No more typing reviews! Try our Samantha, our new voice AI agent.
surajku32 - PeerSpot reviewer
System Administrator at VATSIN Technology Solutions Pvt
Real User
Top 5Leaderboard
May 15, 2026
Secure email filtering has protected critical data and has reduced phishing and virus incidents
Pros and Cons
  • "Trellix Email Security has positively impacted my organization because we previously experienced a data leak due to an email virus, but now we are secure and not experiencing any of these issues, which is beneficial for the company's important data that we can now protect from threats."

    What is our primary use case?

    My main use case for Trellix Email Security is to secure my email environment from phishing and virus attacks.

    Trellix Email Security is used to secure my environment from viruses and phishing because there are numerous attacks in the current scenario. Cyberattacks are unlimited now, so security is the main priority that we must implement.

    What is most valuable?

    The best features Trellix Email Security offers include excellent AI and ML capabilities that detect all phishing attacks and handle security concerns, so we do not have to worry about viruses in email.

    The AI and ML features of Trellix Email Security make a difference in my day-to-day work because we previously had to manually check for viruses and had the fear that a virus could be present. Now the system creates a report identifying phishing emails and all related concerns. We review one report daily, and if it is approved, it will deliver to the user; if it is not approved, then it will be blocked.

    Trellix Email Security has positively impacted my organization because we previously experienced a data leak due to an email virus, but now we are secure and not experiencing any of these issues, which is beneficial for the company's important data that we can now protect from threats.

    What needs improvement?

    I think Trellix Email Security is excellent now and there is no need for improvement; we may see about that in future technology, but currently, according to current technology standards, it is sufficient.

    I do not think there is anything at all, even a small detail, that could be improved or added to make Trellix Email Security even better.

    For how long have I used the solution?

    I have been using Trellix Email Security for the last two years.

    Buyer's Guide
    Trellix Email Security
    July 2026
    Learn what your peers think about Trellix Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
    907,731 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    Trellix Email Security is stable.

    What do I think about the scalability of the solution?

    Its scalability is good.

    How are customer service and support?

    Customer support for Trellix Email Security is very good.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution before Trellix Email Security.

    What was our ROI?

    I have seen a return on investment since using Trellix Email Security, as I have saved money, time, and reduced the number of incidents.

    Which other solutions did I evaluate?

    We did not evaluate other options before choosing Trellix Email Security.

    What other advice do I have?

    I suggest to others that if you want a secure email gateway and to secure your environment from phishing, viruses, and related threats, then you should get Trellix Email Security, as this will save you a lot of time and protect a lot of data. Data security is very important because all the data comes through your mail, so if any virus comes through your mail, all your data could be leaked. Therefore, please secure your email environment first, and then you can proceed to the next step. I have rated this product a 10 out of 10 based on my experience.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 15, 2026
    Flag as inappropriate
    PeerSpot user
    Ben Payne - PeerSpot reviewer
    Senior Infrastructure Engineer at a tech company with 501-1,000 employees
    Real User
    Top 20
    Mar 5, 2026
    Email filtering has reduced spam complaints and provides reliable automated threat protection
    Pros and Cons
    • "For email spam and malware threat prevention, Trellix Email Security just works and I really appreciate the product."
    • "For potential areas of improvement, Trellix can enable proper single sign-on as opposed to a local username and password."

    What is our primary use case?

    My main use case for Trellix Email Security is that it filters out malware and spam from our email. It does a good job and performs better than Exchange at filtering spam and malware.

    What is most valuable?

    The most valuable functions or features in Trellix Email Security are the automation, the rules you can set up to copy other people into incoming emails, and the granularity of configuring policies. The platform's dynamic threat intelligence in email security works well.

    What needs improvement?

    For potential areas of improvement, Trellix can enable proper single sign-on as opposed to a local username and password. I would like to see single sign-on as an additional feature in Trellix Email Security.

    For how long have I used the solution?

    I have been working with Trellix Email Security for four years.

    What do I think about the stability of the solution?

    I would rate the stability of Trellix Email Security as a ten based on my experience in the last four years.

    How are customer service and support?

    I have not needed support, so I cannot score it. I have never contacted Trellix support as it just works.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Trellix Email Security is better than the McAfee mail gateways.

    How was the initial setup?

    The initial setup for Trellix Email Security is simple.

    What about the implementation team?

    We do everything for the setup in-house and have not required integrators or consultants.

    What's my experience with pricing, setup cost, and licensing?

    I would rate the pricing for Trellix Email Security as a five, where one is a high price and ten is reasonable.

    Which other solutions did I evaluate?

    I can compare Trellix Email Security with Mimecast and it is much cheaper than Mimecast. The only other thing I can compare it with is the old McAfee email gateways, and it is much better than those.

    What other advice do I have?

    I do not use Trellix anomaly detection as I am not working with anomaly detection. We do not use encryption features in Trellix Email Security for maintenance, compliance, or anything related to regulations such as GDPR. I do not really use Trellix reports, but one of the things I appreciate about it is that it is a tool that just works. We want it for perimeter mail filtering, and that is what it does. I rarely have to touch it.

    The main benefits that Trellix Email Security provides for me as an end user are good value for money and probably the main benefit is the huge decrease in spam reports from end users.

    For email spam and malware threat prevention, Trellix Email Security just works and I really appreciate the product. I would rate this review with an overall rating of nine.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Mar 5, 2026
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Trellix Email Security
    July 2026
    Learn what your peers think about Trellix Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
    907,731 professionals have used our research since 2012.
    reviewer2837817 - PeerSpot reviewer
    Deputy Manager System Infrastructure Engineer at a non-profit with 201-500 employees
    Real User
    Top 20
    May 18, 2026
    Email protection has blocked phishing campaigns and provides clear insight into user threats
    Pros and Cons
    • "The impact of Trellix Email Security is very good, with reporting showing that above 90% of threats have been blocked monthly, indicating that Trellix Email Security has helped protect us from cyberattacks."
    • "To improve Trellix Email Security, I think the dashboard details could be enhanced."

    What is our primary use case?

    Trellix Email Security's main use case is to protect our users from phishing emails and any type of unknown or spam emails. We are protecting our users from spam emails and unknown links, and we have integrated Trellix Email Security with our emails. We have protected our email security with our endpoint security, which is also Trellix. We are using TI-reputation for our email security system, and it is working fine.

    A specific example of how Trellix Email Security helped protect our users from phishing or spam emails occurred when, on weekends, users received multiple spam emails. Trellix protected us by recognizing the spam links, scanning them with anti-malware engines, and then quarantining the emails for our users. A notification is also sent to users if they know the sender, allowing them to request the admin to release the email. Multiple users requested us to analyze the email sender, and we found that this sender was a spam source using a phishing campaign against our company. Trellix protected us from that spam campaign, and I appreciate this.

    One of our use cases for Trellix Email Security is to protect users from spam emails. If any user accidentally receives a spam email and clicks on a link within the email body, Trellix scans the link with anti-malware and sandboxing. If the link is safe, users will be able to access it. If the link is deemed malicious or unknown, Trellix blocks it for all users.

    How has it helped my organization?

    Trellix Email Security has positively impacted our organization by being a very impactful and powerful tool. It reduces the number of threats that users received before the implementation of Trellix. The threats have significantly decreased, and it helps users analyze standard emails and phishing campaigns. Trellix Email Security provides a very user-friendly environment, which is great.

    The impact of Trellix Email Security is very good. The reporting shows that we have reviewed multiple times, and above 90% of threats have been blocked by Trellix Email Security monthly. This reporting indicates that Trellix Email Security has helped protect us from cyberattacks.

    What is most valuable?

    The best features of Trellix Email Security are the integration, the reputation system, and the administration console. The central control console that we access for email security is the same console we use for our endpoint management and endpoint security features like antivirus. This is a main use case that helps administrators manage operational work, which is why we are using it.

    The integration with Trellix Email Security and the central administration console simplifies our daily work significantly. The dashboard of Trellix Email Security is very good, and the reporting features aid us in analyzing threat events. The graphical representation is clear, which is a key aspect of our use case.

    What needs improvement?

    To improve Trellix Email Security, I think the dashboard details could be enhanced. It would be more efficient if the Trellix team could differentiate between multiple email security engines within our dashboard and integrate threat analysis with the email security engine. This would assist administrators in reviewing and protecting our organization better.

    Almost all features are already in place in Trellix Email Security. Enhancing the reporting administration dashboard could add value.

    For how long have I used the solution?

    I have been using Trellix Email Security for three years.

    What do I think about the stability of the solution?

    Trellix Email Security is stable. We have not experienced any downtime or issues. Since we manage it on-premises, we have not encountered any downtime. Everything is working fine, and the administration of Trellix Email Security is very user-friendly.

    What do I think about the scalability of the solution?

    Trellix Email Security can handle growth as our organization expands. We have invested in multiple cybersecurity solutions, and Trellix Email Security is one of them. Recently, we have expanded our budget on email security and other security tools.

    How are customer service and support?

    The customer support for Trellix Email Security is very efficient and timely responsive.

    Which solution did I use previously and why did I switch?

    Before Trellix Email Security, we used Proofpoint email security.

    What was our ROI?

    We do not rely on a return on investment for Trellix Email Security. Our primary focus is protecting our users from threats and ensuring security. We operate under government regulations, which is why we do not prioritize ROI.

    What's my experience with pricing, setup cost, and licensing?

    The setup cost of Trellix Email Security is almost none, but the licensing is per user, and it has competitive pricing compared to other email security engines such as Trend Micro and Proofpoint.

    What other advice do I have?

    My advice to others looking into using Trellix Email Security is to evaluate and test it against their current solutions. I believe it will prove to be very efficient and enhance their company's security.

    I do not have any additional thoughts about Trellix Email Security as I consider it a recommended product. I would rate this product an 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 18, 2026
    Flag as inappropriate
    PeerSpot user