Salesforce Einstein Analytics Reviews

It is more related to the salespeople. From the systems engineering part, we use it for some data. We mainly use it to get some analytics related to the customer opportunities we have.

If I'm not mistaken, I have version 6.

The insights it provides about customers are valuable. We get insights about the market, what they are doing, and what they're planning. 

It is a comprehensive solution. It has everything in it. I can easily find what I need.

They can add more intelligence to it, especially for the markets outside the USA. I understand that the USA is the main point of focus for them because of the size of the market, but here in Latin America, we can't use as many things because they seem to be focusing more on the USA. It'll be good to see it a little bit more regionalized. I don't know if they already have some parameters and we are not using them, or if it is the way the solution works.

They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now.

I have been using this solution since the beginning. I believe it has been two or three years.

The overall stability of Salesforce is very good. I have not seen many problems. About a year ago, we had a single sign-on issue with it, but it was fixed very quickly.

Sometimes, it gets a little bit slow, but it is a cloud solution. So, it may not be anything directly related to the platform itself.

As a full SaaS solution, scalability is out of the box. So, we don't need to worry about that. We don't need more machines, more RAM, etc. We just access the system and keep working.

We probably have 600, 700 people using it. We also have UKG, which is for all employees. Salesforce is only for the engineers and sales guys.

We are probably not using it at its maximum capacity. My company is always looking at ways to make better use of the solutions we have, but I don't know if we have any plans of increasing its usage.

Based on the feedback from the guys who were deploying the solution, my understanding is that their support is good.

I have no idea. For all the end-users, it was already implemented.

They probably had some third-party analysts working on it first, but I am not sure.

I believe we did. The choice of Salesforce was an easy one.

I would recommend doing a proof of concept to see if it fits the company. I know about companies that went straight for Salesforce, but it was not what they needed. They had to change the solution after a while. It was a mess. So, I would recommend others to evaluate it deeply and do a proof of concept.

I would rate it a nine out of ten. It is a comprehensive solution. It is just the end-user customization or personalization part that could be better.

I'm in HR, and my company is the end user of Salesforce. 

They have a lot of opportunities to improve the BI tools. With Einstein Analytics, we have a very minimal scope. I know they can do better with the marketing when it comes to BI tools because we use something else.

I have been using this solution for almost three years.

It's scalable.

I would rate this solution 8 out of 10. 

For someone who is looking to use Salesforce, my advice is don't give it a second thought because it's a well-reputed and recognized tool.

After summer, 2015, the Einstein version came out. I think the predictive analysis is a very good feature, because it exists in other tool I have used, like Qlik. For example, in India, April to March is the financial year. So, if I have data for March through December, and I want to know how what business will be like in the rest of the year, predictive analysis is helpful. Salesforce Analytics has helped us a lot with this type of scenario. Previously it did not have that it, but now that feature is there.

There are many things that have to improved. When I want to create a full outer join data flow it is not there. So I have to go to the front end and I have to implement the union of groups and I use SQL as well. I end up having to do lots of coding. We can do a left join but we can't do a right join or an outer join in the data flow, so this is the one problem I am facing.

Map is a new feature also, even though it's not such a mature tool, a mature cloud technology. But not all countries appear in the list. When I need to use India, it is not there in the list.

One further issue is that drill-down is not there. Suppose I have 2016 with four quarters. I want to drill-down into the first quarter to find some specifics. But it's not there.

In the data flow there is a problem with dynamic date binding, it is very difficult with Salesforce Analytics. It can be done, but it requires coding and it takes time.

It seems to mention, all over when we google Wave Analytics, that it's a mobile-first technology. But what happens in real-time, when we create a chart in Wave Analytics for desktop or for laptop, when it comes to a tablet or iPhone or something else, we have to manage the page layout. So, although a chart is there, it's not showing on the mobile device. When a client has seen an extra chart, they also want it on mobile, but it doesn't show on their iPhone. So how can I say that it's mobile-first? The chart should also show in mobile. 

Stability is there. They are providing new features day by day. The tool is going to be a mature tool. It's not just like a story tool, it's an immense cloud environment, so it's good. Before there was a smaller data flow limitation, but now they are giving a higher data flow limit so it's good. Stability is there.

The limitation is there. I face the problem when giving a license to a user. They don't want to take the license at that cost. If they don't use Salesforce as their CRM, it will definitely be high cost. So they want a license they can share. But this feature is not in Wave Analytics.

Salesforce is my first CRM and I actually like Salesforce. I never used any other CRM so I can't tell you which CRM is better.

It's not at all complicated.

In terms of advice, I would tell them that it is definitely a plus point if they are a Salesforce CRM user. And the the UI is good. Clients always want better, shiny things like that.

As I mentioned, I have worked in Qlik Sense also. In Qlik there some limitations in creating dashboard charts. But in Wave, you can scroll down and have however many charts you want in one dashboard.

Also, the predictive analysis of the Einstein version is like artificial intelligence, it's great. With this you can predict your future sales and scenarios.

I gave it six out of 10 because, if I compare it to other BI tools, some features are not there, but individually Wave is great. When clients first see it, I definitely know that they say, "Oh, wow!"

I received an assignment to create a dashboard from multiple data sources from within Salesforce and some external (in CSVs) for huge (big) data from big clothing brands for users/management to analyze and take data driven decisions for their business.

• Easy to use
• User-friendly
• Not required to be technical for a user to use
• Creates reports and dashboards with simple clicks and drags and drops
• Scheduling data sync
• Can easily handle a huge amount of data without any crunch/crash. 
• It uses SAQL, which is same as pig latin and helpful to users who would like to write custom queries for grouping and other manipulations to view data.

Even the data, if not on any system or database (Excel or CSV), can be analyzed. Giving insights to the buyer to which vendor is compliant (or not), location-wise display of data using maps, enhanced filters, easy sharing, easy creation, enriched UI, etc.

Support: Very less support now. Some days, I have to struggle a lot to achieve some simple steps even getting issues solved in deployment.

Its been seven months until now and I am still using it.

Yes, before the Winter '18 release, I was able to retrieve the report and dashboard. I have deployed it on production, but I do not know why after the release I am having issues and deploying it manually. There is no help for deployment now. I am looking for positive response from the vendor.

I do not know about future, but it is stable now.

No.

Six out of 10.

No.

It is easy and straightforward to install. You need to follow steps from the beginning. You can get all the steps from Trailhead.

Implementation is in-house.

$125 to $250/month per user.

The tool is a cloud-based solution capable of integrating any kind of data in the world. 

The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms.

I have been using the solution for more than eight years. 

I rate the tool's stability a ten out of ten. 

I rate Salesforce Einstein Analytics' scalability a nine out of ten. Our user range is between 200-1500. 

I rate the tools installation an eight out of ten. Salesforce Einstein Analytics's deployment can be completed in minutes. 

I rate the solution's pricing a seven out of ten. 

I rate Salesforce Einstein Analytics a ten out of ten. I recommend this product to businesses with Salesforce as their main CRM product.