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Ahmed_Gomaa - PeerSpot reviewer
Senior product Owner at Blackstone eIT
Real User
Top 5
Can integrate multiple entities at the same time but needs to add more adapters
Pros and Cons
  • "The product is very stable."
  • "webMethods Integration Server needs to add more adapters."

What is our primary use case?

The tool helps with the integration between multiple entities at the same time.

What needs improvement?

webMethods Integration Server needs to add more adapters. 

What do I think about the stability of the solution?

The product is very stable. 

What do I think about the scalability of the solution?

webMethods Integration Server is scalable. We use it daily. 

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webMethods.io
September 2025
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How was the initial setup?

webMethods Integration Server's setup was straightforward. The tool's deployment took one to two hours to complete. 

What other advice do I have?

I would rate webMethods Integration Server an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Technical Director at Ecom Software Inc
Reseller
webMethods is a reliable solution but a bit expensive
Pros and Cons
  • "With webMethods, the creation of servers and the utilization of Trading Networks facilitate B2B integration. It resolves any related issues effectively."
  • "Perhaps in the area of Microservices, where I think Trading Networks could benefit from some improvements."

What is our primary use case?

Customers use it for B2B integration, such as exchanging EPI or EDR documents, as well as settlement documents.

How has it helped my organization?

With webMethods, the creation of servers and the utilization of Trading Networks facilitate B2B integration. It resolves any related issues effectively.

What needs improvement?

Perhaps in the area of Microservices, where I think Trading Networks could benefit from some improvements.

For how long have I used the solution?

We have experience in webMethods for 20 years. We have a lot of experience using Trading Networks for B2B integration. Our customers also use Trading Networks for B2B integration.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team has been good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup is easy. Moreover, it is easy to maintain.

What was our ROI?

The feedback we receive indicates that the value they derive from webMethods surpasses the cost.

What's my experience with pricing, setup cost, and licensing?

Trading Networks is high priced and quite expensive.

What other advice do I have?

Our customers use this solution because it is well-known to them, so they choose Trading Networks when they require B2B integration.

I would definitely recommend using this solution. Overall, I would give this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
webMethods.io
September 2025
Learn what your peers think about webMethods.io. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Abdelkader Si-YAKOUB - PeerSpot reviewer
Project Manager at Saneli-tech
Real User
It has strong API modules and portals, a straightforward setup, and is scalable and stable, but cost-wise, it's expensive
Pros and Cons
  • "What I found most valuable in webMethods Integration Server is that it's a strong ESB. It also has strong API modules and portals."
  • "As webMethods Integration Server is expensive, that's its area for improvement."

What is most valuable?

What I found most valuable in webMethods Integration Server is its strong ESB. It also has strong API modules and portals.

What needs improvement?

As webMethods Integration Server is expensive, that's its area for improvement.

For how long have I used the solution?

I've been using webMethods Integration Server for twenty years.

What do I think about the stability of the solution?

webMethods Integration Server is very stable as a product.

What do I think about the scalability of the solution?

webMethods Integration Server is a scalable product.

How are customer service and support?

I haven't contacted the technical support for webMethods Integration Server yet.

How was the initial setup?

The initial setup for webMethods Integration Server is straightforward. It's just a normal process, so on a scale of one to five, I'd give the setup a rating of four.

What's my experience with pricing, setup cost, and licensing?

webMethods Integration Server is expensive, and there's no fixed price on it because it has a point pricing model. You can negotiate, which makes it interesting.

What other advice do I have?

My company has a partnership with webMethods Integration Server.

My main advice to anyone looking to implement webMethods Integration Server is to figure out the governance target. You also want to aim for a good implementation, so you'll need to know your target.

My rating for webMethods Integration Server is seven out of ten because it could be more innovative and still needs more connectors or adapters.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant at STCC
Real User
Stable and scalable API gateway that allows for filtering of logs which has been very useful
Pros and Cons
  • "In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature."
  • "The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution."

What is most valuable?

In the API gateway, there is a new feature that allows us to filter logs within a payload. This has been a useful feature.

What needs improvement?

The configuring of the JWT token would be improved as it is a confusing process. We require more information on this part of the solution. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup was straightforward and easy. 

What's my experience with pricing, setup cost, and licensing?

 The pricing of this solution is reasonable. 

What other advice do I have?

This solution is flexible and can be used across a number of projects. I have used it for banking and retail. 

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1650207 - PeerSpot reviewer
Chief Operating Officer at a non-profit with 11-50 employees
Real User
Good operational capabilities
Pros and Cons
  • "Operationally, I consider the solution to be quite good."
  • "The installation process should be simplified for first time users and be made more user-friendly."

What needs improvement?

I must be blunt. The solution is really hard to use, as the manual and documentation fail to provide proper explanations, especially to people who are first time users of webMethods, Software AG. I struggle with the installation. I sometimes think that the Integration Server is fine and that I had no problem with the API gateway, only to find myself having to redo this, as I lack a dedicated person who can instruct us on installation. I must rely on the Software AG forum. 

The installation process should be simplified for first time users and be made more user-friendly. 

For how long have I used the solution?

I started using webMethods Integration Server around a month ago. 

How are customer service and technical support?

I do not have the privilege of contacting technical support, so I try to make use of the information on the internet to self-learn. 

Which solution did I use previously and why did I switch?

Prior to webMethods Integration Server, we worked with TIBCO BusinessWorks. This we did for another client. As some of the prospect companies already use webMethods Integration Server, we decided to undertake learning its use. 

How was the initial setup?

The installation process should be improved for first time users, as it is quite difficult, and it should be made more user-friendly. 

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the pricing, as this is in the purview of my boss, from whom I received access to download the product. My role is solely to explore the solution's capabilities. 

What other advice do I have?

There are five people, myself included, who are involved in learning about the solution for the initial project. 

A person who plans to use the solution should purchase a license or subscription, so that he will have someone to instruct him on its use. Operationally, I consider the solution to be quite good. I am referring to the PSR involving the middle integration service development. All the features seem to be there, including SSIS, SQL Server Integration Service and UI. There is a need for much scripting of it. On the development side, webMethod is quite good.

As the solution is good overall, I rate it as an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1464996 - PeerSpot reviewer
Integration Analyst at a paper AND forest products with 5,001-10,000 employees
Real User
Good for connecting systems and retrieving data, but doesn't have a predefined service for our use case and is expensive
Pros and Cons
  • "It is good for communicating between the systems and for publishing and subscribing. We can easily retrieve data. It is good in terms of troubleshooting and other things."
  • "Some of the things that we use cannot be done in this solution. For these things, we have to either use a Java service or a util service. There is no predefined or existing service that we can use. So, we have to work on the util service and write on top of it. Its price can also be better. It is pretty costly because they charge us for each transmission."

What is our primary use case?

We use it for our ERP systems. It is a middleware tool that we use to connect two systems and the outside partners.

What is most valuable?

It is good for communicating between the systems and for publishing and subscribing. We can easily retrieve data. It is good in terms of troubleshooting and other things.

What needs improvement?

Some of the things that we use cannot be done in this solution. For these things, we have to either use a Java service or a util service. There is no predefined or existing service that we can use. So, we have to work on the util service and write on top of it.

Its price can also be better. It is pretty costly because they charge us for each transmission.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

There have not been any stability issues.

What do I think about the scalability of the solution?

It is not that much scalable. We have around ten people who are using this solution. Only the integration team uses this solution. Other teams have the ERP system.

How are customer service and technical support?

It is easy to get support. When we posted a query or some issues, they got back to us. They are responsive and knowledgeable.

How was the initial setup?

It is straightforward and easy. You have the documentation, which is easy to follow.

What's my experience with pricing, setup cost, and licensing?

Based on our team discussions and feedback, it is pretty costly because they charge us for each transmission.

What other advice do I have?

I would rate webMethods API Portal a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Integration Developer at ROP
Real User
User-friendly and it makes developing services quick and easy
Pros and Cons
  • "The tool is very powerful and user-friendly."
  • "I would like to have a dashboard where I can see all of the communication between components and the configuration."

What is our primary use case?

We are looking to use webMethods as part of our business process management solution. We have a mainframe and it facilitates connectivity with our database.

What is most valuable?

The designer is very helpful in developing services.

Interacting with and developing services is very fast. As long as the requirements are clear, developing service will take no longer than one or two working days.

The tool is very powerful and user-friendly. For example, I have a new team member and within one or two months, they are able to write and deploy services. Once you have a basic understanding of it, you can begin developing.

What needs improvement?

We would like to have a gateway server included, where we can control the number of requests.

There is an interface in webMethods for building a portal, but we are not using it because the price of the license is too high.

I would like to have a dashboard where I can see all of the communication between components and the configuration. As it is now, it is a lengthy search process. When a request comes in, sometimes you have to go to the administration page and then search the web after that. I need to be able to trace the flow from the port to the service to find the issue and there is no diagram to show me the parts. This is something that would be helpful.

For how long have I used the solution?

I have been working with WebMethods for more than seven years, since 2012.

What do I think about the stability of the solution?

We have no complaints about stability.

What do I think about the scalability of the solution?

Scalability has not been a problem for us.

How are customer service and technical support?

We have not needed to contact technical support.

What about the implementation team?

Our in-house team is responsible for maintenance.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product and we may replace it with something more reasonably priced.

Which other solutions did I evaluate?

We are considering switching to WSO2 Enterprise Integrator because the pricing is better.

What other advice do I have?

My advice to anybody who is considering this product is that it is a very powerful tool that will empower the development of services. If there is a proper plan then it can be achieved within a short period of time. After a service has been developed and tested, it is moved to the staging environment. Once it is tested, we move it to production. Moving it will not take more than a few minutes.

It is definitely a product I recommend to people who have the money to pay for it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1008537 - PeerSpot reviewer
Regional Integrated Platforms Tech Lead at a insurance company with 10,001+ employees
Real User
Stable, straightforward to set up, and flexible in terms of pricing
Pros and Cons
  • "The most valuable feature is stability."
  • "Technical support is an area where they can improve."

What is our primary use case?

This product is used for application integration. I have implemented this solution for many clients across the world.

What is most valuable?

The most valuable feature is stability. 

What needs improvement?

We have been experiencing problems with using Terracotta for clustering, which is something that they should improve.

Technical support is an area where they can improve.

For how long have I used the solution?

I have been working with this product for approximately 15 years. The organization that I am currently with has been using it for about five.

What do I think about the stability of the solution?

This is a stable product. The Universal Messaging component had some issues with stability, although they have now been fixed. Over that time, they disappointed the customers for about two years.

What do I think about the scalability of the solution?

We had some issues with clustering as we were trying to scale. We are using Terracotta and it gave us some problems.

How are customer service and technical support?

The technical support team pays attention to our issues but at the same time, they don't seem to have an in-depth technical background. 

Which solution did I use previously and why did I switch?

We still using IBM MQ today, although these are legacy integrations.

I have just recently started learning about MuleSoft, personally. From my research, I find that MuleSoft is better in terms of their cloud strategy.

How was the initial setup?

The initial setup is not complex. I would say that it is straightforward.

What's my experience with pricing, setup cost, and licensing?

The vendor is flexible with respect to pricing.

What other advice do I have?

I have found that the home-grown products from this vendor always do pretty well, but when they acquire new products from third-parties, there has been some disappointment.

Overall, this is a pretty good product. In fact, my only real complaint is about support.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free webMethods.io Report and get advice and tips from experienced pros sharing their opinions.