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Solution Consultant at Anamtech
Reseller
Jun 24, 2022
Secured Backup with Instant Recovery
Pros and Cons
  • "The solution offers good documentation."
  • "For those considering Quorum OnQ, it's a good bet they can play."
  • "They need integration with other platforms."
  • "The more basic versions do not scale."

What is our primary use case?

We've used the solution for data security and high availability - instant recovery.

What is most valuable?

Especially with the instant recovery, if the servers go down, then instantly we can recover everything from the Quorum solution itself without having to have any extra or supplemental hardware. They make it easy to go live. It doesn't matter whether it is one server or the whole site's down. With a click, I can boot a lot of production workloads from the Quorum solution itself directly. I can also use those machines as a testing environment if I want to do some patch updates or some kind of testing, or just to browse my data, to see if my backups and DR are functional. I can just boot it up in the test network and test it out.

It is easy to set everything up.

It's been very stable.

The scalability is good. 

It comes at a reasonable price. 

The solution offers good documentation.

The user interface is fine. 

What needs improvement?

Pretty much it is answering to the current market requirements when we are talking about the standard compatibilities. That said if we look around at some other verticals where there is a requirement to protect non-standard operating systems like UX or UNIX and AIX. In that scenario, they should be compatible with them as well. They need integration with other platforms. 

The more basic versions do not scale. 

For how long have I used the solution?

I've used the solution for almost five years. 

Buyer's Guide
Quorum OnQ
June 2026
Learn what your peers think about Quorum OnQ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

While the basic models or the basic versions are not scalable, the other CDs are very scalable.

Many of our customers use the solution. They are Govt, Mid sized enterprise and corporates for the most part.

How are customer service and support?

They have a team in the US, and, along with that, they also have a team in the Middle East as well. Support is good. We do get personalized support.

How was the initial setup?

The initial setup is very simple. It's a prebuilt solution. Everything comes as a plug-and-play. We just need to connect it to the data sector with the normal IP configuring and then start the agent configuration. It's very simple, I would say.

What's my experience with pricing, setup cost, and licensing?

For the features that they offer compared to the other competitors, the pricing is good.

Most of the solutions we have are software-based solutions. When we are looking at Quorum, then that is a hardware-based solution. It's not an apple-to-apple comparison between the two, however, if we take the overall cost of another solution, which is software, including the hardware costs, it comes in at pretty much the same.

What other advice do I have?

I'm a reseller and consultant.

For those considering Quorum OnQ, it's a good bet they can play. They can protect the data from ransomware attacks and also their downtime will be drastically reduced. They can have an uptime of their workloads in maybe two to five minutes.

I'd rate the solution eight out of ten overall. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1521792 - PeerSpot reviewer
Director of Information Technology at Pugh & Company, P.C.
Real User
Mar 6, 2021
Helpful support, reliable, facilitates compliance, and provides a good return on investment
Pros and Cons
  • "Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."
  • "It would be beneficial if file culling could be more granular."

What is our primary use case?

I am using Quorum OnQ for local file and application server backup and recovery, as well as local disaster recovery. Disaster recovery is delivered through individual virtual machines that we can spin up on-demand, or configure for automatic fail-over.

The OnQ platform duplicates these features, as well, as a data archive vault at a remote site. Data is transferred and archived to the remote site automatically.

This platform does the job that we needed multiple, disparate solutions to handle before.

How has it helped my organization?

Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery.  The holistic nature of the platform makes it a breeze to work with and test.

One of the biggest worries in an IT environment is the reliability of backup and DR. Will it work when we need it? I can see that OnQ is functioning properly and test the DR environment on a single pane of glass in just a few seconds. It lifts a huge burden from my shoulders and I rarely give it a second thought since implementing OnQ.

What is most valuable?

Local backup and file recovery are the features I use most but as a DR and archive platform, Quorum OnQ helps us check several compliance boxes, as well.

Solid technical support is another huge benefit. Whenever we need them, Quorum staff are always on top of it.

What needs improvement?

It would be beneficial if file culling could be more granular.

For how long have I used the solution?

I have been using Quorum OnQ for almost 10 years.

What do I think about the stability of the solution?

This solution is rock solid.

What do I think about the scalability of the solution?

We have actually scaled back from where we started with the solution because so much of our data has moved to the cloud.

How are customer service and technical support?

World-class! Tech support staff is very responsive and extremely knowledgeable. I do not recall a single instance where an issue has to be escalated.

Which solution did I use previously and why did I switch?

I used various, disparate solutions in the past to accomplish everything that OnQ does.

How was the initial setup?

Implementation of OnQ was one of the easiest I have ever been involved in. Quorum was involved throughout the entire process, even sending a tech onsite to complete the install.

What about the implementation team?

In-house with Quorum tech support assistance.

What was our ROI?

We also had a ransomware incident a few years back and OnQ saved the day. We were able to recover every file in just a few minutes. This cost savings on the loss of productivity for this incident alone paid for the solution multiple times over.

What's my experience with pricing, setup cost, and licensing?

My advice is to take a look at both the on-premises and cloud offerings from Quorum. We have been using an on-premises solution but we will probably evaluate the cloud version come renewal time.

Which other solutions did I evaluate?

We did not evaluate other options before choosing OnQ.

What other advice do I have?

The platform has been around for a while and is reliably rock solid. It already does everything that it advertises, really well. I have been in the IT industry for more than 30 years and there are very few platforms that I do not have at least a small annoyance to complain about, other than OnQ.

I have been using it for almost 10 years and I have yet to find a single fault with it. Quorum OnQ is one of the few solutions that I would recommend to a colleague without a single caveat.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Quorum OnQ
June 2026
Learn what your peers think about Quorum OnQ. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Sivathiban Krishnamurtthu - PeerSpot reviewer
Service Delivery Director at Syscentrix
Reseller
Jan 22, 2021
Easy to used and provides powerful one-click recovery, but the interface needs to be enhanced
Pros and Cons
  • "The most useful feature is the one-click recovery."
  • "The most useful feature is the one-click recovery, as it instantly boots up the protected VM and this product is easy to use."
  • "The user interface needs to be improved."
  • "One of the complaints from our customers is that the Quorum is expensive, and they question why it is on par with these other products."

What is our primary use case?

We are a reseller and Quorum OnQ is one of the products that we sell to our clients.

As a reseller, we use our Quorum OnQ box for demonstration purposes, and for PoC purposes. We do not yet have any sales in this region.

The primary use case is quick HA and DR.

What is most valuable?

The most useful feature is the one-click recovery. It instantly boots up the protected VM.

This product is easy to use.

What needs improvement?

The user interface needs to be improved. It is good, albeit very simple and the look needs to be improved when compared to other products on the market.

I would prefer if there were an easier way to restore databases or applications. It would be good, for example, if the Quorum agent could do things like restore databases at the table level.

For how long have I used the solution?

We have been selling Quorum OnQ for approximately one year.

What do I think about the stability of the solution?

This solution is very stable. We have tested it for approximately one year, so we have only had a problem once or twice.

What do I think about the scalability of the solution?

Scalability is something that we haven't tested. We have not tried adding another box but from what I have read so far, I think that the scalability is good.

How are customer service and technical support?

We have not tried to contact technical support because we don't have any sales in the region. At this point, we don't know anything about them.

Which solution did I use previously and why did I switch?

As resellers, we are also selling NetBackup and Commvault. One of the complaints from our customers is that the Quorum is expensive, and they question why it is on par with these other products.

How was the initial setup?

The initial setup is quite straightforward.

What's my experience with pricing, setup cost, and licensing?

When we quote the price of Quorum to customers, they find it expensive.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
Real User
Dec 17, 2020
A simple solution with ransomware protection and great support
Pros and Cons
  • "Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."
  • "Compatibility with other platforms is the issue. Quorum OnQ can be improved by providing support for other operating systems like Ubuntu."

What is our primary use case?

We use Quorum OnQ for backup, cloud service, and disaster recovery as a service.

What is most valuable?

Quorum OnQ has a good ransomware protection feature, and customer service and support were very good. Quorum is simple. They don't promise to do what they can't and always do what they say, and they are very good at that.

What needs improvement?

Compatibility with other platforms is the issue. Quorum OnQ can be improved by providing support for other operating systems like Ubuntu. Even Oracle supports other platforms. I would also like them to upgrade the hardware appliances. 

It'll also help our clients if they made the requirements and service level agreements easier to understand.

For how long have I used the solution?

I have been using Quorum OnQ for about one and a half years.

What do I think about the stability of the solution?

Quorum OnQ is a very stable solution. We haven't had any hardware issues. We have been doing backup and restoration without any issues.

What do I think about the scalability of the solution?

Quorum OnQ is a scalable solution.

How are customer service and technical support?

Quorum OnQ tech support is fantastic. They provide one to one support, we can meet them, or people over there can handle it for us. They even helped us with very small issues.

Which solution did I use previously and why did I switch?

We were using this kind of backup in the cloud for a while. Sometimes we used Acronis and Macrium Reflects, but we found that Quorum was much simpler. It was also much easier to understand the solution.

The biggest difference between Acronis and Quorum is that Quorum is open-source, and the file system is better. It's like other platforms, and most people know about it. Also, compared to products like Acronis and Zetta, Quorum OnQ isn't hard.

How was the initial setup?

The initial setup was very simple because we had all the technical support. But we do have issues like client connections to do the security, which takes time, but after that, the infrastructure is ready to go, and there haven't been issues.

It doesn't take more than a week to deploy the device. But to deploy the Quorum OnQ for a customer, and if it's a large client, it takes about a month to do the network setup and more.

What other advice do I have?

From using Quorum OnQ, I have learned that people are serious about their data, but they don't realize that data capturers are happening often. Some ransomware incidents keep reoccurring, and the backup function that we have helps our customers. That's why we keep giving it to them.

On a scale from one to ten, I would give Quorum OnQ a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
reviewer1298460 - PeerSpot reviewer
Senior Vice President at a tech services company with 51-200 employees
Real User
Jul 30, 2020
Very high level security environment for secondary data; ensures instant recovery of business processes
Pros and Cons
  • "A very high level security environment for secondary data."
  • "Whether it is a single server failure, storage failure, network failure, a digital attack or a ransomware, or whether it's an application crash or a database corruption, or any kind of natural disaster or data center failure, Quorum ensures the recovery of the complete business process."
  • "The solution could do more by improving compatibility in terms of supporting other OS."

What is our primary use case?

The primary use case of this solution is for the instant recovery of servers and security. Our customers generally have in the range of anything between 20 to 75 servers. Corporate and enterprise customers purchase it for their on premises requirements. We not only recover the servers, we ensure recovery of the business process and that's very important. We have a partnership with Quorum. 

What is most valuable?

Quorum offers a very high level security environment for secondary data. Once data is in Quorum it is highly secured because the appliance is Linux-based. It does 256-bit AES encryption at rest and in motion. The replication agent and everything is all Linux-based including the hypervisor. And it is a ZFS, Zeta File System, which makes the environment highly secure. The dashboard is also quite new and elegant.

What needs improvement?

The solution could do more by improving compatibility in terms of supporting other OS. In addition, the platform support should increase as there are some restrictions there. It's the only challenge we face right now.

For how long have I used the solution?

I've been selling Quorum for the past eight years. 

What do I think about the stability of the solution?

The product has been quite stable. We see less RMA issues than we used to have and less support issues. It's a robust solution because of its Linux base and the fact that it's not a software-based solution. It comes with a very high-end appliance which is built on a hyper-converge infrastructure.

What do I think about the scalability of the solution?

It has good scalability although there are some of the lower models where there is a restriction on scalabiity. From a 15dB appliance, you can scale it up to 100dB or 150dB. 

How are customer service and technical support?

Support is very much available from the UK and the US, directly from the vendor. They don't offer support via third-party support services, you're actually dealing with the people who have developed the solution so the turnaround time is quite quick.

How was the initial setup?

The initial setup is very straightforward. Deployment time depends on the number of servers but typically a 10-server implementation would take four to six hours.

What other advice do I have?

The solution is designed individually based on the customer's specifications. It's all hand-seated and then dispatched to the customers. We have a lot of references from happy customers. Many four-star, five-star hotels here in the Middle East use Quorum so within the hotel hospitality fraternity, everybody knows Quorum which makes it easy to sell to other hotels. A lot of prestigious customers use Quorum; government, tourism authority, chamber of commerce, police headquarters, airports. That in itself is a good reference and the product speaks for itself. Once you do a proof of concept with the customer, they can see how it works on their network, and then it's an easy sale.

The product serves the customer's objectives as well as securing secondary data and instant recovery of their complete applications and business process. The customer wants to ensure his business processes record and that's what Quorum ensures. Whether it is a single server failure, storage failure, network failure, a digital attack or a ransomware, or whether it's an application crash or a database corruption, or any kind of natural disaster or data center failure, Quorum ensures the recovery of the complete business process. 

I believe our customers would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Manager at Trinity Logistics Corp
Real User
May 13, 2020
Tests each VM after backups and provides a dashboard view of backup accuracy and the viability of my DR solution
Pros and Cons
  • "The change in the way that Quorum processes data has made a tremendous improvement in backup and replication times. While the familiar interface remains, the underpinnings have been finely tuned and the speed is incredible. My large Exchange Server went from 5- to 6-hour backups down to 22 minutes."
  • "Quite frankly, once you've used the Quorum OnQ system, you could not consider any alternative."
  • "I would like to see iSCSI support added so that NAS storage servers could be protected. We heavily utilize NAS storage and the risk there is minimal backup options. Currently, we are backing up NAS to NAS which is costly and slow. Being able to integrate NAS server backup would be the last item on my Quorum bucket list."
  • "I would like to see iSCSI support added so that NAS storage servers could be protected."

What is our primary use case?

Backups, file recovery, DR capability, and instant VM recovery are our primary needs and the OnQ system does those expertly.

Our infrastructure is a combination of hosted and on-prem. Co-locating our HA appliance in the data center near our SAN environment provides a knockout combination of speed and security, and the environmental fears are not present. This bunker approach protects our primary HQ data and also backs up remote servers across our WAN. We cover all our bases by protecting every server and VM in our environment, and even our specialty machines. The HA/DR appliances also provide us with a rock-solid implementation of DR.

How has it helped my organization?

We've used the Quorum OnQ appliances, HA and DR, for the past six years. It is a rock-solid platform that has served us well. We recently retired our aging OnQ appliances and upgraded to the new generation of OnQ servers. The change has been impressive. The new hardware is substantially faster and we are able to apply the OnQ solution to additional business segments in our company as the backup times have decreased between five and tenfold.  We are now retiring other backup solutions as we push out protection via OnQ to other business units.

What is most valuable?

The change in the way that Quorum processes data has made a tremendous improvement in backup and replication times. While the familiar interface remains, the underpinnings have been finely tuned and the speed is incredible. My large Exchange Server went from 5- to 6-hour backups down to 22 minutes. 

The instant file recovery is a great time saver, enabling us to pull up a version of a file instantly and restore. Typical restore times are about two minutes, start to finish.

The guarantee that my data is available and that my servers are recoverable is the best feature. The OnQ technology tests each VM after backups and I always have a dashboard view of the accuracy of my backups and the viability of my DR solution. Replication between units is flawless and I never have to worry about where my data is sitting if a disaster occurs.

What needs improvement?

I would like to see iSCSI support added so that NAS storage servers could be protected. We heavily utilize NAS storage and the risk there is minimal backup options. Currently, we are backing up NAS to NAS which is costly and slow. Being able to integrate NAS server backup would be the last item on my Quorum bucket list. 

I am excited to see enhanced support for Linux, which gives me an opportunity to let the Quorum start protecting my enterprise storage in our data centers. I would like to see this further developed as well.

For how long have I used the solution?

I have been using this solution, the new version of Quorum OnQ, for 30 days. I used a previous version of the solution for about six years.

How are customer service and technical support?

Quorum support is second to none. Their onboarding process for bringing you over to OnQ, or for upgrading units, is fantastic. Support is usually minutes away if needed, with a friendly voice on the first call to Quorum. All the support is based on the West Coast and they have a fantastic group of techs. Again, this adds to the value of your investment.

Which solution did I use previously and why did I switch?

I've used a number of backup solutions over the years. Backup Exec, Windows Backup, cloud backup, various media types, and previously, the early generation of Quorum OnQ. The switch to the OnQ system was a huge paradigm shift in how I run my department.

Moving, again, to the latest revision of OnQ appliances and software has resulted in a substantial improvement in speed. Quite frankly, once you've used the Quorum OnQ system, you could not consider any alternative. I am frequently asked to consider Veeam but there is simply no consideration of Veeam or others on my part. They just do not compare when you run the numbers on RTO and RPO, and compare the simplicity.

What was our ROI?

The OnQ appliance system offers tremendous time savings for your IT department. Your ROI should consider the time savings for IT team members.

Which other solutions did I evaluate?

We did not consider other options on this upgrade. We were so satisfied with the previous OnQ system that there was no suitable replacement to consider.

What other advice do I have?

Don't underestimate your capabilities with Quorum OnQ. It will far outperform the max recommended capabilities that Quorum suggests.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajesh Kumar Ramachandran - PeerSpot reviewer
Team Lead ESS - Sr. Customer Support Engineer, Linux / Storage at OHI TELECOMMUNICATION CO LLC
Real User
Apr 27, 2020
Easy to install, configure, and use, but better integration with cloud solutions is needed
Pros and Cons
  • "I like this product because it is easy to use."
  • "This is a product that works well, is easy to install, and easy to use."
  • "Better integration with cloud-based solutions like Azure and Office 365 is needed."
  • "It is not as feature-rich as a product like Veeam."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. We have done several PoCs for our clients.

What is most valuable?

The most valuable feature is the ease of installation. It doesn't take long and we can set this product up to demonstrate for customers in a couple of hours. Also, any customer can easily install and configure it.

This solution is based on the Linux platform, which is more stable than Windows backup software. This also means that it is better than any other product when it comes to recovering from a ransomware attack.

I like this product because it is easy to use.

What needs improvement?

It is not as feature-rich as a product like Veeam.

Better integration with cloud-based solutions like Azure and Office 365 is needed.

Because this product is somewhat new on the market, the vendor needs to do more marketing to raise awareness about it.

There is a long-term retention capability but it is a separate license that is available at an additional cost.

For how long have I used the solution?

We have been working with Quorum OnQ for one year.

What do I think about the stability of the solution?

In terms of stability, the feedback that we have received from our customers is good.

What do I think about the scalability of the solution?

The majority of our customers are medium and enterprise-level organizations.

This is a good solution for medium-sized customers. It is easy to use and I am working on attracting more customers to it.

Which solution did I use previously and why did I switch?

I have worked with other products including those by Veeam.

How was the initial setup?

This system is easy to install and it can be completed in a few hours. It can be fully implemented within one day.

What other advice do I have?

This is a product that works well, is easy to install, and easy to use. I would recommend it over other solutions.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
VP Director of Information Technology at a financial services firm with 11-50 employees
Real User
Dec 6, 2019
We're able to spin up a backed-up VM into production in a matter of minutes, if a VM goes down
Pros and Cons
  • "It's easy to implement, easy to spin up, easily configurable, to drop-in appliances and network. There wasn't a lot of time needed to spin it up."
  • "Having the ability to reduce recovery time, for critical resources, from multiple hours to a matter of minutes, is huge."
  • "It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions"
  • "Upgrading the software on the appliance feels to me like it's going to be a little bit more work than I originally anticipated."

What is our primary use case?

The primary use case for us is a high-availability. The ease of use is a part of that as well. The ability to spin up a backed-up VM or to put it on the production network, literally in a matter of minutes, if a VM goes down, is critical for us.

How has it helped my organization?

If a VM goes down for whatever reason — having that assurance that we've got a reliable backed up VM on a separate platform that we can spin up on a different piece of hardware and appliance in real-time, and get the resource back up and running again quickly, is the best use case for us.

One of the benefits of the onQ platform is that it does what it does, and it does it well. It's very easy to keep up and running. In terms of day-to-day management, once you have everything in place, it does its job and takes the snapshots for you and gives you the reporting back on them. From a solution standpoint, it works very well.

Being able to spin up another VM on the appliance, in production mode, within a matter of a couple of minutes, has been immensely helpful. Having the ability to reduce recovery time, for critical resources, from multiple hours to a matter of minutes, is huge.

What is most valuable?

It's easy to manage. We're a smaller team.  It's easy to implement, easy to spin up, easily configurable, to drop-in appliances and network. There wasn't a lot of time needed to spin it up. 

From a day-to-day management perspective, it's very easy to use as well.

And I get reporting on the latest backup every day, whether or not it was successful, and whether or not the test of the VM was successful. It comes to me by email and gives me the status of each of the VMs: When it was last backed up, whether or not the backup was successful, and whether or not the test was successful. 

What needs improvement?

Upgrading the software on the appliance feels to me like it's going to be a little bit more work than I originally anticipated.

The process for moving the VM off of the Quorum appliance and back into the production network again requires quite a number of steps. I don't know if there can be any improvement made on that, but in looking at it, I found it was pretty lengthy. There were quite a number of steps there so I requested that one of the Quorum engineers perform the process, which they were happy to do. That part was great. They were able to get that VM moved over from the appliance to my production network again and everything was fine.

For how long have I used the solution?

We've been using onQ since 2015. 

What do I think about the stability of the solution?

The stability has been great. The appliance has been rock-solid. I've had no issues with the hardware. We've had the same appliance for the last four years now and it has been running great. It requires very little management time, if any. It just runs and works.

What do I think about the scalability of the solution?

The scalability is  good, from what I remember. We haven't scaled up a ton. The capacity planning that was done originally, with the estimated growth that we put in for headroom, for expansion and growth, was accurate. We've been able to grow into the solution without making any changes or any adjustments. Scalability was planned out at the beginning. I've been in great shape there.

How are customer service and technical support?

One of the things that I like about Quorum is the level of support. 

Overall, their support folks are great. They have proactively reached out to me when they've noticed issues with the backup not taking for a few days, or outside of a threshold, or if they've seen any issue where a VM has not been successful in testing over the last couple of days. They'll proactively reach out to me.

I've had cases where I actually shut down a VM from production because I didn't need it anymore but forgot about the Quorum appliance trying to take snapshots of it. It kept failing and I just ignored it on the report because I knew about it. But the Quorum support folks didn't know that that's what happened. They were a little concerned that the device hadn't backed up in X amount of days. They actually reached out to me and said, "Hey, we saw that your VM X-Y-Z hasn't been backed up. What's going on with that? Do you need help?" That was impressive. It feels like they've got my back as well. It's not just me who has visibility or eyes on the backups. I'm getting a little assistance from their NOC or support team which, in some cases, keeps track of the statuses of those backups too.

Which solution did I use previously and why did I switch?

We had a solution, but it was a very manual, labor-intensive, not-full-VM appliance. 

For us, partnering with an organization like Quorum, a company that basically hands it to you in a box and it's all ready to go and implement quickly and easily, without a lot of management resource on my end to keep the thing running — it just does what it's supposed to do — is the best approach at this point.

How was the initial setup?

The initial setup was relatively straight forward. That was one of the selling points of Quorum with the appliance device. I did some due diligence and figured out sizing capacity, so they could size the appliance correctly. They had me run some tools for capacity-planning in my environment. They took all that information and they came up with the right size solution for the appliance that I needed.

To provision the appliance, they had me drop it into my network and spin it up, which is very easy to do. Once they had connectivity to it we finished the configuration on it. They then gave me the ability to manage the appliance and start getting backups from my VM environment onto it. 

So the implementation rollout was a very easy, handheld process. They did a lot of handholding and it was very white-glove. It was very easy, which was great.

What about the implementation team?

I worked with one or two of their engineers.

What was our ROI?

We haven't really fully measured ROI.  I definitely believe there has been ROI.

What's my experience with pricing, setup cost, and licensing?

The solution can be on the pricier side depending on options selected but it's one of those situations where if time is valuable and resources are limited, it might be worth it.  Each use case is unique.

Which other solutions did I evaluate?

We evaluated a couple of other players, including Datto. Ease of use was one of the differences between Quorum and Datto. I think there were some problems with Datto, as I remember. I did a lot of research on forums and sites, like ITCentralStation.com, from an end-user perspective in different environments. That gave me an idea as to what the solution was like after it was implemented, installed, and up and running. I really relied on what the community was saying about the different solutions. Each one has its pros and cons.

For our organization, after reading all the reviews and commentary, and taking into consideration points that mattered to us, it really came down to Quorum, from many different angles, being the front-runner.

What other advice do I have?

Look at all the partners out there and pick the one that you feel is the best fit for you, based on your use case. Everyone is a little bit different and has different needs in terms of what's critical to them and what's not important.

I give Quorum a solid nine out of 10. Over a number of years it has been a rock-solid solution. It has worked for us. It's easy to manage. It doesn't take a lot of my time. It does what it needs to do. When I have had to use it and rely upon it, it has been there.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Server Administrator at CBX Global
Real User
Nov 28, 2019
Intuitive interface for a file system administrator to navigate, and file recovery is simple
Pros and Cons
  • "The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago."
  • "The ease of recovering from data loss is huge, as well as the peace of mind, knowing that if something does happen, I can have a replacement running in a matter of minutes."
  • "There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."

What is our primary use case?

The onsite version keeps our backups for all of our NOC servers, which is everything operational. We get backups every four hours or so, and should something happen — someone deletes something or a server's hardware goes out — we're able to restore that locally, very quickly. The Quorum will run a virtual machine, the recovery node of the server, from the latest backup, within minutes of having an issue.

Our deployment of the solution is both on-prem and cloud. We're only sending a few specific servers to the Quorum cloud, which hosted by them. We have our onsite device as well which backs everything up.

How has it helped my organization?

We had a few instances where someone who had access to some accounting shares got infected and no one could access those files. We were able to lock down the infection on that person's computer and, within an hour of it being detected, restore files to four hours prior, when there was no infection. So we were only set back on a few files by a few hours instead of a day or two.

We've also had hardware failures on physical servers. We were able to restore the recovery node and bring the server back up, with the users unaware that there was ever a problem, other than losing connection briefly while the recovery node came online. There may have only been a few hours lost instead of a day, where we had to fix the physical server and then bring it online.

With the restore function on the Quorum, we're able to go down to the individual file level for each backup, and we have 40 or 60 backups available. We are able to restore the files to exactly where they were, through Quorum's interface. It's very easy to go through if you've ever used a file system as a system administrator. It is very intuitive to navigate and recover the files to exactly where they were when they were backed up.

What is most valuable?

The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago. That has been extremely useful.

And being able to bring a server up from the same backup from a few hours ago, if the server were to crash or have issues, is valuable.

When it comes to recovering what we need from a backup, it's very easy to use. The interface is very straightforward in getting to your goal. It has made file recovery very easy, very simple, and quick.

Also, the automated testing functionality seems accurate. If it comes back and says there's a problem, I can always contact support and usually it's just that there is a little hiccup. They run a few commands and resolve any automatic report issues. In our case, we have some older servers which don't necessarily report correctly even though their recovery nodes will power on.

For how long have I used the solution?

We've been using Quorum for at least six years. The company had it before I started working here.

What do I think about the stability of the solution?

Quorum is very stable. We've had a few hiccups over the years, but they weren't anything that Quorum didn't quickly support us on, or replace any hard drives that may have been awry.

What do I think about the scalability of the solution?

It seems to scale very easily, as long as you have the hard drive space.

We currently have 12 servers that are being backed up every four hours. That includes SQL servers, an Exchange Server, database servers, and domain controllers.

How are customer service and technical support?

Quorum support is very good. They have very knowledgeable technicians who are more than happy to guide you through any process that you're trying to accomplish. The tech support agents are very efficient. Eighty percent of the time that I contact Quorum, my issue is resolved within 15 to 20 minutes.

However, there seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone.

We have had them actually put us at the front of the line when it has been a critical emergency.

How was the initial setup?

It was very easy to integrate and configure and set up. It's straightforward. Having had the process explained to me the first time, I have been able to manage the system on my own ever since.

The deployment took a day.

The implementation plan was to get the device plugged in and turned on. The Quorum technician would then connect and help with any final configuration. We had already had a few configuration talks beforehand regarding what was required with the device we bought. Then we just needed to start the backups on each of our servers.

What was our ROI?

The solution is definitely an extra cost, but it's an extra cost that's worth it because of what it offers. It's not a necessary expense, as I could do similar things with a hard drive that was getting backed up to every night, but having Quorum, I can now recover every few hours instead of every few day and I can get immediate recovery on servers that have critical failures. It has proven its worth and its cost, but it is an extra cost that isn't strictly required.

The ease of recovering from data loss is huge, as well as the peace of mind, knowing that if something does happen, I can have a replacement running in a matter of minutes.

What's my experience with pricing, setup cost, and licensing?

The total for our current solution's licensing is about $14,000 for 12 servers for three years. We bought hardware from Quorum which was part of the total. We paid upfront to get a discount.

Which other solutions did I evaluate?

We had just started using it when I was hired on, and I was just a helpdesk technician at the time. I was taught how to use it, but wasn't heavily involved in the process until a few years in. Earlier this year we did look at at least one other viable solution. After doing some cost analysis of both the other solution and Quorum, Quorum came out much cheaper, and we got way more for the money we were spending.

What other advice do I have?

My advice would be to make sure you leave your protected node configuration with plenty of extra hard drive space.

Everything has functioned the way we've needed it to. They're in a transition phase now with a new interface and this new architecture, so I'm withholding judgment for the most part on that, as they are still figuring things out.

We have three users, whose roles are server administration and our CIO, but it's mostly me as server administrator. The solution requires one person for deployment and maintenance of the solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Director of Technology at P&S Investment Company, Inc.
Real User
Nov 24, 2019
Pro-active support, good ROI, and provides email notifications
Pros and Cons
  • "Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do."
  • "This is true peace of mind for all IT admins."
  • "At times the email notifications don't go out, but a quick reset always fixes that problem."

What is our primary use case?

This solution provides us with business continuity. It is far more than just a DR, or backup solution. It keeps our business up and running with redundant backups of business-critical systems and files that would shut us down if lost. I would suggest this product over all others.

How has it helped my organization?

This is true peace of mind for all IT admins. OnQ works, simple as that. This is also the first and only company that has reached out to me because they saw issues before we did. That proactive approach is absolutely invaluable, is another reason why I suggest this product to anyone I talk to.

What is most valuable?

Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do.

The self-test feature isn't anything new, but to not have that functionality these days should be a deal-breaker for any company looking for a solution.

What needs improvement?

At times the email notifications don't go out, but a quick reset always fixes that problem.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

Stability is very good, with a couple of non-critical features needing resets once in a while.

What do I think about the scalability of the solution?

This solution is easily scalable.

How are customer service and technical support?

Amazing throughout the last six years. A lot of companies get too big too fast and can't keep up with the support calls but that has never happened.

Which solution did I use previously and why did I switch?

I have used many different solutions and at the time, none of them came even close to what OnQ provided. They were ahead of the game, everyone else had to catch up after going public with this product.

How was the initial setup?

The initial setup is easy and straightforward, very seamless.

What about the implementation team?

The level of expertise is ten out of ten.

What was our ROI?

With regard to ROI, it is invaluable.

What's my experience with pricing, setup cost, and licensing?

The cost is higher than other software and services, but it is an absolute must-have. It pays for itself daily, even if you never have a disaster (knock on wood).

Which other solutions did I evaluate?

We looked at Veeam, Unitrends, Datto, and Dell.

What other advice do I have?

It's hard to say where this product needs improvement, as we have not had any problems or needs other than what is already provided, and we are more than happy with the value we are getting out of OnQ.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Quorum OnQ Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Quorum OnQ Report and get advice and tips from experienced pros sharing their opinions.