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N-able N-central vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able N-central
Ranking in Remote Monitoring and Management (RMM)
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Monitoring and Management (RMM)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of April 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-central is 12.3%, up from 10.4% compared to the previous year. The mindshare of NinjaOne is 21.1%, up from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Jallad Ahmad - PeerSpot reviewer
Optimizes device management and has an easy deployment
Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version.  They need support for their employees on the device itself. We use N-central to get access to the device, and we…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"N-able N-central is an easy tool to implement with customers."
"The most valuable features of N-central are its ease of deployment and ease of use."
"I like the remote connectivity, reporting suite, and patch management module."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"N-able N-central is very scalable."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The most valuable feature of N-able N-central is the many options it has."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The installation is easy, it only took two minutes."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"Good at managing updates and for remote support."
"The software's automation tools have solved critical deployment problems for small businesses."
 

Cons

"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"Involving AI in the platform could improve it further."
"The solution's overall integration should be improved."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."
"There is room for improvement in the development of custom monitoring services."
"At this moment, we encounter stability issues with N-able N-central from time to time."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"NinjaOne's dashboard could be easier to use."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's reporting module is cumbersome."
"Lacks sufficient integrations with other PSAs."
"NinjaOne's pricing and user interface needs improvement."
"The network monitoring needs to be improved."
 

Pricing and Cost Advice

"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."
"We currently pay $1.20 per device on a monthly basis."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaRMM uses a subscription model."
"The product's pricing depends on the number of PCs or devices."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
8%
Manufacturing Company
8%
Government
6%
Computer Software Company
16%
Retailer
8%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with N-able N-central?
One of my personal challenges with N-able N-central is the monitoring of services for server hardware. The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-ce...
What is your primary use case for N-able N-central?
Our primary use case for N-able N-central is monitoring. As an administrator, I frequently work with N-able N-central for monitoring, spending approximately fifty percent of my time on it.
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

SolarWinds N-central, SolarWinds MSP N-central
No data available
 

Overview

 

Sample Customers

Premier Technology Solutions
Status Pros, Mitchell and Company
Find out what your peers are saying about N-able N-central vs. NinjaOne and other solutions. Updated: March 2025.
845,564 professionals have used our research since 2012.