RSA Authentication Manager Reviews

Easy setup, deployment, and integration in different infrastructures, including virtual ones.

2FA with hardware tokens for VMware VDIs.

Perhaps parts of the the user interface should become more intuitive.

About a year.

No.

No.

I haven't used another solution previously and I am not familiar with another vendor for 2FA.

Yes, it was quiet straightforward after carefully reading and following the setup manual and documentation.

 I have no idea, I wasn't responsible for licensing.

No, we decided to use RSA because of the easy integration with VMware infra.

I would recommend it, very good product for implementing 2FA.

It does what we want it to do, has nice security administration features and built in reporting and other provisions.

It provides effective two factor authentication for remote users. The product has features that provide varying authentication mechanisms -

• Hard hand held RSA tokens
• Soft tokens (software tokens for Smartphones)
• OnDemand one-time token authentication for vendors that may need access

Provisions for decentralized administration and Help Desk/Service Desk problem resolution have been incorporated into the product architecture, with built-in separation of duties. Examples include but are not limited to such events as -

• Resolving authentication issues
• Verifying the identities of those individuals that call with remote access issues
• Auditing/logging all activities, etc.

The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives. This means people can work after hours, on weekends or during inclement weather conditions to support the business enterprise.

Over the fifteen years I’ve used RSA security solutions the vendor (EMC) has addressed customer security concerns and implemented enhancements in new releases of the program product.

I have used RSA for two different employers for approximately 15 years. During this time period I’ve worked on approximately five different product releases. At this time, my security team administers the RSA security solution for approximately fifteen hundred end users.

Not that I am aware of.

Stability and integrity of the product and how it provides reliable two factor authentication is good.

I am not aware of any problems. All system upgrades went smoothly from an administrative perspective. I believe the Server Engineers could say the same if you asked them. My observation over the years is that the system upgrades can be complicated and must be well planned out to address 'what if' issues, including backing off upgrades if necessary.

Very good. I have not experienced any problems with customer service, however your support agreement with the vendor should be valid, up to date to prevent any issues.

From an administrative perspective I would say technical support is very good.

I have only used RSA products the past fifteen years and have not looked at any other solutions.

From a security administration standpoint I would submit that set up is straight forward and end user friendly.

We had an in-house team of server, Help Desk and Security Administration personnel implement this security solution.

Confidence that the security solution does all that it’s supposed to do.

Like everything, there is hardware, software, licensing, support and product cost(s), etc. associated with this product.

No other options evaluated.

Research your requirements and compare the product’s offerings to your implementation requirements.

The self service token deployment combined with administrative rolls gives you a lot of flexibility as a Managed SP.

In 2005 we started with a managed authentication service for three small companies with each having approx. 250 users. Now, we have 25 large enterprises/government departments, with over 150,000 authenticating users with an uptime of nearly 100% over the last five years. Our managed authentication offering is one where we provide stable redundant server systems in our datacenters spread over the Netherlands. The customer buys tokens and maintains & administers their own users. Risk based authentication is great to keep costs low and security high.

The reporting needs to be improved, and they should be delivered by email. Also, delivering the address labels of where tokens are to be sent should be delivered by email too. I have had to add scripts and programs to run query for address labels to have them sent by email.

I’m a longterm user. Starting with Security Dynamics SecurID v4 in 1996, when I worked for Olivetti, selling a two factor authentication solution to our customers. At the end of the 1990’s, the product changed name from Security Dynamics into RSA Security which was acquired by EMC around 2007.

Deployment is very fast compared with previous versions.

Very stable.

Scalable to millions of users worldwide.

Customer service is done by the support team of the customer itself, or on their behalf by KPN.

RSA tech support is rated 7/10.

KPN also supports Vasco, but with less enthusiasm. It’s more difficult to use and has higher costs.

The initial setup of Authentication Manager 8.1 instance is very straight forward. All extra scripts and software we have developed is copied as described in our manuals. A total setup for a new customer is done within eight hours, including self service configuration settings according the information collected during the intake.

We do it ourselves and are RSA Certified Engineers with years of experience.

The ROI for customers is less than one year when using hardware tokens, with software tokens it's less and with risk based authentication it's even lower.

Yes we also evaluated Vasco, but it’s less profitable.

Just try it and take the four days course.

• Authentication Manager as hardware hardened appliance
• Secure creation of the token/FOB in RSA's secure manufacturing unit
• Securing the hardware/Software FOB
• Secure transportation of FOBs & Token Seeds.

It has increased the level authentication.

The price needs to be improved.

I've used it for two years -

RSA Authentication Manager & SecurID

RSA Authentication Manager Appliance is almost like Plug 'n' Play. So it's an excellent experience.

Not even with the software deployment. I found it a robust server.

No concerns from the product on the scalability.

RSA's customer service is very good.

RSA's technical support is very good.

In some cases other solution where the cost is a driving factor.

It's straightforward. Appliance is almost like plug & Play.

We did self implementation.

Security is always like insurance. It ensures against future threats, so it's tough to estimate the ROI, until unless some one broke the system without two-factor authentication in the past.

Yes. There are other products, but can not provide as per NDA.

If cost is not a big concern, go ahead.