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Atera vs N-able N-central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Remote Monitoring and Management (RMM)
5th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (42nd), IT Service Management (ITSM) (10th), Patch Management (12th), AIOps (22nd), Agentic Automation (10th), Autonomous Endpoint Management (7th)
N-able N-central
Ranking in Remote Monitoring and Management (RMM)
6th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Atera is 7.3%, up from 7.4% compared to the previous year. The mindshare of N-able N-central is 5.5%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
Atera7.3%
N-able N-central5.5%
Other87.2%
Remote Monitoring and Management (RMM)
 

Featured Reviews

NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
NM
Senior Operations Specialist at Tagit cc
Transition has been smooth and integration supports compliance with ease
The transition to N-able N-central was very smooth. We were confident that our migration would not affect any operations. It was easy to migrate our clients into the new solutions. What we have experienced is that only branding has changed along with the way reports are structured. The solution is more advanced and the transition was well thought out. The process is managed properly. Regarding the integration capabilities of N-able N-central, my colleagues who work with this solution recently completed an ISO quality audit. The auditor could understand and manage how we handle our assets and environment because it's quite simple, even for someone who doesn't use the platform daily. This demonstrates that we are using a solution that meets our compliance requirements. N-able N-central is easy to use. Once licenses are provisioned, it's simple for my team to deploy the solution from anywhere remotely, provided there is internet access or remote access to the device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say it's the number one tool for all ITMS."
"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"One thing that I'm most impressed by with Atera is how much they listen to their community to focus on more integrations."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"The solution's service is good."
"The transition to N-able N-central was very smooth; we were confident that our migration would not affect any operations, and it was easy to migrate our clients into the new solutions."
"N-able N-central is very scalable."
"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"The most helpful features of N-able N-central include providing a single pane of glass for many insights in an environment regarding their patching, their assets, their devices in general, and the active issues that they show."
"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable features of N-central are its ease of deployment and ease of use."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
 

Cons

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"Reporting is probably the main frustration."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"Customization could be improved."
"It will be interesting if Atera can integrate all kinds of products."
"The one thing that could do with improvement is the reporting."
"There is definitely room for improvement with its automation capabilities."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The solution's overall integration should be improved."
"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."
"Involving AI in the platform could improve it further."
"It was previously expensive and tedious to manage different licenses."
"There is room for improvement in the development of custom monitoring services."
"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."
"At this moment, we encounter stability issues with N-able N-central from time to time."
 

Pricing and Cost Advice

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"The price is reasonable for what we require."
"The solution cost approximately $200 Canadian per month."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"As an internal IT, it's gold right there. It is money in the bank."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
Comms Service Provider
14%
Outsourcing Company
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
What needs improvement with N-able N-central?
The MSP part of N-able N-central has evolved over the years. They have been trying to move from professional or network server and desktop licensing to make it more comprehensive. With professional...
What is your primary use case for N-able N-central?
We have been dealing with Enable EDR and N-able N-central, which is a management center. It's the NOC solution that we are currently running our asset management on. We are managing tasks in that e...
What advice do you have for others considering N-able N-central?
There's a new node for N-able N-central which they have addressed. Our outstanding items include reviewing our pricing and partnership level, which can provide additional benefits when we exceed 10...
 

Also Known As

No data available
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Premier Technology Solutions
Find out what your peers are saying about Atera vs. N-able N-central and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.