Try our new research platform with insights from 80,000+ expert users
reviewer952863 - PeerSpot reviewer
Application Manager at a insurance company with 10,001+ employees
User
It has the possibility to connect multiple tasks in a workflow across domains and operating systems

What is our primary use case?

Centralized scheduling and file transfers running on a couple of hundred agents (Windows/Unix/Linux).

How has it helped my organization?

  • We migrated multiple scheduling applications to UAC for less costs and more efficient management.
  • Scripting is also centralized in one library.
  • UAC has a lot of scheduling options for various tasks.

What is most valuable?

  • The possibility to connect multiple tasks in a workflow across domains and operating systems.
  • Also the UDM file transfers and the possibilities which can be achieved with UDM scripting.
  • The GUI is also easy to operate and does not need installation since it is web-based.

What needs improvement?

  • Virtual resource priorities could be better.
  • Maybe in the future, the use of queues.
  • Promoting objects to multiple environments at once.
Buyer's Guide
Stonebranch
April 2025
Learn what your peers think about Stonebranch. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability of UAC is good. When problems do arise, they can be quickly solved most times, so downtime is minimal. We are running a high-availability environment.

What do I think about the scalability of the solution?

Its processes are easily scalable.

How are customer service and support?

Throughout the years we have been working with UAC, the experience we have had with support has been very good. Technical know-how is great and also second line support is very helpful.

Which solution did I use previously and why did I switch?

We used: 

  • IBM Tivoli Workload Scheduler
  • Redwood CPS for scheduling SAP tasks
  • Redwood Cronacle
  • Opalis, also
  • AT scheduling on Windows, and
  • Crontab scheduling. 

We switched to UAC because we did not want all the other schedulers and corresponding teams. It is also more cost-efficient.

How was the initial setup?

Since we do have many security rules in our company, we needed to use some external scripting for setting permissions, etc. Without these, installing is a breeze.

What about the implementation team?

We hired an external business consultant who helped us with the installation. Also had a small vendor team (one person) to help us migrate one scheduling application to UAC.

What was our ROI?

No clue.

What's my experience with pricing, setup cost, and licensing?

Choose an enterprise license to have unlimited agents, tasks, etc.

Which other solutions did I evaluate?

We did look at UC4 (Automic Software), but after evaluation, UAC had more to offer.

What other advice do I have?

No additional comments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kay Lützel - PeerSpot reviewer
System Engineer at Fiducia & GAD IT
User
It is really stable and just needs minimal maintenance

What is our primary use case?

Using Universal Agent as a distributed agent (like extended agents), managed with IBM Workload Scheduler for z/OS.

How has it helped my organization?

It runs unbelievably good because when we installed it, it ran perfectly. It is really stable and just needs minimal maintenance.

What is most valuable?

  • Runs without problems 
  • The joblog (STDERR, STDOUT) is spooled online to z/OS, so it is easy for the z/OS user to manage a distributed job.

What needs improvement?

  • Run in Unix and Windows environments

Additional features:

  • Migration tool for encrypted username/password to use the new Keystore feature
  • UDM third-party file transfer
  • Enable proxy certificates for IBM System SSL.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Stonebranch
April 2025
Learn what your peers think about Stonebranch. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
it_user958341 - PeerSpot reviewer
Manager of Scheduling at a financial services firm with 10,001+ employees
Real User
The bundling promotion feature will greatly save time and improve implementation

What is our primary use case?

We are currently converting a segment of our distributed batch scheduling requirements from another vendor. The new model will give each application the ability to build, maintain and monitor their own batch flows.

How has it helped my organization?

This product will allow us a safer HA environment both in production as well as development /preproduction.

What is most valuable?

The bundling promotion feature will greatly save time and improve implementation by reducing the manual intervention required to move workflows from our test/staging environment.

What needs improvement?

  • The API's need to fully meet the capabilities of the user interface.
  • Better support of workload balancers (F5).

For how long have I used the solution?

Trial/evaluations only.

Which solution did I use previously and why did I switch?

We had a number of schedulers over the years, leading the conversion discussion is usually surrounding vendor support as well as reliability issues.

Which other solutions did I evaluate?

We evaluated seven products and brought in three for proof of concept.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer958344 - PeerSpot reviewer
Works at a computer software company with 5,001-10,000 employees
User
The easy-to-use interface gives access to the shell environment of the target system

What is our primary use case?

Universal Agent is used as a distributed scheduling agent with IBM Workload Scheduler for z/OS. It's used in different environments (development, production) for scheduling jobs on open systems.

How has it helped my organization?

Universal Agent and its infrastructure make it very easy to schedule jobs on every system using one scheduler.

What is most valuable?

  • Universal Agent runs very stable and just needs very less maintenance. 
  • The easy-to-use interface gives access to the shell environment of the target system.

What needs improvement?

  • A migration tool for encrypted username/password to use the new keystore feature.
  • Enabling proxy certificates for IBM's System SSL would be great.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It runs very stable.

What do I think about the scalability of the solution?

It is easy to scale the environment by adding new clients to the server pool. However, you have to do some manual work.

How is customer service and technical support?

In most cases, the customer service replies in less than one working day.

How was the initial setup?

Setting it up for your environment and security concepts needs advanced knowledge about the basics.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer951501 - PeerSpot reviewer
Works at a computer software company with 5,001-10,000 employees
Real User
Provided us with a central overview of our Linux and Windows agents and the ability to monitor the exact software-versions of the installed agents.

What is our primary use case?

Scheduling Linux and Windows tasks from a 3rd party scheduler running on IBM z System. Integrating mainframe workload with distributed ones.

How has it helped my organization?

Provided us with a central overview of our Linux and Windows agents and the ability to monitor the exact software-versions of the installed agents.

What is most valuable?

Agent overview with clustering, monitoring and filtering the different operating systems and/or software versions.

What needs improvement?

Dealing with customer requirements and enhancements. The process now is a little bit non-transparent. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is very stable. When problems occurred, they were due to the environment and not the product itself.

What do I think about the scalability of the solution?

Can be scaled.

How is customer service and technical support?

Customer service and technical support are very good and have quick reaction times. 

How was the initial setup?

Initial setup is straightforward but finding the optimal settings is not always trivial.

Which other solutions did I evaluate?

IBM zCentric

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer948108 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
My team uses UAC to create workflows based on business requirements, creating patching campaigns and provide support.

What is our primary use case?

We use UAC on a daily basis to serve our internal customers. My team uses UAC to create workflows based on business requirements, creating patching campaigns and provide support. 

How has it helped my organization?

It provides good automation capabilities, our company decided that UAC will be a group standard. It provides great value to our business. 

What is most valuable?

From a Product Owner perspective, I can say that for me, the most valuable features are: web interface, business services allowing to segregate users, reporting capabilities. 

What needs improvement?

In my opinion, training materials and FAQ/support should be improved. For people who start using UAC in a DevOps model, it's hard to understand configuration and how UAC works, how to create workflows, etc. More online classes or tutorials. 

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Yes, it happens from time to time that UAC is not available, we work with the Stonebranch support team when it happens, it's not 100% bulletproof. 

How are customer service and technical support?

Good, but response time should be improved. We had to chase the support team several times after P1 to get RCA.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I wasn't part of the team when setup was done.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Radomir P. - PeerSpot reviewer
Radomir P.Senior DevOps Engineer at ING
Real User

affirmative about challenges which should be picked up to improve the support and user experience.

reviewer948102 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
Most valuable option is creating tasks and triggering them on scheduled time.

What is our primary use case?

We are scheduling applications and tasks for our internal customers.

How has it helped my organization?

My peers are often contacting the Stonebranch Universal Automation Center to get some help and they often get necessary feedback.

What is most valuable?

Most valuable option is creating tasks and triggering them on scheduled time. It is so helpful that tasks can be added to Workflows and many dependencies can be created between those tasks. 

What needs improvement?

In my opinion, scheduler sometimes is getting turned off due to causes that Opswise was not predicted.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Sometimes it fails.

Which solution did I use previously and why did I switch?

No, I did not use any other schedulers. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer948099 - PeerSpot reviewer
Works at a real estate/law firm with 10,001+ employees
Real User
Has improved our organization by exposing many dependencies between our batch jobs that would not be visible before.

What is our primary use case?

Automate batch processing jobs that used to run on cron and had very ambiguous logging. It really helped us automated many manual jobs as well that were time-consuming and tedious.

How has it helped my organization?

UAC has improved our organization by exposing many dependencies between our batch jobs that would not be visible before. This helped us improve our job scheduling by managing dependencies and better scheduling of jobs.

What is most valuable?

Workflow editor and the ability to visually see how a particular job or set or jobs will run together, when and under what conditions. 

What needs improvement?

REST API can be improved by exposing more information about running instances. For example, the failed error message of a Stored procedure task cannot be seen through the API. Other features that would be helpful is to dynamically insert new tasks to be run at run time when certain conditions are met. Currently, that's possible with a web service task but only one task can be inserted at a time for one instance which is limiting possibilities.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

We always get great service and support from all of the staff. Lisa has been one of the main contacts and helpful support representatives that has helped us through the years. Thank you Lisa!

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not part of the initial setup of the system so I'm unfamiliar.

Which other solutions did I evaluate?

I was not part of the decision process of picking a solution.

What other advice do I have?

Keep up the great work and awesome support!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Stonebranch Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Product Categories
Workload Automation
Buyer's Guide
Download our free Stonebranch Report and get advice and tips from experienced pros sharing their opinions.