My use case for TrendAI Vision One is deploying it for an entity within a company. I deployed TrendAI Vision One to protect all kinds of endpoints, including mobiles, machines, mailboxes, and servers.
Consultant at HAUTS-DE-SEINE HABITAT
Centralized protection has improved threat response and simplified endpoint security management
Pros and Cons
- "TrendAI Vision One helps with centralized visibility and protection across multiple layers."
- "To improve TrendAI Vision One to a perfect score, I believe better pricing and more support would be ideal."
What is our primary use case?
What is most valuable?
The best features of TrendAI Vision One that I appreciate include its centralized nature, the Copilot AI agent, its simplicity of use, and the quality of their API.
TrendAI Vision One has helped reduce my time to detect and time to respond to threats by approximately 10%.
What needs improvement?
To improve TrendAI Vision One to a perfect score, I believe better pricing and more support would be ideal.
For how long have I used the solution?
I have been using TrendAI Vision One for one year.
Buyer's Guide
TrendAI Vision One
May 2026
Learn what your peers think about TrendAI Vision One. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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What do I think about the stability of the solution?
I would rate the stability of TrendAI Vision One highly, as there were no bugs. I would give it a 10.
What do I think about the scalability of the solution?
Regarding scalability, TrendAI Vision One is scalable. I would give it an eight.
How are customer service and support?
I rate the technical support an eight.
The coverage for my organization's network is critical. When we have questions, we return to them. When we need something, we return to them, and they were always available.
Which solution did I use previously and why did I switch?
The risk reduced by switching to TrendAI Vision One is similar to other EDR or XDR solutions. It can detect malicious operations and threats, but the exact percentage is difficult to quantify. For the company I was deploying it for, we detected many threats. I would rate the risk reduction as a 10 because the company in question did not have an XDR or EDR solution in place before.
How was the initial setup?
The deployment of TrendAI Vision One is easy; it is just an executable.
It takes almost one day for TrendAI Vision One to appear in the console.
What about the implementation team?
In my organization, we had four specialists working with TrendAI Vision One: myself and three security engineers. I was the project manager.
What was our ROI?
I can estimate the ROI seen from TrendAI Vision One to be approximately 15%.
What's my experience with pricing, setup cost, and licensing?
When it comes to pricing, I find TrendAI Vision One not expensive compared to other products.
Which other solutions did I evaluate?
I compare TrendAI Vision One with other solutions and vendors on the market, and we can see that it is well-placed in Gartner, so it is one of the best products.
What other advice do I have?
TrendAI Vision One helps with centralized visibility and protection across multiple layers.
The visibility and protection provided by TrendAI Vision One allow us to see all the assets in one console, which is beneficial. We can also see all the features in one console, which is equally advantageous.
I did not use the cyber risk exposure management capabilities with TrendAI Vision One, nor did my clients use that for identifying blind spots.
The top security challenges in the industry include handling the decommissioning of old products, specifically a Microsoft product. Additionally, not all features are centralized in one console, which is not ideal for the correlation of investigations.
TrendAI Vision One is deployed as a cloud solution and a SaaS solution.
I used TrendAI Vision One sensors.
I would recommend TrendAI Vision One to other users because it is easy to use and easy to deploy, as these are the most important factors. The importance of having AI built into TrendAI Vision One is significant; I use the AI aspects. When I want to look for a feature, I go to AI. When I want to create, for example, an IOC, I go to AI, and it assists with this.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Jan 14, 2026
Flag as inappropriateSenior Presales Consultant - Security Solutions at a engineering company with 10,001+ employees
Unified security platform has strengthened hybrid protection and improved threat detection speed
Pros and Cons
- "Overall, it is a complete platform that is very much in demand."
- "Regarding the cyber risk exposure management capabilities, we did try to sell it, but there are too many competitors, and frankly speaking, there are other products better in the market."
What is our primary use case?
I am using it as a reseller. I use its platform for consolidated security across hybrid environments, and it is absolutely possible to manage your cloud and on-prem workloads and secure them. That is something which is also one of the main features.
What is most valuable?
The most valuable features I find in TrendAI Vision One are the XDR part, which is something that is very much in use, and the cloud solution for server protection, which is also very much in use. They also integrated email security into it, so that integration is very helpful. Overall, it is a complete platform that is very much in demand.
TrendAI Vision One has absolutely helped my customers consolidate their use of security vendors and reduce silos. As I mentioned, it is a complete platform, allowing you to replace many other technologies with a single platform of TrendAI Vision One.
TrendAI Vision One has definitely helped my customers reduce the time to detect and respond to threats, and this is one of the key features of the solution's detection capability.
Whether it has helped my customers reduce noise from false positives depends upon the configuration. With the passage of time and experience with the solution, it takes time to mature. Once you deploy it, it gets better over two to three months, and the noise gets reduced. That is a normal roadmap when deploying such a solution.
Overall, it has certainly helped them reduce cyber risk in my customers' companies.
The fact that TrendAI Vision One has AI built into its platform is one of the key features; it is super important these days. Without it, I think it will be difficult.
When it comes to functionalities and AI capabilities, I am absolutely satisfied with TrendAI Vision One.
What needs improvement?
There could be improvements in TrendAI Vision One, especially when comparing it with other products in the industry. It competes very solidly, but I would say the cost perspective poses a challenge we normally face. If they can become more competitive cost-wise, that might help both customers and resellers.
For how long have I used the solution?
I have been dealing with TrendAI Vision One for almost two years.
How are customer service and support?
I would rate TrendAI technical support as very decent, with the exception of one or two issues. We never received any major complaints, so I think it is very decent.
How was the initial setup?
The initial setup for TrendAI Vision One is not that difficult. You just need to set up the tenant, and after the tenant is set up, you roll out the agents, which need to coordinate with the centralized server. You just need to ensure that the centralized server is reachable to the tenant, so you can set it up easily within one week.
Which other solutions did I evaluate?
I usually recommend multiple other solutions, such as SentinelOne, which is comparatively cheaper, and then we have Kaspersky. I think Microsoft is also expensive, so these two products compete very well when it comes to cost.
What other advice do I have?
Regarding the cyber risk exposure management capabilities, we did try to sell it, but there are too many competitors, and frankly speaking, there are other products better in the market. However, if the customer is going for an entire package and this comes at a lower cost, then it is being sold.
My impressions of TrendAI Vision One's ability to provide centralized visibility and management across protection layers is that it is very strong and an amazing product. From the centralized management perspective and also from detection and threat hunting, it is something which is very strong.
It is difficult to say how much time it has reduced approximately, but the detection capability itself proves to be very useful for my customers. I never see any complaints about not being able to detect any threats with the help of the platform. It is something that is easy to manage, easy to deploy, easy to use, helping in threat hunting and analysis quickly. Overall, I would say it is a great product.
When it comes to performance, I do agree that TrendAI Vision One is indeed the best option on the market.
I rate TrendAI Vision One overall at 9.5.
I do not have any additional features on top of my head that I would like to see in the future. I think it is reasonable at the moment with all the features required to compete with other industry leaders.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Jun 24, 2026
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TrendAI Vision One
May 2026
Learn what your peers think about TrendAI Vision One. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,838 professionals have used our research since 2012.
Senior Associate Cyber Security Defense at kyndryl
Improved incident investigations have reduced analyst effort with enriched high-fidelity alerts
Pros and Cons
- "Since the alerts are high fidelity and TrendAI Vision One requires less overall from the security analyst perspective, it reduces cyber risk effectively."
- "Compared to CrowdStrike sensor, TrendAI Vision One consumes more compute power."
What is our primary use case?
We use TrendAI Vision One for endpoint security.
For example, we use XSIAM, which is Palo Alto's XDR plus SIEM solution. When we get an incident, we need to do some hunting in that system. It takes approximately 45 minutes. However, with TrendAI Vision One, because most of the information is already enriched, we get only high fidelity incidents. This saves us around 25% of time compared to other solutions.
TrendAI Vision One mostly delivers high-fidelity incidents. We receive nearly 60% of incidents as true positives, with the remaining 40% being false positives. Comparatively, with XSIAM we have around 40% true positives and 60% false positives.
We are an MSSP with nearly 60 people working in SCI, which is Shared Commercial Infrastructure. We have approximately 60 people dedicated to TrendAI Vision One.
What is most valuable?
One feature I appreciate about TrendAI Vision One is that compared to other solutions, the alerts we receive are already enriched. We use it in a shared commercial infrastructure which was inherited from IBM. During investigation, it is much easier to work with TrendAI Vision One compared to other solutions.
What needs improvement?
Compared to CrowdStrike sensor, TrendAI Vision One consumes more compute power. CrowdStrike is more optimized than this solution.
TrendAI Vision One is a niche product because XSIAM is a combination of SIEM plus XDR, while this is an XDR solution. If I need to do deep hunting, for example, we had an incident in Microsoft Defender yesterday which required advanced hunting capabilities. This is not possible in TrendAI Vision One, which I see as a drawback. TrendAI Vision One is a very good product, but it has a specific use case. If you want less customization, you can use TrendAI Vision One. If you need more customization, you need to use a SIEM plus XDR solution. Nowadays, they are integrating SIEM with XDR solutions. For example, we have XSIAM and Microsoft Defender is going to integrate SIEM as well going forward. In that case, TrendAI Vision One is a niche product. As a product with its specific use case, it is good.
Specifically regarding sensors, they consume comparatively more compute capacity, so we need to plan our workloads accordingly. Additionally, the user interface could be improved. When I investigate one alert, all the indicators appear jumbled together in one area. If they improve the user interface, it would be better.
For how long have I used the solution?
We have been using TrendAI Vision One for the last one and a half years.
How are customer service and support?
I would rate the technical support an eight.
How would you rate customer service and support?
Positive
What other advice do I have?
Since the alerts are high fidelity and TrendAI Vision One requires less overall from the security analyst perspective, it reduces cyber risk effectively. Regarding downtime compared to XSIAM, I would rate this a nine because its downtime is considerably less. In terms of scalability, it is pretty scalable, though somewhat complex, so I would rate it an eight point five. I would recommend TrendAI Vision One if the organization is less mature in terms of SOC. However, if you want to do advanced SOC hunting, this is not the right product in my opinion. The overall review rating for this product is eight point five.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Last updated: Feb 12, 2026
Flag as inappropriateSOC Consultant SOC Consultant at IBM
Centralized threat hunting has improved endpoint visibility and allows silent remote remediation
Pros and Cons
- "TrendAI Vision One allows mitigation of threats without interrupting branch users' regular work, which is its unique selling point."
- "The area for improvement is to provide more clarity on the query part, including examples for creating reference sets and documenting capabilities thoroughly so future users can benefit without needing to experiment."
What is our primary use case?
TrendAI Vision One use cases are mostly related to endpoints, such as detecting registry modifications or new software being added, as well as monitoring for malicious activities including PowerShell scripts, double extension files, ransomware, and crypto miners. Since I work for the financial sector, it is crucial to ensure there are no remote software programs running, especially regarding banking security.
What is most valuable?
TrendAI Vision One has two types of alerts that help reduce the time to detect and respond to threats. The first is based on alerts and workbench ID, while the second is host-based detections, allowing me to see all different threats on particular endpoints over a selected time frame. I can check for various endpoints affected by different alerts and customize this for specific time frames. Monitoring critical assets, threat hunting, and running queries are feasible tasks, providing a comprehensive overview of endpoint security and the ability to remove malicious files quickly.
One of the best features of TrendAI Vision One is its ability to let me remediate endpoints without disturbing branch users, as long as the endpoint is online and connected. I can delete files or take control through the console by informing the bank's security team to get approval. Another great feature is viewing alerts, segregating them by type and host, which makes it easier to fine-tune security and monitor critical resources. Additionally, the ability to create reference sets for known malicious hashes enhances detection capabilities across endpoints.
TrendAI Vision One saves resources and time. It provides better visibility of endpoints compared to other security management tools, which makes it invaluable. For smaller organizations that may not afford multiple tools, an XDR solution can handle their security needs effectively.
TrendAI Vision One allows mitigation of threats without interrupting branch users' regular work, which is its unique selling point.
What needs improvement?
The area for improvement is to provide more clarity on the query part, including examples for creating reference sets and documenting capabilities thoroughly so future users can benefit without needing to experiment.
Documenting the capabilities of endpoint consoles would also be beneficial for new users understanding what can be done effectively.
For how long have I used the solution?
I initially used the first EDR approximately two years ago, and now I have been using TrendAI Vision One for eight to nine months.
What do I think about the stability of the solution?
The stability of TrendAI Vision One is good; I would rate it an eight.
What do I think about the scalability of the solution?
I would rate the scalability at eight and a half.
How are customer service and support?
I have not worked with technical support yet, so I cannot rate it.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not worked with other solutions yet, so I can only speak to my experience with TrendAI Vision One XDR, which I find to be good for handling threats across endpoints.
How was the initial setup?
I am not aware of the deployment process since I have not been involved with it.
What about the implementation team?
Only a few of us are using the solution currently—my manager and I. Due to my background in threat hunting, I have admin access to monitor various alerts and create reference sets for potential threats effectively.
Only three or four users have access to TrendAI Vision One, including my manager and me from the vendor side, and two from the bank end.
I am a vendor hired for SOC security and threat hunting, working for IBM clients.
What was our ROI?
I cannot estimate the return on investment accurately, as I do not have insight into the financials. However, I can say that the tool is good, particularly the basic subscription which provides me with necessary tools and knowledge to protect security.
What's my experience with pricing, setup cost, and licensing?
I do not have any information regarding the pricing, so I cannot comment on that.
Which other solutions did I evaluate?
Every organization typically installs antivirus agents on their endpoints and servers.
What other advice do I have?
My false positives have decreased, but reducing them requires thorough investigation. For example, each endpoint has its own scanning device, such as Windows Defender.
Apex Central is attempting to stop the services of Windows Defender, leading to alerts when malicious behavior is detected. Through thorough investigation, I have identified that while Apex Central might not directly stop processes, it does so using CMDlets. Hence, I decided to whitelist that.
TrendAI Vision One reduces endpoint risk by approximately 60 to 70 percent; the remaining 30 percent can be due to other factors such as phishing and web interactions.
For small organizations, implementing TrendAI Vision One is a wise choice because it delivers great visibility and clarity on endpoint threats, enabling effective monitoring and quarantining regardless of the environment.
TrendAI Vision One sensors are being used on the endpoints.
I do not know if Cyber Risk Exposure Management comes under the basic subscription, as I mostly focus on threat hunting and do not recall using it.
If the suggested improvements are implemented, it will be even more flexible and feasible.
I give this review an overall rating of 9 out of 10, and I definitely recommend TrendAI Vision One to other users because it provides solid security for endpoint protection.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 15, 2025
Flag as inappropriateHead of IT at a financial services firm with 11-50 employees
Provides centralized visibility and improves threat response across hybrid environments
Pros and Cons
- "The comprehensive overview of the security status is the most valuable feature of TrendAI Vision One, and its ability to provide centralized visibility and management is quite good because all the relevant data are present, providing everything needed."
- "Some improvements could be made, but all the possibilities of the platform are not being fully utilized, so some features that could be discussed may not have been explored yet, though they may already be available."
What is our primary use case?
TrendAI Vision One sensors are used at the endpoint to gather information from endpoints, which has proven to be very useful. The coverage provided by TrendAI Vision One is critical for our organization's network because it's a comprehensive way to get all the relevant data from the endpoints regarding antivirus security and similar security settings.
Some basic features of the Cyber Risk Exposure Management capabilities in TrendAI Vision One are being used. Plans exist to expand the usage, but currently the overview of the cyber risk settings is checked, though it hasn't been used much in the last few months.
TrendAI Vision One has helped consolidate the use of security vendors and reduce silos, but other vendors have not been replaced. TrendAI Vision One alone is sufficient for current needs, so other vendors for such solutions do not need to be used, at least not for now.
TrendAI Vision One is used for consolidated security across hybrid environments.
What is most valuable?
The comprehensive overview of the security status is the most valuable feature of TrendAI Vision One. TrendAI Vision One platform's ability to provide centralized visibility and management is quite good because all the relevant data are present, providing everything needed. The interface is quite simple to use and all the relevant data can be seen there.
TrendAI Vision One has helped reduce the time to detect and respond to threats because information is gathered more quickly and all the relevant points are visible. If there's any problem, it can be seen much easier and quicker.
TrendAI Vision One has also helped reduce cyber risks because it decreases cyber risks as there is more control over the environment.
What needs improvement?
There are currently no particular suggestions on how TrendAI Vision One can be improved because improvements have been seen in nearly every version, and satisfaction with what can be seen and used is high.
Additional features are not desired to be seen in the next release of TrendAI Vision One because not all the features that are available now are being used. For current needs, everything is already there. Perhaps in the future something else will be needed, but everything that is currently needed is already included.
TrendAI Vision One has improved its integration with other products, with other vendors, or with mobile device management. The mobile device management solution has improved over the years and was pretty basic when it started, but now it has much more options. Some improvements could be made, but all the possibilities of the platform are not being fully utilized, so some features that could be discussed may not have been explored yet, though they may already be available.
For how long have I used the solution?
TrendAI Vision One has been used for a couple of years.
What do I think about the scalability of the solution?
There have been no problems with scaling TrendAI Vision One. The organization is not large, so there were no problems in scaling. TrendAI Vision One appears to be tailored for much bigger organizations, so no scaling problems were encountered.
How are customer service and support?
There has not been much contact with technical support, though some checks and presentations were conducted, which were quite good. The response was very quick and all the information needed was received, resulting in high satisfaction.
Technical support would be rated nine out of ten. Regarding local technical support, it is also quite good through the partner network and directly. If something is escalated directly to Trend Micro, responses are received. There is high satisfaction with the current support level.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of TrendAI Vision One was seamless because it was a migration from an on-premises Trend Micro service to a cloud-based one, so there were no particular problems.
What about the implementation team?
External partners were used for the implementation of TrendAI Vision One, though the process was overseen. There was a transfer of knowledge during the implementation.
What was our ROI?
Return on investment from TrendAI Vision One has not been calculated in the traditional sense, but price-wise, it's a better solution than some others that have been looked at or researched. TrendAI Vision One is quite convenient for the organization.
Which other solutions did I evaluate?
Before TrendAI Vision One, a broader marketplace was evaluated. A granular possibility to purchase only needed options without purchasing unnecessary components was not observed in other solutions. The licensing model of TrendAI Vision One is the best among other solutions that have been seen.
What other advice do I have?
For integrations with third-party solutions, integration was done for log management. Logs are downloaded or shipped from Trend Micro solutions to internal log management solutions, and there were no particular problems in integrations. Many other integrations specifically with Trend Micro were not conducted.
TrendAI Vision One is considered the best option on the market at the moment for this organization. TrendAI Vision One appears to be quite popular in the region, with many companies using it, both bigger and smaller organizations. A community provides information and support, making TrendAI Vision One popular in the area.
TrendAI Vision One has been using AI technologies already for some time, which shows awareness of the landscape. It is believed that TrendAI Vision One will tailor the solution accordingly, as AI is already being used in some solutions within the platform, indicating good direction for the product.
TrendAI Vision One provides learning courses, and events from partners sometimes offer opportunities to gather new information on the products. Additionally, a community is available, creating a good landscape for learning and support in the region.
The partnership program is not well known because collaboration is through partners, but it is believed that partner satisfaction is high.
TrendAI Vision One received an overall rating of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 3, 2025
Flag as inappropriateServer Adminstrator at Centre for Industry-Academia Collaboration
Advanced threat detection has improved reporting and response for our distributed endpoints
Pros and Cons
- "TrendAI Vision One is great and is very helpful for our organization, and if you use the full features, then definitely it is a very powerful system."
- "I find TrendAI Vision One not scalable; it is not easy to scale it up or out."
What is our primary use case?
I am currently using TrendAI Vision One and a center, but I find TrendAI Vision One to be working; however, the option is not there right now.
Using TrendAI Vision One is beneficial for us, beneficial for our organization, and for your administrator as well, because it is easy to use and maintain the clients.
For my environment, we are using TrendAI Vision One for some attacking and some system tampering, so we are seeing the report and working on that.
I am using TrendAI Vision One sensors in India and Chhattisgarh, which is one state there.
We have right now 600 licenses for TrendAI Vision One, but we are using almost 520 approximately.
TrendAI Vision One coverage is completely critical for our organization's network, and it is actually beneficial for us.
What is most valuable?
The best features in TrendAI Vision One that I prefer include its AI function, reporting, and the way it collects all clients' data and shows attacks; so it is prompting in that way, which is very useful.
When I am using TrendAI Vision One, it is very useful for me and my organization; the report is there, a smart wall is there, customization is possible, and it shows many attacks—first it generates a report and blocks everything, so it is very nice.
TrendAI Vision One helps me consolidate my use of security vendors, and many options are there for consolidation, plus customization is possible, so you can put all the options that your organization requires under a single umbrella, which is a nice feature.
TrendAI Vision One helps me reduce the time to detect and respond to threats, and the response time is very good; if any issue arises then, definitely the prompt response is there.
What needs improvement?
I used TrendAI Vision One in the past before six months, but right now it is not opening and gives some error, so I am not using it in that way.
Actually, mostly we are not using TrendAI Vision One regularly.
There is an AI function in TrendAI Vision One, but I want some smart wall and categorization; if a categorization option is available, then customization can be done, which I hope is available for your clients in the future.
We are facing some issues regarding TrendAI Vision One since we are not using any centralized system, such as AD and no LDAP system is there, so all my clients are in a workgroup. This sometimes makes it difficult to make changes or perform updates, such as removing the AV and reinstalling it, but it is working very fine and is definitely nice.
I think TrendAI Vision One has not helped me reduce the noise from false positives.
I find TrendAI Vision One not scalable; it is not easy to scale it up or out.
For how long have I used the solution?
I worked with TrendAI Vision One for the last one year.
What do I think about the stability of the solution?
I have had no crashes, downtimes, or performance issues with TrendAI Vision One.
Since I have redundancy servers, there has not been any downtime required.
What do I think about the scalability of the solution?
I find TrendAI Vision One not scalable; it is not easy to scale it up or out.
How are customer service and support?
Regarding tech support, there is no issue; I have not escalated any questions to the technical support.
I rate the tech support as very nice; there is also good response.
Which solution did I use previously and why did I switch?
Before TrendAI Vision One, we were using Symantec antivirus.
How was the initial setup?
The initial setup of TrendAI Vision One is easy; it is not difficult.
What about the implementation team?
TrendAI Vision One deployment is in-house.
What was our ROI?
TrendAI Vision One is great and is very helpful for our organization, and if you use the full features, then definitely it is a very powerful system.
What other advice do I have?
I am not using TrendAI Vision One's Cyber Risk Exposure Management capabilities.
My impressions of TrendAI Vision One's ability to provide centralized visibility and management across protection layers are that it is a very nice product with very nice features. The reports are sent to my email even when I am not logged into TrendAI Vision One, so I always see the report, and if there is any hurdle or issue, then we are using it and working on that one.
We are using the on-premises deployment for TrendAI Vision One, and we are not using the cloud.
TrendAI Vision One's main benefits include its response to cyber attacks, new viruses, vulnerabilities, ransomware prevention, and data loss protection, which are all very nice.
I give this review an overall rating of 9.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 4, 2026
Flag as inappropriateHead of Managed Services & IT Security at B.O.C.
The CREM feature is an absolutely essential feature that helps us meet security requirements
Pros and Cons
- "Trend Vision One has reduced the time we spend detecting and responding to threats; I'd say we're 80% faster than before."
- "The features of Trend Vision One are fine—it's the integration that needs work. Especially at the endpoint level, we still feel like we're using an older product that just got plugged into Trend Vision One."
What is our primary use case?
We're in the retail business, we sell bicycles in physical stores, and our branches are our biggest attack surface. These locations are covered by our overall solution, including sensors and other protection.
We have 49 branches, a headquarters, and a central warehouse. That's about 1,200 users and 1,000 computers. Trend Vision One is used primarily by our IT team. We also integrate with Office 365, Azure, and our on-prem data center.
We use Trend Vision One for consolidated security in hybrid environments. We have both on-premise and cloud data centers, particularly in Azure. The platform consolidates all of that into one view.
What is most valuable?
Since we started using Trend Vision One, we've been able to enhance our security posture significantly.
Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy.
Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago.
The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements.
It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention.
Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security.
Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually.
Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement.
When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful.
It took about half a year to realize the benefits of Trend Vision One after implementation.
What needs improvement?
The features of Trend Vision One are fine—it's the integration that needs work. Especially at the endpoint level, we still feel like we're using an older product that just got plugged into Trend Vision One. A fully integrated endpoint client is the next step.
What do I think about the stability of the solution?
My impression of the solution's stability is an eight out of ten.
What do I think about the scalability of the solution?
I'd rate the scalability of Trend Vision One a nine.
The platform scales well. Our growth over the past three years has never caused performance or expansion issues.
How are customer service and support?
The service support for Trend Vision One works well. The service desk and escalations function smoothly.
Which solution did I use previously and why did I switch?
We used Kaspersky before Trend Vision One and switched due to BSI recommendations.
How was the initial setup?
It took about half a year to realize the benefits of Trend Vision One after implementation. Migration processes took some time, but we quickly started seeing positive results.
What was our ROI?
A return on investment wasn't our goal with Trend Vision One. The goal was to achieve a high level of security at acceptable costs, not ROI calculation.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing model for Trend Vision One is fair overall, especially with the good discounts we got. Currently, no extra costs—though we pay a monthly fee that gets converted into credits. I find the credit model non-transparent—you can't always tell how many licenses apply to which product. Trend Micro is working on improving this. We'll renegotiate pricing in 2026.
Which other solutions did I evaluate?
I joined the company in 2022 and brought knowledge of Trend Vision One with me. Our partner also recommended it, and the pricing and offers were so good that we didn't seriously consider alternatives.
What other advice do I have?
We cover all areas of security with Trend Vision One, except for edge security—we use other firewalls there.
We deploy Trend Vision One sensors at the endpoint and for email, including Office 365, and we're expanding this further. We believe that having all data in one central system gives us better insight than using isolated solutions. That's why we initially looked for a one-platform solution.
In 2025, we can finally recognize risks effectively, especially in Azure, where we previously had to rely solely on Microsoft. With Trend Vision One's support, we can now detect and mitigate risks, especially with our core ERP system running in Azure starting this November.
My advice to others evaluating Trend Vision One is to understand the full value across all modules. Just using endpoint protection doesn't show the platform's real strength. The full benefits come when multiple modules are used together.
My overall rating for Trend Vision One is 8 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Engineer at itsipl
Integrated XDR has strengthened endpoint protection and reduces false positives in daily incident response
Pros and Cons
- "TrendAI Vision One has positively impacted our organization by giving us fewer false positive alerts, and with its support, we are securing our environment against upcoming vulnerabilities such as zero-day attacks."
What is our primary use case?
My main use case for TrendAI Vision One is for endpoint security and XDR, as we need to handle incidents effectively.
What is most valuable?
TrendAI Vision One provides all the details for incident handling in our bank security operations, such as identifying where a threat is coming from, its impact, and a workbench to manage responses, making it easy to mitigate issues. In my daily work, TrendAI Vision One helps us first on the endpoint by preventing threats, allowing us not to worry about the types of daily updates, which we schedule based on preferences. Additionally, with XDR, we receive all threat events and their impacts, which helps us mitigate cyber risks and create playbooks.
The best features of TrendAI Vision One are its integration capabilities with third-party intelligence such as STIX and MISP, along with collaboration and integration with tools such as Splunk, IBM QRadar, and DSPM and SASE products. The integrations with third-party tools such as Splunk and QRadar help our team significantly; we utilize syslog to gather all endpoint logs and QRadar logs. We simply generate an API and API key to facilitate integration with Splunk or QRadar.
TrendAI Vision One has in-depth analysis and recognition features that provide a diagram of a workbench if a preventive attack is happening or has occurred, allowing me to access all logs and additional information regarding the threat's origin, impact, and mitigation strategies.
TrendAI Vision One has positively impacted our organization by giving us fewer false positive alerts, and with its support, we are securing our environment against upcoming vulnerabilities such as zero-day attacks. Reducing false positives and handling zero-day attacks has streamlined our team's daily workflow and improved our overall security posture. For example, we integrated with Netskope and IBM QRadar, which reduced our workload by decreasing alerts, as QRadar detects genuine files that may have been previously flagged.
What needs improvement?
I do not have any specific suggestions for improving TrendAI Vision One.
For how long have I used the solution?
I have been using TrendAI Vision One for three years.
What do I think about the stability of the solution?
In my experience, TrendAI Vision One is stable.
What do I think about the scalability of the solution?
The scalability of TrendAI Vision One is notably low maintenance, and their support for the agent is long-term. We update the agent quarterly, and their Basecamp services share a data lake, making information gathering effortless.
How are customer service and support?
The customer support for TrendAI Vision One is very good. We create a case, and Trend support connects remotely, typically within twenty-four hours.
Which solution did I use previously and why did I switch?
Previously, we used Sophos, which was very bulky and caused slowness issues, prompting us to switch to TrendAI Vision One.
How was the initial setup?
The setup cost is reasonable, and the licensing is relatively low.
What about the implementation team?
We have directly purchased TrendAI Vision One from Trend Micro and did not acquire it through the AWS marketplace.
What was our ROI?
We have seen a return on investment because it is easy to use. One agent installed on the endpoint saves both money and time, as we only need L1 engineers to support the endpoints, reducing the number of employees needed to manage them.
What's my experience with pricing, setup cost, and licensing?
In my opinion, the pricing for TrendAI Vision One is somewhat high.
Which other solutions did I evaluate?
Before choosing TrendAI Vision One, we evaluated other options such as SentinelOne and CrowdStrike.
What other advice do I have?
I rate TrendAI Vision One a ten out of ten. Most importantly, I chose ten out of ten because it is easy to control and install the product, and the support from Trend engineers is exceptional along with the help we receive from salespersons. I advise those looking into using TrendAI Vision One to consider it seriously, as it offers XDR features, endpoint security features, and ZTNA features, eliminating the need for multiple agents or plugins. TrendAI Vision One is a very good solution that is easy to use. Their knowledge-based articles are extremely helpful, allowing us as techies to troubleshoot issues independently without always relying on senior staff or support.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, Reseller
Last updated: Feb 18, 2026
Flag as inappropriateNetwork Security Administrator at Alethe Consulting Pvt. Ltd
Centralized visibility has simplified web access control but user management still needs improvement
Pros and Cons
- "I would recommend everyone to use Trend Vision One because it is the simplest GUI management; a network engineer with one year of experience can also manage Trend Vision One, and it can be deployed in any environment such as AWS, Azure, GCP, and also in a hybrid model."
- "Stability can also be improved. Sometimes when we perform user management or when we go to log in to create the user, there will be some lagging on the network or it will automatically log out, and then we have to log in again on the web page."
What is our primary use case?
We use TrendAI Vision One as a web proxy to block and allow users to access web pages. We are a customer and an end user.
What is most valuable?
The best feature about TrendAI Vision One is the GUI; the platform is very user-friendly. The GUI of TrendAI Vision One is amazing and very useful, simple to understand, and simple to configure and learn. It saves my time and money, reducing approximately 20% of my time. AI in TrendAI Vision One was very important. If we integrate AI in TrendAI Vision One, it will provide more detail; all the data can be fetched from the internet to provide detailed network scalability and threats details, vulnerability scans, and port scans. It would be very good if the OEM integrates AI in TrendAI Vision One.
What needs improvement?
Stability can also be improved. Sometimes when we perform user management or when we go to log in to create the user, there will be some lagging on the network or it will automatically log out, and then we have to log in again on the web page.
When I tried to explore the web gateway and the email gateway, they are present under some options. If they can be provided in a simple interface, it will be very beneficial for the users and end users to understand and configure TrendAI Vision One.
For how long have I used the solution?
I have used TrendAI Vision One for approximately five to six months, and I have used it in the past 12 months.
What do I think about the stability of the solution?
I will rate the stability at six to seven.
What do I think about the scalability of the solution?
I will rate scalability at eight or nine, around eight.
How are customer service and support?
Technical support for TrendAI Vision One was perfect; I will rate it at nine.
How would you rate customer service and support?
Positive
What was our ROI?
The ROI is around 10 to 15%.
What's my experience with pricing, setup cost, and licensing?
The pricing of TrendAI Vision One is moderate.
Which other solutions did I evaluate?
In comparison to other vendors, the GUI is perfect; it is cost-effective and easy to understand and easy to operate. Overall, the comparison is good for TrendAI Vision One.
What other advice do I have?
TrendAI Vision One provides overall network performance, such as CPU utilization, how many ports are open in the network, and how we can configure the attack in the network. Blind spots in the network can be identified through the platform.
The centralized visibility was also good; we can manage all things in a simple GUI management. It can be consolidated within a hybrid environment.
I would recommend everyone to use TrendAI Vision One because it is the simplest GUI management; a network engineer with one year of experience can also manage TrendAI Vision One, and it can be deployed in any environment such as AWS, Azure, GCP, and also in a hybrid model.
TrendAI Vision One provides detailed network performance, CPU utilization of devices, and malware functions in the devices; it is all the details in one simple GUI where we can manage it, and we can see which end user and which end system is at risk, which is not, and which has updated the antivirus or not. I rate TrendAI Vision One at eight overall. My review rating for this product is seven.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 16, 2026
Flag as inappropriateSr. System Engineer at a healthcare company with 5,001-10,000 employees
Integrated threat monitoring has strengthened risk visibility and improved vulnerability response
Pros and Cons
- "TrendAI Vision One is very effective and very market competitive, which is why we are using it."
- "TrendAI Vision One needs to work on its logging system as the logging systems are very complex, and they need to reform their logs in a more informative way."
What is our primary use case?
My use case is to monitor my entire infrastructure, investigate the latest vulnerabilities, identify loopholes, and monitor live threat detections to mitigate these threats.
What is most valuable?
TrendAI Vision One's best features are the ESRM and its email gateways, along with its playbooks, which are useful for testing any threat or vulnerability.
It helps in identifying blind spots by providing comprehensive knowledge about risk assessment and a method to compare our organization with others, allowing us to understand our current stage in cybersecurity.
What needs improvement?
TrendAI Vision One needs to work on its logging system as the logging systems are very complex, and they need to reform their logs in a more informative way.
For how long have I used the solution?
I have been using TrendAI Vision One for the last three years.
What do I think about the stability of the solution?
I would rate the stability an eight.
What do I think about the scalability of the solution?
I would rate the scalability a nine.
How are customer service and support?
Their response rate is approximately 80 to 90%, and they mitigate the issue.
I would rate the technical support a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I compare TrendAI Vision One with Trellix and Kaspersky, and compared to both of these, TrendAI Vision One is very useful with one-window operation and is a market-gaining product.
How was the initial setup?
The deployment is easy and very moderate, taking approximately one month.
What about the implementation team?
It was a partner purchase.
What was our ROI?
The ROI is positive, and I see a reduction of 100%.
What's my experience with pricing, setup cost, and licensing?
TrendAI Vision One is not so expensive; it is very moderate.
Which other solutions did I evaluate?
TrendAI Vision One is very effective and very market competitive, which is why we are using it.
What other advice do I have?
I will definitely recommend this product because of its deep knowledge and deep features, such as ESRM, playbooks, and other email gateways.
We have approximately 50 users.
I do use TrendAI Vision One sensors, and they totally cover our network as we are using network sensors and service gateways to scan the whole network and gather information about our loopholes, mitigations, and vulnerabilities with respect to the latest CVEs.
I give this product a rating of 9.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 9, 2025
Flag as inappropriateBuyer's Guide
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sharing their opinions.
Updated: May 2026
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TrendAI Vision One – Cloud Security
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As an Information Security Analyst, I see this case as a clear demonstration of how adopting an integrate
d security platform like Trend Vision One can truly transform an organization's security posture. The shift from multiple isolated solutions to a unified platform brought not just operational efficiency but a significant improvement in threat detection, response, and overall risk management.
The centralized visibility and control offered by Trend Vision One are fundamental in today’s landscape, where the complexity and volume of threats exceed human capacity to manage data manually. Integrating AI and Machine Learning was a game-changer — it enables faster pattern recognition across forensic data, which is critical for prioritizing real threats amid noise.
The reported 50% to 70% improvement in security is aligned with what we often see when consolidating tools: fewer gaps between solutions, more consistent policies, and better data correlation across endpoints, emails, and network layers. Additionally, reducing false positives by up to 60% directly enhances SOC efficiency, allowing teams to focus on real threats without being overwhelmed by alerts.
The Cyber Risk Exposure Management (CREM) functionality stands out as a strategic component, especially under compliance frameworks like NIS2. Having actionable insights into vulnerabilities, and watching them disappear from reports once remediated, streamlines vulnerability management and strengthens compliance posture.
Also, the claim of being 80% faster in detection and response is a testament to the platform’s ability to provide consolidated, contextualized data early in the investigation process — reducing the traditional time wasted on fragmented log analysis.
In summary, this experience reflects the tangible benefits of adopting an XDR strategy: enhanced visibility, accelerated incident response, proactive risk management, and operational efficiency. It reaffirms the importance of evolving from manual, reactive security operations to an automated, intelligence-driven approach — essential for keeping up with modern cyber threats.