Automox vs NinjaOne comparison

Automox and NinjaOne are both solutions in the Vulnerability Management category. Automox is ranked #29 with an average rating of 10.0, while NinjaOne is ranked #25 with an average rating of 7.7. Automox holds a 0.8% mindshare in VM, compared to NinjaOne’s 0.8% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 94% of NinjaOne users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

NinjaOne and Automox offer robust IT management solutions. Automox's features seem more comprehensive, but NinjaOne is better in pricing and support.

Features: NinjaOne is known for comprehensive remote monitoring and management, ease of use, and quick setup. Automox stands out for automated patch management, effective endpoint protection, and regular updates.

Room for Improvement: NinjaOne could enhance its mobile capabilities, reporting features, and overall functionality. Automox users want a more intuitive navigation, improved customer service responsiveness, and some product experience enhancements.

Ease of Deployment and Customer Service: NinjaOne is noted for straightforward deployment and responsive customer service. Automox has an easy deployment but mixed feedback on customer support.

Pricing and ROI: Users favor NinjaOne for its competitive pricing and perceive a good ROI. Automox, though more expensive, is valued for its advanced features that justify the higher cost.

To learn more, read our detailed Automox vs. NinjaOne Report (Updated: September 2025).

Buyer's Guide

Automox vs. NinjaOne

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zafran Security

Mindshare comparison

As of October 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 1.1%, up from 0.1% compared to the previous year. The mindshare of Automox is 0.8%, up from 0.7% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Vulnerability Management Market Share Distribution
Product	Market Share (%)
Zafran Security	1.1%
NinjaOne	0.8%
Automox	0.8%
Other	97.3%

Vulnerability Management

Featured Reviews

Israel Cavazos Landini

Associate Director IT Security Operations at a pharma/biotech company with 10,001+ employees

Weekly insights and risk analysis facilitate informed security decisions

I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

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Jack Leung

EMEA Senior Systems Engineer at Quaker Chemical Corporation

Easy to use and deploy agents but needs more stability

We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."

"We are able to see the real risk of a vulnerability on our environment with our security tools."

"Zafran has become an indispensable tool in our cybersecurity arsenal."

"We saw benefits from Zafran Security almost immediately after deploying it."

"Zafran is an excellent tool."

"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."

"Its flexibility is most valuable."

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."

"The fact that it's just one product that can patch multiple operating systems is really great."

"It's easy to deploy agents to endpoints."

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."

"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."

More Automox pros

"The most important aspect of this tool is the security it provides our company."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The installation is easy, it only took two minutes."

"The software's automation tools have solved critical deployment problems for small businesses."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"NinjaOne is a great product. It is working and it is always developing."

More NinjaOne pros

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"They need to improve the automation features."

"The stability has come a long way from what it was like when it started and now it's really good."

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"It should have integrated workstation access. So, there should be a remote desktop feature."

More Automox cons

"The ticketing system in NinjaOne is not the best."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The network monitoring needs to be improved."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"NinjaOne's pricing and user interface needs improvement."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The graphical user interface could be improved."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"The cost is very reasonable compared to the competition."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"Its licensing for a year was nine grand. There was no additional fee."

"The product is a great value."

"We are on the premium licensing, which is the one that has the API capability that we use."

More Automox pricing and cost advice

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"The pricing is reasonable and cheaper than ConnectWise."

"Its pricing is great."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We got a pretty good deal. It was fairly affordable."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Government

Computer Software Company

11%

Government

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Government

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?

Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...

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What needs improvement with Zafran Security?

In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...

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What is your primary use case for Zafran Security?

My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...

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What needs improvement with Automox?

I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.

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What is your primary use case for Automox?

We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, b...

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What advice do you have for others considering Automox?

Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to upda...

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

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What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

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Compared 10% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Zafran Security

September 2025

Download Zafran Security product report

Buyer's Guide

Automox

September 2025

Download Automox product report

Buyer's Guide

NinjaOne

September 2025

Download NinjaOne product report

Overview

Zafran Security integrates with existing security tools to identify and mitigate vulnerabilities effectively, proving that most critical vulnerabilities are not exploitable, optimizing threat management.

Zafran Security introduces an innovative operating model for managing security threats and vulnerabilities. By leveraging the threat exposure management platform, it pinpoints and prioritizes exploitable vulnerabilities, reducing risk through immediate remediation. This platform enhances your hybrid cloud security by normalizing vulnerability signals and integrating specific IT context data, such as CVE runtime presence and internet asset reachability, into its analysis. No longer reliant on patch windows, Zafran Security allows you to manage risks actively.

What are the key features of Zafran Security?

Threat Exposure Management: Utilizes existing tools to prioritize vulnerabilities and manage threats.
Integrative Analysis: Combines security data with IT context for precise vulnerability management.
Real-time Risk Reduction: Enables immediate risk management without waiting for patches.
Hybrid Cloud Compatibility: Functions across diverse cloud environments for comprehensive security.

What benefits can users expect from Zafran Security?

Improved Security: Enhances protection by efficiently identifying and mitigating risks.
Cost Efficiency: Reduces unnecessary patching expenses by confirming non-exploitable vulnerabilities.
Time Savings: Frees developers to focus on root causes by handling immediate threats.
Comprehensive Insight: Offers a holistic view of security threats and vulnerabilities.

In industries where security is paramount, such as finance and healthcare, Zafran Security provides invaluable protection by ensuring that only exploitable vulnerabilities are addressed. It allows entities to maintain robust security measures while allocating resources efficiently, fitting seamlessly into existing security strategies.

Zafran Security

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Information Not Available

Status Pros, Mitchell and Company

Buyer's Guide

Automox vs. NinjaOne

September 2025

Free Report: Automox vs. NinjaOne

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