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it_user146115 - PeerSpot reviewer
National Integration Lead at a tech services company with 1,001-5,000 employees
Real User
​Great integration tool for complex integration environment - large range of adapters and connection software.​

What is most valuable?

Version 5.13 is stable and well supported but uses proprietary Dev environment

Version 6 moves to open source but is not very stable and not very usable.

How has it helped my organization?

Great integration tool for complex integration environment - large range of adapters and connection software.

What needs improvement?

Version 6 needs more work - stay with 5 unless you have to move.

For how long have I used the solution?

Several years.

Buyer's Guide
TIBCO EBX
June 2025
Learn what your peers think about TIBCO EBX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Replaced SAP PI in some areas - much better and easier to implement.

How was the initial setup?

It takes a while to set up but once installed works well

What's my experience with pricing, setup cost, and licensing?

Has reputation for being expensive - there are cheaper alternatives however don't offer the range of adapters or integration experience that TIBCO has.

What other advice do I have?

TIBCO seems to be emphasizing on analytics and other areas rather than integration which were its roots.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user328815 - PeerSpot reviewer
Senior Technical Architect with 1,001-5,000 employees
Real User
It creates one view for all source systems so we know the availability and status of other features in their various systems, though it changes records too often, creating bigger bundles to load.

What is most valuable?

The real time, and easy integration with in-memory databases like Active Space for better throughput.

How has it helped my organization?

I used it for a couple of clients. The one I can use is what we did with Kohls retail. We created one view of the product for all source systems so we knew the availability and status of other features in their various systems.

What needs improvement?

It creates a bundle of all its related entities and its versions too, so the record changes too many times, it ends up with a bigger bundle to load, and this results in it taking longer to update/view.

For how long have I used the solution?

I used various versions of product from 7.9 to 8.3 for almost 3 years. I used it in conjunction with Tibco Active Space.

What do I think about the stability of the solution?

The product is stable, but it depends on the app server.

How are customer service and technical support?

The customer service is good, we get all levels of expertise on it.

Which solution did I use previously and why did I switch?

I previously used Teradata MDM, and by comparing that I found it better. Currently I am using Informatica MDM, which I found have great features along with a strong ETL tool for integration.

How was the initial setup?

The initial set up is pretty straightforward, but customization may take time depending on the complexity of your setup.

What about the implementation team?

I have done implementations for a product teams professional service group. If you have a good level of support from Tibco, then you will have a better turnaround for your problems.

What's my experience with pricing, setup cost, and licensing?

I think the pricing of product may be high because it comes with whole set of other tools required for integration. So it will take some time to get the ROI as we implement the solution.

What other advice do I have?

Nowadays there are lot of MDM tools available in market, but I would recommend Tibco MDM if good throughput is required with its integration layer.

Disclosure: My company has a business relationship with this vendor other than being a customer. We're partners. I used to work for TIBCO.
PeerSpot user
Buyer's Guide
TIBCO EBX
June 2025
Learn what your peers think about TIBCO EBX. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer1442247 - PeerSpot reviewer
Business Enabler at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Empowers business users with flexibility in managing tasks efficiently
Pros and Cons
  • "EBX is cost-effective as it is a web-based application."
  • "Marketing could be improved, as EBX wasn't well-presented in Turkey."

What is our primary use case?

I used TIBCO EBX for master data management solutions in Turkey, which desperately needs such tools.

What is most valuable?

EBX is a multi-domain product, which makes it easy to switch between domains like customer, agent, or vendor. It allows business users to handle 60% to 70% of tasks independently with the proper foundational infrastructure. EBX is cost-effective as it is a web-based application. It offers flexibility to manage user rights, making it easy to manage.

What needs improvement?

There was a resource issue, so TIBCO did not prioritize the Turkish market. They lacked patience to create local partners, which was necessary for markets like Turkey. Marketing could be improved, as EBX wasn't well-presented in Turkey.

For how long have I used the solution?

I personally quit TIBCO EBX more than a year ago.

How are customer service and support?

TIBCO's support was satisfactory, centralized, and cost-optimized. They were quite prompt and often responded to consulting questions, which was beneficial.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with other traditional MDM tools like Informatica, which were not capable of sufficient localization. EBX seemed to be a good tool compared to these.

For analytical work, I have worked with BusinessObjects, QlikView, and other traditional MDM solutions like Informatica.

How was the initial setup?

EBX can be implemented in a certain department in six months, however, an enterprise-level implementation might take two years. The duration varies depending on the scope.

What about the implementation team?

I used to manage projects, although I was coming from a sales background, through which I gathered experience about the implementation. The technical guarantor partners left, so it ended my company's journey with TIBCO EBX.

What was our ROI?

With proper KPIs to measure ROI, effects can be noticed even after six months, however, it depends heavily on the size and scope of implementation.

What's my experience with pricing, setup cost, and licensing?

EBX is cost-effective as it is a free web-based application. It allows you to adjust operations easily, thus offering flexibility in managing costs across different operations.

Which other solutions did I evaluate?


What other advice do I have?

I would rate EBX as a nine out of ten. 

Despite its resource allocation issues in Turkey, it is a great tool, being a new generation product with better capabilities than traditional tools.

Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
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Updated: June 2025
Buyer's Guide
Download our free TIBCO EBX Report and get advice and tips from experienced pros sharing their opinions.