I would give customer service and technical support a 10 on a scale from 1 to 10 based solely on my own experience.
Scality RING offers economic benefits with low storage costs, noted for its performance and praised for scalability and durability. Its life cycle management enhances data efficiency, while Scality support is highly appreciated. However, it is challenging for newcomers, complex in managing large data volumes, and needs more S3 features. Scality RING8 requires only one automation tool, and improvements in scalability since 2015 are significant for tech buyers.