Vicarius vRx Reviews

We use vRx for third-party patching, OS patching, and vulnerability scanning.

We realized the benefits pretty quickly. One of our clients, who is in the financial sector, required a vulnerability solution. It has reduced our mean vulnerability resolution time. I wouldn't say it's reduced our vulnerability patching time, but it has enabled us to catch some things that were missed by our primary patching tool. 

We like Vicarius' vulnerability scanning and patching. The solution is also useful as a backup for our RMM. It helps to catch some things that may have been missed, but vulnerability scanning typically benefits our clients the most.

We were looking for a tool that combines vulnerability discovery and remediation. We've used vRx's patchless protection feature a few times. It doesn't come up that often, but we have had success with it when we've tried to use it. 

Some of vRx's reporting is difficult to configure. It requires multiple steps, especially if you're configuring more than one report at the same time. 

I have used Vicarius vRx for around six months.

I've never had issues with vRx's stability in the six months that I've used it. 

We only have about four clients. 

I haven't contacted Vicarius support, but some other team members have. It was related to account creation. Some users were locked out. They were responsive and helpful. 

We also use CyberCNS. Vicarius has a more user-friendly interface. It's a more premium tool, but it's also more expensive. On the other hand, CyberCNS has a more feature-rich AP compared to other solutions on the market. Vicarius vRx is more robust. 

Deploying vRx is straightforward. One instance takes about one or two hours to deploy. Onboarding takes a few hours. We had help from Vicarius during deployment. They spent 30 minutes to an hour showing us things. We were able to pick it up from there and deploy it on our own. It doesn't require any maintenance. 

I'm not involved in purchasing, but vRx isn't cheap. It's one of the more expensive tools. 

I rate Vicarius vRx nine out of 10. Even if you already have a patching product, your primary patch management tool will always miss some things. It's always good to have a second tool for validation, especially for clients that deal with heavy regulation, such as financial services or government contracting. You need to be confident they are fully patched and have reports to provide to the auditors.