SAP BusinessObjects Business Intelligence Platform Reviews

We primarily use the solution for business intelligence as more people ask for that.

We're a financial business, and this has helped us make important decisions. 

This is the easiest way to gather information and have everything together. We have manipulated the information effectively in the way we want. 

It is a stable product.

The solution can scale. 

The platform should be a bit more user-friendly. There should be an easier way to use the solution.

I've used the solution for about a year. I have not used it for that long just yet.

I'd rate stability ten out of ten.

The scalability is good. I'd rate scalability eight out of ten. 

We have around 50 users using the solution at this time. 

Likely, we will increase usage in the future. 

I've never contacted technical support. I do not know how helpful or responsive they are in general. 

I was not part of the process of selection.

I'm not sure about the initial setup. I wasn't a part of the deployment process. 

I am not familiar with the pricing of the solution. 

We have used the latest version of the solution. However, I don't know the exact version number. 

New users need to understand a bit about business intelligence in order to prove the usefulness of the solution. You also need to have an idea of what you'd like to get out of the solution, and that should be decided at the outset.

I'd rate the solution ten out of ten. 

We use this SAP solution for designing reports. This is a purely analytic application for designing reports to cater to higher management and specific business use cases.

There are features within Business Objects that can be leveraged to scale out, and scale up. All SAP products are scalable these days. 

Some configurations related to business objects are a little tricky. Integrations with things like Active Directory and LDAP tend to be a little complex. There's not enough documentation available on the net. 

We've been using this solution for almost 10 years. 

Stability can be affected by configurations related to business objects which tend to be somewhat complex. It's not a very widely used product and that in itself is a problem.

The solution is scalable. There are features that can be leveraged to scale. 

The customer support is pretty good. 

The installation can take anywhere from three to five days. The solution has installers that are directly available for download from the SAP download center. There are certain prerequisites that have to be carried out on the server. The host has to be prepared, there's a runtime environment and a database that needs to be pre-installed. We use two to three admin people per deployment. 

The ROI depends on whether there's a significant volume. If there's not enough volume there might not be a return. 

The SAP model for licensing is quite complex and they generally don't deal with service providers.

There are mixed reviews on this product from our customers. You won't find as many companies use it as you'd find with HANA. It's not widely used. 

I rate this solution seven out of 10. 

It is primarily used for reporting and dashboarding.

The scheduling and publication features are very useful. Additionally, the reporting tool and Lumira dashboard are also quite beneficial.

One area of improvement could be technical support because it is not that great. Specifically, the response time for SAP support is slow.

In the next release, I would like to see additional dashboarding-related features.

I have been using SAP BusinessObjects Business Intelligence Platform since 2008. I have been using it for around 15 years now.

I would give stability a nine out of ten. I haven't faced any major issues with the product. If you have experience with the product, you can increase its performance and scale it up. So it's all about your experience with the product.

I rate the scalability of this solution a nine out of ten.

The customer service and support is slow in response. 

Positive

Since I have been working on it for 15 years, the setup isn't complicated. The deployment depends on the requirements. For example, if the customer wants to go for the clustered box, clustered since being on installation on multiple boxes, then it will take two days, three days, and sometimes five days. But if it is straightforward, then it's in it is a job of four hours.

Standalone, straightforward installation for a small client; it will take four hours for a new installation. And if we want to upgrade it, it will take around two and a half hours.

About three to four developers use the platform, and I am responsible for maintaining and troubleshooting any issues they may encounter. Additionally, we have business analysts and users who utilize the platform to view data.

The license is cheaper, but the support is costlier.

I evaluated different options based on your company's requirements, and some people preferred SAP, while others preferred Tableau. And because SAP BusinessObjects is primarily used for reporting and Tableau for dashboarding, users didn't want to use both products for their respective functions. It ultimately depends on the specific needs of the company and its users.

SAP BusinessObjects is the simplest and most stable reporting product in the market and the best enterprise-level reporting product. Many companies use SAP BusinessObjects, including Apple and Cisco. However, in dashboarding, SAP BusinessObjects is not that stable. Therefore, Tableau, ClickView, and other tools have captured the market. But in terms of reporting, SAP BusinessObjects is the market leader. The reason behind its success is the Symantec layer it provides between the database and the report. It is the only big company like Oracle or Microsoft that can provide this.

Overall, I would rate the solution a nine out of ten.

I'm currently using the solution for a client. We use it for general reporting in the bank.

The web intelligence reporting tool and universe designer are the most valuable aspects of the solution.

Recently, it's become less stable if I am working on Citrix. 

If you want to make a change in one part of it, you cannot track the change. They need something to help track changes. That would make it better. 

I've been using the solution for over ten years.

I don't use it to do any system administration. Therefore, it's hard to really gauge the scalability.

I don't know how many people use it currently. I'm on the client-side. I'm only in one department, and I don't know who else is using it or where in the company.

From SAP, I honestly have never used technical support. I usually have enough knowledge to figure out any adjustment that's needed. I have not used support in over ten years. It's been a long time. I can't provide good feedback.

I didn't install it, however, it's not simple as just using a cloud group. You have to install it and provide services. I'm using the onsite version. It is, I'd say, relatively complex.

I'd rate the solution a three out of five in terms of the ease of setup.

I don't deal with the licensing. I can't speak to the costs. 

I know it has a reputation for being expensive. The thing is, it ensures that you do have continuity. It's also easy to use, whereas other tools that people build on their own don't offer that. You can control everything much easier and make it much more user-friendly for non-SAP users.

I'd rate the solution seven out of ten.

SAP BusinessObjects Business Intelligence Platform is an enterprise reporting platform. We use it to read data from the data warehouses and serve the internal usage of the company for reporting purposes.

SAP BusinessObjects Business Intelligence Platform's most valuable features are it has a great presentation layer. We can develop the presentation layer with drag-and-drop capabilities. For end-users and for our interns in the company can create reports and do their data analysis processes or works by using the objects that we created on the presentation layer by themselves.

SAP BusinessObjects Business Intelligence Platform should be made easier for the end-users and the performance could be improved.

In a feature release, SAP BusinessObjects Business Intelligence Platform the visual should improve, such as dashboards. They need to improve the visualization issues. The analytics are a bit behind the sector because alternative tools have integration between other platforms, such as Microsoft Office or Cloud. SAP BusinessObjects is trying to move all the platforms to the cloud, but we couldn't use the cloud and we are in the middle of a division. They don't offer an on-premise solution for the platform.

I have been using the SAP BusinessObjects Business Intelligence Platform for approximately 10 years.

SAP BusinessObjects Business Intelligence Platform is a stable solution.

The scalability of the SAP BusinessObjects Business Intelligence Platform is good.

We have approximately 200 power users and 1,000 report users using this solution in my company.

I have used the support from SAP BusinessObjects Business Intelligence Platform.

I rate the support from SAP BusinessObjects Business Intelligence Platform a two out of five.

I have not used another solution previously.

SAP BusinessObjects Business Intelligence Platform is in the middle range of difficulty. It is not easy or complex.

I rate the initial setup of SAP BusinessObjects Business Intelligence Platform a four of five.

We have three people who do the maintenance and support of the solution. They are data and BI engineers.

We used a third party for the implementation of the solution.

There is an annual license to use SAP BusinessObjects Business Intelligence Platform.

I rate the price of SAP BusinessObjects Business Intelligence Platform a four out of five.

I would advise others the solution has a great presentation layer, but it needs to be managed well before you receive the most out of the performance.

I rate SAP BusinessObjects Business Intelligence Platform an eight out of ten.

The SAP BusinessObjects Business Intelligence Platform is useful for all kinds of analytics, reporting, and alerting.

The features which the solution has been awesome. The way the data is fetched from the database, and the queries are executed, is unique using the Universe of Business Objects. That makes it unique and we could not find another solution that functions in a similar way. It's has a great way of receiving and executing queries.

SAP BusinessObjects Business Intelligence Platform is lacking dashboards and this would be the only reason we are looking for another solution.

I have been using the SAP BusinessObjects Business Intelligence Platform for approximately 20 years.

The stability of the SAP BusinessObjects Business Intelligence Platform depends on your infrastructure. However, the solution itself is very stable reliable.

There are other solutions that can be implemented alongside SAP BusinessObjects Business Intelligence Platform to make it more scalable, but in our environment, it's not used in that way.

We have approximately 500 to 1,000 users using this solution. We are working on this self-service BI strategy and therefore the number of users will be increased in the future.

We sometimes receive technical bugs, especially with the new releases, and some patches are required. We then speak to BusinessObjects SAP support for assistance.

The initial setup of the solution is simple and the documentation provided was straightforward. It was not a difficult task.

The first time we used it when SAP BusinessObjects Business Intelligence Platform was when it was not an SAP solution, it was owned by Business Strategies, we brought in consultants to deploy. Later we have created our own team who can manage the implementation.

We have one person who does the administration and upgrades of the solution.

We are satisfied with the solution, but we are not satisfied with the licensing cost which SAP offers. They offer one lumpsum licensing which does everything. That is not the right strategy, because sometimes you don't have power users, they are only viewers, but we need to buy the full license for them. This is not something we want to continue with.

We are on an annual subscription to use this solution.

I would recommend this solution to others.

We are using an on-premise version which is good but the cloud version is more up-to-date.

I rate SAP BusinessObjects Business Intelligence Platform an eight out of ten.

We use SAP BusinessObjects Business Intelligence Platform for reporting, dashboards, and broadcasting.

What I find useful in SAP BusinessObjects Business Intelligence Platform is that it has a lot of flexibilities. It's where you can develop so many reports, and it's able to connect to multiple source systems.

SAP BusinessObjects Business Intelligence Platform has to be improved performance-wise. The look and feel of this application also needs improvement.

The scalability of this application has to be improved, and its setup should also be more simplified.

Technical support for SAP BusinessObjects Business Intelligence Platform also needs to be improved.

We've been using SAP BusinessObjects Business Intelligence Platform in our company for six years.

The application is now stable, but there are still some things they have to improve on the hardware side.

SAP BusinessObjects Business Intelligence Platform is scalable, but the scalability of the servers and other parts is complex. SAP has made scalability complex. It's not so easy, and it's not so quick, while in other solutions, we can increase the scalability of the servers very easily and very fast, e.g. in Microsoft, but in SAP, it's complex and it takes more time.

Technical support for SAP BusinessObjects Business Intelligence Platform is okay, but it depends on the priority level. For example, if you raise a ticket that's high priority, then they'll respond to that ticket, but if you raise a medium priority ticket, they don't respond at all. Technical support needs to be improved in that sense.

SAP BusinessObjects Business Intelligence Platform has a complex setup, and could still be simplified, especially if you want to increase your capacity, which could be difficult in the SAP side.

SAP BusinessObjects Business Intelligence Platform is an expensive application, e.g. compared to Power BI. The analytics cloud is complex to set up. It's very hard. It takes a lot of time to complete the setup, because there are so many prerequisites to set it up before your analytics cloud. It's complex and it's expensive.

We've evaluated Analytics Cloud and Power BI.

Just recently, we moved SAP BusinessObjects Business Intelligence Platform over to the cloud. Before, it was on our home site, but recently, e.g. just two days ago, we moved it to the cloud.

We've been using three different products: SAP BusinessObjects Business Intelligence Platform, Analytics Cloud though not fully on it yet, and Power BI.

I would rate SAP BusinessObjects Business Intelligence Platform a seven out of ten.

You cannot compare SAP BusinessObjects Business Intelligence Platform with Power BI, but WebI, or SAP Business Objects Web Intelligence, is there. Power BI is more powerful compared to WebI, because there are a lot of flexibilities, and you can use them in a simpler way, e.g. these are also possible in WebI, but it's more complex, especially during the setup.

SAP BI product is basically for analytics. If your management wants to see the complete business's structure, what is going on in terms of business, what you are doing, everything you can have gathered by SAP BI. Management does not want to check entries. They want the ledgers. They want the numbers. The numbers and ledgers can be focused on via the analytics tool. We are using this type of functionality to gather management or partners' requirements.

SAP BI includes the SAP Portfolio. It's not a different product, it's a part of the same segment. Whenever you use SAP there is functionality to check the reporting part. That is SAP BI. It is an internal process.

The product has been stable.

We find that we can scale it as needed.

SAP is quite good in terms of manufacturing, in terms of retail, in terms of oil and gas sectors because the functionality is very user-friendly and the continuity of business with this ETL application is quite good.

The solution is constantly upgraded and updated.

In terms of setting up the solution, it's easy.

We'd like to have SAP notes better incorporated.

There is a lot of patching.

It could be a lighter solution.

We've been using SAP for the last 17 years or so. We've been using SAP BI for ten or 11 years. 

We have found the product to be stable and reliable. It doesn't crash or freeze. There aren't bugs or glitches. 

The solution can scale. If a company needs to expand it, it can do so.

Not everyone in the company uses the product. SAP BI tool is used by only ten or 12 people, including the management layer - the CEO, CFO, COO, the VP of Supply Chain, and me. 

Technical support is good. There's no need for them to be better or faster than they already are. 

The initial setup is quite straightforward and simple. It's not overly complex. 

A complete portfolio will take about six months. 

We have an in-house team that is well versed in SAP and could handle any setup requirements. 

The license is included with the SAP portfolio.

For the last 17 years, we were using on-prem. Last year, we upgraded our SAP into HANA. From that time we have been using the cloud and updating on the cloud. We don't have any database servers. We don't have any physical hardware in my organization. We are using a cloud solution now.

I would recommend the solution to other organizations. In order to grow, you really need some sort of analysis element to help guide you, and this solution fulfills that need.

I'd advise new users to use a single solution for all the functionality to make a user-friendly solution. If you are using multiple solutions you have to integrate all the solutions together. If multiple solutions are out there, everybody is facing challenges. It's much easier to just have one solution, one point of entry. It helps align with your business needs.

Overall, I would rate the solution at a nine out of ten.