What is our primary use case?
Scality RING serves multiple use cases for storage, for GenAI and analytics, unstructured and structured data, backups and recovery, and long-term retention. It can fulfill five to six use cases.
What is most valuable?
The best features of Scality RING include multiple aspects, but a few that we specifically appreciate are the scalability platform, which allows us to scale our growth.
Second is metadata indexing and S3 API capabilities that allow us to access the data from one source.
The use of Scality RING has led to significant improvements in our storage management efficiency. We can estimate the volume with around 20 petabytes, estimating having an NFS file system with 20 petabytes and 30 billion objects.
What needs improvement?
There are areas that may have room for improvement, and the Scality team is aware of it. You can obtain information directly from them about areas of improvement they need to address.
We do experience some challenges from time to time when we have to scale up. We do see some areas where we have much higher operations or much higher queries, Scality sometimes chokes up.
The good news is that the Scality team is aware of it. They know exactly what issues we are facing, what we are looking for, and how to address them. Because of the long-term relationship we have developed with them, when they see our use case and try to address our issues, once they resolve the issue, they ensure that the product is updated with this use case so the next customer does not run into this problem. It's a scale problem, querying problem when the number of operations becomes too high.
For how long have I used the solution?
I have been using Scality RING for six to seven years, possibly more.
What do I think about the stability of the solution?
I would rate the stability of Scality RING as having occasional downtimes, bugs, and glitches that we see from time to time on the metadata indexing portion of it.
Overall, when we see downtime and we try to reach out to Scality, we do get support pretty fast, and we are back up and operational within hours instead of days. This is a massive ecosystem, and generally, 95% of the time, it's healthy and operational, but there are occasional outages that we will see here and there that will throw us back. It comes back up faster with the help and support from their support group.
What do I think about the scalability of the solution?
Regarding scalability, it's quite scalable, but there are some hiccups along the way. I would rate it around eight to nine.
How are customer service and support?
For technical support, I would rate it as high as a nine.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before we onboarded Scality RING, we definitely did a POC on different solutions. One of the biggest requirements for us is scale.
As I mentioned, we started with a million objects and in six years, we have grown up to 30 billion objects, so scalability was very important for us.
In the last five or six years, other technologies have enabled scaling. However, Scality being a partner for HPE, it's also our responsibility to ensure that the partner products are certified and tested so that we can have joint revenue coming to the companies. That's where we have to stick with our partners. If we have another partner, we will test another partner.
How was the initial setup?
The deployment of Scality RING on-premises was not easy when we started. We learned over the six years, and now we know what to do. Now it's easier for us, absolutely easier for us. We know what we need to do if we have to scale up. However, when you do this type of activity of scaling, you will have to engage Scality professional support all the time. If I were to give a suggestion in this area, Scality should come up with a solution where customers can do self-upgrades.
Customers should be able to do a lot of things by themselves and not have to rely on Scality's professional support. They are aware of it. We have given them that feedback, so this is not going to be new for them.
What about the implementation team?
Every solution, including Scality RING, needs maintenance: time-to-time upgrades, time-to-time patching, and time-to-time vulnerability management. Every time we do the maintenance and this type of activity, it is required to communicate and coordinate with Scality's professional support.
We have technical team members who can do this work without any problems and without any issues. However, they do end up saying that this type of activity needs to be done under the guidance of professional support. There is a need to do this all the time.
What was our ROI?
The solution has helped in reducing our operational overhead. If you have 1,000 NFS servers, imagine how many operational overheads I would have to manage, maintain, scale, patch, and vulnerability management on the NFS servers and volumes versus having a single cluster with 30 nodes getting this thing done and staying intact. If I have to gauge, it has definitely reduced on this ecosystem for comparative purposes by at least 20 to 30%.
Which other solutions did I evaluate?
When comparing Scality RING to other products and vendors on the market, you need to specify which vendors for a specific comparison. If you're talking about MinIO or Weka, each of them has a different use case.
For our specific use case that we have onboarded Scality with, there are very limited vendors that can meet this type of requirement. Of course, with the technology change and technology shift happening, other vendors are coming up.
For us, this is the solution that works for our use case. We continue to evaluate other solutions from time to time to see if there are use cases that we can bring in or if there are other solutions that we can try for a different use case. For the use case that we have today in our ecosystem, in our environment, and in our business, Scality is, if I have to rank the top three, it will fit in the top three outcomes at this point in time.
What other advice do I have?
I would recommend Scality RING to other users. However, I always advise any customer or future prospect to do their due diligence on other products. Make sure that your use case gets the solution it deserves, not just because of customer feedback.
The customer has a specific use case, and that's why we chose Scality. A prospect may have a different use case, and there might be a different solution associated with it. The customer should always do due diligence on multiple products to see which one meets their needs for their use case. If Scality is where it fits in, then we know that it's Scality. For our use case, MinIO did not work because of its scale, for the scale that we needed at that point in time. In somebody's use case, MinIO can work if they want to go horizontally or to smaller rings. Depending upon the customer use case, we recommend Scality if the use case that we have is similar to one that the customer may have.
Our overall rating is 8.5 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: partner