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it_user313893 - PeerSpot reviewer
Operations Director at a tech services company with 51-200 employees
Consultant
Its vMotion and HA features provide for an expandable and usable virtualization solution, but the web GUI is a bit clunky in version 6.

What is most valuable?

  • vMotion
  • High Availability
  • Storage vMotion
  • DRS

How has it helped my organization?

We have v5.5 in production, and v6 in test.

As we are resellers of VMware, we will be migrating customers to v6 in the future. This is to keep in line with new features and better performance in new versions

What needs improvement?

I would like to have the old vSphere client back as it is a great client to use. Sometimes the web GUI can be a bit clunky along with the newer client.

For how long have I used the solution?

I used it for two months in a test scenario.

Buyer's Guide
VMware vSphere
June 2025
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What was my experience with deployment of the solution?

It was fine.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Technical support with VMware is very good. Once they have the logs from your system they will come back with a solution fast.

Which solution did I use previously and why did I switch?

We used a previous version of VMware.

How was the initial setup?

We've only deployed v6 in a lab environment, but it was easy to deploy, and there was no major differences to v5.5

What about the implementation team?

We did it in-house.

What was our ROI?

None as of yet but hopefully we will see one.

Which other solutions did I evaluate?

No other products were evaluated.

What other advice do I have?

I would advise you to implement it as I believe it's still the best in virtualization for expandability and usability.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners and have a good relationship.
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it_user315288 - PeerSpot reviewer
Senior Consultant at a tech services company with 51-200 employees
Consultant
It's helped us improve our SSO functionality and there's the opportunity to scale with the Platform Services Controller.

What is most valuable?

  • Bare metal Hypervisor
  • Management
  • Mobility of VMs
  • Distributed resource services - HA, DRS; Network and Storage

How has it helped my organization?

Hypervisor & Management in the new vCenter Server 6 with Platform Services Controller gives us a huge opportunity for scalability. It's also helped improve our SSO functionality with one click.

What needs improvement?

It would be nice if they could have offer a straight/forward deployment of vCenter from an OVA, not from an ISO.

For how long have I used the solution?

I've used vSphere for about 15 years, and vCOPS for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

I have not needed to contact them yet.

Technical Support:

I have not needed to contact them yet.

Which solution did I use previously and why did I switch?

I hadn't used a previous solution.

How was the initial setup?

It was straightforward.

What about the implementation team?

An in-house implementation was done. All the pre-production implementation tests were made on VMware Workstation 11. Regarding vCenter 6, it is a must to install the VMware OVF tool in order to find, and make, the needed settings in the appliance *.vmx , before starting it. Having in mind the vCenter appliance is intended for ESXi deployment, in the production environment it was straightforward.

What was our ROI?

The ROI is much better with the VSOM.

What's my experience with pricing, setup cost, and licensing?

From the position of an enterprise partner of VMware, it is not really easy to convince the end-customers of the VSOM benefits, having in mind the price tag.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Disclosure: My company has a business relationship with this vendor other than being a customer. We're an enterprise partner of VMware with CloudProvider solution competency.
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Buyer's Guide
VMware vSphere
June 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
it_user317979 - PeerSpot reviewer
Senior Vice President at a consultancy with 1,001-5,000 employees
Consultant
It's increased our disaster recover abilities, although it could improve on the heterogeneous management of disparate hypervisors.

What is most valuable?

  • Isolation/partitioning of the server hardware
  • Support for Latest windows and linux operating systems

How has it helped my organization?

  • Reduction in hardware/software needs for datacenter
  • Elimination of specialized hardware to enable lights out data center
  • Improved utilization of purchased hardware (CPU and Memory)
  • Increased DR/BC capabilities
  • Removed hardware dependency
  • Work load portability (vmotion) between on premise – cloud
  • Burst to cloud capability

What needs improvement?

Heterogeneous management of disparate hypervisors.

For how long have I used the solution?

I've been using it since VMware 2.5.

What was my experience with deployment of the solution?

Minimal issues encountered.

What do I think about the stability of the solution?

Minimal issues encountered.

What do I think about the scalability of the solution?

Minimal issues encountered.

How are customer service and technical support?

Customer Service:

8.5-9/10

Technical Support:

8.5-9/10

Which solution did I use previously and why did I switch?

I have experience with Microsoft Hyper-V, but production has always been VMware

How was the initial setup?

It's very straightforward for the hypervisor (ESXi/vSphere), but View (Desktop) is more complex, and needs extensive planning in an environment like ours with 15,000+ desktops.

What about the implementation team?

Hybrid. We brought in expertise from the vendor and reseller during the initial setup, and I would strongly suggest consulting. Expertise for initial deployments as the focus of a corporation, is the not the deployment, but the running and extension of the environment. Architecture and design is critical and specialized, and we used external resources.

What was our ROI?

This is always an issue. The ROI is heavily laden with soft dollar savings on an existing environment. Look two to three years out and make this a strategic decision rather than a tactical one and the ROI will be realized.


What's my experience with pricing, setup cost, and licensing?

Price/License – Free is not free. Review what capabilities you want to have v need to have and then select the appropriate license. With that said, “Good Enough” is a valid stance now. You do not need to get everything you want to make it successful.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user236505 - PeerSpot reviewer
it_user236505IT Director with 51-200 employees
Vendor

Heterogeneous Management could be done with vRealize Automation, but it's another piece of software (with it's own license)

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it_user321069 - PeerSpot reviewer
Systems Administrator at a healthcare company with 501-1,000 employees
Vendor
We leveraged it to help us with our DR following power outages. However, we don't necessarily have a need for the expensive add-ons.

Valuable Features

  • High Availability
  • computability
  • vMotion
  • DR

Improvements to My Organization

Our DR count changed – we had quite a few power outtages that opened our eyes to DR and by leveraging vSphere we are able to get to our goal.

Room for Improvement

I know a lot of the stuff that we have issues with have been addressed in v6 like template management. Some of the add-ons are expensive without a specific large need.

Stability Issues

Very stable – its great.

Scalability Issues

Easy – very easy, expecially with Nutanix. It takes longer to get the hardware than to deploy it.

Customer Service and Technical Support

I’d say 10/10 – we’ve never had a problem that wasn’t solved right away if we have to call.

Initial Setup

It was straightforward.

Other Solutions Considered

We looked at a couple others and VMware was just better because of vMotion, its ease of management, and the interface.

Other Advice

Peer reviews are pretty important, more so than online resources.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user321366 - PeerSpot reviewer
Vice President, Systems Architect at a financial services firm with 1,001-5,000 employees
Vendor
vMotion helps with core banking operations and time-to-market, but I'd like to see self-discovery of assets.

Valuable Features

  • vMotion helps with core banking operations and time-to-market
  • We define architecture tiering
  • Availabity is important
  • Lots of compliance requirements, so being able to maintain application and business continuity

Improvements to My Organization

It's helped bridge business requirements into infrastructure. Because of the cut down in provisioning time, we’ve proved that VMs are valuable as assets, and helps establish trust between business partners and IT department.

Room for Improvement

I'd like to see the self-discovery of assets and integration of application profile into different assets. Also, the challenge we have is deploying an asset into a datacenter.

Stability Issues

It’s very stable. Lots of fear in the past (“my application not a candidate for virtualization”), but we’ve proved them wrong.

Scalability Issues

It's very scalable, we have three core data centers and six to seven virtual data centers, and whenever possible, we consider VMs as first choice (can’t disclose numbers).

Customer Service and Technical Support

Some applications don’t perform well, so we engage our TAMs. The VMware engineering team works with TAMs.

Other Advice

Don’t hesitate, and go get it. From an architecture perspective, plan out a typical deployment, but you need to understand the business requirements and challenges, be able to define requirements, and make sure you choose the right-size server farm.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user320466 - PeerSpot reviewer
Network/Systems Administrator at South Plains Electric Co-Op
Vendor
We were able to scale up from 10 to 80 machines, something we couldn't have done with physical servers. Training, however, should be made more available.

What is most valuable?

  • Ease of upgrading
  • Ease of backups
  • Ease of deployment

How has it helped my organization?

We now have a quicker deployment of machines, as it’s been far more cost effective than our physical servers with a smaller footprint.

What needs improvement?

It’s pretty good the way it is, I can’t think of anything else I need.

What do I think about the stability of the solution?

It’s very stable.

What do I think about the scalability of the solution?

We started with maybe 10, we’re up to 80, and it’s been very easy to add them all on.

How are customer service and technical support?

I’d say they were very good, they’re very quick and responsive, I can’t think of them ever not being able to an issue.

Which solution did I use previously and why did I switch?

We were running physical servers, the industry was headed that way, and we knew that we had to. Furthermore, 80 physical servers is too much to fit into one room.

What about the implementation team?

I didn’t set it up, but I think they had a consultant come in.

What other advice do I have?

Probably the availability of training is the most important thing to look at when choosing a vendor. It’s not perfect but it’s pretty good, and VMware is great.

Peer reviews are pretty important, it’s an easy way to look at hands on market research that you don’t have to pay for, to be honest.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user321141 - PeerSpot reviewer
Systems Services Representative at a financial services firm with 10,001+ employees
Real User
We've moved our secondary products to a virtualized environment. The web client in version 6.0, though, is inferior to the Windows client.

Valuable Features

  • Training is really great
  • Ease of use
  • Ease of implementation

Improvements to My Organization

It's opened up new services for us that we can offer to our customers. We've moved all our secondary products to virtual environments, so we're able to offer other physical hardware, and have our system simplified.

Room for Improvement

I'm not a big fan of the web client, and would have liked to have had them stick with the Windows client, as the web one is quite a bit different.

Stability Issues

It's very stable, and just works which is one of the reasons we went with it instead of MS Hyper-V. It's more robust and feature rich than Hyper-V too.

Scalability Issues

Very scalable, and we can serve a wide range of clients with budgets ranging from $20 million to $20 billion.

Customer Service and Technical Support

They're knowledgable, and willing to help, but it's not as instantaneous as I’d like, but they do eventally answer.

Initial Setup

It's very easy. I wan't involved in the early stages, and I came in when v5 was in place and when lots of infrastructure was already set up.

Pricing, Setup Cost and Licensing

I’d recommend it, but take time evaluating to see which parts you need, as it can be a little more expensive, but it seems to work. Also, be sure to have a lengthy POC.

Other Advice

Nothing’s perfect, and they are docked points for moving to a web client. Also, single sign-on is unfriendly, and there were growing pains.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user246474 - PeerSpot reviewer
it_user246474Systems Engineer at a tech vendor with 1,001-5,000 employees
Vendor

Different is right but having a 'fat' client means more support and work for VMware, would rather than concentrate on hosting than client software. A Web site means that Linux, MAC and non-windows based shops can use the client as well..

Making people use windows to support Linux isn't a great idea at all.

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it_user321048 - PeerSpot reviewer
Sr. IT Technical Engineer & Solutions Architect at a hospitality company with 1,001-5,000 employees
Real User
When we release our new applications, we just scale out without investing in new infrastructure. It's missing centralized management, however, which limits our troubleshooting ability.

Valuable Features

The level of consolidation that you can implement from a hardware reduction element – it is so valuable to us in our industry. Ease of use and simplicity.

Improvements to My Organization

The cost savings in itself from having to buy 15 servers in each hotel. Now we have one server for each hotel. When we release our new applications, we don’t have to invest in new infrastructure, we just scale because its already in place. We're on a five-year lifecycle so we can scale for five years with no further investments.

Room for Improvement

Centralized management could be better. A server can only be managed by one vCenter. This limits our visibility to remediate, troubleshoot and fix problems efficiently.

Stability Issues

It's very reliable. They're is not another product similar, and we've had no major outages for seven to eight years. We have hotels where you can barely reach and because of the stability of the product they can trust the reliability.

Scalability Issues

It grows beyond belief. In my situation, because Im always dealing with corporate, I have shown that virtual machines can scale to whatever we have asked it to do. If we need to scale we can, and the hardware just needs to be ordered, and setup.

Customer Service and Technical Support

I love them, they are the best in the world. We only call in emergencies, and they are the best in the world. We are changing to v6 and the support model is changing so we to procure the enterprise support even for the basic offices. In the earlier versions, I had it but now we're trying to persuade VMware for that additional 24/7 service.

Initial Setup

It's straightforward, and couldn't be any easier. I did training around the world for IT resources, even teams who have never seen it can adopt it, both in terms of administrative and installation.

Implementation Team

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.