We find the predictive analytics to be the most valuable feature. We are using this a lot with CA Workload Automation iDASH and it is really making a difference for everyone involved.
Technical Specialist - APS with 501-1,000 employees
We use the predictive analytics with CA Workload Automation iDASH. It's a complex solution but we haven’t run into issues yet.
What is most valuable?
How has it helped my organization?
I wouldn't say that it's improved the way we function, but that doesn’t mean it won’t and we really feel that so far it’s working well.
What needs improvement?
It's a complex solution, but we haven’t run into issues yet. I have heard of issues from others, but we haven’t seen them. Then again, we are not yet using cross-instance job dependencies in Workload Automation, so we're not sure whether there may be an issue there.
What do I think about the stability of the solution?
It seems stable enough at this stage, but we haven’t unleashed it fully yet. It seems like it will do well.
Buyer's Guide
SYSVIEW Performance Intelligence
April 2025

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What do I think about the scalability of the solution?
It is totally scalable. If it wasn’t, we wouldn’t use it. Scalability is an essential requirement.
How are customer service and support?
Technical support is knowledgeable and has improved greatly over the years as previously it wasn’t great. When we open even low-priority cases, they respond quickly.
Which solution did I use previously and why did I switch?
We originally wanted to use JAWS, but we figured eventually that we would go with CA because of what they had to offer.
How was the initial setup?
Initial setup was complex.
Which other solutions did I evaluate?
We compared it with JAWS. We chose CA because it just had everything we needed.
What other advice do I have?
Have a good service contract. We can call on their engineers to come as we paid for a certain amount of time and you need someone to show you.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Software Engineer at Automatic Data Processing, Inc.
It is easy to navigate through and has a lot of features and functions
What is our primary use case?
SYSVIEW has numerous uses. There are so many different things:
- CICS transactions
- CPU utilizations
- TSO users.
How has it helped my organization?
It performs exactly as we have it customized. We have never had a problem with it. It is always well-maintained and it does everything we ask for it to do.
It is easy to navigate through. It has a lot of features and functions to it, so people can do their jobs.
What do I think about the stability of the solution?
I never had a problem with it whatsoever. It is 100% always up.
What do I think about the scalability of the solution?
I have never had a problem with it.
How is customer service and technical support?
Same as always with CA. They are on top of things. I have never had an issue.
How was the initial setup?
It was straightforward. There is really no additional customization from one version to the next. It is really easy. It is not a very difficult product to install and customize.
What about the implementation team?
I do the installation and the customization of it. I also maintain it and keep it up-to-date.
What other advice do I have?
SYSVIEW has everything you need.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
SYSVIEW Performance Intelligence
April 2025

Learn what your peers think about SYSVIEW Performance Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
Programmer Analyst at a financial services firm with 1,001-5,000 employees
It lets us see what’s running, what conflict we have, and where we don’t have to bother. It is a complex system, as every view has a different setting panel. Once you get a grasp of it, it gets easier
Valuable Features
A lot of what I use it for is compiling and debugging, and I think it’s beautiful. It lets me know what went wrong with jobs that I've run for testing.
Improvements to My Organization
Using SYSVIEW means we have to bug our tech support a lot less. It lets us see what’s running, what conflict we have in jobs, and where we don’t have to bother.
Room for Improvement
Any functionality that I thought it could improve on is in the most recent release. It is a complex system, though, as every view has a different setting panel. This can be overwhelming for someone coming in, but once you get a grasp of it, it gets easier.
Deployment Issues
We've had no issues with deployment.
Stability Issues
We have never had any trouble with stability.
Scalability Issues
We've had no trouble with scalability.
Customer Service and Technical Support
Technical support has been very helpful. But the community of users has been particularly helful. Someone even helped me ASAP, which was huge.
Initial Setup
The initial setup was complex, as this is a complex system. Each view has its own settings panel, which can be overwhelming.
Other Advice
You should have at least have one person who is up to date with the current release. This can help a lot with setting up the solution and implementation. I also recommend to work hard on becoming familiar with this product, as it is complicated at times.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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