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Automox vs Vicarius vRx comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Automox enhances efficiency in patch management, saving time and resources, improving compliance, and offering better visibility and security.
Sentiment score
8.1
MSPs and clients achieved significant time, cost, and efficiency gains with Vicarius vRx, realizing a 40% ROI.
It is a cloud-based solution, so you do not need on-premises infrastructure, which saves hardware.
Project Manager at Shell
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Offered an additional remote solution, all while saving a lot of time and cost through troubleshooting.
Project Engineer at Unilever
 

Customer Service

Sentiment score
7.6
Automox’s customer service is highly praised for responsiveness, expertise, and efficiency, surpassing larger companies in user satisfaction.
Sentiment score
8.0
Vicarius vRx customer service is praised for responsiveness, professionalism, and effectiveness, with high ratings and efficient communication.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
The customer support has been excellent as the support team is always responsive and proactive.
Quality Assurance Manager at Unilever
Their support is very good, and they respond quickly.
Network & Security Manager at a government with 201-500 employees
During the POC and the implementation, they were very available and made their best efforts to help us.
DevOps Tech Lead at Earnix Ltd.
Whenever I've contacted them, they respond promptly with a callback or by email.
Systems Admin at a computer software company with 201-500 employees
 

Scalability Issues

Sentiment score
7.7
Automox is highly scalable and cloud-based, effectively managing numerous devices, despite minor manageability and console load time issues.
Sentiment score
7.8
Vicarius vRx scales well, featuring easy deployment across endpoints, but some face challenges during large system updates.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox scalability is excellent because it caters to my organization needs and can handle our organizational needs, ensuring that all our devices are well patched.
Project Manager at Shell
Automox's scalability is excellent as it has continued to grow with my organization and caters to my organization's needs.
Project Engineer at Unilever
It is very simple; you just script it, and then the computers connect themselves.
Information Systems Supervisor at a manufacturing company with 11-50 employees
When we attempted to scale this and update 200 systems, that just locked it.
Works at a manufacturing company with 51-200 employees
We have some clients with up to a thousand agents.
Network & Security Manager at a government with 201-500 employees
 

Stability Issues

Sentiment score
8.4
Automox is praised for its stability, reliable performance, prompt incident response, and efficient patching, with minimal downtime.
Sentiment score
7.3
Users generally find Vicarius vRx stable and efficient, despite occasional deployment challenges and update-related high CPU usage.
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
I have not experienced any lagging or downtime
Quality Assurance Manager at Unilever
I can confirm that Automox is very stable.
Project Manager at Shell
There are some issues that they do not even know how to fix at this point.
Works at a manufacturing company with 51-200 employees
I would rate the stability of Vicarius vRx ten out of ten.
Information Security Manager at Pango
There are some issues like high CPU usage during updates, but these were fixed.
IT Manager & Sys Admin at a non-tech company with 51-200 employees
 

Room For Improvement

Automox needs better sync, user access, automation, UI, bandwidth management, notifications, reports, and remote support for Linux/iOS.
Vicarius vRx needs improved automation, simplified login, better integration, UI, and advanced management features for enhanced user experience.
Anything that can predict imminent failure of the device would be great.
Software Engineer at Unilever Inc.
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
The integration is seamless.
Quality Assurance Manager at Unilever
I am pretty sure that the tool works great when it comes to Windows, but when you are in an environment that has different flavors of Linux at different version levels, that may pose an issue.
Works at a manufacturing company with 51-200 employees
We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities.
Network & Security Manager at a government with 201-500 employees
Enhancing Vicarius vRx with improved third-party integrations, like notifications for external systems, and increased cloud integration for richer instance information, would be valuable improvements.
DevOps Tech Lead at Earnix Ltd.
 

Setup Cost

Automox offers cost-effective per-endpoint pricing, scalability, and comprehensive support with a valuable free trial for evaluation.
Vicarius vRx offers scalable per-asset pricing, competitive yet costly, with negotiable rates appealing to resellers but challenging for smaller entities.
Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel from one place to another to go on site and troubleshoot devices.
Senior Software Engineer at AT&T
Automox's price is very cost-effective and affordable.
Data at Infosys
the price has always been competitive and very cost-effective
Project Engineer at Unilever
It was very cheap.
Works at a manufacturing company with 51-200 employees
In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs.
Network & Security Manager at a government with 201-500 employees
From a pricing perspective, Vicarius was cheaper compared to other competitors.
DevOps Tech Lead at Earnix Ltd.
 

Valuable Features

Automox offers automated, cloud-native patching with cross-platform compatibility, customizable worklets, and an intuitive dashboard for simplified security management.
Vicarius vRx offers automated patching, vulnerability management, and a user-friendly interface, greatly reducing manual tasks for IT teams.
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
Automox allows me to patch all devices regardless of the operating system.
Quality Assurance Manager at Unilever
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
It's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
Information Security Manager at Pango
The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications.
Information Systems Supervisor at a manufacturing company with 11-50 employees
The most valuable feature is the system's ability to provide information about open CVEs and how it compares the local version with available updates.
IT Manager & Sys Admin at a non-tech company with 51-200 employees
 

Categories and Ranking

Automox
Ranking in Vulnerability Management
36th
Ranking in Patch Management
14th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Endpoint Protection Platform (EPP) (36th), Enterprise Mobility Management (EMM) (13th)
Vicarius vRx
Ranking in Vulnerability Management
16th
Ranking in Patch Management
5th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Risk-Based Vulnerability Management (7th)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of Automox is 0.5%, down from 0.6% compared to the previous year. The mindshare of Vicarius vRx is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Vicarius vRx0.9%
Automox0.5%
Other98.6%
Vulnerability Management
 

Featured Reviews

Raphael Tiji - PeerSpot reviewer
Senior Software Engineer at AT&T
Unified patching and remote access have strengthened security and reduced support overhead
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believe that with some improvement, it could replace other tools that we currently use. Exclusion for updates should be improved in Automox. Integration with Tenable vulnerability management should be improved, as it should be included. I do not have any other improvements needed for Automox that I have not mentioned yet, perhaps only small or wish-list features.
OrenBen Shalom - PeerSpot reviewer
Information Security Manager at Pango
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
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Top Industries

By visitors reading reviews
Government
9%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
Computer Software Company
15%
Non Profit
9%
Media Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

What needs improvement with Automox?
Automox needs some improvement, particularly in that remote support for Linux is lacking. Additionally, remote support for iOS could be better. The integration is seamless.
What is your primary use case for Automox?
Our main use case for Automox is that we as a company need to be Cyber Security Plus compliant, and therefore we need to ensure that our devices are patched regularly. Having over 1,000 devices, ma...
What advice do you have for others considering Automox?
Automox is a modern, simple-to-use, and powerful tool that works well for all sizes of organizations that have a mix of remote, hybrid, and endpoints. Automated patching is a key strength of Automo...
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software. For example, if I want to updat...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but third-party updates were an issue. It was difficult for us to manage the updates of ...
 

Overview

Find out what your peers are saying about Automox vs. Vicarius vRx and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.