into the details of it. 

The migrations from one version to the next that we did were all rather simple. During that process, users don't have it available for a day, but they can live with that. The migration was done over a weekend and by the following Monday, everything was up and running again.

What about the implementation team?

We had some external help from someone who knows the product and had already had some experience with implementing the tool.

What was our ROI?

In terms of ROI, over the years it was a good step to make the move to Hitachi. Now, I don't think it would be. Now, it would be a different story.

What's my experience with pricing, setup cost, and licensing?

We are using the Community Edition. We have been trying to use and sell the Enterprise version, but that hasn't been possible due to the budget required for it.

Which other solutions did I evaluate?

When we made the choice, it was between Microsoft, Hitachi, and Cognos. The deciding factor in going with Hitachi was its better support for open-source databases and data stores. Also, the functionality of the Community version was what was needed by most of our customers.

What other advice do I have?

Our experience with the query performance of Lumada on large data sets is that Lumada is not what determines performance. Most of the time, the performance comes from the database or the data store underneath Lumada. Depending on how big your data set is, you have to change or optimize your data store and then you can work with large data sets.

The fine-tuning of the database that is done outside of Lumada is okay because a tool can't provide every insight into every type of data store or dataset. If you are looking into optimization, you have to use your data store optimization tools. Hitachi isn't designed for that, and we were not expecting to have that.

I'm not really that impressed with Hitachi's ability to quickly and effectively solve issues we have brought up, but it's not that bad either. It's halfway, not that good and not that bad.

Overall, our Hitachi solution was quite good, but over the last couple of years, we have been trying to move away from the product due to a number of things. One of them is the price. It's really expensive. And the other is that more and more of what used to be part of the Community Edition functionality is moving to the Enterprise Edition. The latter is okay and its functions are okay, but then we are back to the price. Some of our customers don't have the deeper pockets that Hitachi is aiming for.

Before, it was more likely that I would recommend Hitachi Ventara to a colleague. But now, if you are starting in an environment, you should move to other solutions. If you have the money for the Enterprise Edition, then I would say my likelihood of recommending it, on a scale of one to 10, would be a seven. Otherwise, it would be a one out of 10.

If you are going with Hitachi, go for the Enterprise version or stay away from Hitachi.

It's also really important to think in great detail about your loading process at the start. Make sure that is designed correctly. That's not directly related to the tool itself, but it's more about using the tool and how the loads are transferred.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Pentaho Data Integration and Analytics
June 2026
Learn what your peers think about Pentaho Data Integration and Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
reviewer1872000 - PeerSpot reviewer
Senior Data Analyst at a tech services company with 51-200 employees
Real User
Jun 8, 2022
We're able to query large data sets without affecting performance
Pros and Cons
  • "One of the most valuable features is the ability to create many API integrations. I'm always working with advertising agents and using Facebook and Instagram to do campaigns. We use Pentaho to get the results from these campaigns and to create dashboards to analyze the results."
  • "Before we used Pentaho, our processes were in Microsoft Excel and the updates from databases had to be done manually, but now all our routines are done automatically and we have more time to do other jobs, saving us four or five hours daily."
  • "Parallel execution could be better in Pentaho. It's very simple but I don't think it works well."

What is our primary use case?

I use it for ETL. We receive data from our clients and we join the most important information and do many segmentations to help with communication between our product and our clients.

How has it helped my organization?

Before we used Pentaho, our processes were in Microsoft Excel and the updates from databases had to be done manually. Now all our routines are done automatically and we have more time to do other jobs. It saves us four or five hours daily.

In terms of ETL development time, it depends on the complexity of the job, but if the job is simple it saves two or three hours.

What is most valuable?

One of the most valuable features is the ability to create many API integrations. I'm always working with advertising agents and using Facebook and Instagram to do campaigns. We use Pentaho to get the results from these campaigns and to create dashboards to analyze the results.

I'm working with large data sets. One of the clients I'm working with is a large credit card company and the database from this client is very large. Pentaho allows me to query large data sets without affecting its performance.

I use Pentaho with Jenkins to schedule the jobs. I'm using the jobs and transformations in Pentaho to create many links. 

I always find ways to have minimal code and create the processes with many parameters. I am able to reuse processes that I have created before. 

Creating jobs and putting them into production, as well as the visibility that Pentaho gives, are both very simple.

What needs improvement?

Parallel execution could be better in Pentaho. It's very simple but I don't think it works well.

For how long have I used the solution?

I've been working with Pentaho for four or five years.

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

I find help on the forums.

Which solution did I use previously and why did I switch?

I used SQL Server Integration Services, but I have much more experience with Pentaho. I have also worked with Apache NiFi but it is more focused on single data processes but I'm always working with batch processes and large data sets.

How was the initial setup?

The first deployment was very complex because we didn't have experience with the solution, but the next deployment was simpler.

We create jobs weekly in Pentaho. The development time takes, on average, one week and the deployment takes just one day or so.

We just put it on Git and pull a server and schedule the execution.

We use it on-premises while the infrastructure is Amazon and Azure.

What other advice do I have?

I always recommend Pentaho for working with automated processes and to do API integrations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Renan Guedert - PeerSpot reviewer
Business Intelligence Specialist at a recruiting/HR firm with 11-50 employees
Real User
Apr 20, 2022
Creates a good, visual pipeline that is easy to understand, but doesn't handle big data well
Pros and Cons
  • "Sometimes, it took a whole team about two weeks to get all the data to prepare and present it. After the optimization of the data, it took about one to two hours to do the whole process. Therefore, it has helped a lot when you talk about money, because it doesn't take a whole team to do it, just one person to do one project at a time and run it when you want to run it. So, it has helped a lot on that side."
  • "A big problem after deploying something that we do in Lumada is with Git. You get a binary file to do a code review. So, if you need to do a review, you have to take pictures of the screen to show each step. That is the biggest bug if you are using Git."

What is our primary use case?

It was our principle to make the whole ETL and data warehousing on our projects. We created a whole step for collecting all the raw data from APIs and other databases from flat files, like Excel files, CSV files, and JSON files, to do the whole transformation and data preparation, then model the data and put it in SQL Server and integration services.

For business intelligence projects, it is sometimes pretty good, when you are extracting something from the API, to have a step to transform the JSON file from the API to an SQL table.

We use it heavily as a virtual machine running on Windows. We have also installed the open-source version on the desktop.

How has it helped my organization?

Lumada provides us with a single, end-to-end data management experience from ingestion to insights. This single data management experience is pretty good because then you don't have every analyst doing their own stuff. When you have one unique tool to do that, you can keep improving as well as have good practices and a solid process to do the projects.

What is most valuable?

It has many resourceful things. It has a variety of the things that you can do. It is also pretty open, since you can put in a Python script or JavaScript for everything. If you don't have the native tool on the application, you can build your own using scripts. You can build your other steps and jobs on the application. The liberty of the application has been pretty good.

Lumada enables us to create pipelines with minimal manual coding efforts, which is the most important thing. When creating a pipeline, you can see which steps are failing in the process. You can keep up the process and debug, if you have problems. So, it creates a good, visual pipeline that makes it easy to understand what you are doing during the entire process.

What needs improvement?

There is no straight-line explanation about bugs and errors that happen on the software. I must search heavily on the Internet, some YouTube videos, and other forums to know what is happening. The proper site of Hitachi and Lumada doesn't have the best explanation about bugs, errors, and the functions. I must search for other sources to understand what is happening. Usually, it is some guy in India or Russia who knows the answer.

A big problem after deploying something that we do in Lumada is with Git. You get a binary file to do a code review. So, if you need to do a review, you have to take pictures of the screen to show each step. That is the biggest bug if you are using Git.

After you create a data pipeline, if you could make a JSON file or something with another language, we could simplify the steps for creating what we are doing. Or, a simple flat file of text could be even better than that, but generated by their own platform so people can look and see what is happening. You shouldn't need to download the whole project in your own Pentaho, I would like to just look at the code and see if there is something wrong.

When I use it for open-source applications, it doesn't handle big data too well. Therefore, we have to use other kinds of technologies to manage that.

I would like it more accessible for Macs. Previously, I always used Linux, but some companies that I worked for before used MacBooks. It would be good if I could use Pentaho in that too since I need to use other tools or create a virtual machine to use Pentaho. So, it would be pretty good if the solution had a friendly version for Macs or Linux-based programs, like Ubuntu.

For how long have I used the solution?

I have been using it for six years, but more heavily over the last two years.

How are customer service and support?

I don't bring issues to Hitachi since Lumada is open source in some kind of way. 

Once, when I had a problem with connections because of the software, I saw the issue in the forums on the Internet because there was some type of bug happening.

Which solution did I use previously and why did I switch?

At my first company, we used just Lumada. At my second company, we used a lot of QlikView, SQL, Python, and Lumada. At my third company, we used Python and SQL much more. I used Lumada just once at that company. At my new company, I don't use it at all. I just use Azure Data Factory and SQL.

With Pentaho, we finally have data pipelines. We didn't have solid data pipelines before. After the data pipelines became very solid, the team who created them became very popular in the company.

How was the initial setup?

To set up the things, we used a virtual machine. It was a version where we can download it and unlock a machine too. You can do Ctrl-C and Ctrl-V with Pentaho because all you need to have is the newest version of Java. So, it was pretty smooth to do the setup. It took an hour maximum to deploy.

What was our ROI?

Sometimes, it took a whole team about two weeks to get all the data to prepare and present it. After the optimization of the data, it took about one to two hours to do the whole process. Therefore, it has helped a lot when you talk about money, because it doesn't take a whole team to do it, just one person to do one project at a time and run it when you want to run it. So, it has helped a lot on that side.

The solution reduced our ETL development time by a lot because a whole project used to take about a month to get done previously. After having Lumada, it took just a week. For a big company in Brazil, it saves a team at least $10,000 a month.

Which other solutions did I evaluate?

I just use the ETL tool. For data visualization, we are using Power BI. For data storage, we use SQL Server, Azure, or Google BigQuery.

We are just using the open-source application for ETL. We have never looked into other tools of Hitachi because they are paid.

I know other companies who are using Alteryx, which has a friendlier user interface, but they have fewer tools and are more difficult to utilize. My wife uses Alteryx, and I find it is not as good after I used Lumada because they have more solutions and it's open-source. Though, Alteryx has more security and better support.

What other advice do I have?

For someone who wants simple solutions, open-source tools are very perfect for someone who isn't a programmer or knowledgeable about technology. In one week, you can try to understand this solution and do your first project. In my opinion, it is the best tool for people starting out.

Lumada is a great tool. I would rate it as a straight seven out of 10. It gets the work done. The open-source version doesn't work well with big data sources, but there is a lot of flexibility and liberty to do everything you want and need. If the open-source version worked better with big data, then I would give it a straight eight since there is always room for improvement. Sometimes when debugging, some errors can be pretty difficult. It is a tool in principle, when you are starting business intelligence and data engineering, to understand everything that is going on.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
José Orlando Maia - PeerSpot reviewer
Data Engineer at a tech vendor with 1,001-5,000 employees
MSP
Apr 20, 2022
We can parallelize the extraction from various servers simultaneously, accelerating our extraction
Pros and Cons
  • "The area where Lumada has helped us is in the commercial area. There are many extractions to compose reports about our sales team performance and production steps. Since we are using Lumada to gather data from each industry in each country. We can get data from Argentina, Chile, Brazil, and Colombia at the same time. We can then concentrate and consolidate it in only one place, like our data warehouse. This improves our production performance and need for information about the industry, production data, and commercial data."
  • "Using Lumada compared to using SQL manually, ETL development time is half the time it took using a basic manual transformation."
  • "Lumada could have more native connectors with other vendors, such as Google BigQuery, Microsoft OneDrive, Jira systems, and Facebook or Instagram. We would like to gather data from modern platforms using Lumada, which is a better approach. As a comparison, if you open Power BI to retrieve data, then you can get data from many vendors with cloud-native connectors, such as Azure, AWS, Google BigQuery, and Athena Redshift. Lumada should have more native connectors to help us and facilitate our job in gathering information from these new modern infrastructures and tools."
  • "Lumada could have more native connectors with other vendors, such as Google BigQuery, Microsoft OneDrive, Jira systems, and Facebook or Instagram."

What is our primary use case?

My primary use case is to provide integration with my source systems, such as ERP systems and SAP systems, and web-based systems, having them primarily integrate with my data warehouse. For this process, I use ETL to treat and gather all the information from my first system, then consolidate it in my data warehouse.

How has it helped my organization?

We needed to gather data from many servers at my company. We had probably 10 or 12 equivalent databases spread around the world, i.e., Brazil, Paraguay, or Chile, and had an instance in each country. So, this server is Microsoft SQL Server-based. We are using Lumada to get the data from these international databases. We can parallelize the extraction from various servers at the same time because we have the same structure, schemas, and tables in each of these SQL Server-based servers. This provides a good value for us, as we can extract data at the same time in parallel, which accelerates our extraction.

In one integration process, I can retrieve data from 10 or 12 servers at the same time in one transformation. In the past, using SQL Server or other manual tools, we needed to have 10 or 12 different processes, one per server. Using Lumada in parallel accelerates our extraction. The tools that Lumada provides enable us to transform the data during this process, integrating the data in our data warehouse with good performance. 

Because Lumada uses Java virtual machines, we can deploy and operate in whatever operational system that we want. We can deploy on Linux, even when we had a Linux version from Lumada and a Windows version from Lumada.

It is simple to deploy my ETLs because Lumada has the Pentaho Server version. I installed the desktop version so we can deploy our transformations in the repository. We install our own Lumada on a server, then we have a web interface to schedule our ETLs. We are also able to reschedule our ETLs. We can schedule the hour that we want to run our ETL processes and transformations. We can schedule how many times we want to process the data. We can save all our transformations in a repository located in a Pentaho Server. Since we have a repository, we can save many versions of our transformation, such as 1.0, 1.1, and 1.2, in the repository. I can save four or five versions of a transformation. I can ask Lumada to run only the last version that I saved in the database. 

Lumada offers a web interface to follow these transformations. We can check the logs to see if the transformations were successfully completed, we had a network query, or some database log issues. Using Lumada, there is a feature where we can get logs at the execution time. We can also be notified by email if transformations occurred successfully or failed. We have a file for each process that we schedule on Pentaho Server.

The area where Lumada has helped us is in the commercial area. There are many extractions to compose reports about our sales team performance and production steps. Since we are using Lumada to gather data from each industry in each country. We can get data from Argentina, Chile, Brazil, and Colombia at the same time. We can then concentrate and consolidate it in only one place, like our data warehouse. This improves our production performance and need for information about the industry, production data, and commercial data.

What is most valuable?

The features that I use the most are Microsoft Excel table input, S3 CSV Input, and CSV input. Today, the features that are more valuable to me are the table input, then the CSV input. These both are very important. We extract data from the table system for our transactional databases, which are commonly used. We also use the CSV input to get data from AWS S3 and our data lake.

In Lumada, we can parallelize the steps. The performance to query the databases for me is good, especially for transactional databases. Because Lumada uses Java, we can adjust the amount of memory that we want to use to do transformations. So, it is accessible. It's possible to set up the amount of memory that we want to use in the Java VM, which is good. Therefore, Lumada is good, especially with transactional database extraction. It has good performance, not higher performance, but good performance as we query data, and it is possible to parallelize the query. For example, if we have three or four servers to get the data, then we can retrieve the data at the same time, in parallel, in these databases. This is good because we don't need to wait while one of the extractions finishes. 

Using Lumada, we don't need to do many manual transformations because we have a native company for many of our transformations. Thus, Lumada is a low-code tool to gather data from SQL, Python, or other transformation tools.

What needs improvement?

Lumada could have more native connectors with other vendors, such as Google BigQuery, Microsoft OneDrive, Jira systems, and Facebook or Instagram. We would like to gather data from modern platforms using Lumada, which is a better approach. As a comparison, if you open Power BI to retrieve data, then you can get data from many vendors with cloud-native connectors, such as Azure, AWS, Google BigQuery, and Athena Redshift. Lumada should have more native connectors to help us and facilitate our job in gathering information from these new modern infrastructures and tools.

For how long have I used the solution?

I have been using Lumada Data Integration for at least four years. I started using it in 2018.

How are customer service and support?

Because we are using the free version of Lumada, we have used only the support on the communities and forums on the Internet. 

Lumada does have a paid version, where Hitachi support is specialized in Lumada support. 

How was the initial setup?

It is simple to deploy Lumada because we can deploy our transformation in three to five simple steps, saving our transformation in a repository. 

I open the Pentaho Server web-based version, then I find the transformation that I deployed. I can schedule this transformation at the hour or recurrence in which I want to run the transformation. It is easy. Because at the end of the process, I can save my transformation and Lumada generates the XML file. We can send this XML file to any user of Lumada, who can open up this model and get the transformation that I developed. As a deployment process, it is straightforward, simple, and not complex.

What was our ROI?

Using Lumada compared to using SQL manually, ETL development time is half the time it took using a basic manual transformation.

What's my experience with pricing, setup cost, and licensing?

There are more types of connectors, but you need to pay. 

You need to go through the paid version to have Hitachi Lumada specialized support. However, if you are using the free version, then you will have only the community support. You will depend on the releases from Hitachi to solve some problem or questions that you have, such as bug fixes. You will need to wait for the newest versions or releases to solve these types of problems.

Which other solutions did I evaluate?

I also use Talend Data Integration. For me, Lumada is straightforward and makes it simpler to have transformations as drag and drops. Comparing Talend and Lumada, I think Lumada is easier to use, more than Talend. The comprehension needed for these tools is less with Lumada with than Talend. I can learn Lumada in a day and proceed with my transformations, using some tutorials, since Lumada is easier to use. Whereas, Talend is a more complex solution with more complex transformations.

In Talend's open version, i.e., free version, you won't have a Talend server to deploy models. Thus, you deploy Talend models on the server. If you want to schedule some transformation, then you need to use the operational system where you have infrastructure to run transformations and deploy them. For example, in Talend, we deployed a data model in Talend, but we needed to use Windows Scheduler to also schedule the packets in Talend to process the data in the free version of Talend. Whereas, in the free version of Lumada, we already had it based on the web server. Therefore, we can run our transformations and deploy them on the server. We can schedule in a web interface, which guides us with scheduling the data and checking our logs to see how many transformations we have at a time. This is the biggest difference between Talend and Lumada.

What other advice do I have?

I don't use many templates. I use the solution based on a case-by-case basis.

Considering that Lumada is a free tool, I would rate it as nine out of 10 for the free version.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jacopo Zaccariotto - PeerSpot reviewer
Head of Data Engineering at InfoCert
Real User
Apr 20, 2022
The drag-and-drop interface makes it easier to use than some competing products
Pros and Cons
  • "We can schedule job execution in the BA Server, which is the front-end product we're using right now. That scheduling interface is nice."
  • "We've seen a 50 percent reduction in our ETL development time using the free version of Pentaho, saving about 1,000 euros per week and at least 50,000 euros annually."
  • "The web interface is rusty, and the biggest problem with Pentaho is debugging and troubleshooting. It isn't easy to build the pipeline incrementally. At least in our case, it's hard to find a way to execute step by step in the debugging mode."

What is our primary use case?

We use Pentaho for small ETL integration jobs and cross-storage analytics. It's nothing too major. We have it deployed on-premise, and we are still on the free version of the product.

In our case, processing takes place on the virtual machine where we installed Pentaho. We can ingest data from different on-premises and cloud locations. We still don't carry out the data processing phase inside a different environment from where the VM is running.

How has it helped my organization?

At the start of my team's journey at the company, it was difficult to do cross-platform storage analytics. That means ingesting data from different analytics sources inside a single storage machine and building out KPIs and some other analytics. 

Pentaho was a good start because we can create different connections and import data. We can then do some global queries on that data from various sources. We've been able to replace some of our other data tools like Talend for our managing data warehouse workflow. Later, we adopted some other cloud technologies, so we don't primarily use Pentaho for those use cases anymore. 

What is most valuable?

Pentaho is flexible with a drag-and-drop interface that makes it easier to use than some other ETL products. For example, the full stack we are using in AWS does not have drag-and-drop functionality. Pentaho was a good option at the start of this journey.

We can schedule job execution in the BA Server, which is the front-end product we're using right now. That scheduling interface is nice.

What needs improvement?

It's difficult to use custom code. Implementing a pipeline with pre-built blocks is straightforward, but it's harder to insert custom code inside the pre-built blocks. The web interface is rusty, and the biggest problem with Pentaho is debugging and troubleshooting. It isn't easy to build the pipeline incrementally. At least in our case, it's hard to find a way to execute step by step in the debugging mode.

Repository management is also a shortcoming, but I'm not sure if that's just a limitation of the free version. I'm not sure if Pentaho can use an external repository. It's a flat-file repository inside a virtual machine. Back in the day, we would want to deploy this repository on a database.

Pentaho's data management covers ingestion and insights but I'm not sure if it's end-to-end management—at least not in the free version we are using—because some of the intermediate steps are missing, like data cataloging and data governance features. This is the weak spot of our Pentaho version.

For how long have I used the solution?

We implemented Hitachi Pentaho some time ago. We have been using it for around five or six years. I was using the product at the time, but now I am the head of the data engineering team, so I don't use it anymore but I know Pentaho's strengths and weaknesses.

What do I think about the stability of the solution?

Pentaho is relatively stable, but I average about one failed job every month. 

What do I think about the scalability of the solution?

I rate Pentaho six out of 10 for scalability. The scalability depends on how you deploy it. In our case, the on-premise virtual machine is relatively small and doesn't have a lot of resources. That is why Pentaho does not handle big datasets well in our case. 

I'm also unsure if we can deploy Pentaho in the cloud. So when you're not dealing with the cloud, scalability is always limited. We cannot indefinitely pump resources into a virtual machine.

Currently, we have five or six active workflows running each night. Some of them are ingesting data from ADU. Others take data from AWS Redshift or on-premise Oracle. In terms of people, three other people on the data engineering team and I are actively using Pentaho.

Which solution did I use previously and why did I switch?

We used Talend, which is a Java-based solution and is made for people with proficiency in Java. The entire analytics ecosystem is transitioning to more flexible runtimes, including Python and other languages. Java was not ideal for our data analytics journey.

Right now, we are using NiFi, a tool in the cloud ecosystem that has a similar drag-and-drop interface, but it's embedded in the ADU framework. We're also using another drag-and-drop tool on AWS, but not AWS Glue Studio. 

What was our ROI?

We've seen a 50 percent reduction in our ETL development time using the free version of Pentaho. That saves about 1,000 euros per week, so at least 50,000 euros annually. 

What other advice do I have?

I rate Pentaho eight out of 10. It's a perfect pick for data teams that are getting started and more business-oriented data teams. It's good for a data analyst who isn't so tech-savvy. It is flexible and easy to use. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dale Bloom - PeerSpot reviewer
Credit Risk Analytics Manager at MarketAxess
Real User
Jan 30, 2022
Integrates easily, significantly reduces our development time, and allows us to put as much code as we want
Pros and Cons
  • "I absolutely love Hitachi. I'm one of the forefront supporters of Hitachi for my firm. It's so easy to integrate within our environments. In terms of being able to quickly build ETL jobs, transform, and then automate them, it's really easy to integrate throughout for data analytics."
  • "When we get a question from our CEO that needs a response and that requires a little bit of legwork of pulling in from various market data, our own in-house repositories, and everything else, it allows me to arrive at the solutions much faster than having to do it through scripting in Python, coding, or anything else."
  • "In the Community edition, it would be nice to have more modules that allow you to code directly within the application. It could have R or Python completely integrated into it, but this could also be because I'm using an older version."

What is our primary use case?

The use case is for data ETL on our various data repositories. We use it to aggregate and transform data for visualization purposes for our upper management.

Currently, I am using the PDI locally on my laptop, but we are undergoing an integration to push this off. We have purchased the Enterprise edition and have licenses, and we are just working with our infrastructure to get that set up on a server. 

We haven't yet launched the Enterprise edition, so I've had very minimal touch with Lumada, but I did have an overview with one of the engineers as to how to use the customer portal in terms of learning documentation. So, the documentation and support are basically the two main areas that I've been using it for. I haven't piped any data or anything through it. I've logged in a couple of times to the customer portal, and I've pretty much been using it as support functionality. I have been submitting requests to understand more about how to get everything to be working for the Enterprise edition. So, I have been using the Lumada customer portal mostly for Pentaho Data Integration.

How has it helped my organization?

When we get a question from our CEO that needs a response and that requires a little bit of legwork of pulling in from various market data, our own in-house repositories, and everything else, it allows me to arrive at the solutions much faster than having to do it through scripting in Python, coding, or anything else. I use multiple tools within my toolkit. I'm pretty heavy on Python, but I find that I can do quite a bit of pre-transformation of the data within the actual application for PDI Spoon than having to do everything through coding in Python.

It has significantly reduced our ETL development time. I can't really quantify the hours, but it's a no-brainer for me for just pumping in things. If I have a simple question to ascertain, I can pull up and create any type of job or transform to easily get the solution within minutes, as opposed to however many hours of coding it would take. My estimate is that per week, I would be spending about 75% of my time in coding external to the application, whereas, with the application itself, I can do things within a fraction of that. So, it has reduced my time from 75% to about 5%. In terms of the cost of full-time employee coding and everything, the savings would also roughly be the same, which is from 75% to 5% per week. There is also a broader impact on other colleagues within my team. Currently, their processes are fairly manual, such as Excel-based, so the time savings are carried over to them as well.

What is most valuable?

I'm at the early stages with Lumada, and I have been using the documentation quite a bit. The support has definitely been critical right now in terms of trying to find out more about the architectural elements that need to go in for pushing the Enterprise edition.

I absolutely love Hitachi. I'm one of the forefront supporters of Hitachi for my firm. It's so easy to integrate within our environments. In terms of being able to quickly build ETL jobs, transform, and then automate them, it's really easy to integrate throughout for data analytics. 

I also appreciate the fact that it's not one of the low-code/no-code solutions. You can put as much JavaScript or another code into it as you want, and that makes it a really powerful tool.

What needs improvement?

I haven't been able to broach all the functionality of the Enterprise edition because it hasn't been integrated into our server. We're still building out the server, app server, and repository to support it.

In the Community edition, it would be nice to have more modules that allow you to code directly within the application. It could have R or Python completely integrated into it, but this could also be because I'm using an older version.

For how long have I used the solution?

I have been using it here for about two months. 

What do I think about the stability of the solution?

I haven't had any problems with stability. Right now, for the implementation of the Enterprise edition, we're trying to make sure that it's highly available in case anything goes down, and we have proper safety nets in place, but personally, I haven't found any issues.

What do I think about the scalability of the solution?

It seems highly scalable. I've used the product in other firms, and we've managed to work pretty coherently pushing our changes for code, revisions, and everything else to Git and things like that.

In terms of users, currently, in my firm, I'm the only user, but the intention is to push it globally for all of our users to be able to use it. 

We would like to be able to support other teams and other departments within the organization. Currently, this is being used only for our credit risk team, but in general, within risk, we have many departments such as operational risk, enterprise risk, market risk, and credit risk. I'm bridging all of them right now. However, with other teams that have expressed an interest, it also will include our settlements team and potentially even our research team and FP&A.

How are customer service and support?

So far, it's been pretty good. I would rate them an eight out of 10. 

People are fairly responsive initially to saying, "Okay, yes, we have this on our radar. Coming back." Sometimes, it might take a little bit longer for some responses, but it's still very good, and the quality is a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

At my current firm, we weren't using anything in this team. I just came in, and I knew I wanted to use this product. I had used it quite heavily at my previous firm, and it was just very easy. Even the folks who did not have prior coding experience or data ETL experience could fairly quickly learn its semantics or the ways to work with it. So, I figured that it would be a great product to push forward.

Other teams in my firm were using low-code or no-code solutions, but I just can't stand their interfaces. It's rather limited in terms of even viewing what's on the screen and what you have. I appreciate the way you can debug very quickly within PDI.

How was the initial setup?

It was pretty straightforward for me. I had no problem with configuring it. For my personal use of the product, it took an hour of my time to get it onto my machine. For the Enterprise edition, the deployment is still going on, but it's mainly because we don't have many people on our infrastructure team to help. They have multiple ongoing projects. 

The implementation strategy for my personal use case was fairly straightforward. It involved getting the Community edition and configuring it so that I can set up the pipelines for connecting to my data sources and databases and then output to a file share drive for now. All our databases are fairly read-only on our side. In terms of the implementation strategy for the Enterprise edition, we haven't gotten to the stage of completing it, but it'll work somewhat similarly. It's just that the repositories, instead of them being folder repositories, are going to be database-driven, and any code is going to be pushed to the database repository.

What about the implementation team?

We are not using any integrator or consultant for this. For its deployment and maintenance, we're rather limited in terms of the staff. We have one infrastructure person and me. I'm going to be in charge of maintaining it for the time being until I can increase my team.

What was our ROI?

When you can get things done much faster and free up people's time, it's a no-brainer.

When I came into the firm, I was using the Community edition, which is the freeware version. Because the Enterprise edition costs something, it has actually increased our costs, but as a whole, in terms of operational ability and time savings for the rest of my team, the output from PDI and everything else has only increased the value of using this product.

What's my experience with pricing, setup cost, and licensing?

The pricing has been pretty good. I'm used to using everything open-source or freeware-based. I understand that organizations need to make sure that the solutions are secure, and that's basically where I hit a roadblock in my current organization. They needed to ensure that we had a license and we had a secure way of accessing it so that no outside parties could get access to our data, but in terms of pricing, considering how much other teams are spending on cloud solutions or even their existing solutions, its price point is pretty good.

At this time, there are no additional costs. We just have the licensing fees.

What other advice do I have?

If you don't have the comfort level for the architectural build-out, then you can definitely opt for the white gloves treatment with an additional cost of about 50,000 to help with the integration and implementation effort of it. We chose not to go that route. Therefore, we're using support for any of the fine-tuning questions about making it highly available and other things.

I have not used Lumada for creating pipelines. I'm using PDI to help with our data pipelines. Similarly, I am not using its ability to develop and deploy data pipeline templates at this time, and I also haven't used it for single end-to-end data management from ingestion to insight.

The biggest lesson that I have learned from using this solution is that the order of operations is critical. Other than that, it has been an absolute treat to use.

I've been espousing this product to everybody. I would rate it a 10 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Lead, Data and BI Architect at a financial services firm with 201-500 employees
Real User
Jan 13, 2022
We can use the same tool on all our environments. The patching is buggy.
Pros and Cons
  • "Flexible deployment, in any environment, is very important to us. That is the key reason why we ended up with these tools. Because we have a very highly secure environment, we must be able to install it in multiple environments on multiple different servers. The fact that we could use the same tool in all our environments, on-prem and in the cloud, was very important to us."
  • "I love the fact that we haven't come up with a problem yet that we haven't been able to address with this tool."
  • "The testing and quality could really improve. Every time that there is a major release, we are very nervous about what is going to get broken. We have had a lot of experience with that, as even the latest one was broken. Some basic things get broken. That doesn't look good for Hitachi at all. If there is one place I would advise them to spend some money and do some effort, it is with the quality. It is not that hard to start putting in some unit tests so basic things don't get broken when they do a new release. That just looks horrible, especially for an organization like Hitachi."
  • "The stability is not great, especially when you start patching it a lot because things get broken."

What is our primary use case?

We run the payment systems for Canada. We use it as a typical ETL tool to transfer and modify data into a data warehouse. We have many different pipelines that we have built with it.

How has it helped my organization?

I love the fact that we haven't come up with a problem yet that we haven't been able to address with this tool. I really appreciate its maturity and the breadth of its capabilities.

If we did not have this tool, we would probably have to use a whole different variety of tools, then our environment would be a lot more complicated.

We develop metadata pipelines and use them.

Flexible deployment, in any environment, is very important to us. That is the key reason why we ended up with these tools. Because we have a very highly secure environment, we must be able to install it in multiple environments on multiple different servers. The fact that we could use the same tool in all our environments, on-prem and in the cloud, was very important to us. 

What is most valuable?

Because it comes from an open-source background, it has so many different plugins. It is just extremely broad in what it can do. I appreciate that it has a very broad, wide spectrum of things that it can connect to and do. It has been around for a while, so it is mature and has a lot of things built into it. That is the biggest thing. 

The visual nature of its development is a big plus. You don't need to have very strong developers to be able to work with it.

We often have to drop down to JavaScript, but that is fine. I appreciate that it has the capability built-in. When you need to, you can drop down to a scripting language. This is important to us.

What needs improvement?

The documentation is very basic.

The testing and quality could really improve. Every time that there is a major release, we are very nervous about what is going to get broken. We have had a lot of experience with that, as even the latest one was broken. Some basic things get broken. That doesn't look good for Hitachi at all. If there is one place I would advise them to spend some money and do some effort, it is with the quality. It is not that hard to start putting in some unit tests so basic things don't get broken when they do a new release. That just looks horrible, especially for an organization like Hitachi.

For how long have I used the solution?

Overall, I have been using it for about 10 years. At my current organization, I have been using it for about seven years. It was used a little bit at my previous organization as well.

What do I think about the stability of the solution?

The stability is not great, especially when you start patching it a lot because things get broken. That is not a great look. When you start patching, you are expecting things to get fixed, not new things to get broken.

With modern programming, you build a lot of automated testing around your solution, and it is specifically for that. I changed this piece of code. Well, what else got broken? Obviously they don't have a lot of unit tests built into their code. They need to start doing that because it looks horrible when they change one thing, then two other things get broken. Then, they released that as a commercial product, which is horrible. Last time, somehow they broke the ability to connect with databases. That is something incredibly basic. How could you release this product without even testing for that?

What do I think about the scalability of the solution?

We don't have a huge amount of data, so I can't really answer how we could scale up to very large solutions.

How are customer service and support?

Lumada’s ability to quickly and effectively solve issues we have brought up is not great. We have a service for the solution with Hitachi. I don't get the sense that Pentaho, and Hitachi still calls it Pentaho, is a huge center of focus for them. 

You kind of get help, but the people from whom you get help aren't necessarily super strong. It often goes around in circles forever. I eventually have to find my own solution. 

I haven't found that the Hitachi support site has a depth of understanding for the solution. They can answer simple questions, but when it gets more in-depth, they have a lot of trouble answering questions. I don't think the support people have the depth of expertise to really deal with difficult questions.

I would rate them as five out of 10. They are responsive and polite. I don't feel ignored or anything like that, just the depth of knowledge isn't there.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

It has always been here. There was no solution like it until I got to the company.

How was the initial setup?

The initial setup was complex because we had to integrate with SAML. Even though they had some direction on that, it was really a do-it-yourself kind of thing. That was pretty complicated, so if they want to keep this product fresh, I think they have to work on making it integrate more with modern technology, like single sign-on and stuff like that. Every organization has that now and Pentaho doesn't have a good story for that. However, it is the platform that they don't give a lot of love to.

It took us a long time to figure it out, something like two weeks.

What was our ROI?

This has reduced our ETL development time. If it wasn't for this solution, we would be doing custom coding. The reason why we are using the solution is because of its simplicity of development.

What's my experience with pricing, setup cost, and licensing?

The cost of these types of solutions are expensive. So, we really appreciate what we get for our money. Though, we don't think of the solution as a top-of-the-line solution or anything like that.

Which other solutions did I evaluate?

Apache has a project going on called Apache Hop. Because Pentaho was open sourced, people have taken and forged it. They are really modernizing the solution. As far as I know, Hitachi is not involved yet. I would highly advise them to get involved in that open-source project. It will be the next generation of Pentaho. If they get left behind, they're not going to have anything. It would be a very bad move to just ignore it. Hitachi should not ignore Apache Hop.

What other advice do I have?

I really like the data integration tool. However, it is part of a whole platform of tools, and it is obvious the other tools just don't get a lot of love. We are in it for Pentaho Data Integration (PDI) because that is what we want as our ETL tool. We use their reporting platform and stuff like that, but it is obvious that they just don't get a lot of love or concern.

I haven't looked at the roadmap that much. We are also a Google customer using BigQuery, etc. Hitachi is really just a very niche part of what we do. Therefore, we are not generally looking very seriously at what Hitachi is doing with their products nor a big investor in what Hitachi is doing.

I would recommend this specific Hitachi product to a friend or colleague, depending on their use case and need. If they have a very similar need, I would recommend it. I wouldn't be saying, "Oh, this is the best thing next to sliced bread," but say, "Hey, if this is what you need, this works well for us."

On a scale of one to 10 for recommending the product, I would rate it as seven out of 10. Overall, I would also rate it as seven out of 10.

We really appreciated the breadth of its capabilities. It is not the top-of-the-line solution, but you really get a lot for what you pay for.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1751571 - PeerSpot reviewer
Systems Analyst at a university with 5,001-10,000 employees
Real User
Jan 3, 2022
Reuse of ETLs with metadata injection saves us development time, but the reporting side needs notable work
Pros and Cons
  • "The fact that it enables us to leverage metadata to automate data pipeline templates and reuse them is definitely one of the features that we like the best. The metadata injection is helpful because it reduces the need to create and maintain additional ETLs. If we didn't have that feature, we would have lots of duplicated ETLs that we would have to create and maintain. The data pipeline templates have definitely been helpful when looking at productivity and costs."
  • "Lumada Data Integration definitely helps with decision-making for our deans and upper executives, and the fact that we're able to reuse some of the ETLs with the metadata injection saves us time and costs while making it a pretty quick process for our developers to learn and pick up ETLs from each other."
  • "The reporting definitely needs improvement. There are a lot of general, basic features that it doesn't have. A simple feature you would expect a reporting tool to have is the ability to search the repository for a report. It doesn't even have that capability. That's been a feature that we've been asking for since the beginning and it hasn't been implemented yet."

What is our primary use case?

We use it as a data warehouse between our HR system and our student system, because we don't have an application that sits in between them. It's a data warehouse that we do our reporting from.

We also have integrations to other, isolated apps within the university that we gather data from. We use it to bring that into our data warehouse as well.

How has it helped my organization?

Lumada Data Integration definitely helps with decision-making for our deans and upper executives. They are the ones who use the product the most to make their decisions. The data warehouse is the only source of information that's available for them to use, and to create that data warehouse we had to use this product.

And it has absolutely reduced our ETL development time. The fact that we're able to reuse some of the ETLs with the metadata injection saves us time and costs. It also makes it a pretty quick process for our developers to learn and pick up ETLs from each other. It's definitely easy for us to transition ETLs from one developer to another. The ETL functionality satisfies 95 percent of all our needs. 

What is most valuable?

The ETL is definitely an awesome feature of the product. It's very easy and quick to use. Once you understand the way it works it's pretty robust.

Lumada Data Integration requires minimal coding. You can do more complex coding if you want to, because it has a scripts option that you can add as a feature, but we haven't found a need to do that yet. We just use what's available, the steps that they have, and that is sufficient for our needs at this point. It makes it easier for other developers to look at the things that we have developed and to understand them quicker, whereas if you have complex coding it's harder to hand off to other people. Being able to transition something to another developer, and having that person pick it up quicker than if there were custom scripting, is an advantage.

In addition, the solution's ability to quickly and effectively solve issues we've brought up has been great. We've been able to use all the available features.

Among them is the ability to develop and deploy data pipeline templates once and reuse them. The fact that it enables us to leverage metadata to automate data pipeline templates and reuse them is definitely one of the features that we like the best. The metadata injection is helpful because it reduces the need to create and maintain additional ETLs. If we didn't have that feature, we would have lots of duplicated ETLs that we would have to create and maintain. The data pipeline templates have definitely been helpful when looking at productivity and costs. The automation of data pipeline templates has also been helpful in scaling the onboarding of data.

What needs improvement?

The transition to the web-based solution has taken a little longer and been more tedious than we would like and it's taken away development efforts towards the reporting side of the tool. They have a reporting tool called Pentaho Business Analytics that does all the report creation based on the data integration tool. There are a lot of features in that product that are missing because they've allocated a lot of their resources to fixing the data integration, to make it more web-based. We would like them to focus more on the user interface for the reporting.

The reporting definitely needs improvement. There are a lot of general, basic features that it doesn't have. A simple feature you would expect a reporting tool to have is the ability to search the repository for a report. It doesn't even have that capability. That's been a feature that we've been asking for since the beginning and it hasn't been implemented yet. We have between 500 and 800 reports in our system now. We've had to maintain an external spreadsheet with IDs to identify the location of all of those reports, instead of having that built into the system. It's been frustrating for us that they can't just build a simple search feature into the product to search for report names. It needs to be more in line with other reporting tools, like Tableau. Tableau has a lot more features and functions.

Because the reporting is lacking, only the deans and above are using it. It could be used more, and we'd like it to be used more.

Also, while the solution provides us with a single, end-to-end data management experience from ingestion to insights, it does but it doesn't give us a full history of where it's coming from. If we change a field, we can't trace it through from the reporting to the ETL field. Unfortunately, it's a manual process for us. Hitachi has a new product to do that and it searches all the fields, documents, and files just to get your pipeline mapped, but we haven't bought that product yet.

For how long have I used the solution?

I've been using Lumada Data Integration since version 4.2. We're now on version 9.1.

What do I think about the stability of the solution?

The stability has been great. Other than for upgrades, it has been pretty stable.

What do I think about the scalability of the solution?

The scalability is great too. We've been able to expand the current system and add a lot of customizations to it.

For maintenance, surprisingly, it's just me who does so in our organization.

How are customer service and support?

The only issue that we've had is that it takes a little longer than we would like for support to resolve something, although things do eventually get incorporated. They're very quick to respond to an issue, but the fixing of the issue is not as quick.

For example, a few versions ago, when we upgraded it, we found that the upgrade caused a whole bunch of issues with the Oracle data types and the way the ETL was working with them. It wasn't transforming to the data types properly, the way we were expecting it to. In the previous version that we were using it was working fine, but the upgrade caused the issue, and it took them a while to fix that.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We didn't have another tool. This is the only tool we have used to create the data warehouse between the two systems. When we started looking at solutions, this one was great because it was open source and Java-based, and it had a Community Edition. But we actually purchased the Enterprise Edition.

How was the initial setup?

I came in after it was purchased and after the first deployment.

What's my experience with pricing, setup cost, and licensing?

We renew our license every two years. When I spoke to the project manager, he indicated that the pricing has been going up every two years. It's going to reach a point where, eventually, we're going to have to look at alternative solutions because of the price.

When we first started with it, it was much cheaper. It has gone up drastically, especially since Hitachi bought out Pentaho. When they bought it, the price shot up. They said the increase is because of all the improvements they put into the product and the support that they're providing. From our point of view, their improvements are mostly on the data integration part of it, instead of the reporting part of it, and we aren't particularly happy with that.

Which other solutions did I evaluate?

I've used Tableau and other reporting tools, but Tableau sticks out because the reporting tool is much nicer. Tableau has its drawbacks with the ETL, because you can only use Tableau datasets. You have to get data into a Tableau file dataset and then the ETL part of it is stuck in Tableau forever.

If we could use the Pentaho ETL and the Tableau reporting we'd be happy campers.

What other advice do I have?

It's a great product. The ETL part of the product is really easy to pick up and use. It has a graphical interface with the ability to be more complex via scripting and features that you can add.

When looking at Hitachi Vantara's roadmap, the ability to upgrade more easily is one element of it that is important to us. Also, they're going more towards web-based solutions, instead of having local client development tools. If it does go on the web, and it works the same way it works on the client, that would be a nice feature. Currently, because we have these local client development tools, we have to have a VM client for our developers to use, and that makes it a little more tricky. Whereas if they put it on the web, then all our developers would be able to use any desktop and access the web for development.

When it comes to the query performance of the solution on large datasets, we haven't had any issues with it. We have one table in our data warehouse that has about 120 million rows and we haven't had any performance issues.

The solution gives you the flexibility to deploy it in any environment, whether on-prem or in the cloud. With our particular implementation, we've done a lot of customizations. We have special things that we bolted onto the product, so it's not as easy to put it onto the cloud for us. All of our customizations and bolt-ons end up costing us more because they make upgrades more difficult and time-consuming. We don't use an automated upgrade process. It's manual. We have to do a full reinstall and then apply all our bolt-ons and make sure it still works. If we could automate that process it would certainly reduce our costs.

In terms of updating to version 9.2, which is the latest version, we're going to look into it next year and see what level of effort is required and determine how it impacts our current system. They release a new update about every six months, and there is a major release every year or two, so it's quite a fast schedule for updates.

Overall, I would rate our satisfaction with our decision to purchase Hitachi products as a seven out of 10. I would definitely recommend the data integration tool but I wouldn't recommend the reporting tool.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Anton Abrarov - PeerSpot reviewer
Project Leader at a mining and metals company with 10,001+ employees
Real User
Jun 8, 2022
Fastens the data flow processes and has a user-friendly interface
Pros and Cons
  • "It has a really friendly user interface, which is its main feature. The process of automating or combining SQL code with some databases and doing the automation is great and really convenient."
  • "After using this product, we could do some of the things much faster than before."
  • "As far as I remember, not all connectors worked very well. They can add more connectors and more drivers to the process to integrate with more flows."

What is our primary use case?

The company where I was working previously was using this product. We were using it for ETL process management. It was like a data flow automatization.

In terms of deployment, we were using an on-premise model because we had sensitive data, and there were some restrictions related to information security.

How has it helped my organization?

Our data flow processes became faster with this solution.

What is most valuable?

It has a really friendly user interface, which is its main feature. The process of automating or combining SQL code with some databases and doing the automation is great and really convenient.

What needs improvement?

As far as I remember, not all connectors worked very well. They can add more connectors and more drivers to the process to integrate with more flows.

The last time I saw this product, the onboarding instructions were not clear. If the process of onboarding this product is made more clear, it will take the product to the next level. There is a possibility that the onboarding process has already improved, and I haven't seen it. 

For how long have I used the solution?

I have used this solution for two or three years.

What do I think about the stability of the solution?

I would rate it an eight out of ten in terms of stability.

What do I think about the scalability of the solution?

We didn't have to scale too much. So, I can't evaluate it properly in terms of scalability.

In terms of its users, only our team was using it. There were approximately 20 users. It was not for the whole company.

How are customer service and support?

We didn't use too much customer support. We were using the open-source resources through Google Search. So, we were just using text search. There were some helpful forums where we were able to find the answers to our questions.

Which solution did I use previously and why did I switch?

I didn't use any other solution previously. This was the only one.

How was the initial setup?

I wasn't a part of its deployment. In terms of maintenance, as far as I know, it didn't require much maintenance.

What was our ROI?

We absolutely saw an ROI. It was hard to calculate, but we felt it in terms of
the speed of our processes. After using this product, we could do some of the things much faster than before.

What's my experience with pricing, setup cost, and licensing?

I mostly used the open-source version. I didn't work with a license.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

I would recommend using this product for data engineering and Extract, Transform, and Load (ETL) processes.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2026
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