Automox vs NinjaOne comparison

Automox and NinjaOne are both solutions in the Vulnerability Management category. Automox is ranked #36 with an average rating of 9.0, while NinjaOne is ranked #26 with an average rating of 8.3. Automox holds a 0.5% mindshare in VM, compared to NinjaOne’s 0.8% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.

Automox

Read 20 Automox reviews

2,112 Views
781 Comparison Views

100% willing to recommend

NinjaOne

Read 24 NinjaOne reviews

8,571 Views
943 Comparison Views

95% willing to recommend

Automox

NinjaOne

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

NinjaOne and Automox offer robust IT management solutions. Automox's features seem more comprehensive, but NinjaOne is better in pricing and support.

Features: NinjaOne is known for comprehensive remote monitoring and management, ease of use, and quick setup. Automox stands out for automated patch management, effective endpoint protection, and regular updates.

Room for Improvement: NinjaOne could enhance its mobile capabilities, reporting features, and overall functionality. Automox users want a more intuitive navigation, improved customer service responsiveness, and some product experience enhancements.

Ease of Deployment and Customer Service: NinjaOne is noted for straightforward deployment and responsive customer service. Automox has an easy deployment but mixed feedback on customer support.

Pricing and ROI: Users favor NinjaOne for its competitive pricing and perceive a good ROI. Automox, though more expensive, is valued for its advanced features that justify the higher cost.

To learn more, read our detailed Automox vs. NinjaOne Report (Updated: March 2026).

Buyer's Guide

Automox vs. NinjaOne

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.9

Automox enhances efficiency in patch management, saving time and resources, improving compliance, and offering better visibility and security.

Sentiment score

6.5

NinjaOne streamlines operations, enabling remote resolutions and productivity boosts, with most organizations seeing cost and workload reductions quickly.

It is a cloud-based solution, so you do not need on-premises infrastructure, which saves hardware.

Joseph Mbugua

Project Manager at Shell

It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.

Dennis Mascot

Data at Infosys

Offered an additional remote solution, all while saving a lot of time and cost through troubleshooting.

William Pep

Project Engineer at Unilever

For more quotes and insights, download the Automox report

NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.

Jörg Köhler

Owner at AvalisNT AG

Time-wise, it is probably saving the service desk a day a week.

PeterMurphy

Head of Technology Operations at Codi Group

We saved money because we were able to consolidate three different tools into one.

reviewer2805150

IT Director at a financial services firm with 10,001+ employees

For more quotes and insights, download the NinjaOne report

Customer Service

Sentiment score

7.2

Automox’s customer service is highly praised for responsiveness, expertise, and efficiency, surpassing larger companies in user satisfaction.

Sentiment score

7.0

NinjaOne's support is praised for responsiveness and capability, though some users note occasional slow responses and limited availability.

They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.

Robert Araya

Network & Security Administrator at a legal firm with 51-200 employees

They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.

Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

The customer support has been excellent as the support team is always responsive and proactive.

Michael Fang

Quality Assurance Manager at Unilever

For more quotes and insights, download the Automox report

Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.

Javier_Rodriguez

Cloud Consultant at i-Community AG

The customer support at NinjaOne is excellent, rated ten out of ten.

Jörg Köhler

Owner at AvalisNT AG

Customer support from NinjaOne is excellent.

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

For more quotes and insights, download the NinjaOne report

Scalability Issues

Sentiment score

7.3

Automox is highly scalable and cloud-based, effectively managing numerous devices, despite minor manageability and console load time issues.

Sentiment score

8.2

NinjaOne efficiently scales across businesses, offering cost-effective and flexible device management for thousands of endpoints with ease.

It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.

Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

Automox scalability is excellent because it caters to my organization needs and can handle our organizational needs, ensuring that all our devices are well patched.

Joseph Mbugua

Project Manager at Shell

Automox's scalability is excellent as it has continued to grow with my organization and caters to my organization's needs.

William Pep

Project Engineer at Unilever

For more quotes and insights, download the Automox report

I would rate the scalability of NinjaOne as ten out of ten.

Roy Levy

CEO AND CTO at DeserveIT

We easily install the agent on new servers and can create scripts to automate agent installation.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.

PeterMurphy

Head of Technology Operations at Codi Group

For more quotes and insights, download the NinjaOne report

Stability Issues

Sentiment score

8.1

Automox is praised for its stability, reliable performance, prompt incident response, and efficient patching, with minimal downtime.

Sentiment score

8.2

Users find NinjaOne reliable and stable due to frequent updates, despite occasional minor issues with remote command execution.

It's not crashing or experiencing any downtime.

Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

I have not experienced any lagging or downtime

Michael Fang

Quality Assurance Manager at Unilever

I can confirm that Automox is very stable.

Joseph Mbugua

Project Manager at Shell

For more quotes and insights, download the Automox report

I would rate the stability a ten out of ten.

Jörg Köhler

Owner at AvalisNT AG

In the two years I have used it, I have never experienced any downtime or reliability issues.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

NinjaOne is extremely stable.

reviewer2805150

IT Director at a financial services firm with 10,001+ employees

For more quotes and insights, download the NinjaOne report

Room For Improvement

Automox needs better sync, user access, automation, UI, bandwidth management, notifications, reports, and remote support for Linux/iOS.

NinjaOne requires reporting, interface, integration, and feature improvements, addressing cost, usability, and security concerns for a better user experience.

Anything that can predict imminent failure of the device would be great.

PaulWalker2

Software Engineer at Unilever Inc.

An alert of a security threat could be another type of notification that tells me something is important.

Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

The integration is seamless.

Michael Fang

Quality Assurance Manager at Unilever

For more quotes and insights, download the Automox report

Security and reporting, including business intelligence tools, are adequate.

Javier_Rodriguez

Cloud Consultant at i-Community AG

NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

For more quotes and insights, download the NinjaOne report

Setup Cost

Automox offers cost-effective per-endpoint pricing, scalability, and comprehensive support with a valuable free trial for evaluation.

NinjaOne offers competitive, device-specific monthly pricing with good value, affordable compared to competitors, and benefits for educational institutions.

Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel from one place to another to go on site and troubleshoot devices.

Raphael Tiji

Senior Software Engineer at AT&T

Automox's price is very cost-effective and affordable.

Dennis Mascot

Data at Infosys

the price has always been competitive and very cost-effective

William Pep

Project Engineer at Unilever

For more quotes and insights, download the Automox report

The pricing for NinjaOne is appropriate for small companies.

Javier_Rodriguez

Cloud Consultant at i-Community AG

NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.

Jörg Köhler

Owner at AvalisNT AG

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

Courtney Mcclellan

IT Support at Team Trinet

For more quotes and insights, download the NinjaOne report

Valuable Features

Automox offers automated, cloud-native patching with cross-platform compatibility, customizable worklets, and an intuitive dashboard for simplified security management.

NinjaOne boosts IT efficiency with remote management, automation, strong security, and seamless integration, offering a user-friendly, cost-effective solution.

One of the best features I appreciate about Automox is automated patching.

Naqash Ahmed

Senior Data Reporting Analyst at University of Bradford

Automox allows me to patch all devices regardless of the operating system.

Michael Fang

Quality Assurance Manager at Unilever

It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.

Dennis Mascot

Data at Infosys

For more quotes and insights, download the Automox report

The software's automation tools have solved critical deployment problems for small businesses.

Javier_Rodriguez

Cloud Consultant at i-Community AG

A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.

Jörg Köhler

Owner at AvalisNT AG

Every month, every quarter, I see new features, and it is always evolving.

Roy Levy

CEO AND CTO at DeserveIT

For more quotes and insights, download the NinjaOne report

Categories and Ranking

Automox

Ranking in Vulnerability Management

36th

Ranking in Patch Management

14th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (36th), Enterprise Mobility Management (EMM) (13th)

NinjaOne

Ranking in Vulnerability Management

26th

Ranking in Patch Management

6th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (9th), Network Monitoring Software (21st), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (11th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of Automox is 0.5%, down from 0.6% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Vulnerability Management Mindshare Distribution
Product	Mindshare (%)
NinjaOne	0.8%
Automox	0.5%
Other	98.7%

Vulnerability Management

Featured Reviews

Raphael Tiji

Senior Software Engineer at AT&T

Unified patching and remote access have strengthened security and reduced support overhead

Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believe that with some improvement, it could replace other tools that we currently use. Exclusion for updates should be improved in Automox. Integration with Tenable vulnerability management should be improved, as it should be included. I do not have any other improvements needed for Automox that I have not mentioned yet, perhaps only small or wish-list features.

Read full review

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Read full review

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Top Industries

By visitors reading reviews

Government

Manufacturing Company

Computer Software Company

Financial Services Firm

Computer Software Company

11%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What needs improvement with Automox?

Automox needs some improvement, particularly in that remote support for Linux is lacking. Additionally, remote support for iOS could be better. The integration is seamless.

See all answers

What is your primary use case for Automox?

Our main use case for Automox is that we as a company need to be Cyber Security Plus compliant, and therefore we need to ensure that our devices are patched regularly. Having over 1,000 devices, ma...

See all answers

What advice do you have for others considering Automox?

Automox is a modern, simple-to-use, and powerful tool that works well for all sizes of organizations that have a mix of remote, hybrid, and endpoints. Automated patching is a key strength of Automo...

See all answers

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...

See all answers

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Product Reports

Buyer's Guide

Automox

March 2026

Download Automox product report

Buyer's Guide

NinjaOne

March 2026

Download NinjaOne product report

Overview

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

Information Not Available

Status Pros, Mitchell and Company

Buyer's Guide

Automox vs. NinjaOne

March 2026

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