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it_user1008537 - PeerSpot reviewer
Regional Integrated Platforms Tech Lead at a insurance company with 10,001+ employees
Real User
Stable, straightforward to set up, and flexible in terms of pricing
Pros and Cons
  • "The most valuable feature is stability."
  • "Technical support is an area where they can improve."

What is our primary use case?

This product is used for application integration. I have implemented this solution for many clients across the world.

What is most valuable?

The most valuable feature is stability. 

What needs improvement?

We have been experiencing problems with using Terracotta for clustering, which is something that they should improve.

Technical support is an area where they can improve.

For how long have I used the solution?

I have been working with this product for approximately 15 years. The organization that I am currently with has been using it for about five.

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What do I think about the stability of the solution?

This is a stable product. The Universal Messaging component had some issues with stability, although they have now been fixed. Over that time, they disappointed the customers for about two years.

What do I think about the scalability of the solution?

We had some issues with clustering as we were trying to scale. We are using Terracotta and it gave us some problems.

How are customer service and support?

The technical support team pays attention to our issues but at the same time, they don't seem to have an in-depth technical background. 

Which solution did I use previously and why did I switch?

We still using IBM MQ today, although these are legacy integrations.

I have just recently started learning about MuleSoft, personally. From my research, I find that MuleSoft is better in terms of their cloud strategy.

How was the initial setup?

The initial setup is not complex. I would say that it is straightforward.

What's my experience with pricing, setup cost, and licensing?

The vendor is flexible with respect to pricing.

What other advice do I have?

I have found that the home-grown products from this vendor always do pretty well, but when they acquire new products from third-parties, there has been some disappointment.

Overall, this is a pretty good product. In fact, my only real complaint is about support.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Director at Ecom Software Inc
Reseller
webMethods is a reliable solution but a bit expensive
Pros and Cons
  • "With webMethods, the creation of servers and the utilization of Trading Networks facilitate B2B integration. It resolves any related issues effectively."
  • "Perhaps in the area of Microservices, where I think Trading Networks could benefit from some improvements."

What is our primary use case?

Customers use it for B2B integration, such as exchanging EPI or EDR documents, as well as settlement documents.

How has it helped my organization?

With webMethods, the creation of servers and the utilization of Trading Networks facilitate B2B integration. It resolves any related issues effectively.

What needs improvement?

Perhaps in the area of Microservices, where I think Trading Networks could benefit from some improvements.

For how long have I used the solution?

We have experience in webMethods for 20 years. We have a lot of experience using Trading Networks for B2B integration. Our customers also use Trading Networks for B2B integration.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team has been good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is easy. Moreover, it is easy to maintain.

What was our ROI?

The feedback we receive indicates that the value they derive from webMethods surpasses the cost.

What's my experience with pricing, setup cost, and licensing?

Trading Networks is high priced and quite expensive.

What other advice do I have?

Our customers use this solution because it is well-known to them, so they choose Trading Networks when they require B2B integration.

I would definitely recommend using this solution. Overall, I would give this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
webMethods.io
June 2025
Learn what your peers think about webMethods.io. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Abdelkader Si-YAKOUB - PeerSpot reviewer
Project Manager at Saneli-tech
Real User
It has strong API modules and portals, a straightforward setup, and is scalable and stable, but cost-wise, it's expensive
Pros and Cons
  • "What I found most valuable in webMethods Integration Server is that it's a strong ESB. It also has strong API modules and portals."
  • "As webMethods Integration Server is expensive, that's its area for improvement."

What is most valuable?

What I found most valuable in webMethods Integration Server is its strong ESB. It also has strong API modules and portals.

What needs improvement?

As webMethods Integration Server is expensive, that's its area for improvement.

For how long have I used the solution?

I've been using webMethods Integration Server for twenty years.

What do I think about the stability of the solution?

webMethods Integration Server is very stable as a product.

What do I think about the scalability of the solution?

webMethods Integration Server is a scalable product.

How are customer service and support?

I haven't contacted the technical support for webMethods Integration Server yet.

How was the initial setup?

The initial setup for webMethods Integration Server is straightforward. It's just a normal process, so on a scale of one to five, I'd give the setup a rating of four.

What's my experience with pricing, setup cost, and licensing?

webMethods Integration Server is expensive, and there's no fixed price on it because it has a point pricing model. You can negotiate, which makes it interesting.

What other advice do I have?

My company has a partnership with webMethods Integration Server.

My main advice to anyone looking to implement webMethods Integration Server is to figure out the governance target. You also want to aim for a good implementation, so you'll need to know your target.

My rating for webMethods Integration Server is seven out of ten because it could be more innovative and still needs more connectors or adapters.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant at STCC
Real User
Stable and scalable API gateway that allows for filtering of logs which has been very useful
Pros and Cons
  • "In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature."
  • "The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution."

What is most valuable?

In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature.

What needs improvement?

The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup was straightforward and easy. 

What's my experience with pricing, setup cost, and licensing?

 The pricing of this solution is reasonable. 

What other advice do I have?

This solution is flexible and can be used across a number of projects. I have used it for banking and retail. 

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1650207 - PeerSpot reviewer
Chief Operating Officer at a non-profit with 11-50 employees
Real User
Good operational capabilities
Pros and Cons
  • "Operationally, I consider the solution to be quite good."
  • "The installation process should be simplified for first time users and be made more user-friendly."

What needs improvement?

I must be blunt. The solution is really hard to use, as the manual and documentation fail to provide proper explanations, especially to people who are first time users of webMethods, Software AG. I struggle with the installation. I sometimes think that the Integration Server is fine and that I had no problem with the API gateway, only to find myself having to redo this, as I lack a dedicated person who can instruct us on installation. I must rely on the Software AG forum. 

The installation process should be simplified for first time users and be made more user-friendly. 

For how long have I used the solution?

I started using webMethods Integration Server around a month ago. 

How are customer service and technical support?

I do not have the privilege of contacting technical support, so I try to make use of the information on the internet to self-learn. 

Which solution did I use previously and why did I switch?

Prior to webMethods Integration Server, we worked with TIBCO BusinessWorks. This we did for another client. As some of the prospect companies already use webMethods Integration Server, we decided to undertake learning its use. 

How was the initial setup?

The installation process should be improved for first time users, as it is quite difficult, and it should be made more user-friendly. 

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the pricing, as this is in the purview of my boss, from whom I received access to download the product. My role is solely to explore the solution's capabilities. 

What other advice do I have?

There are five people, myself included, who are involved in learning about the solution for the initial project. 

A person who plans to use the solution should purchase a license or subscription, so that he will have someone to instruct him on its use. Operationally, I consider the solution to be quite good. I am referring to the PSR involving the middle integration service development. All the features seem to be there, including SSIS, SQL Server Integration Service and UI. There is a need for much scripting of it. On the development side, webMethod is quite good.

As the solution is good overall, I rate it as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1464996 - PeerSpot reviewer
Integration Analyst at a paper AND forest products with 5,001-10,000 employees
Real User
Good for connecting systems and retrieving data, but doesn't have a predefined service for our use case and is expensive
Pros and Cons
  • "It is good for communicating between the systems and for publishing and subscribing. We can easily retrieve data. It is good in terms of troubleshooting and other things."
  • "Some of the things that we use cannot be done in this solution. For these things, we have to either use a Java service or a util service. There is no predefined or existing service that we can use. So, we have to work on the util service and write on top of it. Its price can also be better. It is pretty costly because they charge us for each transmission."

What is our primary use case?

We use it for our ERP systems. It is a middleware tool that we use to connect two systems and the outside partners.

What is most valuable?

It is good for communicating between the systems and for publishing and subscribing. We can easily retrieve data. It is good in terms of troubleshooting and other things.

What needs improvement?

Some of the things that we use cannot be done in this solution. For these things, we have to either use a Java service or a util service. There is no predefined or existing service that we can use. So, we have to work on the util service and write on top of it.

Its price can also be better. It is pretty costly because they charge us for each transmission.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

There have not been any stability issues.

What do I think about the scalability of the solution?

It is not that much scalable. We have around ten people who are using this solution. Only the integration team uses this solution. Other teams have the ERP system.

How are customer service and technical support?

It is easy to get support. When we posted a query or some issues, they got back to us. They are responsive and knowledgeable.

How was the initial setup?

It is straightforward and easy. You have the documentation, which is easy to follow.

What's my experience with pricing, setup cost, and licensing?

Based on our team discussions and feedback, it is pretty costly because they charge us for each transmission.

What other advice do I have?

I would rate webMethods API Portal a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1375203 - PeerSpot reviewer
Middleware Technical Specialist at a manufacturing company with 5,001-10,000 employees
Real User
Good out-of-box features and the EDI is eye-catching, but it is expensive
Pros and Cons
  • "All of the components are very independent but are tied together to give the business value."
  • "The price should be reduced to make it more affordable."

What is our primary use case?

We use webMethods for integrating our applications.

What is most valuable?

The best part of webMethods is the out-of-box features that it provides to users, which ultimately saves on effort put into development.

All of the components are very independent but are tied together to give the business value.

The EDI is very eye-catching.

What needs improvement?

We have been having some non-technical, functional issues, which is why we're exploring other products.

The price should be reduced to make it more affordable.

For how long have I used the solution?

I have been using webMethods for between 10 and 12 years.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing costs for webMethods are very high, which is the only reason that we might switch to another product.

Which other solutions did I evaluate?

As we use webmethods, we continue to look for and research other products that are in the market. We have not decided if we are moving away from it yet, and there is no specific timeframe for making that decision, but we will continue to research alternatives.

What other advice do I have?

Overall, it's a great product.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer796593 - PeerSpot reviewer
IT Project Manager at a maritime company with 10,001+ employees
Real User
Enables communications between diverse systems
Pros and Cons
  • "A product with good API and EDI components."
  • "The interface needs some work. It is not very user-friendly."

What is our primary use case?

Our primary use case is for communication between different systems and automation of business processes.

How has it helped my organization?

It has enabled us to integrate some systems which needed a form of translation.

What is most valuable?

The most valuable components of the solution are API management and EDI.

What needs improvement?

The Flow language mapping tool could be a little easier to use. The interface needs improvement.

For how long have I used the solution?

We have been working with webMethods Integration Server for one year now.

How are customer service and technical support?

The technical support served its purpose. We do not need to use it much.

Which solution did I use previously and why did I switch?

We used a different solution and we switched because it was a product that was being phased out.

Which other solutions did I evaluate?

We considered other solutions along with webMethods Integration Server, including BizTalk and Tibco. There were other solutions but they were outside our planned budget.

What other advice do I have?

I would rate this product as an 8 or a 9 out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.