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MuleSoft API Manager vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
MuleSoft API Manager boosts efficiency, simplifies integration, cuts development time by 50%, and enhances system maintenance and connectivity.
Sentiment score
7.1
Organizations achieve significant ROI with webMethods.io, citing reduced manual work and integration time, despite potential cost considerations.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
 

Customer Service

Sentiment score
7.3
MuleSoft API Manager customer support is effective and quick, but premium subscription fees and priority handling raise concerns.
Sentiment score
6.6
webMethods.io customer service is praised for quick support, though responses vary, with suggestions for localized and faster service.
Our enterprise pays for a special success program, which provides priority support.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
They can be slow in addressing security vulnerabilities.
 

Scalability Issues

Sentiment score
7.1
MuleSoft API Manager offers scalable enterprise solutions across environments, though costs and complexity challenges may arise.
Sentiment score
7.2
webMethods.io is highly scalable for cloud solutions and adaptable for large integrations, despite licensing and configuration challenges.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Whenever more resources are needed, they become available automatically without any human interference.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
 

Stability Issues

Sentiment score
7.8
MuleSoft API Manager is reliable, handling capacity demands well, with high user satisfaction but occasional cost concerns.
Sentiment score
7.6
webMethods.io is stable and reliable with minor issues, enhanced by frequent updates, though rapid changes can be problematic.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
 

Room For Improvement

MuleSoft API Manager struggles with pricing, complexity, scalability, and limited features, impacting flexibility and user adoption.
webMethods.io needs better documentation, stability, integration, performance, and user-friendly features, including cost-effective licensing and advanced capabilities.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
Another enhancement would be in OCR; currently, there is a huge demand for OCR capabilities. It would be perfect if webMethods.io had a built-in component for OCR, as this would be tested and allow customers to use it better than a third-party OCR application.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
 

Setup Cost

MuleSoft API Manager is expensive but robust, with flexible pricing models posing budgeting challenges compared to competitors.
webMethods.io is costly, ideal for big enterprises; licensing complex; negotiations common, but valued for its capabilities and support.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
The cost for using MuleSoft is approximately $500,000 USD per year.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
 

Valuable Features

MuleSoft API Manager excels in security, integration, and ease, featuring policy support, flexibility, and efficient management with robust documentation.
webMethods.io provides scalable integration, intuitive API management, extensive connector support, robust security, and seamless connectivity for complex integrations.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
 

Categories and Ranking

MuleSoft API Manager
Ranking in API Management
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
webMethods.io
Ranking in API Management
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Business-to-Business Middleware (3rd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (9th), Cloud Data Integration (8th), Integration Platform as a Service (iPaaS) (4th)
 

Mindshare comparison

As of August 2025, in the API Management category, the mindshare of MuleSoft API Manager is 4.7%, down from 6.3% compared to the previous year. The mindshare of webMethods.io is 2.5%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Market Share Distribution
ProductMarket Share (%)
MuleSoft API Manager4.7%
webMethods.io2.5%
Other92.8%
API Management
 

Featured Reviews

D.Rajesh Kumar - PeerSpot reviewer
Improved Integration Efficiency and Potential for Further Enhancements in Monitoring and User Experience
The policies in MuleSoft API Manager are significant features. We get the policies by default, with more than 25 out-of-the-box policies. If any additional requirement exists specific to the customer, there is a custom policy framework. We can build the policy according to our requirement, and deploy and enable it at the API Manager level to consume across different business groups, environments, or organizations altogether within the platform. Developing the custom policy is not challenging; you just need to follow the custom policy framework to implement. The custom policy and the different levels of SLAs of the API Manager are notable. Regarding the monitoring side of the API Manager, MuleSoft provides substantial monitoring with logs, offering search capability, raw data accessibility, and different subscriptions. With the top tier, integration with third-party platforms such as ELK or Splunk becomes unnecessary because all search capabilities, dashboards, and functional monitoring can be built within the platform itself. This is excellent from the monitoring perspective, and there have been recent improvements focusing on observability. For DevOps, if you want to make your continuous integration and continuous deployment effective, irrespective of the tool, there are options to integrate. For example, you can use the Maven plugin, platform APIs, or CLI to build your end-to-end DevOps cycle.
MohanPrasad - PeerSpot reviewer
Smooth integration and enhanced deployment with high licensing cost
webMethods.io was used to integrate APIs through the webMethods.io platform, trigger database events, and connect backend APIs through a Java backend. It was used extensively for integration purposes in my organization Integration became smoother, troubleshooting was easier, and deployment and…
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
11%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise43
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise63
 

Questions from the Community

How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of software, it is easy to install and upgrade. While there are different things that ...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
What do you like most about Mulesoft Anypoint API Manager?
The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy policies.
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

Anypoint API Manager
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about MuleSoft API Manager vs. webMethods.io and other solutions. Updated: July 2025.
866,088 professionals have used our research since 2012.