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NinjaOne vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
NinjaOne streamlines operations, enabling remote resolutions and productivity boosts, with most organizations seeing cost and workload reductions quickly.
Sentiment score
3.5
VMware vCenter provides significant ROI by cutting costs on nodes, management, power, and enhancing scalability, security, and continuity.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
7.0
NinjaOne's support is praised for responsiveness and capability, though some users note occasional slow responses and limited availability.
Sentiment score
6.5
VMware vCenter customer service is praised for responsiveness but criticized for slow responses and difficulties in technical issue escalation.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
VMware vCenter manages high availability effectively.
IT Infrastructure And Architect Specialist at Cmit
The technical support is good.
Manager Tech. & Support (Information Technology) at Texitech
 

Scalability Issues

Sentiment score
8.2
NinjaOne efficiently scales across businesses, offering cost-effective and flexible device management for thousands of endpoints with ease.
Sentiment score
8.4
VMware vCenter is highly scalable, supporting enterprises with robust resource allocation and surpassing competitors like Nutanix.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
On a scale of one to ten, I would rate its scalability as ten.
IT Manager at Synergy Computers
The scalability is good in vCenter.
Manager Tech. & Support (Information Technology) at Texitech
The solution is completely scalable as we can increase any host with great simplicity.
IT Infrastructure And Architect Specialist at Cmit
 

Stability Issues

Sentiment score
8.2
Users find NinjaOne reliable and stable due to frequent updates, despite occasional minor issues with remote command execution.
Sentiment score
5.8
VMware vCenter is praised for reliability and stability, with excellent support, despite occasional compatibility and log concerns.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
Nothing has been reported to me about VMware vCenter till now because I have around eighteen members who are operating it, and none of them have reported any issues.
Manager Data Centre at a consultancy with 51-200 employees
We have not faced any issues after upgrading VMware vCenter, whether on the vCenter or any host.
IT Infrastructure And Architect Specialist at Cmit
 

Room For Improvement

NinjaOne requires reporting, interface, integration, and feature improvements, addressing cost, usability, and security concerns for a better user experience.
VMware vCenter users face high costs and licensing complexity, desiring flexible pricing and technical improvements post-Broadcom acquisition.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
The licensing model has shifted, leading to higher costs, particularly for smaller organizations.
IT Manager at Synergy Computers
If they had separate pricing for each module, organizations could purchase only the modules they need, and the price would lower.
Manager Data Centre at a consultancy with 51-200 employees
Better redundancy options can be achieved by using multiple vCenter machines.
Manager Tech. & Support (Information Technology) at Texitech
 

Setup Cost

NinjaOne offers competitive, device-specific monthly pricing with good value, affordable compared to competitors, and benefits for educational institutions.
VMware vCenter's high costs and licensing changes pose challenges, especially for smaller businesses, amid Broadcom's potential pricing impact.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
The licensing model now requires purchasing 96-core solutions, even if fewer cores are needed, adding to the cost burden.
IT Manager at Synergy Computers
 

Valuable Features

NinjaOne boosts IT efficiency with remote management, automation, strong security, and seamless integration, offering a user-friendly, cost-effective solution.
VMware vCenter provides centralized management, high availability, seamless migration, scalability, and integration with NSX T and vSAN for operational efficiency.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
High availability is employed so if an ESXi server is down, the VM is supported on another ESXi on other servers.
System Engineer at TARGET Integrated Systems
In vCenter, I can easily manage storage and move it from one server to another, which is beneficial for the environment.
Manager Tech. & Support (Information Technology) at Texitech
VMware vCenter is excellent for managing and monitoring hypervisors, specifically with features like live migration, storage vMotion, and host vMotion.
IT Manager at Synergy Computers
 

Categories and Ranking

NinjaOne
Ranking in Server Monitoring
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Help Desk Software (9th), Network Monitoring Software (21st), IT Service Management (ITSM) (8th), Remote Access (11th), Vulnerability Management (26th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)
VMware vCenter
Ranking in Server Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Server Monitoring category, the mindshare of NinjaOne is 3.6%, up from 2.5% compared to the previous year. The mindshare of VMware vCenter is 1.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
VMware vCenter1.9%
NinjaOne3.6%
Other94.5%
Server Monitoring
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
VinayKumar7 - PeerSpot reviewer
Manager Data Centre at a consultancy with 51-200 employees
Centralized control has improved data center virtualization and streamlined DC DR replication
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the license and purchase it according to our choice. Now, they bundle it with vSAN, which many organizations may not use. Although we purchase it along with the bundled license, we pay for something which is of no use to us because we have our own storage. If they had separate pricing for each module, organizations could purchase only the modules they need, and the price would lower. For smaller organizations, this can become a huge cost issue. For larger organizations, there is no issue, but for medium-sized organizations, they have to shell out a lot.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
Marketing Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The pricing of VMware vCenter is high. What was earlier, before it was acquired by Broadcom, was different. Now, Broadcom has acquired it, and the earlier arrangement was that we used to bundle the...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about NinjaOne vs. VMware vCenter and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.