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Abdelkader Si-YAKOUB - PeerSpot reviewer
Project Manager at a tech services company with 11-50 employees
Real User
Dec 8, 2022
It has strong API modules and portals, a straightforward setup, and is scalable and stable, but cost-wise, it's expensive
Pros and Cons
  • "What I found most valuable in webMethods Integration Server is that it's a strong ESB. It also has strong API modules and portals."
  • "As webMethods Integration Server is expensive, that's its area for improvement."

What is most valuable?

What I found most valuable in webMethods Integration Server is its strong ESB. It also has strong API modules and portals.

What needs improvement?

As webMethods Integration Server is expensive, that's its area for improvement.

For how long have I used the solution?

I've been using webMethods Integration Server for twenty years.

What do I think about the stability of the solution?

webMethods Integration Server is very stable as a product.

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What do I think about the scalability of the solution?

webMethods Integration Server is a scalable product.

How are customer service and support?

I haven't contacted the technical support for webMethods Integration Server yet.

How was the initial setup?

The initial setup for webMethods Integration Server is straightforward. It's just a normal process, so on a scale of one to five, I'd give the setup a rating of four.

What's my experience with pricing, setup cost, and licensing?

webMethods Integration Server is expensive, and there's no fixed price on it because it has a point pricing model. You can negotiate, which makes it interesting.

What other advice do I have?

My company has a partnership with webMethods Integration Server.

My main advice to anyone looking to implement webMethods Integration Server is to figure out the governance target. You also want to aim for a good implementation, so you'll need to know your target.

My rating for webMethods Integration Server is seven out of ten because it could be more innovative and still needs more connectors or adapters.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Real User
Jan 27, 2022
Stable and scalable API gateway that allows for filtering of logs which has been very useful
Pros and Cons
  • "In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature."
  • "The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution."

What is most valuable?

In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature.

What needs improvement?

The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup was straightforward and easy. 

What's my experience with pricing, setup cost, and licensing?

 The pricing of this solution is reasonable. 

What other advice do I have?

This solution is flexible and can be used across a number of projects. I have used it for banking and retail. 

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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webMethods.io
January 2026
Learn what your peers think about webMethods.io. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
Real User
Jan 26, 2022
Beneficial for external interactions, integrates well, and great support
Pros and Cons
  • "webMethods Trading Networks is a good solution for interacting with outside of the organization. We can integrate the solutions with multiple outside the organization."

    What is most valuable?

    webMethods Trading Networks is a good solution for interacting with outside of the organization. We can integrate the solutions with multiple outside the organization. 

    We can create multiple users and different types of documents. The same document type we can process to the different kinds of partners. They are reusable, we can map to the respective document type.

    For how long have I used the solution?

    I have been using webMethods Trading Networks for approximately eight years.

    What do I think about the stability of the solution?

    I have found webMethods Trading Networks to be stable.

    What do I think about the scalability of the solution?

    webMethods Trading Networks is scalable.

    For smaller organizations, I would suggest they use the rest APIs and the API gateway approach.

    How are customer service and support?

    Technical support is very good and user-friendly. For example, if any B2B interface fails we can easily go into the My webMethods Server, where we can see all of the transactions. There we can find the document type or the partner name or receiver's name. If they provide an invoice number, we can use that invoice number, to find the logs to investigate the issue. Additionally, we can find out the resolution after our investigation.

    How was the initial setup?

    We had a good experience setting up webMethods Trading Networks, it was simple. We did not face any large challenges. However, My webMethod completely depends on the backend table. That table should be properly installed. If it is properly installed, there are no problems configuring My webMethod server.

    What's my experience with pricing, setup cost, and licensing?

    webMethods Trading Networks is a bit costly compared to others solutions.

    What other advice do I have?

    This is a good solution for EDA integrations, I would recommend it.

    I rate webMethods Trading Networks a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1650207 - PeerSpot reviewer
    Chief Operating Officer at a non-profit with 11-50 employees
    Real User
    Jan 10, 2022
    Intuitive with a great Software AG Designer but the initial setup is hard
    Pros and Cons
    • "The Software AG Designer has been great. It's very intuitive."
    • "The Software AG Designer could be more memory-efficient or CPU-efficient so that we can use it with middle-spec hardware."

    What is most valuable?

    The Software AG Designer has been great. It's very intuitive.

    What needs improvement?

    The development tools need to be improved. They aren't very effective for us to use as the requirement to use the Software AG Designer is quite big. Sometimes our developer doesn't have a really high-end spec laptop or desktop computer. They sometimes have trouble opening the Software AG Designer to develop something.

    The Software AG Designer could be more memory-efficient or CPU-efficient so that we can use it with middle-spec hardware. That would be a great improvement for us in development.

    For a new user, the initial setup is hard. 

    The quality of the message queuing could be improved. In webMethods they have something called Universal Messaging. Future modules could be included in the Integration Server for different queuing. Currently, they have the basic queuing for messaging. Maybe in the future, they can have built-in different priority queuing to make it a lot faster.

    For how long have I used the solution?

    I've been using the solution for about three months. It hasn't been that long just yet.

    What do I think about the stability of the solution?

    We are still in development and trial. We didn't reach the point of production where we could really gauge its reliability and therefore we didn't really know how stable it is. We're still in the early stages.

    Which solution did I use previously and why did I switch?

    We used to use Red Hat, however, I was not fully in charge of that Red Hat project. I can't speak to any particulars. We didn't really switch. It was a requirement from the existing client to use webMethods as they already had webMethods since version 9.5 and wanted to continue with it.

    How was the initial setup?

    The initial setup is hard for an early learner like me. It's quite difficult as we were presented with too many features and we didn't really know what was going to be installed.

    For example, when we tried to install Integration servers, we had so many other features that needed to be installed, and we don't really know what that was about. By the time we try to install, we forgot to install some other items, such as JDBC for the database. At that point, we needed to install it again. Overall, it's kind of hard for us to use the initial setup.

    What's my experience with pricing, setup cost, and licensing?

    I'm not really familiar with the commercial side. I don't really know about pricing as I'm only on the operations side.

    What other advice do I have?

    I'm only a vendor for the customer that already has this operating.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1650207 - PeerSpot reviewer
    Chief Operating Officer at a non-profit with 11-50 employees
    Real User
    Sep 9, 2021
    Good operational capabilities
    Pros and Cons
    • "Operationally, I consider the solution to be quite good."
    • "The installation process should be simplified for first time users and be made more user-friendly."

    What needs improvement?

    I must be blunt. The solution is really hard to use, as the manual and documentation fail to provide proper explanations, especially to people who are first time users of webMethods, Software AG. I struggle with the installation. I sometimes think that the Integration Server is fine and that I had no problem with the API gateway, only to find myself having to redo this, as I lack a dedicated person who can instruct us on installation. I must rely on the Software AG forum. 

    The installation process should be simplified for first time users and be made more user-friendly. 

    For how long have I used the solution?

    I started using webMethods Integration Server around a month ago. 

    How are customer service and technical support?

    I do not have the privilege of contacting technical support, so I try to make use of the information on the internet to self-learn. 

    Which solution did I use previously and why did I switch?

    Prior to webMethods Integration Server, we worked with TIBCO BusinessWorks. This we did for another client. As some of the prospect companies already use webMethods Integration Server, we decided to undertake learning its use. 

    How was the initial setup?

    The installation process should be improved for first time users, as it is quite difficult, and it should be made more user-friendly. 

    What's my experience with pricing, setup cost, and licensing?

    I cannot comment on the pricing, as this is in the purview of my boss, from whom I received access to download the product. My role is solely to explore the solution's capabilities. 

    What other advice do I have?

    There are five people, myself included, who are involved in learning about the solution for the initial project. 

    A person who plans to use the solution should purchase a license or subscription, so that he will have someone to instruct him on its use. Operationally, I consider the solution to be quite good. I am referring to the PSR involving the middle integration service development. All the features seem to be there, including SSIS, SQL Server Integration Service and UI. There is a need for much scripting of it. On the development side, webMethod is quite good.

    As the solution is good overall, I rate it as an eight out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1464996 - PeerSpot reviewer
    Integration Analyst at a paper AND forest products with 5,001-10,000 employees
    Real User
    Mar 17, 2021
    Good for connecting systems and retrieving data, but doesn't have a predefined service for our use case and is expensive
    Pros and Cons
    • "It is good for communicating between the systems and for publishing and subscribing. We can easily retrieve data. It is good in terms of troubleshooting and other things."
    • "Some of the things that we use cannot be done in this solution. For these things, we have to either use a Java service or a util service. There is no predefined or existing service that we can use. So, we have to work on the util service and write on top of it. Its price can also be better. It is pretty costly because they charge us for each transmission."

    What is our primary use case?

    We use it for our ERP systems. It is a middleware tool that we use to connect two systems and the outside partners.

    What is most valuable?

    It is good for communicating between the systems and for publishing and subscribing. We can easily retrieve data. It is good in terms of troubleshooting and other things.

    What needs improvement?

    Some of the things that we use cannot be done in this solution. For these things, we have to either use a Java service or a util service. There is no predefined or existing service that we can use. So, we have to work on the util service and write on top of it.

    Its price can also be better. It is pretty costly because they charge us for each transmission.

    For how long have I used the solution?

    I have been using this solution for four years.

    What do I think about the stability of the solution?

    There have not been any stability issues.

    What do I think about the scalability of the solution?

    It is not that much scalable. We have around ten people who are using this solution. Only the integration team uses this solution. Other teams have the ERP system.

    How are customer service and technical support?

    It is easy to get support. When we posted a query or some issues, they got back to us. They are responsive and knowledgeable.

    How was the initial setup?

    It is straightforward and easy. You have the documentation, which is easy to follow.

    What's my experience with pricing, setup cost, and licensing?

    Based on our team discussions and feedback, it is pretty costly because they charge us for each transmission.

    What other advice do I have?

    I would rate webMethods API Portal a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Dell Boomi Integration Architect at a consultancy with 1-10 employees
    Real User
    Aug 15, 2020
    Robust with good SAP integration; lacking in connectors to different cloud applications
    Pros and Cons
    • "EDI is robust and integration with SAP is good."
    • "Scalability and connectors to different cloud applications is lacking."

    What is our primary use case?

    We send EDIs to our customers and then to our backend system, SAP. We're basically integrating our external partners with our backend ERP system. We are customers of Built.io. 

    What is most valuable?

    The EDI is pretty robust with the IO. The solution they provide at Software AG is pretty good and solid. The integration with SAP is also good. Those are very solid compared to other products.

    What needs improvement?

    There is room for improvement because Software AG is leading to the market for the IO, for the iPass so they may have to improve a lot on the other data, like scaling and also some of the connectors to different types of cloud applications. I doubt they have all the connectors to all the applications, like other products have. They have standard connectors like SAP, Salesforce and the others; they need to have Azure, and AWS, all those connectors. In general, improved scalability and connection to different cloud applications would make a big difference. I think that the product is not completely mature and they need to do some work on that. I would like to see a reduced price for the solution. 

    For how long have I used the solution?

    I've been using this solution for three years. 

    What do I think about the stability of the solution?

    The stability is pretty good.  

    What do I think about the scalability of the solution?

    The scalability needs to be improved with connectors to the other applications. 

    How are customer service and technical support?

    The support team is very accessible and ready to help with any issues and questions. 

    How was the initial setup?

    The initial setup was a little complex for me because  you need to install Docker and you need to carry out numerous configurations and then send it out to the API gateway. That's one of the things they need to improve. In other solutions, it's like a click of a button, and it does everything for you. It has some limitations, so they need to improve that and make it simpler for installation. 

    What's my experience with pricing, setup cost, and licensing?

    License costs are quite high. 

    What other advice do I have?

    Installation can be problematic, but once you've done that, it's easy to use. It's somewhat lacking with CICD, Continuous Integration and Continuous Development. If they want to integrate a Software AG product into a Docker and deploy using Docker and CICD, those kinds of things are lacking.

    I would rate this solution a seven out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Integration Developer at a manufacturing company with 51-200 employees
    Real User
    Jul 31, 2020
    User-friendly and it makes developing services quick and easy
    Pros and Cons
    • "The tool is very powerful and user-friendly."
    • "I would like to have a dashboard where I can see all of the communication between components and the configuration."

    What is our primary use case?

    We are looking to use webMethods as part of our business process management solution. We have a mainframe and it facilitates connectivity with our database.

    What is most valuable?

    The designer is very helpful in developing services.

    Interacting with and developing services is very fast. As long as the requirements are clear, developing service will take no longer than one or two working days.

    The tool is very powerful and user-friendly. For example, I have a new team member and within one or two months, they are able to write and deploy services. Once you have a basic understanding of it, you can begin developing.

    What needs improvement?

    We would like to have a gateway server included, where we can control the number of requests.

    There is an interface in webMethods for building a portal, but we are not using it because the price of the license is too high.

    I would like to have a dashboard where I can see all of the communication between components and the configuration. As it is now, it is a lengthy search process. When a request comes in, sometimes you have to go to the administration page and then search the web after that. I need to be able to trace the flow from the port to the service to find the issue and there is no diagram to show me the parts. This is something that would be helpful.

    For how long have I used the solution?

    I have been working with WebMethods for more than seven years, since 2012.

    What do I think about the stability of the solution?

    We have no complaints about stability.

    What do I think about the scalability of the solution?

    Scalability has not been a problem for us.

    How are customer service and technical support?

    We have not needed to contact technical support.

    What about the implementation team?

    Our in-house team is responsible for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive product and we may replace it with something more reasonably priced.

    Which other solutions did I evaluate?

    We are considering switching to WSO2 Enterprise Integrator because the pricing is better.

    What other advice do I have?

    My advice to anybody who is considering this product is that it is a very powerful tool that will empower the development of services. If there is a proper plan then it can be achieved within a short period of time. After a service has been developed and tested, it is moved to the staging environment. Once it is tested, we move it to production. Moving it will not take more than a few minutes.

    It is definitely a product I recommend to people who have the money to pay for it.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.