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it_user616047 - PeerSpot reviewer
Functional Consultant-IT Services at a tech services company with 51-200 employees
Consultant
Feb 27, 2017
It is a flexible product that you can mold to fit your business needs.
Pros and Cons
  • "It is a complete HCM suite from hire to retire that streamlines business requirements."
  • "It can improve on the Comp Off and On Duty leave management process and can include real time Google Maps instead of geo-tagging to track the real location of employees."

What is most valuable?

It is a complete HCM suite from hire to retire that streamlines business requirements.

It is a very robust system.

It is a flexible product that you can mold to fit your business needs.

Modules include: Core HR, Leave, Time, Recruitment, PMS, Training, Payroll, Travel, etc.

How has it helped my organization?

I am working as an analyst in Ramco HCM implementations. I have worked for quite a few companies in the Indian market and I can say that the product has streamlined the company’s processes to a great extent.

What needs improvement?

It can improve on the Comp Off and On Duty leave management process and can include real time Google Maps instead of geo-tagging to track the real location of employees. Workflow Mailers can be improved as well.

For how long have I used the solution?

I have been using this for two years to date.

Buyer's Guide
Ramco HCM
June 2026
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What do I think about the stability of the solution?

The product is very stable if there are no big customizations.

What do I think about the scalability of the solution?

The product can accommodate the requirements of even a very vast and dynamic organization.

How are customer service and support?

Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the bug reports and they deliver the fix within the given TAT.

Which solution did I use previously and why did I switch?

I haven't had a different solution, but I have had customers like DHFL saying that they replaced Oracle with Ramco HCM because Oracle was not able to cater their customized requirements.

How was the initial setup?

The initial setup is pretty easy to configure through the front end. Only the customizations are a little complex.

What's my experience with pricing, setup cost, and licensing?

I consider this product in HCM as the best buy as despite the vanilla implementation it also handles customizations at a very reasonable cost.

Which other solutions did I evaluate?

Frankly, I haven’t worked on any other products apart from Ramco.

What other advice do I have?

I would say, “just go for it”.

Disclosure: My company has a business relationship with this vendor other than being a customer. My employer is a partner with Ramco.
PeerSpot user
it_user613545 - PeerSpot reviewer
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company with 501-1,000 employees
Consultant
Feb 22, 2017
With Mail It, we can do our transactions through email-based requests.
Pros and Cons
  • "If the implementation is without modification for any of the modules, it’s really simple using their QiK tool; the implementation takes around 2-3 months to go live."
  • "I would like to see the flexibility to create reports suitable to the company because the standard reports from Ramco are so conservative."

What is most valuable?

Ramco HCM has these main features, which they call Mail It, Thumb It, Hub It, and Bot It:

  • Mail It: We can do our transactions through simple email-based requests.
  • Thumb It: HCM Apps that can be completed by following the thumb’s natural, sweeping arc.
  • Hub It: Consolidate multiple screens into one powerful user experience.
  • Bot It: Do your transactions using chat with a bot that is assigned to your company. (Bots.ramco.com)

What needs improvement?

I would like to see the flexibility to create reports suitable to the company because the standard reports from Ramco are so conservative. People usually will do modifications and it takes quite a lot of man-days just to create a report.

For how long have I used the solution?

I have used it for around 6-7 months.

What do I think about the stability of the solution?

We have not yet encountered any stability issues.

What do I think about the scalability of the solution?

We have not yet encountered any scalability issues.

How are customer service and technical support?

Technical support is 6.5 out of 10.

Which solution did I use previously and why did I switch?

We previously were using several different Oracle solutions, and it didn’t work effectively.

How was the initial setup?

If the implementation is without modification for any of the modules, it’s really simple using their QiK tool; the implementation takes around 2-3 months to go live.

What's my experience with pricing, setup cost, and licensing?

For pricing, they count based on your user admin, ESS (MSS) without payroll, or ESS (MSS) with payroll.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

What other advice do I have?

The information about your company data, workflow, all of it must come out with details.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Ramco HCM Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Ramco HCM Report and get advice and tips from experienced pros sharing their opinions.