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Vimal Raju - PeerSpot reviewer
Senior tech support at Softcell Technologies Limited
Real User
Top 20
Dec 3, 2025
Internal and cloud firewall deployment has reduced costs and improved real-time threat visibility
Pros and Cons
  • "SonicWall NSv has positively impacted my organization by being cost-effective, with latency monitoring as an added advantage for us, along with full SD-WAN."
  • "Regarding improvements, I find that logs are required. I chose 8 out of 10 because logs are unable to restore in the same system, requiring a separate analyzer or analytics."

What is our primary use case?

My main use case for SonicWall NSv is as a firewall, specifically using it as an on-premise VM.

I can give you a quick specific example of how I use SonicWall NSv in my environment: we are using an internal firewall, so it's not a perimeter. We are using an internal firewall and only using an IPS.

Another use case I have is using SonicWall NSv in AWS, which has BYOL. BYOL fits into my workflow because generally, there is no need to buy new hardware. I can use the CPU and RAM, and if it needs to grow, I can increase the CPU and RAM only without needing to change the hardware.

What is most valuable?

Real-time memory inspection in SonicWall NSv is quite unique and valuable, especially for security-focused environments.

SonicWall NSv has positively impacted my organization by being cost-effective, with latency monitoring as an added advantage for us, along with full SD-WAN.

I can share specific outcomes or metrics: it results in cost savings, especially with zero-touch deployment while maintaining it in our VM, which is more cost-effective for us.

What needs improvement?

To improve SonicWall NSv, we need to address that it is currently available only on AWS and Azure, and I think we need to move on with Oracle and GCP.

Regarding improvements, I find that logs are required. I chose 8 out of 10 because logs are unable to restore in the same system, requiring a separate analyzer or analytics. Competitors have seven-day storage available, which is very useful.

For how long have I used the solution?

I have been using SonicWall NSv for two years.

Buyer's Guide
SonicWall NSv
May 2026
Learn what your peers think about SonicWall NSv. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

SonicWall NSv has been stable for me with no downtime or reliability issues.

What do I think about the scalability of the solution?

I would describe the scalability of SonicWall NSv as excellent. It can easily grow with my organization's needs.

How are customer service and support?

The customer support for SonicWall NSv is really good, and I have found it helpful when I needed assistance.

What other advice do I have?

I would rate the reporting and analytics features of SonicWall NSv as detailed enough for my needs.

I would describe the ease of management and configuration for SonicWall NSv as very useful, making it simple to create a policy in a single dashboard, which is easy to configure and maintain.

The security capabilities of SonicWall NSv compared to other firewall solutions I have used are moderate because deep inspection is required to prevent the URLs, making it very difficult to secure those.

My advice to others looking into using SonicWall NSv is that it is cost-effective. You can purchase it easily and maintain the firewall without issues.

I have rated this review 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Dec 3, 2025
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Tanaka Benson Mujanja - PeerSpot reviewer
DevOps Support Engineer at Bluegrass
Real User
Top 20
Nov 24, 2025
Support has responded promptly and the interface has helped streamline VPN and user management tasks
Pros and Cons
  • "The user-friendly interface of SonicWall NSv makes it easy for me to accomplish whatever tasks I am given due to the proper arrangement of words and the way it is designed."
  • "I have not really seen a return on investment."

What is our primary use case?

My main use case for SonicWall NSv is to provision users, VPN credentials, and add users on the VPN.

I also update the firmware, the SSL when it expires, and perform other internal updates within SonicWall NSv.

A specific example of a task I recently completed with SonicWall NSv includes updating the firmware, adding a new employee, resetting the password, and checking for any new firmware updates.

What is most valuable?

The best features SonicWall NSv offers include the user interface itself, which is quite friendly to understand and perform tasks, and the support. Whenever I am stuck, it is easy to reach out to the support team.

The user-friendly interface of SonicWall NSv makes it easy for me to accomplish whatever tasks I am given due to the proper arrangement of words and the way it is designed. SonicWall NSv has positively impacted my organization by helping us access our whitelisted web apps since we manage web apps while ensuring proper standards to prevent any information leaks. Our VPN has made a huge impact on the organization, and the support team responds quickly to my queries whenever I get stuck on the platform.

What needs improvement?

As far as SonicWall NSv improvements go, I cannot really say there is much needed. I think it is on the right path, and I am impressed with its support. I am fully satisfied with the designs and services.

For how long have I used the solution?

I have been using SonicWall NSv for five months since I joined Bluegrass.

What do I think about the stability of the solution?

Regarding security, we have not had any issues since we have been using SonicWall NSv, and everything is usually up to date. We have not experienced any incidents where there was any disappointment. SonicWall NSv is stable.

What do I think about the scalability of the solution?

I cannot really say how SonicWall NSv's scalability is because I have not gauged that.

How are customer service and support?

SonicWall NSv's customer support is perfect. Whenever I am stuck, I receive assistance at the same time, and I receive email responses within the day. I would rate the customer support an eight.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use any different solution prior to SonicWall NSv.

What was our ROI?

I have not really seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing are all managed by the admin. Since we have been using it for years, it makes it a bit more affordable.

Which other solutions did I evaluate?

We did not evaluate other options before choosing SonicWall NSv, as the management had already decided that they needed SonicWall NSv as their source of VPN and firewall.

What other advice do I have?

My advice to others looking into using SonicWall NSv is that I am impressed with their services. I would rate this product an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 24, 2025
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Buyer's Guide
SonicWall NSv
May 2026
Learn what your peers think about SonicWall NSv. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
Deljin Davis - PeerSpot reviewer
HPC engineer at a manufacturing company with 201-500 employees
Real User
Top 5
Nov 21, 2025
Configuration has become faster and management is more efficient across our network switches
Pros and Cons
  • "Since using SonicWall NSv, it has positively impacted our organization by making the switches seem to be more efficient as we have changed to layer three networks in our network."
  • "SonicWall NSv can be improved due to the lack of proper documentation, because even though there are a lot of documentation available, there are particular use cases that are not included."

What is our primary use case?

My main use case for SonicWall NSv is that we are using it for our network switches, utilizing the Sonic switches and SonicOS for configuring all the switches in our networking.

A quick specific example of how I use SonicWall NSv with my network switches is that we use it for configuring our network, setting up the infrastructure, and configuring the switches.

How has it helped my organization?

Since using SonicWall NSv, it has positively impacted our organization by making the switches seem to be more efficient as we have changed to layer three networks in our network.

When I say it's more efficient, I mean the management is easier when compared to other switches.

The management process is smoother and less time-consuming now, and we have used Zabbix for monitoring, so it's smoother.

What is most valuable?

The best features that SonicWall NSv offers in my experience are the CLI that it provides, which I find really useful, and I consider it one of the best compared to OS10 switches because it's much more responsive.

What makes the CLI so useful or responsive for me is that it totally seems to mirror OS10 switches; it's much more efficient and fast.

What needs improvement?

SonicWall NSv can be improved due to the lack of proper documentation, because even though there are a lot of documentation available, there are particular use cases that are not included. For example, when we are configuring a network in the ring structure instead of the tree structure, there is less documentation regarding how to implement that.

For how long have I used the solution?

I have been using SonicWall NSv for over the last two years for our network switches.

What do I think about the stability of the solution?

SonicWall NSv is stable.

What do I think about the scalability of the solution?

I am not sure about SonicWall NSv's scalability.

How are customer service and support?

The customer support is really nice, and we have interacted with them.

I would rate the customer support a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used OS10 network switches, but now we switched to SonicOS.

How was the initial setup?

My experience with pricing, setup cost, and licensing is that it's okay.

What was our ROI?

I have not seen any return on investment; there are no metrics at all.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that it's okay.

Which other solutions did I evaluate?

Before choosing SonicWall NSv, we evaluated Cisco and OS10 again, but that is when we finally decided to go with Sonic.

What other advice do I have?

My advice to others looking into using SonicWall NSv is that I can actually refer them to it. I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 21, 2025
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reviewer2783679 - PeerSpot reviewer
Technical Manager, Security & Communication Focal at a tech vendor with 10,001+ employees
Real User
Top 20
Dec 2, 2025
Cloud firewall has unified hybrid access and has reduced operational effort across sites
Pros and Cons
  • "I have seen a return on investment with SonicWall NSv, as I have saved money by saving time and needing fewer employees due to the ease of use, allowing us to manage our resources better."

    What is our primary use case?

    My main use case for SonicWall NSv is to secure cloud, such as using it for threat prevention, IPS, anti-malware, and VPN.

    I use SonicWall NSv for threat prevention and VPN in my environment by managing different zones depending on what we're serving, which is practical because it's all software-based. We have been successful using and managing the environment.

    I generally use SonicWall NSv as a firewall, so anything that is needed as a firewall is handled well.

    What is most valuable?

    The best features SonicWall NSv offers mainly include site-to-site VPN and segmentation, which are especially helpful in our hybrid cloud environment.

    Segmentation is helpful because you are able to have people working in the same department, even though they are geographically dispersed, and they all will have the same access and user privileges. This allows us to reduce traffic, for example, for broadcasting on the network, and helps in bringing the team together, even though they are geographically dispersed.

    SonicWall NSv has positively impacted my organization by allowing us to secure and manage the network in a secure fashion and providing easy access. This is helpful as it doesn't require somebody to be senior to perform small tasks.

    A specific outcome that shows how SonicWall NSv helped my organization is that for any change in configuration, we need to make changes on the firewall. Using SonicWall NSv has been beneficial because of the ease of use and maintaining system security, making it business as usual.

    What needs improvement?

    SonicWall NSv can be improved by incorporating AI to help with configuration, propose scenarios, and check the changes before deployment, which would be helpful.

    For how long have I used the solution?

    I have been using SonicWall NSv for three years.

    What do I think about the stability of the solution?

    SonicWall NSv is stable.

    What do I think about the scalability of the solution?

    SonicWall NSv's scalability is good, as we can expand it to cover our network, making it suitable for the future as well.

    How are customer service and support?

    Customer support for SonicWall NSv is good.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution. We used to use a regular firewall, but now with SonicWall NSv, this has been helpful.

    What was our ROI?

    I have seen a return on investment with SonicWall NSv, as I have saved money by saving time and needing fewer employees due to the ease of use, allowing us to manage our resources better.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for SonicWall NSv is favorable.

    Which other solutions did I evaluate?

    Before choosing SonicWall NSv, we evaluated other options and used to have the physical SonicWall, the regular SonicWall where you purchase the device.

    What other advice do I have?

    My advice to others looking into using SonicWall NSv is that if they are using regular firewalls, this will be a game-changer, but there are also other NGFW options. The ROI is good, so that's the main thing, as the ratio between technical and financial benefits is favorable, and you can save money using it. I would rate this product 9 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Dec 2, 2025
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    Managed Services Engineer at a tech services company with 201-500 employees
    MSP
    Top 20
    Nov 24, 2025
    Improves secure remote access and boosts client productivity around the clock
    Pros and Cons
    • "SonicWall NSv has positively impacted my organization by allowing our customers to access data 24 hours, seven days a week, making it a wonderful feature for business continuity for our customers."
    • "SonicWall NSv can be improved by maintaining its security with up-to-date patches and ensuring it has the latest updates to secure the device."

    What is our primary use case?

    My main use case for SonicWall NSv is configuring SSL VPN accounts and setting up remote access for VPNs.

    As a specific example of how I use SonicWall NSv for VPNs or remote access, I download NetExtender for the client, then go into SonicWall and set up a user account using the WAN address for the login. I set up a username and password, and document the domain, configuring that on their NetExtender on the client side and logging them into SonicWall so they have access to the company shared drives.

    What is most valuable?

    One of the best features SonicWall NSv offers is the LDAP feature, where you can use the Active Directory account to use the NetExtender client-side login that integrates with Active Directory.

    The LDAP integration with Active Directory has made my workflow much more efficient and easier to configure the VPNs, allowing me to set up for the user and log them into SonicWall.

    SonicWall NSv has positively impacted my organization by allowing our customers to access data 24 hours, seven days a week, making it a wonderful feature for business continuity for our customers.

    Since implementing SonicWall NSv, I have noticed increased productivity, allowing users to access secure data in the network through a VPN, a virtual private tunnel, enabling them to work from home.

    What needs improvement?

    SonicWall NSv can be improved by maintaining its security with up-to-date patches and ensuring it has the latest updates to secure the device.

    For how long have I used the solution?

    I have been using SonicWall NSv for five years.

    What do I think about the stability of the solution?

    SonicWall NSv is very stable.

    What do I think about the scalability of the solution?

    Its scalability is excellent, and there is no downtime for the customer when they are accessing their remote data, allowing them access to confidential data within the company using the SSL VPN.

    How are customer service and support?

    Customer support is excellent, and every time I have had to call with any issues, they have been resolved right away.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have always used SonicWall, so I did not previously use a different solution before SonicWall NSv.

    How was the initial setup?

    I use my.sonicwall.com to license all the devices, and then I deploy the devices on-premises.

    What was our ROI?

    I have seen a return on investment with SonicWall NSv as it allows customers to constantly have access to their secure data, making it very efficient for our customers.

    What's my experience with pricing, setup cost, and licensing?

    NA

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing SonicWall NSv, as it was the product of choice when I joined the company.

    What other advice do I have?

    My advice for others looking into using SonicWall NSv is to make sure the firmware is always up to date on the device so that there is no downtime.

    SonicWall NSv is a secure product, and the business continuity it provides saves money for the customer. I gave this product a rating of 10 out of 10.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Nov 24, 2025
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    Alan O'Kelly - PeerSpot reviewer
    Manager, Business Operations & Senior Project Manager at a construction company with 5,001-10,000 employees
    Real User
    Top 20
    Dec 3, 2025
    User management has improved security and visibility but support still needs refinement
    Pros and Cons
    • "SonicWall NSv has positively impacted my organization by allowing us to scale growth without having to constantly reinvent our processes."

      What is our primary use case?

      My main use case for SonicWall NSv is user management and protection.

      I use SonicWall NSv for adding users to our network and ensuring that security.

      What is most valuable?

      The best features SonicWall NSv offers are its user-friendliness and ease of access.

      SonicWall NSv is user-friendly and easy to access due to how it is generally set up.

      SonicWall NSv has positively impacted my organization by allowing us to scale growth without having to constantly reinvent our processes.

      SonicWall NSv has helped us scale growth and avoid reinventing processes by providing us with latency visibility, showing us how many people we can add and how we can scale through that capacity.

      What needs improvement?

      I do not have anything that comes to mind regarding how SonicWall NSv can be improved.

      For how long have I used the solution?

      I have been using SonicWall NSv for probably the last six months to a year, and I have used similar solutions in different companies throughout my career.

      What do I think about the stability of the solution?

      SonicWall NSv is stable.

      What do I think about the scalability of the solution?

      SonicWall NSv's scalability is scalable and very easy.

      How are customer service and support?

      The customer support for SonicWall NSv is good.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We switched between a couple of products before SonicWall NSv, and I was always more satisfied with SonicWall NSv.

      Which other solutions did I evaluate?

      I evaluated other options before choosing SonicWall NSv.

      What other advice do I have?

      I would advise others looking into using SonicWall NSv to use it as it is helpful and helps businesses do what they need to do while giving them the protection that they need.

      I would rate this product a 7 out of 10.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Dec 3, 2025
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      reviewer2782254 - PeerSpot reviewer
      Global System Support Specialist at a tech vendor with 5,001-10,000 employees
      Real User
      Top 20
      Nov 25, 2025
      Faced challenges with global support reachability but have achieved strong network protection and efficient VPN connections
      Pros and Cons
      • "SonicWall NSv has positively impacted my organization by regenerating the network infrastructure, making it more efficient and useful for all of the company's site-to-site VPNs."
      • "The customer support for SonicWall NSv is not very reachable or speedy, but we can solve issues."

      What is our primary use case?

      My main use case for SonicWall NSv was with the other models of the next-generation firewall of SonicWall. SonicWall NSv was primarily used for intrusion prevention and security, with security being my best aim.

      How has it helped my organization?

      SonicWall NSv has positively impacted my organization by regenerating the network infrastructure, making it more efficient and useful for all of the company's site-to-site VPNs. I had an SD-WAN project that I couldn't complete previously.

      SonicWall NSv made my network infrastructure more efficient, especially focusing on downtime as my red line. I used it specifically for that purpose, and there was no downtime while I was using it.

      What is most valuable?

      The best features SonicWall NSv offers in my experience include secure remote access and cloud secure connect. These features help me in my day-to-day work and my organization overall because I can monitor and check on things.

      SonicWall NSv stands out to me as user-friendly, and the zero-day vulnerabilities protection is more efficient than other solutions. The performance and firewall performance are very good, with throughput values that are more efficient, and it is a manageable firewall.

      What needs improvement?

      SonicWall NSv may need improvement in integrating with access points more. The interface of SonicWall NSv is useful and monitoring is useful, but I think support and global support need to be improved.

      For how long have I used the solution?

      I used SonicWall NSv deeply approximately four or five years ago, but I am not currently using it. However, I have experience with that firewall.

      What do I think about the stability of the solution?

      SonicWall NSv appears to be stable.

      What do I think about the scalability of the solution?

      SonicWall NSv's scalability is exactly as expected.

      How are customer service and support?

      The customer support for SonicWall NSv is not very reachable or speedy, but we can solve issues. I would rate the customer support of SonicWall NSv seven out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I used WatchGuard before SonicWall NSv because the security and monitoring is more efficient with SonicWall NSv.

      What was our ROI?

      I have not seen a return on investment with SonicWall NSv yet.

      What's my experience with pricing, setup cost, and licensing?

      My experience with SonicWall NSv's pricing, setup cost, and licensing reveals that the first buying cost is cheap, but the licensing cost is expensive.

      Which other solutions did I evaluate?

      I can try Sophos and Fortinet regarding my main use case with SonicWall NSv, and I can say that it compares well to other solutions I tried. I evaluated other options before choosing SonicWall NSv, specifically Sophos, but I chose SonicWall NSv because Sophos is not a global product.

      What other advice do I have?

      SonicWall NSv helped me achieve better security because the next-generation firewall of SonicWall is more efficient for security, VPN connections, site-to-site or peer-to-peer connections. The MAC filtering is better, and the filtering of the addresses is more efficient than before I used other solutions. If you need security and more utility for VPN, you can use SonicWall NSv. I would rate this solution nine out of ten overall.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Nov 25, 2025
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      Owner at IT CARE
      Real User
      Top 5
      May 19, 2025
      Provides strong security with potential for detailed reporting improvements
      Pros and Cons
      • "We are very impressed with it."
      • "Currently, we are getting challenges with user-wise reports and other reporting details. At present, they do not provide detailed reports compared to other products."

      What is our primary use case?

      Within our organization's cloud security setup, SonicWall NSv is used repeatedly, and they are not encountering many challenges to deploy it.

      It is used for security, specifically as a firewall.

      What is most valuable?

      The features of SonicWall NSv that are most effective in enhancing the network include the Application Firewall, which provides enhanced security to the client.

      SonicWall NSv handles network threats effectively, and I have noticed improvements with new advanced features such as sandboxing; we are very impressed with it.

      The sandboxing feature is very interesting, and we are looking forward to developments in AI-driven security initiatives.

      What needs improvement?

      Currently, we are getting challenges with user-wise reports and other reporting details. At present, they do not provide detailed reports compared to other products.

      For how long have I used the solution?

      My overall experience with SonicWall NSv has been since 2008 or 2009.

      What was my experience with deployment of the solution?

      It takes no more than a few hours to deploy, as we have local support here, so we do not have to log any cases for other challenges.

      What do I think about the stability of the solution?

      I have a very confident feeling about its stability.

      It rates around eight to nine in terms of stability, and it is quite good.

      What do I think about the scalability of the solution?

      I do not need much support in SonicWall NSv for scalability.

      It is a scalable product.

      On a scale from 1 to 10, I would rate its scalability as eight to nine.

      How are customer service and support?

      I would rate the responsiveness of the technical support from SonicWall as 9 to 10.

      How would you rate customer service and support?

      Positive

      What about the implementation team?

      There are two support engineers involved in the installation as of now.

      What's my experience with pricing, setup cost, and licensing?

      I am somewhat satisfied with the price for SonicWall NSv, rating it as eight because, compared to other products, the price is a little bit higher.

      The pricing could be improved, and there are extra expenses. For instance, the Global VPN will be chargeable in our product, unlike Fortinet or Sophos, where it is free—this is a major difference.

      What other advice do I have?

      I would definitely recommend SonicWall NSv to other organizations for obvious reasons.

      My overall rating for SonicWall NSv is nine.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
      PeerSpot user
      reviewer2092029 - PeerSpot reviewer
      CEO at a recruiting/HR firm with 11-50 employees
      Real User
      Top 20
      Jan 26, 2025
      Bandwidth allocation empowers high-end users and offers good threat management
      Pros and Cons
      • "SonicWall excelled in threat management, evident in how users handled it effectively."
      • "I would rate the overall product a nine out of ten."
      • "The engine provided initially was quite heavy, creating a trade-off between software and hardware-based threat management."

      What is our primary use case?

      The solution is predominantly for gateway-level protection. There are multiple filters now. In the past, these devices were used for extensive filtering regarding phishing, security, and data protection. Back then, there were numerous challenges. I headed IT operations for a B2B marketplace company, where data was the lifeline. We actively monitored logs to detect threats. Things have improved significantly as much protection now happens from the cloud.

      What is most valuable?

      Predominantly, we utilized two or three features. One significant aspect was the allocation of bandwidth. Not every user had the same privileges, so high-end users required better bandwidth. We worked on infrastructure where bandwidth was an issue, necessitating allocation. 

      Additionally, SonicWall excelled in threat management, evident in how users handled it effectively.

      What needs improvement?

      The engine provided initially was quite heavy, creating a trade-off between software and hardware-based threat management. A component was installed on every device, consuming substantial memory. When the software was downloaded, optimal hardware utilization was lacking, making hardware upgrades inevitable. Issues like these were tied to the engine size. However, significant improvements and threading have made the solution more convenient, moving from a bulky application.

      For how long have I used the solution?

      I have known SonicWall for approximately 14 years.

      What do I think about the stability of the solution?

      There were challenges with the coexistence of other applications, especially in a Microsoft environment. UTM devices, being closed boxes, posed management issues. Understanding and handling these devices onsite was limited, requiring external support.

      What do I think about the scalability of the solution?

      With the transition to cloud, scalability became immediate. Earlier, on-prem setups had scalability constraints due to hardware and bandwidth bottlenecks. Nonetheless, the product is robust, eliminating major scalability concerns.

      How are customer service and support?

      I have been fortunate to work with a solution specialist company that consistently provided tech support. They ensured smooth operation without significant issues.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We previously utilized Microsoft solutions.

      What about the implementation team?

      Two network engineers from my IT team handled the initial setup.

      What was our ROI?

      We considered it similar to insurance. Failures allowed us to understand the safety net it provided. Investment was challenging but strategic, given its advantages like 30% depreciation in the Indian ecosystem by the third year. Cloud enhancements have amplified the value for money.

      What other advice do I have?

      For mid-sized to large organizations, SonicWall is the right fit. However, smaller organizations may not find it suitable. 

      I would rate the overall product a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Sileesh Sivadasan - PeerSpot reviewer
      Director at Infosec Infra
      Reseller
      Top 10
      Jan 22, 2025
      Helps small businesses expand branches more easily
      Pros and Cons
      • "For my small NFB banking services, when they are expanding their branches, I could incorporate a little bit easier."
      • "Out of ten, I would rate the solution at an eight."
      • "The price is a significant factor."
      • "The price is a significant factor. Mostly in India, the customer service has many hurdles to get real support."

      What is our primary use case?

      I have some small and medium businesses. I do not use this for enterprise.

      What is most valuable?

      I have a variety of customers, such as NSv, non-financial banking enterprises, banking, small bank credit unions, and all those types of businesses. My customer base is different, so I cannot really specify which feature is best. It depends upon the customer. For example, for my small NFB banking services, when they are expanding their branches, I could incorporate a little bit easier.

      What needs improvement?

      The price is a significant factor.

      Mostly in India, the customer service has many hurdles to get real support. If I want to talk to a customer executive, they ask many trivial questions. Even if I explain that I am asking for a Dell partner, they still ask specific questions, and they will explain many unnecessary questions.

      For how long have I used the solution?

      I have used the solution since it was acquired after it was acquired by Dell.

      What do I think about the scalability of the solution?

      Mostly, I deal with this solution. I do not directly deal with SonicWall. The space is really low, maybe less than 10%.

      What other advice do I have?

      Out of ten, I would rate the solution at an eight.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
      PeerSpot user
      Buyer's Guide
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      Updated: May 2026
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      Buyer's Guide
      Download our free SonicWall NSv Report and get advice and tips from experienced pros sharing their opinions.