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Pramod-Talekar - PeerSpot reviewer
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 5Leaderboard
May 12, 2024
Makes it easier to manage a larger number of nodes per cluster
Pros and Cons
  • "It is easier to manage a larger number of nodes per cluster. Currently, if we are managing a minimum of 64 nodes in a single cluster, that capacity can be increased."

    How has it helped my organization?

    There are multiple scenarios to consider. One important aspect is the use of snapshots, which are helpful for building anything on Azure. With snapshots, we can capture the state of a virtual machine and revert back to it, using VMware's features. Another valuable feature is vMotion, which allows us to manage and migrate virtual machines from one node to another. This capability is particularly useful for ensuring high availability; if there's an issue with a node, we can seamlessly migrate the virtual machines to another node.

    What is most valuable?

    It is easier to manage a larger number of nodes per cluster. Currently, if we are managing a minimum of 64 nodes in a single cluster, that capacity can be increased. Another notable feature is migration, facilitated by VMwareSync. There are minimum memory and CPU requirements, but these can be scaled up along with additional CPU resources for virtual machines, thereby enhancing the available features.

    What needs improvement?

    if VMware can introduce multiple other good features, it will further help us work.

    For how long have I used the solution?

    I have been using VMware vCenter for ten years.

    Buyer's Guide
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    What do I think about the stability of the solution?

    I rate the solution’s stability a ten out of ten.

    What do I think about the scalability of the solution?

    Scalability is  impressive. I've worked with clusters comprising 15-16 nodes. VMware vCenter can manage up to 64 nodes in a single cluster, which is a substantial increase.

    More than 5,000 users are using this solution.

    I rate the solution’s scalability a ten out of ten.

    How was the initial setup?

    The initial setup is easy and takes an hour to complete. It comes with ready-to-use templates for virtual machines. 

    We will download the OEM template from the vCenter side, and then deploy it on the server wherever we need it.

    I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

    What's my experience with pricing, setup cost, and licensing?

    The product is cheap. It is a one time purchase.

    I rate the product’s pricing a out of ten, where one is cheap and ten is expensive.

    What other advice do I have?

    The GUI interface for the monitoring tool is good. We have VMware security features integrated, which is beneficial. Data encryption and robust infrastructure are additional advantages.

    One feature is DRS which manages virtual machines. Thus, it migrates virtual machines, adjusting the resources in the background.

    Overall, I rate the solution a ten out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Gaurav Sharma. - PeerSpot reviewer
    Chief Technology Officer at a cloud solution provider with 1,001-5,000 employees
    Reseller
    Top 10
    Aug 18, 2025
    VMware vCenter Server continues to underpin modern enterprise virtualization, and its latest incarnation, vCenter 9.0 (released June 17, 2025), brings a new era of management capabilities.
    Pros and Cons
    • "The integration of vCenter server with any software, whether from VMware or a third party, is smooth and straightforward."
    • "There is a feature called Fault Tolerance (FT), which has been part of vCenter servers since the product's inception. However, it has a lot of complexity, and when my team tested it, we found it difficult to manage. It also has some bugs. Consequently, we decided not to offer any fault tolerance features to our customers."

    What is our primary use case?

    Our primary use case for VMware vCenter Server is to centrally manage our virtualized datacenter infrastructure. We run a mixed environment of Windows and Linux VMs across a TIA Tier-3 certified datacenter on VMware vSphere clusters, with Cisco networking, Palo Alto firewalls, and F5 load balancers integrated.

    vCenter allows us to manage hundreds of VMs and ESXi hosts, streamline provisioning, enforce resource allocation policies, and monitor performance from a single pane of glass. We also rely heavily on vCenter for high availability, vMotion, DRS, and lifecycle management of hosts and VMs.

    How has it helped my organization?

    VMware vCenter has significantly improved our organization by providing a centralized management platform for our entire virtualized datacenter. Earlier, managing multiple ESXi hosts and VMs individually was complex and time-consuming. With vCenter, we can now:

    • Perform seamless vMotion and DRS to balance workloads automatically.

    • Ensure high availability and resilience, reducing downtime for mission-critical applications.

    • Simplify patching and lifecycle management of ESXi hosts.

    • Gain end-to-end visibility into performance, storage, and networking through a single interface.

    This has improved our operational efficiency, reduced escalations from support teams, and increased uptime for services we provide to customers through our public cloud platform.

    What is most valuable?

    The features we find most valuable in VMware vCenter are:

    • vMotion & Storage vMotion – Seamless live migration of workloads without downtime has been critical for maintenance and load balancing across our clusters.

    • Distributed Resource Scheduler (DRS) – Ensures optimal resource utilization by automatically balancing workloads, which is especially useful in our multi-tenant cloud environment.

    • High Availability (HA) – Provides resiliency for critical business applications, reducing downtime and meeting SLA commitments.

    • Lifecycle Manager – Simplifies patching and upgrades of ESXi hosts, improving compliance and security.

    • Centralized Monitoring & Alarms – Single-pane visibility of performance, storage, and networking health enables faster troubleshooting and proactive management.

    These features together have improved uptime, operational efficiency, and customer experience in our datacenter and public cloud platform.

    What needs improvement?

    While VMware vCenter Server is a robust and mature platform, there are several areas where it could improve:

    • User Interface Performance – The HTML5 web client has improved over older versions, but performance can still lag when managing large-scale environments with hundreds of hosts and thousands of VMs. A more responsive and intuitive UI would help.

    • Native Backup & Restore – vCenter still relies heavily on third-party solutions for full-featured backup and restore. An integrated, enterprise-grade native backup tool would add value.

    • Reporting & Analytics – The built-in reporting is limited. More advanced dashboards, historical trends, and predictive analytics powered by AI/ML would be beneficial.

    • Simplified Upgrades – Upgrades and patching, while improved with Lifecycle Manager, can still be complex. A more automated, zero-downtime upgrade path would be ideal.

    • Cost Optimization Features – As organizations move toward hybrid/multi-cloud, native cost visibility and optimization tools within vCenter would help IT teams manage budgets better.

    Suggested Features for Next Release:

    • AI-driven capacity planning and predictive analytics to proactively avoid performance issues.

    • Integrated backup and DR orchestration without needing third-party tools.

    • Role-based dashboards tailored for operations, management, and security teams.

    • Enhanced API integrations with public cloud platforms (AWS, Azure, GCP) for hybrid cloud management.

    For how long have I used the solution?

    I have been using VMware vCenter Server for more than 13 years, starting from version 3.x, and have continuously upgraded through versions up to the latest 9.0 release

    What do I think about the stability of the solution?

    From my experience, vCenter server has rarely been a point of major concern regarding availability. It mainly provides centralized administration, so its unavailability doesn't directly affect the functionality of our cloud infrastructure. 

    I've encountered a few instances where vCenter was unavailable or crashed, but the impact was minimal since ESXi servers and the virtual machines on them continued to run smoothly, although features provided by vCenter were temporarily unavailable.

    What do I think about the scalability of the solution?

    Initially, when vCenter was introduced, scaling it to support a certain number of ESXi hosts and virtual machines was quite challenging. This was around 2012 and 2013. 

    However, it has become increasingly scalable over time. Nowadays, we can deploy multiple vCenters in a cluster formation to scale extensively. I haven't reached the maximum capacity of vCenter because it's huge.

    How are customer service and support?

    I've been working with VMware for about 10 years now.

    Earlier, VMware support was very good. The technical guy on the call used to understand the issue from their side. And then, if that issue was beyond their expertise, they generally called other guys or used to forward our call to the next escalation team or something like that. We just used to call them once, and then we got our solution during that one call.

    But in the last four to five years, there's been a kind of 360-degree change in terms of customer support from VMware. And most of it's going in the negative direction, which we are not happy with. 

    The technician now says, "Okay, this is beyond my expertise. I'm going to escalate it to the next team, and they will be in touch with you in a couple of hours or maybe the next day." And trust me, nobody contacts us until we open another ticket, reference the ticket we opened previously, and ask them to give us priority one support. And again, they start troubleshooting it from scratch. Again, "This is beyond our expertise, and we will forward this call to our next escalation team, and they will get in touch with you." We get stuck in this kind of loop most of the time.

    If I'm using ten tickets with VMware, three to nine times it happens when we, you know, keep chasing them for the technical things. Even though they fixed the issue, we ask them to provide a complete justification, the root cause of why this issue occurred, what exactly we did to fix it, and how we can make sure that this issue will not come again in the future. They don't have a clear answer for us. But since things start working for us, most of the time, we don't bother about that. 

    But for our reference purpose, we want to keep RCA (Root Cause Analysis) and other documents updated so that we can fix those issues from our side or take any preventive action even before we hit the same situation again. But in the last four or five years, we've been lacking there. Because we're not getting that much good support from VMware, which we used to get back in 2012, 2013, 2014, or so.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We have one of the Microsoft Hyper-V solutions.

    How was the initial setup?

    I've installed it on servers and provided regular support, so I do have experience with the initial setup process. 

    Earlier, it was a bit difficult because it required a separate database server installation before installing the central server, and then the database had to be integrated during the vCenter server installation. 

    However, this process has been significantly simplified now. vCenter now includes its own database, eliminating the need for separate database installation. We just follow a single setup to deploy vCenter along with its required database, which we are quite pleased with.

    The deployment takes approximately 30 minutes to 45 minutes, depending on the infrastructure where it's being deployed, so generally less than an hour.

    What about the implementation team?

    When I was part of the deployment team, I was the only one responsible for it. Now, we have a dedicated team for installation and deployment, but only one resource is required to deploy the vCenter server.

    Assistance from VMware is not really required because the process is very straightforward and simple. 

    We just need to follow the instructions provided in the setup wizard, enter the required values, and the installation completes smoothly and straightforwardly.

    I have mostly deployed it on-premises and haven't had the opportunity to deploy it in a hybrid environment.

    What's my experience with pricing, setup cost, and licensing?

    The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model. So, it's streamlined now, and we are okay with that.

    What other advice do I have?

    I would advise that at least you should be very well aware of all the functionalities you are going to offer to your customers. Then, you should see whether those functionalities are there in the vCenter server and working as per the documentation provided by VMware. You should be very well aware of it. 

    One example is the fault tolerance problem. Although VMware said it was fine, practically, we haven't seen it working as expected. So features need to be identified in advance before choosing vCenter server.

    Overall, I would rate the solution a nine out of ten because I'm very much happy with all the features provided by vCenter.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
    Last updated: Aug 18, 2025
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    Buyer's Guide
    VMware vCenter
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    Shaijith KB - PeerSpot reviewer
    Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)
    Real User
    Top 5Leaderboard
    Oct 15, 2024
    Efficient migration and centralized management with a straightforward setup
    Pros and Cons
    • "The most valuable feature is the ease of migrating services from one host to another during maintenance."
    • "There needs to be improvement in the pricing model, as the host license is already very high, and customers should have more open options for creating automation scenarios out of the box."

    What is our primary use case?

    vCenter is primarily used to manage hosts centrally. It handles multiple scenarios, such as creating a distribution switch instead of an individual standard switch. Centralized management of policies and applying user-based restrictions are some of the potential use cases.

    How has it helped my organization?

    With vCenter, it becomes easier to manage a hundred hosts manually and to create scenarios such as authentication. It makes the process quite cost-effective.

    What is most valuable?

    The most valuable feature is the ease of migrating services from one host to another during maintenance. Adding network paths is also simple, and it has a direct integration with Active Directory for role-based access.

    What needs improvement?

    There needs to be improvement in the pricing model, as the host license is already very high, and customers should have more open options for creating automation scenarios out of the box.

    For how long have I used the solution?

    I have been using vCenter since 2014, which indicates a duration of nine years.

    What do I think about the stability of the solution?

    The solution is quite stable and doesn't have many issues from the beginning. However, it is stable to an extent of eighty percent because it may encounter blue screen errors and other common issues.

    What do I think about the scalability of the solution?

    The normal environment is sufficient to handle multiple hosts, so it doesn't require frequent scaling.

    How are customer service and support?

    vCenter is under support, and it doesn't have many issues, which makes it easy to maintain.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial setup of vCenter is straightforward.

    What about the implementation team?

    One technician is usually enough for the setup.

    What was our ROI?

    vCenter helps save time and costs by making it easier to manage multiple hosts and scenarios, thus being cost-effective.

    What's my experience with pricing, setup cost, and licensing?

    The setup cost is high as the host license is expensive, and there is a concern about charging too much for a management tool.

    What other advice do I have?

    My advice is not to use any recent products but to opt for open-source solutions.

    I'd rate the solution eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Bhaskar Rao - PeerSpot reviewer
    Network Manager Admin at Yamaha
    Real User
    Top 5Leaderboard
    Jun 10, 2024
    Helps host the entire set of production and development servers used in an organization
    Pros and Cons
    • "I can say that the product is stable because we have been using the tool for the last fifteen years in our company, and there has been no issue."
    • "There have been some ongoing conflicts since VMware was taken over by Broadcom."

    What is our primary use case?

    I don't directly use VMware because I am in charge of the network side, and there is a server team that uses it. However, I use the solution in my company for the servers, local development, and production, as well as for managing all the servers.

    What is most valuable?

    I can say that the product is stable because we have been using the tool for the last fifteen years in our company, and there has been no issue. It is a very good product.

    What needs improvement?

    Nowadays, there are some problems with the product, especially after VMware was taken over by Broadcom. People face some challenges since Broadcom does not share any licenses with customers. The tool's licensing cost has increased too much compared to what it was in the past. Our company needs to check all the hardware to see if we need to buy VMware. To get some more details regarding the challenges faced, I will have to contact my company's server team. There have been some ongoing conflicts since VMware was taken over by Broadcom.

    The tool's price and the hardware compatibility are areas of concern where improvements are required.

    For how long have I used the solution?

    I have been using VMware vCenter for fifteen years.

    What do I think about the stability of the solution?

    It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.

    What do I think about the scalability of the solution?

    As of now, there are no scalability issues with the product. Scalability-wise, I rate the solution a nine out of ten.

    Which solution did I use previously and why did I switch?

    My company uses SolarWinds for monitoring purposes.

    How was the initial setup?

    The product's initial setup phase is easy and not very complex.

    The solution's initial setup phase takes three days.

    What about the implementation team?

    During the installation process, my company contacts the OEM and support and not the consultant's support. My company already has a technical team, so we take care of the tool, and if any issues arise with the product, we only talk to the OEM.

    What was our ROI?

    The tool's ROI is good since the last fifteen years my company has been using it, and there have been no issues. I know the tool has a very minimum number of issues. The entire production and development servers are hosted on VMware vCenter, so there is good ROI experienced by the organization.

    What other advice do I have?

    Speaking about the disaster recovery capabilities, my company has two data centers, one in Delhi, and the other one in Chennai. If there is a need to use the disaster recovery capabilities, our company can go for the failover.

    I recommend the product to others who plan to use it, but before that, I would also suggest that they need to understand that VMware has been taken over by Broadcom and that they can face some price and hardware compatibility issues.

    All of our company's development servers and production servers are hosted under VMware vCenter, which is valuable for our business since it allows our business to continue without any downtime. Not just the user communication but everything else is hosted on the vendor server.

    I rate the tool an eight or nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Maryam Abdrabo Eid - PeerSpot reviewer
    System Engineer at TARGET Integrated Systems
    Real User
    Top 10
    Jan 17, 2025
    Optimizes resource management and an easy initial setup
    Pros and Cons
    • "I integrated with VMware products, which makes integration easy."
    • "I usually use the DRS, distributed resource scheduling, to balance resources between mini ESXi and CPU."
    • "The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."
    • "The protocol interface or web page is not easy to use, and the personal portal is difficult to navigate."

    What is our primary use case?

    I installed VMware vCenter and ESXi. I use vCenter to manage the several ESXi under it. I have used the DRS, high availability, and fault tolerance in my vCenter.

    What is most valuable?

    I usually use the DRS, distributed resource scheduling, to balance resources between many ESXi. I also use SDRS to balance storage. High availability so if an ESXi server is down, the VM is started on another ESXi. This feature helps eliminate downtime. Additionally, I integrated with VMware products, which makes integration easy.

    What needs improvement?

    The performance is well, however, i didnot use different products to say my opinion.

    For how long have I used the solution?

    I have used it for about two years.

    What do I think about the stability of the solution?


    What do I think about the scalability of the solution?

    If I use a critical system requiring zero downtime, I utilize vCenter and its features.

    How are customer service and support?

    After replacing the license with the new one on Broadcom for VMware, I faced some problems, however, I tried to solve them.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Setting the solution up is easy.

    What about the implementation team?


    Which other solutions did I evaluate?

    I searched for the differences between automation tools like Morpheus and other features. I don't know if I may migrate to hyper-v or Nutanix, which are famous, or AWS, or Azure.

    What other advice do I have?

    I used the product extensively and didn't work much with different products, so I can't comment on that. 

    Overall, I rate this product seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Arif-Kundi - PeerSpot reviewer
    CEO at BazTech
    Real User
    Top 20
    May 28, 2024
    Offers centralized control over virtual machines and helps to reduce server costs
    Pros and Cons
    • "The tool is helpful because it gives us excellent control, maximizing server usage and resources. We can create numerous virtual machines and servers that host many services. Overall, we have had a very good experience. The most valuable feature for us is its elasticity. We can easily ramp up resources and bring in more processes for specific workloads, which was a nightmare earlier. This ability to extend resource availability for virtual users is particularly beneficial."
    • "The support for the Linux operating system wasn't great when we used it."

    What is most valuable?

    The tool is helpful because it gives us excellent control, maximizing server usage and resources. We can create numerous virtual machines and servers that host many services. Overall, we have had a very good experience.

    The most valuable feature for us is its elasticity. We can easily ramp up resources and bring in more processes for specific workloads, which was a nightmare earlier. This ability to extend resource availability for virtual users is particularly beneficial.

    We were able to save data on at least ten on-prem servers. Using VMware vCenter, we reduced our server costs. We could utilize many resources by maximizing the usage of minimal servers.

    The tool gave us centralized control over all our virtual machines, which was incredibly helpful. We could easily check our services and had fine-grained control over the environment. This saved us a lot of hassle and ensured we never had any major problems. It’s such a good product that I highly recommend it.

    What needs improvement?

    The support for the Linux operating system wasn't great when we used it. 

    For how long have I used the solution?

    I have been using the product since 2014.

    What do I think about the stability of the solution?

    I rate the tool's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    I am impressed with the solution's scalability. I rate it a ten out of ten.

    How was the initial setup?

    VMware vCenter's deployment is easy. It was pretty quick because we were looking at an enterprise deployment. It took us two or three days to configure all the virtual servers.

    What's my experience with pricing, setup cost, and licensing?

    VMware vCenter is not expensive. 

    What other advice do I have?

    We have Software Assurance, which helps our licenses get updated and upgraded. We never had to deal with outages or restore backups, as we took backups and never needed to restore any data from the tool.

    I would recommend it to anyone and rate it a ten out of ten. It is highly recommended that they use the tool for proof of concepts and then opt to virtualize their environment. They will not regret it.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PurwandiPurwandi - PeerSpot reviewer
    Senior Cloud Engineer at PT. Sigma Cipta Caraka (Telkomsigma)
    MSP
    Top 20
    May 26, 2024
    Provides valuable monitoring features, but its browser-based management capabilities need improvement
    Pros and Cons
    • "It has significantly impacted our organization by facilitating troubleshooting and monitoring processes."
    • "Enhancing the product's capabilities on the backend could be beneficial."

    What is our primary use case?

    Our primary use case for this solution is for infrastructure services, specifically SFTP.

    What is most valuable?

    The most valuable features of vCenter are its monitoring capabilities and operational tools for managing virtual machines. These tools help us efficiently monitor performance, manage networking, and handle provisioning tasks.

    What needs improvement?

    Enhancing the product's capabilities on the backend could be beneficial. We worry about potential changes in licensing costs and structures. They could work on the pricing models. 

    In the platform's next release, they could improve browser-based management capabilities, allowing full functionality without requiring a client agent. It would enable users to perform all management tasks using popular browsers like Mozilla Firefox and Safari.

    For how long have I used the solution?

    We have been using VMware vCenter in our environment since 2012.

    What do I think about the stability of the solution?

    The product's stability is generally satisfactory. However, ensuring compatibility with other components, such as the text server, is crucial to maintaining stability.

    I rate the product stability as seven out of ten.

    What do I think about the scalability of the solution?

    We have 200 VMware vCenter users in our organization. It is highly scalable. However, automation is needed to enhance scalability further. While we can manage scalability manually, automated capabilities would be more efficient.

    I rate the scalability a seven out of ten.

    How are customer service and support?

    We contact VMware for support whenever we require assistance, and they promptly address our queries. The response time varies depending on the issue's complexity, but we typically receive a response within an hour.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    Before choosing VMware vCenter, we considered that if the licensing model was unsuitable, we might switch to alternatives like OpenStack or other virtualization solutions. However, ultimately, vCenter was the primary option we chose.

    How was the initial setup?

    The initial setup can be straightforward, particularly with simplified configuration options. However, integration with other systems and services may require additional effort to ensure seamless operation. Depending on the complexity of the infrastructure, setup time can vary from a day to potentially more than a week, especially when extensive configuration and preparation are needed.

    I rate the process a seven out of ten.

    What about the implementation team?

    The implementation typically involves coordination between networking teams, support teams, and potential vendors. Depending on the scale and complexity of the deployment, expertise from multiple domains may be required. For larger deployments with complex networking, storage, and VMware configurations, the involvement of experienced vendor teams or in-house experts is essential. It ensures efficient deployment and ongoing maintenance.

    What was our ROI?

    The ROI depends on deployment size, whether on-premises or in the public cloud. Moving to the cloud can save costs by reducing hardware investment, administrative overhead, and electricity expenses, particularly for larger deployments.

    What's my experience with pricing, setup cost, and licensing?

    We have purchased monthly licenses for the platform. There are additional costs involved. We pay per user, but we are still determining if the new licensing model will be more expensive or cheaper.

    I rate the pricing a five out of ten.

    What other advice do I have?

    VMware vCenter has notably enhanced our virtual environment management by improving operational efficiency and troubleshooting various platform issues.

    It has significantly impacted our organization by facilitating troubleshooting and monitoring processes. However, we seek a more equitable licensing model based on resource usage to better align with our needs. It would ensure fair pricing and optimize resource allocation, enhancing operational efficiency and cost-effectiveness.

    Before installing VMware vCenter, users should consider the potential challenges of integrating new services and weigh the cost-effectiveness of on-premises versus cloud solutions. Evaluating pricing and scalability is crucial, as opting for public cloud alternatives may incur higher expenses. Therefore, assessing the overall price-performance ratio and scalability options is essential for making an informed decision about installing vCenter.

    I rate the product a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Nikhil Nikhil - PeerSpot reviewer
    Information Technology Operations Lead at TT Systems LLC
    Real User
    Top 5
    May 16, 2024
    Provides good virtualization and ease of backing up the virtual and on-premises servers
    Pros and Cons
    • "The most valuable features of the solution are virtualization and ease of backing up the virtual and on-premises servers."
    • "The solution’s pricing could be improved."

    What is our primary use case?

    We use the solution for backup.

    What is most valuable?

    The most valuable features of the solution are virtualization and ease of backing up the virtual and on-premises servers.

    What needs improvement?

    The solution’s pricing could be improved.

    For how long have I used the solution?

    I have been using VMware vCenter for five years.

    What do I think about the stability of the solution?

    I rate the solution’s stability an eight to nine out of ten.

    What do I think about the scalability of the solution?

    I rate the solution an eight or nine out of ten for scalability.

    How are customer service and support?

    The solution's technical support is very good compared to other virtualization tools. We used to get a response within ten days. We should have premium licensing to get support. I feel that the cost of the support is higher.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

    What about the implementation team?

    The solution's deployment process is very straightforward. For a small environment, the solution can be deployed within a day. The solution's deployment time depends upon the environment. For a smaller environment, the deployment and configuration can be completed within one or two days.

    What's my experience with pricing, setup cost, and licensing?

    On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

    What other advice do I have?

    The user administration is straightforward, and the restore is quick and easy. All software has bugs. VMware vCenter is one of the standards of virtualization in the market for on-premises. I would recommend the solution to other users. After its merger with Broadcom, the solution's license price has become costlier, and the previously available customizations are no longer available.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Buyer's Guide
    Download our free VMware vCenter Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2026
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    Server Monitoring
    Buyer's Guide
    Download our free VMware vCenter Report and get advice and tips from experienced pros sharing their opinions.