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NinjaOne vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.
Sentiment score
4.8
VMware vCenter provides cost savings and efficiency by centralizing management, reducing labor and energy costs, and enhancing scalability.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.
IT Support at Team Trinet
 

Customer Service

Sentiment score
7.3
NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.
Sentiment score
7.6
VMware vCenter support varies, with mixed responsiveness and expertise, praised resources, and cost concerns for non-premium users.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
VMware vCenter manages high availability effectively.
IT Infrastructure and Architect Specialist at a transportation company with 201-500 employees
The technical support is good.
Manager Tech. & Support (Information Technology) at Texitech
 

Scalability Issues

Sentiment score
8.1
NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.
Sentiment score
8.5
VMware vCenter excels in scalability, suitable for all business sizes, with high ratings and efficient automated management capabilities.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
The scalability of NinjaOne is good; we can add more as we grow.
IT Support at Team Trinet
On a scale of one to ten, I would rate its scalability as ten.
IT Manager at Synergy Computers
The scalability is good in vCenter.
Manager Tech. & Support (Information Technology) at Texitech
The solution is completely scalable as we can increase any host with great simplicity.
IT Infrastructure and Architect Specialist at a transportation company with 201-500 employees
 

Stability Issues

Sentiment score
8.0
Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.
Sentiment score
5.1
VMware vCenter is praised for stability, reliability, and ecosystem support, with minor issues quickly resolved by effective support.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
We have not faced any issues after upgrading VMware vCenter, whether on the vCenter or any host.
IT Infrastructure and Architect Specialist at a transportation company with 201-500 employees
 

Room For Improvement

Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.
VMware vCenter struggles with high costs, complex licensing, limited features, and demands for better scalability, automation, and integration.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
The licensing model has shifted, leading to higher costs, particularly for smaller organizations.
IT Manager at Synergy Computers
Better redundancy options can be achieved by using multiple vCenter machines.
Manager Tech. & Support (Information Technology) at Texitech
The license cost has increased significantly, which is the primary negative aspect of VMware vCenter.
IT Infrastructure and Architect Specialist at a transportation company with 201-500 employees
 

Setup Cost

NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.
VMware vCenter's high costs and complex licensing may increase with Broadcom's subscription model, impacting smaller businesses significantly.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
The licensing model now requires purchasing 96-core solutions, even if fewer cores are needed, adding to the cost burden.
IT Manager at Synergy Computers
 

Valuable Features

NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.
VMware vCenter provides centralized management, high availability, seamless migration, and efficient virtualization for improved infrastructure management and reduced costs.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
High availability is employed so if an ESXi server is down, the VM is supported on another ESXi on other servers.
System Engineer at TARGET Integrated Systems
In vCenter, I can easily manage storage and move it from one server to another, which is beneficial for the environment.
Manager Tech. & Support (Information Technology) at Texitech
VMware vCenter is excellent for managing and monitoring hypervisors, specifically with features like live migration, storage vMotion, and host vMotion.
IT Manager at Synergy Computers
 

Categories and Ranking

NinjaOne
Ranking in Server Monitoring
6th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
VMware vCenter
Ranking in Server Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Server Monitoring category, the mindshare of NinjaOne is 3.4%, up from 2.2% compared to the previous year. The mindshare of VMware vCenter is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
VMware vCenter1.4%
NinjaOne3.4%
Other95.2%
Server Monitoring
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure and Architect Specialist at a transportation company with 201-500 employees
Automation and technical support impress with seamless migration and high availability management
We are in the process of implementing Zerto, which is currently in the purchase order phase. While we haven't fully implemented it yet, we have completed the POC. We use VMware vCenter and ESXi. The solution manages high availability effectively, with excellent automation for migration and patch management. The support is good, though the recent license change after the Broadcom acquisition has significantly increased costs. Patch management is controllable and can be managed individually, with automatic downloads available. We use it primarily for managing hosts and updates, without any integration. The performance is excellent, running very smoothly. I rate VMware vCenter a 9 out of 10.
report
Use our free recommendation engine to learn which Server Monitoring solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
9%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The initial package for VMware vCenter is not less than $10,000, which can be prohibitive for smaller organizations. The licensing model now requires purchasing 96-core solutions, even if fewer cor...
What needs improvement with VMware vCenter?
The main concern is the license change following the sale to Broadcom. The license cost has increased significantly, which is the primary negative aspect of VMware vCenter. While technical support ...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about NinjaOne vs. VMware vCenter and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.