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NinjaOne vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
16th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (1st)
NinjaOne
Ranking in Vulnerability Management
25th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (31st), Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
Vicarius vRx
Ranking in Vulnerability Management
15th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Patch Management (6th), Risk-Based Vulnerability Management (6th)
 

Mindshare comparison

As of October 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 1.1%, up from 0.1% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.3% compared to the previous year. The mindshare of Vicarius vRx is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
Vicarius vRx1.0%
Zafran Security1.1%
NinjaOne0.8%
Other97.1%
Vulnerability Management
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
OrenBen Shalom - PeerSpot reviewer
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Zafran is an excellent tool."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"It just works as advertised and serves the purpose for which we got it."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The tool's most valuable feature is third-party application updates."
"NinjaOne's best feature is its monitoring."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The installation is easy, it only took two minutes."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"Third-party software patching is the most valuable feature."
"Vicarius vRx has reduced meantime to remediate by 90 percent."
"I like that vRx is cloud-based. It protects the health of applications against zero-day threats."
"Vicarius vRx's primary strength is its user-friendly interface."
"I also like how easy it is to use. We instructed some companies on how to use it, provided them with an account, and gave them the ability to deploy and patch. They could quickly figure it out. We can spend an hour in the office showing someone how everything works, and they're good to go. It's the same with our customers."
"The dashboard is quite easy to manage. The automation aspect is also very valuable."
"The most valuable features of vRx would be virtualized patching and severity prioritization."
"Vicarius vRx's ability to patch third-party software is particularly valuable for us."
 

Cons

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"NinjaOne's pricing and user interface needs improvement."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The network monitoring needs to be improved."
"NinjaOne's dashboard could be easier to use."
"I want NinjaOne to improve the reports."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The ticketing system in NinjaOne is not the best."
"It would be good if there were more login options. At the moment, it sends you an email to verify your email address, and then you can log in. It would be beneficial to have other options for signing in, like MFA or maybe security keys, especially since it is a security product."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client."
"I would appreciate additional filter options, such as the ability to filter by AWS tags."
"I don't like logging in. The portal could be a better process. You could use some third-party push notification rather than sending an email, waiting for the link to generate, and clicking on it. That would be good. It's somewhat frustrating when I need to log in."
"Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process."
"While I appreciate the automation of vulnerability management, Vicarius vRx's current manual patchless application is a point for improvement."
"There can be more scripting capability and more filtering capability. We should be able to filter more granular details in the operating system such as whether it is a service, application, executable, or something like that. For the most part, we are satisfied with what we are able to filter."
"The multi-tenant portal has room for improvement."
 

Pricing and Cost Advice

Information not available
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The product's pricing depends on the number of PCs or devices."
"NinjaRMM uses a subscription model."
"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
"We got a pretty good deal. It was fairly affordable."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"I know we got it for a very cheap price, and I now see why. It was very cheap. It was maybe 12,000 or 14,000 dollars."
"In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs. We have had some conversations with them regarding a smaller jump in the renewal cost."
"Vicarius vRx is priced competitively within the market."
"The price of vRx seems fair. None of our clients complained about the pricing. They all thought it was reasonable. Once people understood what it does, it didn't take much to get them to sign up."
"From a pricing perspective, Vicarius was cheaper compared to other competitors."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
"I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay."
"I am not sure how much it costs, but it would have saved us some costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
13%
Government
8%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
14%
Media Company
9%
Non Profit
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. C...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but thir...
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Vicarius vRx and other solutions. Updated: September 2025.
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