I would give customer service and technical support a 10 on a scale from 1 to 10 based solely on my own experience.
Scality RING provides exceptional scalability, managing capacity growth with lower storage costs and multiple interface support, including S3, NFS, and SMB. Resilience minimizes data loss, while enhanced operational efficiency boosts performance across sites and clouds. However, daily management is necessary due to potential component restarts. Security and encryption are outdated, setup was complicated, and compatibility issues with Amazon S3 persist, particularly missing checksum support for backups.
